This was the most amazing stay. The hotel is in the heart of downtown and walkable to Pike Place, Lumen Field, and a ton of shops and restaurants. There's only a small area for parking in front of the hotel and it's also the spot for Valet. You'll likely have to post up in the travel lane to check in or drop off your car. The hotel has some unique amenities but I wasn't able to use them for such a short stay. The King corner room far exceeded my expectations. It's spacious and felt pretty luxurious. The star of the room is the soaking tub. It's deep and the water is hot. I especially liked that there's a separate shower. The workspace is nice and there are plenty of plugs for everything. The Nespresso comes stocked and is free to use. The mini bar, not so much, and it's pretty pricy. The bed. THE BED! If I could have brought it home with me I would have. It's lush and it smelled good. Like fresh dryer sheets good. I don't think I've ever said that about a hotel bed before. If you need a firm bed you won't like this one. I didn't have much interaction with the staff but when I did it was pleasant. I am definitely staying here again. read more

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Always have a comfortable stay at Hotel 1000. Arel is awesome! Super kind, fun & helpful. Beds are comfy, towels are nice and appreciate their current offer of $10 credit at the minibar each night . . . nice touch. Also went to a free yoga class in one of the conferene rooms . . . nice little perk but the lights were too bright and the instructor did not know how to turn down the bright lights (not quite yoga mood). Gym location is not great - below basement so it's small and without any natural light. Because I often use Hyatt points, I find I am usually placed in a room very close to and facing another building/ parking garage . . . making the room very dark and without any view. Sigh . . . so make sure to ask the front desk if you can get a room that doesn't face another building that feels like it's 8 feet away. Arel was kind enough to take the time to find me a better room that was available the next day. Thank you! read more

We're on the last leg of our week-long PNW getaway. We've had a not the best day today so we were looking forward to this last stay. They did check us in at 2pm and we had requested to be put in a room with a good view but we were put in the worst possible room. I also got injured so we're having to spend the last night indoors so I'm specially bummed. Next thing was the shower pressure, I had a wound so it was rough. We couldn't control the shower pressure and it was very very strong, the shower was very unpleasant. Anyways, I can't blame it all on the hotel but having asked for a hotel with a good view and gotten an acknowledgement saying they'd do what they could and having gown the worst possible room...it has left us with a bad taste. $500+ for this view is very disappointing. read more

Hotel 1000 - Hotels Near Me - Seattle, Washington

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Our stay at Hotel 1000 It's centrally located and provided all the necessities; a comfortable bed, hot shower and soft towels. Overall, just OK; not great, not bad. The staff was friendly, but not exceptional. Rooms are clean, and comfortable, but for the room night cost, I've had much better experiences for the same money. One stand out is the gentleman at Rosebay craft cocktails serving wine at the 3 o'clock hour. He was exceptional. read more

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Overall, I enjoyed our 1 night stay at Hotel 1000. Staff was friendly during check-in and check-out and the room was spacious and very nice. There were some minor issues with the hotel charges, but staff was quick to help us sort it out during check-out. The check-in was a bit inconsistent though, as another group in our party got free vouchers to Smith Tower, but our room did not. They are now under Hyatt group, so if you have loyalty status with Hyatt, make sure to let them know during check-in. The room itself was nice and spacious. Bed and bedding was comfortable although the pillows were very flat. The bathroom had a huge window but there was an automated privacy shade. The bathroom also had plenty of counter space, with a separate shower from the huge soaking tub. The tub design was a bit weird in that the water comes out of the ceiling... so just be prepared that it does splash all over. Our room did not have a view (we got an east-facing room which literally is a view of another building's windows), but it did keep the room cool. Location was nice and walkable to all nearby Seattle attractions, very easy to get to Pike Place and Westlake Station. The hotel has a spa and small gym on the basement level, plus a golf simulator (that we did not try). The Rosebay bar was very pleasant (we got drinks and a snack) and the bartender was very friendly and attentive. The breakfast at All Water was disappointing though - both the service and food were mediocre for the price they charge - and we wouldn't recommend it. Nonetheless, the hotel stay itself was pleasant and I would recommend the hotel itself, location was excellent. Staff was friendly and I would come back to stay here again when visiting Seattle. read more

Our second time staying at this specific hotel 1000. Out first staycation was during Covid which made for a great getaway but obviously limited options those days. Fast forward to November 2025 and we're back. Love the soaking bath tub with the water out the ceiling. The large window and view of Seattle waterfront- breathtaking. My compliments are valet is great! Especially with the crazy weather and other social distractions. My complaint is the room. 1. Our bathroom curtain did not go up for our view . We even requested it get fixed while our. 2. Carpet and baseboard had lots of preexisting damages- maybe water damage? Lastly, the service when using guest service to virtual golf downstairs was not personable and felt rather 'cold', lacking in customer service experience. Hotel is high end so you would not expect these issues... read more

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This review mainly for the crew and location! My friend treated me to an overnight for Lady Gaga, The Mayhem Ball concert on August 6th, 2025 so I can't speak for the price. Thought I checked for two weeks from now to get an idea, it's about a bit over $350/night. The staff was top notch at every level: welcoming, attentive, and mindful! Though it's not a waterfront property, you can easily get to the waterfront within few minutes walk. It's convenient located in the heart of Seattle, close walking distance to many eateries and shops. They have their own restaurant and bar on site. My only suggestion would be to improve the water pressure! We stayed on 6th floor and the shower pressure was a bit lower than typical, especially for long hair washing. read more

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There are so many great things about this place. To avoid a full page review I will try to summarize. Staff- Excellent they go over and above to welcome and serve. Top notch, knowledgeable, genuinely kind not fake nice. Room- Room was a cross between the Cosmopolitan and the Ritz hotel design. Very pretty room and clean so very clean and fully supplied with all you need. The room smelled so nice and welcoming. The bed was super soft and towels were softer than your normal hotel towels. We had robes and slippers and I love the touch of having Le Labo scent Santal 33 toiletries. The shade near the tub was great for a private bath. The black out curtains helped us get more rest. The huge windows allow guests to take in the full city, mountain, and water views. Today many of these luxury hotels charge a lot but they do not meet or raise the standard. I'm super glad this one did. It's a little pricey, but it's so clean and gives excellent customer service making it all worth it. Location- Blocks from the water front, designer shops, many diverse culinary experiences all around, steps from the Pike area, and amazing views! Food/Drinks At the bar Kellen mixes up delicious drinks with a stellar personality. The bar music is trendy and a real vibe. The All Water Seafood Restaurant sadly we only made it for breakfast as we were so busy. Breakfast was soooo yummy. I had a Belgian waffle with eggs and a side of smoked salmon. Hubby had a classic breakfast and pancakes. Everything was good. The music and seating in there was a vibe too. If you were located everywhere I would be there when I travel! Thank you for being A REAL LUXURY HOTEL read more

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I started my search for hotels on Tik Tok and narrowed it to about 3. It ultimately came down to location. This was a 6 minute walk to Pile Place Market, the waterfront and the ferry to Bainbridge island, and short drive to the Space Needle. Customer service was great my room ready when I arrived around 11 am, I thought I was just going to leave my bags and get my day started until check in. I was on the 10th floor with beautiful views of the water and the Ferris wheel. Nice spacious and clean room with a tub separate shower and an enclosed toilet. Bed looked lumpy but was soft and comfortable. Room included a mini fridge with stocked drinks for a few, a robe, iron, and ironing board, coffee station , tea bags (fee), and bottled water (complimentary) but I don't recommend drinking it. Bathroom had a see through window into the room which was so beautiful. Overall beautiful hotel with two restaurants and bar, a gym and cellar a 10/10 stay! read more

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As frequent travelers, former Diamond members, and avid Hilton lovers, my wife and I had high hopes for Hotel 1000 that they didn't hit. Here's our experience staying one night in June during the week. 1) Check-In: Our flight from D.C. was five hours delayed so we didn't arrive until 1:30 am. The person in the lobby let us into a locked lobby and quickly checked us in. She even gave us late check out given our short night. (The late check out was nice, but wasn't communicated to the rest of the staff as we had two different workers knock on our room door from 11:30-11:50am asking if we were going to leave.) 2) Room: For a family of three and a small dog, we stayed in room number 1002. The size was decent, but there were several noticeable burn marks on the carpet. It's minor, but felt odd for a nicer hotel. There aren't many outlets inside the room so charging multiple devices was inconvenient. The shower was very hot. The only way to make it tolerable was to make the water pressure very low. Additionally, the bathroom sink only let out hot water. There wasn't cold water. There was a very uncomfortable pullout sofa bed but the room didn't have extra sheets. Already tired at 1:30am, it was inconvenient to wait 20-30 minutes for sheets so our daughter could go to bed. She ended up sleeping on the floor saying it was more comfortable than the sofa bed. 3) Service: Everyone was nice, but the miscommunication on late checkout was odd. 4) Amenities: Valet parking is expensive. There's a small design-forward lobby and a small gym on the basement level. There's also a spa. 5) Location: This is where they shine! It's a great location within walking distance to many of the downtown sites and restaurants and cafes. read more

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The hotel has a modern and relaxing feel. One of my favorite details was the soaking tub setup -- instead of a regular faucet, the water flows from the ceiling. It was unique, elegant, and made the experience feel extra special-- Its amazing!! read more

Stayed here for one evening for an event nearby at WaMu/staycation/our anniversary in December 2025. It is a very convenient location, just minutes away from the Seattle Farmer's Market and near to Chinatown. While we had access to early check in with our credit card, our room type (suite) was not ready yet and actually ended up not being ready until around 4:00 P.M. (regular check in time) so we did have to drop off our luggage and decided to walk around. When we came back and our room was ready, my husband did call down and mentioned it was our anniversary since they had confirmed in previously but we didn't see anything in the room, and they were very kind to bring up a little treat for us including some delicious chocolate covered strawberries. The room itself was spacious and clean with a great view of the city (we had a corner view). The bath tub had a fun feature (water to fill the tub came from a ceiling faucet rather than attached to the tub. The towels were large and fluffy and overall ambience was relaxing with a couch in the room. Check out was smooth and they had our bill ready and everything was easy/correct so we did not have to worry. We also did have late check out, which was pleasant as we could have a leisurely morning. We did try the restaurant (All Water) both for dinner and brunch the next day. Service was very slow unfortunately for the restaurant (it took 1.5 hours while the restaurant wasn't busy, and they did forget our side of grilled broccolini until after we finished our meals/reminded them). We tried the tuna hamachi crudo, clams and mussels, roasted hen of the woods and grilled broccolini. The tuna hamachi crudo was good, though I was hoping for more brightness in the flavor. I enjoyed the clams and mussels as well as the roasted hen of the woods overall, but felt the grilled broccolini was a little too dry (seemed grilled without any oil or seasoning). We did also try a few seasonal mocktails which were delicious and the highlight of the meal. Brunch the next day was take out and we went with a steak and eggs and a caesar salad. Both were solid, but note that the caesar salad came with actual little sardines, so for those picky eaters, this may be a bit much. read more

Stayed here in November 2024, had a great time! Our trip was for leisure. We chose this hotel for a new location when we visit Seattle. We looked at upgrade options but decided to stick with a standard room and it did not disappoint. We arrived a few hours early than check-in, were given recommendations for a delicious breakfast option, enjoyed it! Hotel was nice, housekeeping did an amazing job. Consistently clean rooms. Turndown service was a nice experience. Hotel restaurant was also delicious. We had breakfast, lunch and dinner here. Enjoyed it. Used the mini bar a few times and it was nice to have available. We will stay here again. read more

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Just stayed here one night on my way back from Iceland. It was the most perfect, relaxing way to break up the trip and see a little bit of Seattle. Excellent, safe location and Walking distance to the market. All the staff were so kind and accommodating. The room was so clean and comfortable. We loved both eating options and relaxing by the fire after checkout waiting for our next flight. They stored the bags for us. Thank you! read more

Hotel 1000 - Hotels Near Me - Seattle, Washington

Booked the Hotel 1000 LXR via AMEX fine hotels. Always like the benefits of credits and late check out. The hotel itself is in a good location, 4-5 blocks from the hustle and bustle of pikes market. It's also a quick walk to the pier as well. Check in was quick and friendly and my room was ready an hour before stated check.. always a plus. Front desk said I was upgraded to a water view room but I couldn't see any water. I wonder what the other views would be? Room was nice and clean which I feel like could be hit or miss but was very happy. Bathroom was great as well, love the Le Labo products to use. Shower seems a bit dated compared to the rest of the room but was fine. Would stay here again when visiting Seattle. read more

Beautiful hotel, with excellent location and amazing/attentive service. Top tier experience.

I *love* experiencing hotels, and the more boutique the better. Hotel 1000 hit it out of the park! I celebrated my birthday here with some friends. They were kind enough in leaving a complimentary champagne bottle in the room with a lovely note. The service from valet, front desk, doorman, & the bartender was 10/10. The hotel and room was stunning as soon as we walked in. It was the perfect place for my 30th birthday. I honestly have no complaints and recommend this hotel to anyone interested in celebrating or showing their friends around Seattle! read more

Stayed here with my family so we wouldn't have to worry about driving to and from the World Cup games at lumen. Pros: excellent location and walkable. If you're traveling with kids, though, I would maybe try Airbnb or VRBO. We got complaints because of kids playing and being. read more

Friendly staff. No issues with check in or out. Rooms are comfy and clean. If you get a suite, the sofa bed is NOT comfortable nor does it come with sheets. Waited 30 mins for sheets. Shower Water was burn your skin off hot. Someone else must've complained because the next 2 days were ice cold. Paying for "luxury Hotel Suite" with cold water and one uncomfortable sofa bed is obviously not ideal. Told the front desk about the issues but only got a "oh, sorry". Nothing to compensate or really remedy the situation. Location is awesome and the staff is super friendly. Just needs better management regarding resolution of issues. read more

Stayed at Hotel 1000 and really enjoyed it! The attached Seafood & Oyster Bar - All Water has great happy hour picks. The oysters and chowder were both top notch, fresh and flavorful. One of those meals you remember long after. The hotel itself was comfortable and well-kept, and I was pleasantly surprised that they spontaneously did turndown service. It felt like a little extra touch of hospitality you don't see often anymore. All and all, a great stay and I'd happily come back. read more

This was a nice hotel and similar to all the comments, it's in a great location and within walking distance to Pike's market, the Sky View Observatory and just down the street from the Seattle Art Museum (SAM). Lots of restaurants nearby which is convenient. We like the location because unlike the Four Seasons we were within walking distance but not in the middle of where all the crowds were so less noisy. Staff from the valets to front desk to people working at All Water were very nice. However (and there always is, isn't there?), for the price we paid which is expensive, the room show clearly signs of wear....See pictures. This was disappointing. Our room did have an ocean view, but we were unable to get an upgrade so another disappointment. Overall, you get what you pay for, and we would recommend however repairs need to be made. Ps Save $50 + by taking the Light Rail (LINK) from SeaTac and getting off at Symphony Station. 5 minute walk to hotel. $ 3 vs $60+ via Uber read more

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My go to hotel brand when traveling is usually a Hilton or Hyatt, and they all are usually about the same, nice hotels with great service. Hotel 1000 surprised me by taking it a step further with their attention to detail. Once we got to our room we found little bags of lavender on our beds, a bag with slippers next to each bed, a bottle of water on each night stand, and ice in the ice bucket. The room itself was fantastic. It had a very modern crisp look to it. The beds were super comfortable. The bathroom had a stand alone tub that filled from the ceiling, as well as a separate shower. The staff were top notch. The check in process was smooth and fast. They offer valet parking which I though was great since finding parking in Seattle is challenging to say the least. Shortly after arriving in our room I received a text from the front desk asking if we needed anything, which I thought was a nice extra touch. Check out went equally as smooth. I will definitely stay with Hotel 1000 next time I need a hotel in Seattle. read more

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Writing this a month late. One of the best hotels that I've ever stayed at. Usually I prefer boutique hotels, but this one looked like fun. My room was gorgeous and the bathroom was huge. Walk in shower and a soaking tub. I had a nice view of the water as well. The staff were just wonderful. Very friendly and they knew a lot about the city. The three ladies that helped me the most were Crystal, Sara, and Ryoka. I don't know if the spelling is right. Can't wait to stay there again! read more

We were staying in Seattle for the night and had won a free stay at Hotel 1000 in a water view king room. I have to say that, as a traveler, this was one of the more comfortable hotels beds I've slept in. The pillows were great and, if you travel, you know how important that really is. Arriving, the valet was prompt and whisked away the car so we could check in. Check in was smooth and everyone we met was very friendly. Destiny checked us in and walked is through the amenities, figuratively. She ushered to the elevator and ensured that we got to our floor. Shortly after arriving in our room a staff member appeared to offer us turn down service, ice, or additional water. We were out later than expected and didn't get to enjoy the bar or any other amenities. I'm fact, we didn't even have a chance to grab some cash. Never fear! The front desk was able to tip housekeeping via our check out. We would certainly stay at Hotel 1000 when we need a place in Seattle. The location is very convenient and staff super friendly. read more

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If you thought the only way to experience a luxury hotel experience in Seattle was going to the near by Four Seasons Hotel then let me stop you right there. This is right here my friends is one of the most elegant experiences I have had at a downtown hotel in Seattle. Driving a large vehicle, I was thankful that I didn't have to worry on the particulars on parking my car in one of Seattle's compact spaces. You drive up and you arrive to the best Valet group the City has to offer. No hassle, no fuss. Once you're inside, I was greeted by a friendly and attentive staff. Sure, I may be a Diamond status Hilton member but I don't think you need Diamond status to feel like you're the star of their show. The rooms were magnificent. Clean, well laid out and top notch finishes. The bathroom was spacious and the King bed was comfortable. Pro Tip- Splurge at the Spa. The Spa experience is by far my best spa experience I have had (and I have had a lot). The restaurant has some of the best oysters in the Pacific Northwest and the beer selection was plentiful. I've already booked my next stay in November and look forward to my return visit. This has to be one of my favorite Hilton hotels this side of the Mississippi. read more

Hotel 1000 - Lobby - Hotels Near Me - Seattle, Washington

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Loved our stay at this hotel. The location was perfect. Walking distance to a lot of attractions. We were able to walk to the Pike Place Market, to the waterfront, the pier, restaurants, coffee shop and much more. Let's just say we did a lot of walking. Beautiful hotel, well maintained and friendly staff. read more

Hotel 1000 - Hotels Near Me - Seattle, Washington

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The supervisor of the check in area tried to take adv of my wife a black woman. we had a reservation and he wanted to charge her $40 extra to check in early after a cruise. White lady and asian people check in early with no extra fees. He was Asian and tried to clean it up by saying it was a deluxe room, it wasn't. It was the same style room we had before our cruise and I told him about his self. read more

Stayed at Hotel 1000 and had a very comfortable experience. The room was clean, quiet, and well designed, with modern details that made it feel upscale. The staff were attentive and helpful without being overbearing. The location is central, making it easy to explore downtown Seattle. read more

Stayed here for a quick trip to Seattle. We initially booked the resort because it falls under FHR and Hilton rewards. The hotel is beautiful, and the staff were all wonderful. I appreciated that the room had a spacious bathroom and a sitting area, while also being very central to the waterfront. We were able to walk almost everywhere, and the hotel had a lovely restaurant and cocktail space. We will happily stay here again and look forward to our next trip. read more

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I LOVE this hotel!!!!!!! It's beautiful inside and the staff is extremely welcoming. The rooms are beautifully decorated and very clean. The mattresses are plush and comfortable. The rooms come with a mini fridge stocked with wine, water and soft drinks. The bathroom is spacious and beautiful. The tub is deep and the water pours from the ceiling! There's also a separate shower and a water closet for the toilet. There's subtle lighting where needed and bright lighting where needed. It's an experience staying here. There is a parking deck and valet parking. The only downside is the space for loading your vehicle when leaving only allows for two cars. If you double park or take up more than two cars, the police WILL come and give you a citation. read more

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I stayed 4 nights at Hotel 1000, what initially drew me to choose hotel 1000 was that the bathtub fills in from the ceiling. Looked unique & luxurious, and after staying here several nights it was really enjoyable! The good: bathtub is wonderful & can easily fit 2 people. The bed was comfortable & AC worked very well. Beautiful views from the 10th floor! We got upgraded to a waterfront view and it was really special. Housekeeping is phenomenal here! I think one day they cleaned our room 3 separate times. They also had chocolates waiting for us upon arrival & left us a lavender gift for the evening two nights in a row. They brought ice to our room every night as well. House keeping is seriously 10/10 - give these guys a raise they're going above & beyond! Also had a wonderful late check out of 4PM, latest hotel check out I've seen! Super helpful when I had a late flight. The bad: the hand washing sink in the room isn't deep enough, so when you wash your hands the water kind of splashes everywhere. The shower is a bit small and the water pressure/shower head isn't the best. The shower does leak onto the bathroom floor, even when the shower door is shut. The reusable shampoo & conditioner also weren't my favorite. I love the idea of larger shampoo, conditioner & body wash in the shower - much better than teeny tiny bottles, however I think the shampoo was a bit rough and strips your hair too much. I might be a bit picky, but that's just my opinion. I've had mixed experiences with using Hotel shampoos/conditioners, and I think they missed the mark here. Lastly, the bathtub does not drain on its own. You have to either wedge something in it to keep it open and keep it draining, or you have to hold it as the water drains out. So that needs work. Overall impression: Hotel 1000 is located conveniently in the heart of downtown. You can easily walk to Pike Place Market and lots of restaurants, coffee shops, and the Seattle Art Museum. The hotel had really great service & I had a nice stay here, only minor complaints here and there but nothing that would deter me from staying again. I had a daily breakfast credit for 2 up to $60 & a $100 credit to use throughout my stay, so this also made Hotel 1000 worth it. If you want to know my thoughts on their restaurant, check out my review for the All Water seafood & oyster bar. But overall I had a nice time staying here & my upgrades/credits made the experience more enjoyable. read more

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Digital key not available and there was not a smart TV. There was an espresso maker in the room. Parking was 100.00 for one night. The bar was nice and the restaurant was very good. All staff were very nice and professional. read more

We had the pleasure of staying here over spring break and to celebrate my daughter's birthday. Crystal's smiling face greeted us after we dropped our keys with the Valet, she made check in a breeze and was super helpful with recommending some great places to shop in the city. I mentioned in an initial email that we were there to celebrate a birthday and there was a very yummy surprise with a lovely card waiting for us in our beautiful room. We stayed in the King/queen room and the diving wall with curtain gave plenty of separation so the teen's could have their own space. We ate in the restaurant the night of check in and the food was tasty but the shining star was the team of servers who even brought our daughter a special dessert to celebrate. The bar here is not to be missed it's absolutely beautiful with an array of different seating areas surrounding a fire feature and the bartender was warm and welcoming and made us feel right at home. This hotel has a great location we were 2 blocks from the waterfront and just a few more easily walkable blocks to Pike Place market. It felt very safe and convenient with plenty of excellent food and drink options just steps away. We will keep this hotel as a home base every time we want to come enjoy Seattle! read more

Reasonably fine hotel although it's got a few issues that keep it from being next level. Hotel 1000 has been around a while. It's always been quite nice but it appears after either the Lowes or Hilton take over they did a remodel that removed most of the tasteful Pacific Northwest aesthetic. In its place is a slightly elevated Westin-style design: inoffensive, very white, fairly dull. Still, you could do far worse than this in downtown and I think most people will still be impressed (the water from the ceiling tubs are still present!) Amenities fall short of being a truly nice hotel. Bar and restaurant are nothing to write home about, there was a very limited after hours menu (no desert?? What?), and the neighborhood isn't very exciting; to be fair, the location has never been a key feature. Ten years ago this would be a top recommendation for your stay in Seattle but these days I'd say staying at the Lotte, W, or the Fairmont would be more worth your while. It would be closer to four stars if it wasn't so expensive for what you get for your money here. read more

I flew into Seattle for a quick trip and the family I was supposed to stay with was sick. So while on the plane I booked this room. I was getting in earlier than check in time and asked for an early check in and they accommodated. From that first great customer service through ever day there I'm so impressed with this hotel. Every single person I interacted with was helpful, kind, and willing to help with anything. The location is great and easy to get to other places. The rooms are very spacious and nice furnishings. The rooms felt very clean and well taken care of. Thanks to Eric for all his help with my printing needs and everyone at the front desk. Thanks to Mikala and Endeya at the front of the restaurant for their kindness and helpfulness. Thanks to the house cleaning crew for helping me. Honestly, one of the best stays I've had in a long time. read more

I'm going to directly address a couple previous reviews here since I just left this hotel after 3 nights. I don't own a hotel but I've stayed in them across 40 countries. I think Hotel management is less about what actually happens to a guest, and more about how the Hotel responds. It's possible the hotel reads reviews and has improved on certain elements mentioned by others here - which is commendable - because the way my stay was managed and addressed was professional and courteous. The hotel location is perfect. Steps from waterfront. The management is well trained and kind and genuine. I requested to switch rooms after i checked in, and they switched me without hesitation, immediately. I had a minor issue with the second room, and the hotel went above and beyond to ensure i was comfortable for the rest of my stay. They were all about "problem solving" and ensuring I was comfortable as a customer. I'm thankful to the team. Andrew at the front desk, Aurel, Victoria and the GM did all the right things. You can trust these people, and that's what matters most. read more

It is hard to describe the horrors of my experience. The most awful treatment ever at any hotel anywhere in the world and I've traveled to more than 35 countries. With the exception of Veagus at the front desk who was responsible, caring and acknowledged the horrible service and utter f-up, this place is a disaster and should be avoided at all costs. The woman (Veagus's superior) at the front desk was beyond awful and should be fired. In short, I extended my stay by one day, which Veagus executed for me at the front desk. Gave me a new key card. Easy Peasy. Next night I come back to the hotel late after an absolutely brutal work day. My key doesn't work on my room. Go down to front desk. Veagus remembers me and asks how my day was. Tell him my card doesn't work. He says "lemme check." Checks on computer then says he'll be right back. Wait 10-15 mins. He comes out tells me that there was a problem and the computer didn't register the extension and so the hotel took all my stuff and now someone else has the room. Poor kid is like "I'm so sorry this is seriously messed up." I ask him to get his mgr. she comes out and for the next hour literally never says sorry and never acknowledges the hotel screwed up. Of course at first I was most concerned about all my belongings. She tells me they're in a safe room. After like 15 minutes she quietly says "the hotel across the street has availability." I'm like I want a room here. She says we're sold out. This woman was an utter moron. She staring at me blankly. Utterly incapable of finding a solution to help a paying customer who they completely screwed. I said you're paying for my replacement hotel room. She literally just stared at me blankly and said " but we didn't charge you for tonight." At that point I lost it. Told her I don't care what she needed to do but I would not leave the lobby until she booked me on their dime in a replacement room. So at midnight, I got in a taxi and went 30 minutes to the Hilton Airport Conference Center. By the way, the two valet guys never lifted a damn finger -- not when I arrived with my luggage not when I was leaving at midnight, not opening the door nothing. This place sucks beyond belief. I've already put this on a blacklist at my business so that no one will stay there despite it being very close to my office. AVOID. AVOID. AVOID. Rooms are fine. Bed comfortable. Shower was small and oddly old and cheap looking relative to the rest of the hotel. read more

Absolutely a wonderful stay which started with a proficient and professional valet. Beautiful decor, comfy bed, great soaking tub and shower, espresso maker and other luxury amenities. Staff were fabulous and the adjacent restaurant, All Water, was excellent. Location was walking distance from Pike Place Market and SAM. Not only would we stay here again but I'm going looking for other hotels of this brand. read more

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This is quite an extraordinary hotel with representatives who are extremely helpful. Macania was a delightful when she helped us check-in - twice. The location is by the harbour which is quite beautiful. We stayed there before and after our visit to Victoria. The first room had an enchanting view of the harbor and was quite large. The second room was clean and had a decent view. Both rooms had exceptionally large bathrooms with a curtain in front of the tub that could be raised or lowered. The shower was hot and the shower spray was vibrant. I loved it but wish it had a hand-held option. The location of the hotel was great. It was close to the Seattle market and to many restaurants. The area was safe and was not crowded even on the weekend which made it enjoyable to take long leisurely walks. If you did not want to venture out, there was a very nice restaurant which is part of the hotel and a bar area. The fireplace in the bar was a very nice place to sit and relax. read more

GREAT LOCATION! Close to all the major attractions and within easy walking distance to Lumen Field. The rooms are very nice size, with very comfortable beds. As Diamond members, we received $50.00 food credit per day at the hotel restaurant All Water, which has excellent food. Rooms very well equipped with luxurious soap and shampoo, as well as nice towels. The hotel is a short walk to the harbor. Valet Parking is $60 per day, but this is standard in a hotel downtown. Outstanding stay read more

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