My pool was green came in talked to the young man chris…read morewith his advice i was able to get my pool cleaned up in less then a week. WAY TO GO leslie's your a awesome company!!!

Spoke to the kid about a hot tub repair…read more was informed they don't fix hot tubs. Was given Great customer service

Can't recommend Emery and EJ Pool and Spas enough! In an industry where it's easy to feel like just…read moreanother customer, Emery and his team truly stand out. They're skilled, professional, honest, fairly priced, and take genuine pride in their work. What impressed me most is the level of care and attention they give -- treating my property as if it were their own and making me feel valued throughout the process. Emery is incredibly responsive, efficient, and often on-site with his team to ensure everything is done properly and to a high standard. He even installed a new pool heater for me, and it's been working great. For the past three years, my pool has been opened, cleaned, and chemically balanced right on schedule -- never missing a beat. Thanks to EJ Pool and Spas, we're already enjoying the start of summer. Highly recommend -- 10/10!

Emery and his staff were excellent and hard-working. They came when they said they would come, gave…read moreme a very fair price and we're great to work with!

Chris comes every week to take care of my above ground pool. He is reliable and honest and fair. My…read morepool has never looked better.

From the owner: Huge Sales On Above Ground Pools Right Now! Over 50% Off! Top of the line above ground pools with…read morecombination Pool and Installation Specials! Don't Wait! Beat the Heat and enjoy a Cool Summer! Great service at an incredible price! With over 7 years in the pool industry, we aim to provide you with the highest quality service at the most affordable price. From opening your pool to closing and everything in between, we're here to make your life easier! Call us today to schedule all your pool needs. Don't wait! We have Early Season Specials as well as Full Season Service Packages with rates that can't be beaten!

Great service from a great team. We called today for our spa…read morethat was not heating. We were given a service appointment the same day. Our service technician Zach Tripet kept us informed of his arrival time and arrived on time. Zach diagnosed our issue and completed the repair all within 45 minutes. Cannot say enough good things about this company. Jim M. Ship Bottom NJ

If you want a company who sells quality hot tubs and more importantly has outstanding customer…read moreservice, LBI Hot Springs is the place to go. I have had my tub for 3 years, and whenever I have a question, they are always very helpful and answer it with a smile. When they need to make a service call, they always come when expected. Jack and his team in Shipbottom and Point Pleasant are great to deal with. You won't regret doing business with them.

Pool season is here! and low and behold I needed the pool water tested. Our local Leslie's was…read moreclosed so I went to Brick- Of course with the current Covid issue, it's small #'s of people allowed at a time. I took in the pool water and waited about 30 min. I'll be honest, it takes a bit, they are busy, so I have patience, lot's of it. My name was called, print out made and I was given a list of chem's needed, since we had it all at home and surprisingly I didn't need a lot. So, it was a good outcome. Great customer service and given the times, everything moved at an orderly and efficient pace.

I am a newbie on pool care, so I needed some assistance with chemicals because I could not get my…read morepool stabilized...I brought a sample of my pool to Leslie's Pools...on Rte 88 Brick, NJ I can't say enough about the customer rep Larry on his service n patience. I needed everything in detail and I didn't need to ask him, because he was writing all the needs for my pool, the chemicals, amts that was needed and so on... There's not to often you get this service in retail I want to Thank You very much Larry...

The service has been tough with covid but they have made right on delays and have been very nice…read more Be patient. It's a crazy time. Just be sure to follow up! Pool looks great and great pricing.

Unprofessional and nasty. Didn't show up twice for scheduled appointments and was nasty with me for…read morewanting them to show up at our scheduled appt. Do not recommend.

Bought FIVE gallon liquid Shock and it must of been filled with half water didn't help had to go…read morebuy bags of shock to clear my pool up

Scheduled service to have a pool cleaned. Was told the initial clean was $199. Service person…read moreshowed up. He was probably one of the rudest people I have encountered. Told me that he sits across from who I spoke to and that I heard wrong. Service was $199 for one hour and $125 after that. I did not hear wrong. He was so snarky. He basically said it would be too much work to clean. I sent them away. Immediate bad experience and feeling. I would not use this company.

We couldn't be happier with our experience with Pool Town from start to finish! Billy was…read moreincredibly knowledgeable and helped us choose the perfect pool location while making the entire process easy to understand. Sandi kept everything on track with excavation scheduling, and Mollie was fantastic throughout construction, keeping us informed every step of the way. Erik and Brian took the time to thoroughly explain all of the equipment and have continued to assist with service whenever needed. Lisa made the permit process seamless and stress-free, while Gina and Hailey were extremely helpful with liner selection and installation. Most importantly, Leesa in customer care continues to go above and beyond long after installation, treating customers like family and making sure every need is met. The professionalism, communication, and dedication from the entire team were outstanding. We were so happy with Pool Town that two of our neighbors ended up using them as well. Highly recommend Pool Town to anyone looking for a company that truly cares about their customers.

Thinking about having a pool installed? I would strongly caution against using Pool Town…read more The sales team was wonderful -- in the beginning. So good, in fact, that we followed every recommendation they made and installed everything suggested. We even trusted them to handle the opening and closing of our pool. Now onto customer service, which has been an entirely different experience. While they are selling and upselling you, you would think there would be some explanation about the proper use and maintenance of the systems they install. You'd be wrong. That was issue number one. Now, heading into only our second season, we are dealing with creases in the liner and cracking in the stamped concrete in multiple sections. That is issue number two. I have spoken with customer service more than 20 times, and we still have no acceptable resolution. To make matters worse, the general manager will not even return our calls. Being ignored over issues they should absolutely stand behind is the foundation of bad customer service -- especially when the design and systems were entirely their doing. Their refusal to take accountability says a lot about the quality of their work. That is the biggest red flag of all, and issue number three. For the amount of money invested, this level of service and lack of accountability is beyond frustrating. I would seriously think twice before choosing this company. Unfortunately, it now appears we will have to pursue legal action.