I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

Jake and his team do a fabulous job maintaining our chemical balance and cleaning as expected…read more Total pros!

From the owner: Get Your Pool Ready for Summer with Prizm Pool Services!…read moreSpring is here, and it’s time to open your pool the right way! At Prizm Pool Services, we specialize in professional, hassle-free pool openings that get your backyard ready for the season. From cover removal and system startup to water balancing and equipment inspection we handle it all so you can dive into summer stress-free.

Gorlin has provided excellent, professional service for our pool for many years. Their teams are…read moreoutstanding, and they are our go to for any are and maintenance related to outdoor living. Thank you!

Superb on time service. Never have to worry about your pool and equipment. 5 STAR.read more

Absolute garbage service. stay away. they schedule appointments don't show up. waitied for a week…read moreCo owner Katrina have a nasty attitude - canceled the same day. Bad business. More reviews to follow on other platforms. For anyone who will say fake review - feel free to reach out personally- happy to elaborate. thank you.

Just read the other 5-star reviews and totally agree--these guys are excellent! They've taken care…read moreof my pool for more than 25 years and Kevin knows everything there is to know about pools. The service guys are prompt friendly and efficient. Don't even consider anyone else!

Used DGL to open and close my pool. First time pool owner and I was guided through everything to…read morehelp troubleshoot etc... straight up professional.

ZERO stars.....ZERO STEVE, one of the heads of the company…read morecame to my house and looked at the work and told me he would take the job. A Jacuzzi job. He had me order the part and pay for it myself, which was no problem. It was 300+ dollars. After I received a part, I tried to contact him multiple times to set up a date. My calls were ignored. Then, finally after two weeks of no answers, he texted me, couldn't even call me. He then told me he couldn't do the job. Made up excuses.VERY VERY UNPROFESSIONAL!!!! Don't bother using their company they can't be counting on. There are other companies out there.

Excellent experience with SOS Pool Services! They are professional, responsive, and provide…read moretop-notch service. My pool looks perfect and the staff is super helpful. I highly recommend them to anyone in Staten Island looking for a trustworthy pool company.

Great experience with SOS Pools! They fixed my pool filter problem promptly and efficiently. Their…read moreteam provides excellent, professional service and displays great communication throughout. Highly recommend them and will absolutely use them again for future pool needs.

took our money for a deposit on patching holes after leak detection. Promised to come multiple…read moretimes and never showed. now won't answer our calls.

Anyone that takes time out at the highest point in the season to come to our house to reattach our…read moreliner and help get the air bubbles out that were on the wall of the pool deserves 5 stars. We never used all ways around pool before but will definitely be our first call. Wayne was very polite and explained how and why our problem occurred and fixed it. He didn't try to sale us a new liner like other companies tried to do over the phone without even coming to see the problem. You can't put a price or value on honesty.

Best pool and spa company in the area. I use them for openings and closings as well as…read moresupplies,maintenance and service . The owner Jay is extremely hands on and cares about how the work his technicians perform is done for his clients. The service Mystic provides is impeccable. I have tried many other companies in the area but was disappointed before i finally found this reliable company . Try them you will see the difference !! Anyone looking for a terrific and professional staff they just opened up a new Marlboro location !!!

This business does not provide what you're paying for and what they promise on their website. I've…read morediscussed this with the owner several times and the problem persisted so I'm moving on.

One of the rare pool service companies that answer your calls and arrives…read morewhen he says he will. Plus, Anthony is extremely knowledgable and gets the job done right the first time. Thank you for your excellent service. The industry needs more people like you.

We are so pleased with Ace!!! we originally opened our pool with another company back in June, 5…read moreweeks of back and forth nonsense and that company could not get our pool clear and open. End of July in a heat wave and we were desperate so we took to Facebook and ask for recommendations. Someone recommended ace and we couldn't be happier! Ace came to us within a day of us contacting them and they got our pool up and running within days!!! every employee who has come to our home is very respectful and knowledgeable. they keep us informed and we really appreciate that! highly recommend :)

Pool Boss did an absolutely beautiful job on our pool! The quality of their work and attention to…read moredetail exceeded our expectations. They truly transformed our backyard and made our vision come to life. We couldn't be happier with the results and highly recommend Pool Boss!

The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.