We recently stayed at The Paramount Hotel in downtown Seattle before embarking on our cruise from Pier 91. One of the reasons we chose this hotel was its convenient location, and it definitely delivered in that regard. It was a great base for a pre-cruise stay and close to many downtown attractions.
Unfortunately, our experience was a bit mixed.
Due to flight delays, we didn't arrive at the hotel until around 11 p.m. Seattle time. The good news is that the staff member who greeted us was friendly and helpful with our luggage, and check-in was quick and easy. However, we were informed that only one elevator was working in a hotel with multiple floors. At first, we didn't think much of it, but it quickly became a major inconvenience.
The wait times for the elevator were extremely long, especially in the morning when guests, housekeeping staff, and other employees were all using the same elevator. Something as simple as going downstairs or returning to your room became a test of patience.
Our room itself was tastefully decorated and featured two queen beds that were very comfortable, which made for a good night's sleep. That said, for the price we paid, I expected a bit more attention to detail.
The first issue was the bathroom. There was no exhaust fan, so after taking a shower the room became hot, humid, and stuffy very quickly. The second issue was the mini fridge. When we opened it the next morning to put something inside, we discovered it still contained a previous guest's leftover Chinese food. Not exactly the welcome surprise you want from a hotel room. To make matters worse, there wasn't a trash can nearby to dispose of it ourselves.
I informed the front desk staff, and while they apologized, nothing was done to address the situation during our stay. We also noticed there were no vending machines in the building, which would have been convenient.
Overall, The Paramount Hotel has a fantastic downtown location and comfortable beds, and the staff we encountered were pleasant. However, between the elevator issues, the cleanliness oversight, and the lack of follow-through after reporting the problem, I left feeling that the experience didn't quite justify the price. With a few improvements, this could be a much better stay, but based on our visit, it fell short of expectations.
Great location and comfortable accommodations, but the little things matter--especially when you're paying premium Seattle prices. read more