UGH - There were some highs and some lows of a brunch held here on 05/02/21.
I decided for my birthday this year, to celebrate it with a few of my friends (8 of us total) at The Olde English. This is one of those times I would love to be able to give half stars or maybe a break down is needed:
Food & Atmosphere: 4 STARS
Service: 3 STARS
I had called ahead to see if I needed reservations for Brunch on Sunday because of the size of my party and I was advised they do not take reservations, but they have plenty of seating both indoors and out. Funny, the person I spoke to on the phone mentioned that she shared the same date of birth (probably not year). They were bright and pleasant and I looked forward to the day.
We arrived a little early, but were there for a 12:00 seating, and we were advised the only place inside that could handle 8 people was upstairs. No problem (for us), so we went upstairs to find a very large table with bench and chair seating among some other seating including couches and smaller tables and chairs. The atmosphere is VERY quaint, you really do feel like you are in an old(e) pub, but the lighting does leave something to be desired (rather dark).
Our sever, a generally nice gentleman came greeted us, we advised how many were going to be in our party and we were given three menus... was there a shortage? I would have thought four would have been a minimum (couples could share), and then he dashed off. It seemed like forever before he came back (the whole experience was about three hours) to take our drink orders. What seemed to have lacked in the experience with the service is that nothing was upstairs - everything had to be brought from downstairs to upstairs including napkins, silverware, menus, and beverages. There even was an incident where we had asked for water, we were brought two lovely small pitchers and when one was empty, the server went to what I could only believe was the upstairs bathroom to refill the decanter.... umm... hard pass. I know the water most likely would be the same - but the airborne particles hopefully aren't.
Food & Drink: Beverages when brought (about an hour before drinks arrived), were delicious - a mixture of adult cocktails, fountain beverages, and warm delights were ordered. I love the fact they bring you an enormous tin for tea choices. The food was equally as good, there is a great variety to choose from when ordering brunch there, we seemed to repeat ourselves as there were multiple orders of the French Toast with Berry Compote, and The Traditional English Breakfast (never had beans before during breakfast).. and even some Cider Donuts and French Fries were ordered before to nosh while we were waiting. There was an error in the French Fries ordered - we ordered two, got three but thankfully were only charged for the two.
During the course of our extended stay, either the other service member, a girl with an English accent, decided our server was underwater, or she was just trying to help out - she actually got a lot of the things he forgot to bring (Silverware, Napkins - we asked her for the check one of the three times). Also, she was the one to bring our second plate of fries, and had the courtesy to tell us which dipping sauces were which (there were four). So the service is a little wonky to say the best. We weren't trying to rush out of there, but we had already been there a while, people had other things to do... we asked him for the check and found him downstairs (you could look over the railing) rolling silverware, and checking his cell phone.
Overall - not a horrible experience, there has been worse... but would I think of them the next time I feel we need to gather for brunch en masse again... probably not. read more