I began using TBC and Pools when I moved to Plumsted 4 years ago. Every single interaction has…read morebeen professional, friendly, and top- notch work. After buying a house with a 20 year old pool, I had to replace the liner, filter, motor, and heater. TBC did every job excellently. More importantly, last year I noticed my liner slipping in one spot on a Friday afternoon. I called to let them know about the issue and assumed they would be out the following week. Imagine my shock when a TBC pool van pulled into my driveway at 7pm the same day to correct the issue. Best pool company ever!!!!

BUYER BEWARE! This guy is an unscrupulous contractor. He sold me 2 jobs back to back that were both…read moredisasters. He acid washed my pebble plaster pool, my beloved sanctuary, and destroyed it. I'm out $20K now which I don't have and won't have. The pool looks like it has a disease, it's unsightly and dangerous. Cut my finger open on the sharp pebbles last season. The other job was a deck refresh from wood to composite. He showed up to do the job not knowing how. He apologized, said he didn't want to disappoint me, and called his father, a retired contractor over to help. His father spent weeks on what should have been a few day project. Turns out, he'd never did this particular type of job either. I never asked this contractor for references because he'd been my trusted pool guy for a while. I highly recommend asking for referrals whether or not you have a relationship with that individual. You may well be the next guinea pig. Fake it til you make it is what they call this maneuver.

Very knowledgeable staff. Did a great job opening my pool and teaching me the basics as a first…read moretime pool owner. I highly recommend John and will be using them again next year!

I could not be happier with my pool liner replacement. Bill and his crew were punctual, kind and…read morethe work was done as advertised. My wife and I are extremely happy with his service and will continue to use him for future projects.

I've had a slow pool leak for about 3 years originating from 1 of my 2 pool lights. I became an…read moreexpert with the simple pool "bucket test" to track my water loss over the years. I "fixed" it each year with globs of "underwater epoxies, silicon, etc." but this year I lost about 3/4" per day and try as I may could not find any additional leaks. It was time to bring in the pros Samantha and her husband Ed. The pool was thoroughly investigated via sonar and dye testing and they found the culprit-my other pool light!! Ed repaired it as well as my other messy pool light fix with a neat and patient application of a special epoxy. I performed the bucket test again and my leak is gone! I highly recommend Pool Patcher for solving my multi year pool headache and I'm not worried about losing any more water or pool chemicals thanks to them.

Nasty customer service representative! When I began explaining my leakage problem, she started…read morelaughing and saying that it's going to be very expensive to fix, without even having someone checkout the problem!

Our pool excavation from start to finish was exceptional. Billy was an excellent sales person…read more Leesa in customer care was very kind, knowledgeable, & patient with any questions I had. Also, excel pool service is the pool repair, liners, opening closing team that Pooltown uses. Jenee is a senior member of that team & she was also very helpful & courteous. I am thankful for the experience I had, and would recommend Pooltown to anyone looking to have an inground pool in there home.

I would stay away from this company. I got my pool installed in 2022....all the work was…read moresubcontracted. The pool motor just went....2 of the Pool leds stopped working. Now the mechanical timer isn't working. Called Pooltown and apparently nothing is under warranty anymore. I don't know if it's the quality of the parts or the work done by pool town. After spending close to 80k yoh would thing they would be more helpful.

These guys are GREAT! Last minute call to them on a Friday and they squeezed me in, sliced my pool…read morepump issue and were gone! I HAD TO CALL THEM TO PAY THEM!!! Who does that? They are professional and thorough. I highly recommended them and feel like I've got a freind in the pool business... I wish they did roofs lol.

I had a major leak in my Polaris cleaner line. I had hired Elite to fix the repair, which came…read morerecommended by the leak detection company I had hired. Gregg and his team came on time and was able to fix the broken pipe with very little disruption to the new landscaping we had done around our pool area last year. They were very clean, courteous and professional. I would highly recommend them.

Middletown NJ. Holiday installed our pool 12 yrs ago. just yest had them install a new liner. looks…read moregreat and they did a professional job. I've had no problems with Holiday Pools , would recommend them all day. The sisters are the best, knowledgable and professional.

I am a senior citizen new homeowner. I was told that Holiday Pools was the company that serviced…read morethe pool (which they installed for the previous owner). I booked them to come to open my pool right after I closed last fall. I was in contact with them as they had replaced the liner right before closing the pool. I was quoted a price of $265 to open the pool and I was ASSURED I would be showed how to use the equipment and the pool "would be beautiful". They came yesterday and "opening" the pool consisted of taking the cover off throwing in shock and algeacite turning on the motor and leaving. NO CLEANING of the pool or the equipment was done. When I told him I was a first time pool owner and asked questions, the service man told me he was alloted 20 minutes for the service call and had no time to show me anything or answer my questions. He told me they do not "clean" pools or the equipment, that was my responsibility? He then handed me a bill for $300. I called the office quite upset as I have no pool company other than them and I have no idea how to clean a pool much less the equipment. I was told they have only one person that "cleans" pools and he is booked solid for the season. I explained I booked my appointent LAST SEPTEMBER and at that time they knew I was the new owner of the property and needed full service. I also advised her the price I was quoted by Michelle was $265 not $300. She was very nasty and told me they don't clean pools and they had "opened" the pool. I again reiterated I was a new owner and had no idea how to maintain a pool. She became very irritated with me and told me to tear up their bill and "go your way and we will go our way". She then hung up on me. I called multiple pool companies trying to schedule service and AS EXPECTED they are all booked for the summer. The search for a pool company continues... Thanks Holiday Pools for the mess you left me. If I knew what you consider a pool "opening" I would have found another company last September and not depended on Holiday Pools. If I could rate you a zero I would!

Everyone at GP Pool is GREAT! I have used them for openings, closings, new liner and ALWAYS had…read moreEXCELLENT service. I strongly recommend them for all your pool needs! Peter Kellner

GP Pool Service is an excellent company. We've been with this company for more then 20 years and we…read morecouldn't be happier with the overall services. The Team and outcome of both the opening and closing and installation of new liners has been terrific. No problems. If you call them, they respond quickly and also provide the services on the date you request. We highly recommend this company and plan to use them as long as we can. Very liable. Give them a call. You will not regreat it. We are a very happy customer!

One of the best pool services in the area. The are friendly, professional and my pool looks…read morereally wonderful. Terrific, service-oriented and responsive! Nigel, Jeff, Mike, Shack, Alex and Noel are highly skilled.

Mike was contracted to replace the multiport valve on the sand filter, he gave an an estimate and…read moretold me to pick the part up, when he scheduled to come out on a Friday he no showed and no called, on Monday he said he would come on Tuesday no explanation or apology for not showing up as scheduled. He replaced the multiport got his money and left never telling me that the part was defective and didn't backwash or rinse? So I called and emailed and said you have to make this right, then I'm told it's defective and I need to return it. I call the company that made the part and they called Mike and told them to replace it. They scheduled to come out that following Friday and I confirmed that they would be there on Thursday. Again he failed to call or show up as scheduled, I hired another company to come out and look at the multiport and that's when it was found that the port wasn't defective it was installed improperly the return was were the intake should have been, needless to say I would not recommend them.