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    The Pool Shop

    4.6 (10 reviews)
    Closed 10:00 am - 5:00 pm

    Services - The Pool Shop

    Pool maintenance

    The Pool Shop Photos

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    11 months ago

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    1 year ago

    Very knowledgeable staff. Well stocked store and fair pricing. Nevin has a great deal of experience and an excellent problem solver.

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    1 year ago

    been using these guys for years to open and close my pool. great work, courteous and professional. Would highly recommend

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    1 year ago

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    8 years ago

    Helpful 4
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    3 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    Ask the Community - The Pool Shop

    Review Highlights - The Pool Shop

    I contacted Nevin from The Pool Shop regarding a small tile job in my pool in Monroe Township.

    Mentioned in 5 reviews

    Read more highlights

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    Central Jersey Pools Patio & More - Fun pool floats

    Central Jersey Pools Patio & More

    (64 reviews)

    $$$

    I came into the store and Lisa G. greeted me at the door and Joan was ready to help. Both women…read morehelped make all the decisions I couldn't make in my own. Lisa was amazing! She helped with financing and then got my pool delivered to my house in 3 days!!

    This was one of the most unacceptable service experiences I've ever had, and it goes far beyond…read morepoor customer service--it involved repeated trespassing, negligence, and a complete lack of accountability. Twice in one week, this company sent workers onto my property without permission to open a pool I never scheduled. The first time, we caught them in our backyard and were forced to call the police, who confirmed they had the wrong customer and told them to leave. Despite being clearly warned by both us and the police, they returned the next morning and continued working even after I told them again to leave--this was not a mistake, it was repeated trespassing. When I arrived home after the second time, the damage and disregard were obvious. The pool cover had been removed and equipment was displaced. Nothing was restored. They entered without permission, performed unauthorized work, and left the property in worse condition. What's worse is how the company handled it afterward. They admitted they were in the wrong, yet took no real steps to fix their mistakes. When they returned "to fix it", all they did was loosely put the ladder on. In the process, chlorine was dumped onto our patio, and a jet was left missing. They didn't correct the damage--they created more. When we raised these issues, we were met with outright hostility and dismissal. We were told, "what more do you want," and then hung up on. Both the owner, Steven and support staff, Lisa B, were rude, defensive, and completely unwilling to take responsibility--even after acknowledging their error. This company trespassed multiple times, failed to correct their mistakes, caused additional damage, and then treated us with disrespect when we asked for accountability. Avoid at all costs and go with a reputable and respectful company *Only solution Steven would agree on was to give us a new jet if we showed up to the store with a part number. He said he was not offering any services.

    The Pool Shop - poolcleaners - Updated May 2026

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