In a time when service is "get it done as quickly as possible" it was refreshing to find someone in…read morefor the long haul. Bill and Pamela were great. We were new to the area and unfamiliar with the pool. They took the time to teach us and answered all questions we had. They have now closed and opened our pool and we won't use anyone else.

I could not be happier with my pool liner replacement. Bill and his crew were punctual, kind and…read morethe work was done as advertised. My wife and I are extremely happy with his service and will continue to use him for future projects.

Great service for a pool installation. Leveled site perfectly and took time to insure pool was…read morewere we wanted it.

Thank you Sunity pools for a sensational experiance , i hired to set up my 18ft round by 52inch…read moreabove ground pool and man am i happy i did !! Gordon was promt professional and did a sensational job . Came out to meet me to go over job and kept his word timeline and no surprises . Prepared the entire surface , set up and even had pool filling same day . Ansered all my questions and explained everything . Had absolutely no problem working around my schedule . I cant thank them enough . Sunity has gained a customer for life i would fully recomend them for all your pool needs !!

Best company we ever worked with ordered liner had it…read moreinstalled on time with great workmanship Shawn took time to make sure liner was a perfect fit even though he needed to make several trips here to get ground water out from under liner due to heavy storm Highly recommend 'this company

I spent a significant amount of money with S&R Pool on a complete pool renovation: a new liner,…read moreslide, stamped concrete, and more. The cost isn't my issue. My issue is the quality of the work and how problems have been handled. Most recently, part of the brand-new liner detached from the track only three years after installation. S&R Pool came out to inspect the pool themselves, yet they immediately tried to blame the water level being too low. That explanation makes no sense. They closed the pool themselves, and the water level at closing was just below the skimmer. When the pool was opened, the water level was at the skimmer. I've lived in my home for 11 years. For the first 8 years, I had an older liner and never once had it come off the track. Then, only 3 years after S&R installed a brand-new liner, it suddenly detaches. That's not a coincidence. That's poor workmanship. Unfortunately, this isn't the first issue I've had with them. During the renovation, my sprinkler system was destroyed. It was basically brushed aside as collateral damage, and I ended up paying thousands of dollars out of pocket to repair the lawn and restore the damaged areas. Then, two winters ago, I paid to have my pool filter acid washed. When I opened the pool, it was obvious the filter had not been cleaned at all. I ended up cleaning it myself. To their credit, they did provide a credit for the service, but it was still disappointing to pay for work that was never done. What frustrates me most is the lack of accountability. Instead of standing behind their work on a liner that is only three years old, they blamed the customer and their solution was to replace the entire liner at a cost of thousands of dollars. A liner that they installed just three years ago should not be failing like this, and suggesting a complete replacement rather than taking responsibility is unacceptable. I've tried to overlook the previous issues, but this liner problem is the last straw. If something goes wrong, I expect a company to stand behind its work and work toward a fair solution. Unfortunately, that hasn't been my experience with S&R Pool. Based on the repeated issues and how they've been handled, I won't be doing business with them again, and I would caution others to think carefully before hiring them.

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

Can't say enough good things about Brett and his company. His response time was amazing when he…read moreheard how quickly our pool water was going down. He found the leak immediately and repaired it on the spot. He's priced very fair and does an amazing job!

Great initial experience with the Wet Wille's team…read more Everyone from Sabrina at the Front Desk to Mike, Joe, and Josh in service; and even Adina in Billing were excellent. This outfit is on their game

Paul and Jose did an excellent job opening my pool for summer. They were on time, thorough, and had…read morethe pool looking perfect in no time. Highly professional team.

One of the best pool services in the area. The are friendly, professional and my pool looks…read morereally wonderful. Terrific, service-oriented and responsive! Nigel, Jeff, Mike, Shack, Alex and Noel are highly skilled.

Mike was contracted to replace the multiport valve on the sand filter, he gave an an estimate and…read moretold me to pick the part up, when he scheduled to come out on a Friday he no showed and no called, on Monday he said he would come on Tuesday no explanation or apology for not showing up as scheduled. He replaced the multiport got his money and left never telling me that the part was defective and didn't backwash or rinse? So I called and emailed and said you have to make this right, then I'm told it's defective and I need to return it. I call the company that made the part and they called Mike and told them to replace it. They scheduled to come out that following Friday and I confirmed that they would be there on Thursday. Again he failed to call or show up as scheduled, I hired another company to come out and look at the multiport and that's when it was found that the port wasn't defective it was installed improperly the return was were the intake should have been, needless to say I would not recommend them.

I did a total renovation on my 36,000 gal concrete pool with a custom raised water fall spa, tile…read moreand coping. It was the best contractor I ever used for anything in 26 years living in Jersey. Everything they said, they did. They were clean, professional, and the quality of work was outstanding. They use their own people for everything. The owner comes to the site, making sure everything is done properly, and when it's finished, he has his professional that comes in every day to brush and to maintain the pool chemicals. Highly recommended.

IF I COULD LEAVE A NEGATIVE STAR, I WOULD!!…read more We recently paid Fortunato tens of thousands of dollars to renovate our pool. The final product turned out to be ruined. The interior finish we paid for was not what we received. Fortunato did a horrendous job and the pool looks horrible. Despite our numerous complaints and a certified inspection report showing a defective job, Fortunato refuses to replace the ruined interior of our pool. Further, they have now ghosted us. We will now have to pay even more tens of thousands of dollars to have our pool refinished. Just a disaster... DO NOT USE THIS COMPANY!! You will be sorry!!!!