I don't know who answers the phone and sets up service. But she is by far the rudest most unhelpful…read moreperson I have ever had to speak to. When you call she will constantly audibly sigh like you're wasting her time.

As unprofessional as You Can Get. Set up an Appointment to replace a Pool Liner ( A few thousand…read moredollar Job). they show up after a week. When they arrive, I tell them that My son will be right out he was waiting for your Rep., but the pool area is accessible to them I said you can go right to the pool yourself until he comes up . I said Give my son a few minutes to come outside. The Lady ( I think jennifer) asks how old is my Son, I said 25 yo, why is that a question?. My son then calls me & says that no one is there & when I call them to see where their rep. is, Pool World Lady tells me, how do I have the Nerve not to be there & let my 25 YO son be there instead. Are you serious! I said I have to work & I could talk to their Rep. on the Phone instead. They want to set up another Appt. for 2 weeks. Stay Away with Nervy people that do not act professional or Appreciate your business. If I Spoke to my Clients This way, I would be out of a Job. I am sure it is not an isolated incident, I am just taking my time to write this review.

I began using TBC and Pools when I moved to Plumsted 4 years ago. Every single interaction has…read morebeen professional, friendly, and top- notch work. After buying a house with a 20 year old pool, I had to replace the liner, filter, motor, and heater. TBC did every job excellently. More importantly, last year I noticed my liner slipping in one spot on a Friday afternoon. I called to let them know about the issue and assumed they would be out the following week. Imagine my shock when a TBC pool van pulled into my driveway at 7pm the same day to correct the issue. Best pool company ever!!!!

BUYER BEWARE! This guy is an unscrupulous contractor. He sold me 2 jobs back to back that were both…read moredisasters. He acid washed my pebble plaster pool, my beloved sanctuary, and destroyed it. I'm out $20K now which I don't have and won't have. The pool looks like it has a disease, it's unsightly and dangerous. Cut my finger open on the sharp pebbles last season. The other job was a deck refresh from wood to composite. He showed up to do the job not knowing how. He apologized, said he didn't want to disappoint me, and called his father, a retired contractor over to help. His father spent weeks on what should have been a few day project. Turns out, he'd never did this particular type of job either. I never asked this contractor for references because he'd been my trusted pool guy for a while. I highly recommend asking for referrals whether or not you have a relationship with that individual. You may well be the next guinea pig. Fake it til you make it is what they call this maneuver.

I can't say enough great things about Gabe! Last season, when no one else was willing to help, Gabe…read moretook the time to patch several tears in our pool liner and did an incredible job. His honesty, skill, and willingness to help earned my trust immediately. This season, he replaced our old liner, and the results are outstanding. The installation was flawless, everything looks amazing, and it's obvious he takes great pride in his work. Gabe is professional, knowledgeable, reliable, and truly goes above and beyond for his customers. If you're looking for someone who genuinely cares about doing the job right, I highly recommend Gabe. Thank you for your exceptional work and for treating our pool as if it were your own!

My parents used Pool Liner Experts at their home in Ocean County to replace the liner on the pool…read more In addition to putting in a liner he also reinforced the outer metal liner of the pool and insulated it as well and did an amazing job. They said it was a pleasure to have Mario work on the pool. He is very hard working, conscientious and takes a lot of pride in what he. He is also a man of his word. He is highly recommended.

We are very happy with the outcome of our pool project with Pool Towne. Like any large project,…read morethere were a few hiccups along the way, but we appreciated how Leesa and Brian handled everything. They were professional, cooperative, supportive, and willing to work with us to address our concerns and find solutions. Gina: She was kind, responsive, and a great communicator throughout the phase II process. Victor: recently replaced our liner. He was professional, courteous, and made sure the issue was taken care of properly. Toni-electrician: wonderful to work with. He was professional, helpful, and made the process easy for us. Overall, we are very happy with how everything turned out and are excited to enjoy our new pool.

We are happy with our pool. Pool town did a good job moving us through each stage of the process…read more Communication was good. After the patio was completed and we were finally able to get into the pool, we noticed 2 areas where the liner had popped out from the track. Pool town sent someone over within 2 days and had it fixed. This seems like a very good sign that they stand by their work.

I had a couple pools over 20 years at a couple of houses and used five or six different pool…read morecompanies to service the pools. These guys are the best pool company I have worked with. They know what they are doing, which doesn't appear to be a requirement for most pool companies. Happy I found them.

Very fast efficient and reliable sticks to there word anything from residential to large…read morecommercial these guys can take of you ...

The pool and spa doctor is on life support. At one time, these guys were the best in the area. This…read moregave them false confidence. They don't need your business. They will only speak to you via email now. Even then, they don't get back to you. We had a big problem with our pool, which had been service by them in the past. We were existing customers. Despite multiple emails and phone calls, no one got back to us. Three months later, they finally sent us estimate. Thanks but no thanks. When we needed them, they didn't deliver. Don't let these people waste your time. We ended up with Midstate Pool Liners. They were outstanding!

This place is outstanding when it comes to anything pool related. The staff in the store and the…read morepool crews on the road can answer and fix most any issue. I had a heater issue as well as an electrical issue and in short order it was diagnosed and fixed the first time. Service couldn't be any better.

Paul and Jose did an excellent job opening my pool for summer. They were on time, thorough, and had…read morethe pool looking perfect in no time. Highly professional team.

Great initial experience with the Wet Wille's team…read more Everyone from Sabrina at the Front Desk to Mike, Joe, and Josh in service; and even Adina in Billing were excellent. This outfit is on their game

Millennium pools offers excellent pool service and support. I so glad I found them and highly…read morerecommend them for all of your pool and spa needs.

Kenny and Eric are reliable and did amazing work. They were easy to communicate with and were super…read moreaccommodating. Highly recommend!