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    Ask the Community - Holiday Pools

    Review Highlights - Holiday Pools

    “Jodie, Carrol, and Michelle are the best and they are always there to help.”

    Mentioned in 4 reviews

    Read more highlights

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    Pool Bros NJ

    Pool Bros NJ

    (9 reviews)

    I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

    We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

    Central Jersey Pools Patio & More - Fun pool floats

    Central Jersey Pools Patio & More

    (81 reviews)

    $$$

    Central Jersey Pools is great. Always helpful and friendly. Donna helped me clear up my water!read more

    This was one of the most unacceptable service experiences I've ever had, and it goes far beyond…read morepoor customer service--it involved repeated trespassing, negligence, and a complete lack of accountability. Twice in one week, this company sent workers onto my property without permission to open a pool I never scheduled. The first time, we caught them in our backyard and were forced to call the police, who confirmed they had the wrong customer and told them to leave. Despite being clearly warned by both us and the police, they returned the next morning and continued working even after I told them again to leave--this was not a mistake, it was repeated trespassing. When I arrived home after the second time, the damage and disregard were obvious. The pool cover had been removed and equipment was displaced. Nothing was restored. They entered without permission, performed unauthorized work, and left the property in worse condition. What's worse is how the company handled it afterward. They admitted they were in the wrong, yet took no real steps to fix their mistakes. When they returned "to fix it", all they did was loosely put the ladder on. In the process, chlorine was dumped onto our patio, and a jet was left missing. They didn't correct the damage--they created more. When we raised these issues, we were met with outright hostility and dismissal. We were told, "what more do you want," and then hung up on. Both the owner, Steven and support staff, Lisa B, were rude, defensive, and completely unwilling to take responsibility--even after acknowledging their error. This company trespassed multiple times, failed to correct their mistakes, caused additional damage, and then treated us with disrespect when we asked for accountability. Avoid at all costs and go with a reputable and respectful company *Only solution Steven would agree on was to give us a new jet if we showed up to the store with a part number. He said he was not offering any services.

    TBC And Pools - After

    TBC And Pools

    (5 reviews)

    I began using TBC and Pools when I moved to Plumsted 4 years ago. Every single interaction has…read morebeen professional, friendly, and top- notch work. After buying a house with a 20 year old pool, I had to replace the liner, filter, motor, and heater. TBC did every job excellently. More importantly, last year I noticed my liner slipping in one spot on a Friday afternoon. I called to let them know about the issue and assumed they would be out the following week. Imagine my shock when a TBC pool van pulled into my driveway at 7pm the same day to correct the issue. Best pool company ever!!!!

    BUYER BEWARE! This guy is an unscrupulous contractor. He sold me 2 jobs back to back that were both…read moredisasters. He acid washed my pebble plaster pool, my beloved sanctuary, and destroyed it. I'm out $20K now which I don't have and won't have. The pool looks like it has a disease, it's unsightly and dangerous. Cut my finger open on the sharp pebbles last season. The other job was a deck refresh from wood to composite. He showed up to do the job not knowing how. He apologized, said he didn't want to disappoint me, and called his father, a retired contractor over to help. His father spent weeks on what should have been a few day project. Turns out, he'd never did this particular type of job either. I never asked this contractor for references because he'd been my trusted pool guy for a while. I highly recommend asking for referrals whether or not you have a relationship with that individual. You may well be the next guinea pig. Fake it til you make it is what they call this maneuver.

    Holiday Pools - poolcleaners - Updated October 2026

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