I feel like most people only write reviews to complain...and every time we go to the brick location…read morethey are always honest and never try to oversell. Once we talked to them about different filters and was told I'll sell you any filter you want but this one is the best (& it was cheaper than the one we were inquiring about). We've been going here for over 5 years and always get help and employees always courteous. Sold us our pool, all our supplies every year and we're soon about to buy a hot tub from them.

I was sorry to see bad reviews, since we've never had any issues with them. We always felt they…read morenever tried to oversell us on their products. Just told us what we actually needed. I like to support local stores and hope they don't get anymore one star reviews!

If you want a company who sells quality hot tubs and more importantly has outstanding customer…read moreservice, LBI Hot Springs is the place to go. I have had my tub for 3 years, and whenever I have a question, they are always very helpful and answer it with a smile. When they need to make a service call, they always come when expected. Jack and his team in Shipbottom and Point Pleasant are great to deal with. You won't regret doing business with them.

Great service from a great team. We called today for our spa…read morethat was not heating. We were given a service appointment the same day. Our service technician Zach Tripet kept us informed of his arrival time and arrived on time. Zach diagnosed our issue and completed the repair all within 45 minutes. Cannot say enough good things about this company. Jim M. Ship Bottom NJ

Stay clear of Hot Tub Central In Toms River and Oakhurst, NJ. They do not honor their word even…read morewhen in writing. They refused to communicate with me even after I tried to communicate with both in writing and by phone. They used the flimsy excuse that they were "busy". Very Unprofessional in their sales approach. Do yourself a favor and shop at another Hot Tub store and be sure to not work with a salesperson named Liz.

I recently just used Hot Tub central what an amazing crew they came here on time with all the…read moreproper equipment ready to work each guy helping out not one guy standing around doing nothing they were very good to work with regarding our request. I would recommend these guys for all hot tub removal for anyone in the New Jersey area

Scott's pool store goes above and beyond in customer service. There was a mistake made with a piece…read moreof equipment I brought in to be fixed and the owner took responsibility and replaced it free of charge. This is the proper way to do business, I highly recommend Scott's.

I was selling a home with a pool that had not been opened in over a year. I had to get the pool up…read moreand running so prospective home buyers could see it. We opened the pool and of course it resembled a Louisiana swamp. Max and his crew at Scott's could not have been more helpful in getting that pool in pristine condition within days, absolutely amazing! Max and the crew at Scott's are THE BEST!!! Their level of care and professionalism is unmatched!

I can only say we are very disappointed with Kinney Pools as a locally owned business. Save…read moreyourself the frustration and disappointment. There are many pool companies who do want your business, NOT these guys.

The worst run company ever! I would stay far away…read more.. There are so many other Pool companies that are Accommodating to your needs! Run professionally... The bunch of woman that run This company are moody, rude, Unprofessional...the technicians Do not have a clue.. This is a family run business. My guess is..that is why the Employees still have a job! They are all about the money in Your pocket.. Not about the Service you should be receiving From a over priced pool company That is run very poorly... If I could give 0 stars I would!

He is a total thief. He put in a 3 hp insteadof the required 5hp on a motor last year.He came back…read moreto repair the second motor and I noticed he was using a 3 hp. I then checked and saw he replaced my other 5 hp with a 3 hp. He said he would come back with the correct motor. He actaully came back without my authorization and stole the 3 hp he had put previuosly installed He kept my money and will not respond to our phone calls. Stay away from this sleezy repair guy. Taking him to small claims court to sue for the cost of two new motors.

From the owner: The Spa Doctor Plus "The Water & Repair Experts" Your single source for creating a beautiful…read more patio retreat. We offer the very best selection in hot tubs, swim spas and pools. Our team can help you transform your backyard, patio or deck into an everyday place to relax or into a focal point for parties and family gatherings. For the summerizing, winterizing or pump replacement of your swimming pool. When you need a hot tub repair service call on Spa Doctor Plus, because for many years we have offered pool service and repairs including Spa Repair, Jacuzzi Service and much more. We strive to offer our great services at a price that's easily affordable. Our experience technicians will get the job done for you. Our services include spa repair and maintenance, hot tube repair, parts motor, Jacuzzi, heaters, pool and spa supplies, gazebos, spa parts, pool parts, barbecue outdoor furniture, outdoor toys, outdoor lighting waterfalls, solar heaters, gas heaters, patio construct

We recently had our pool installed and could not be happier with the work Specialized Pools has…read moredone. The company was reliable and answered any and all questions we had during the building process. Everything went as promised and there were no surprises mid-project. We'll definitely be giving Specialized Pools a call for pool service!

From the owner: Design, Engineer and Build custom Pools, Spas and water featuresread more

PROS: Convenient location, FREE water testing. CONS: The owner and the ladies who run it don't seem…read moreto like people that look different from them. No warm greeting of hellos, attitude from the women at the front counter. The water tester woman is the only one who tries to be somewhat business-like. I'll be taking my business elsewhere.

I cannot recommend Char-Nel Pools enough. They are a family-run business and really strive to do…read moretheir best. Their prices are fair and reasonable and they send out qualified staff to open and close the pools. We had trouble with our salt-water cell and they ordered the part and returned to install it without us calling to remind them it needed to be done. A few years ago I told the company we were using that I wasn't happy with the pressure from the jets and they just ignored me. Our Char-Nel guy spent 20 minutes figuring out how to get better pressure for us and recommended how to keep the flow strong. It's great now! I have used many local pool companies over the years and I feel like it is usually a run-around to get anything done, but that is not the case with Char-Nel. If I leave a message they actually call you back! I find the ladies to be sweet and their products and service to be great. They have been my pool company for a few years now and I am thrilled to have a reliable honest company that is well-qualified to take care of our pool.

Very knowledgeable staff. Did a great job opening my pool and teaching me the basics as a first…read moretime pool owner. I highly recommend John and will be using them again next year!

I could not be happier with my pool liner replacement. Bill and his crew were punctual, kind and…read morethe work was done as advertised. My wife and I are extremely happy with his service and will continue to use him for future projects.

I said I would never use them again and I did. They opened my pool and left it dirty. They told me…read moreto use a bush to clean up the dirt. They told me to back wash it and I could not turn the handle. They never tested the water. I called them about it and they never called back. I bought a pool robot at the store and I lost the power source. I asked them if they could order me one and they never did. I do not know how they are in business with their attitude. They do not care about their customers. I have now contacted a different pool company to clean my pool. no rating

5 stars! Mike came out after hours to take care of a problem with our filter pump, He knew exactly…read morewhat to look for and handled the issue promptly. Great thanks as we were having a pool party the following day!