We stayed at the hotel for a weekend getaway and thought we would stop in the Mortimer for happy hour. We waited at the bar for over 5 minutes trying to get 2 drinks. When we realized the bartender was "swamped" with his 6 seat bar we asked the waitress if we could order from her. She was very polite and took our order. We got happy hour pizza and 2 Moscow mules. The pizza arrived before our 2 drinks. At this point we were just stoked to finally have a drink in our hand after a day of travel so we did not say anything. Unfortunately The first sip of our drinks made it VERY clear that this bartender not only has no sense of urgency but also is not very good at what he does. I went back up to the bar and asked I we could get 2 more because they were undrinkable. I was met with attitude and eye rolling. To say the least we will not be going back. read more

Nice place to grab a quick drink! Short quick to the point! Try there food menu as well, good bites at decent prices.

A really good Hotel bar that makes great drinks, has good food, and the staff are really nice...

This shouldn't even be considered a restaurant, we walked in there and there was barely anyone inside. We asked for a table for 11 people and they said they can't serve big groups because their tables only seat 2 people. read more

Nice happy hour drink specials, only two taps though. We had the fries and they were excellent.

Recon mission to the bar was a bonk, but we went along and had our party at their facilities anyway. Note to the fresh faced and wide-eyed: anyone can "feature" buzz words like Locally-Sourced and Seasonal, but that doesn't mean everything will be!! read more

The wait staff was nice enough and the food and the ambiance was lovely, but they were playing the 700 club on one of the TV's and refused to change the channel while my wife and I were trying to enjoy a basketball game. We left immediately. I don't want to sit and watch Jerry Falwell while I'm trying to enjoy my whiskey. read more

Cozy, classy, and quiet. Perfect for a date night. Positives: Reservations available via OpenTable. I would definitely make a return visit read more

Great date night spot, although the hotel guests constantly passing by our table was a bit distracting. Lovely cocktails and we had a fabulous meal of small plates. Great cheese plate variety. Hummus was creamy & delicious. Mushroom pizza also a hit. Bruchetta was the best thing we got. So, overall, a nicely-priced romantic pre-theater dining experience. read more

Great time. Billy behind the bar and Sara offer exceptional customer service. Good food and craft cocktails are what you'll find. Will be back. read more

Fantastic bar. Local feel. Great bartenders. Super vibe. Happy hour doesn't disappoint. Moscow mule and whiskey sour both well crafted. Garlic fries and house made meatball w sauce were delicious. read more

Awesome food and drinks. We were staying at the hotel and the smells brought us down. We tried the pizza, sliders and fries and were impressed with them all. Great happy hour. read more

This was the best dinner I had in San Francisco during Oracle Open World which is a crazy time in the city. The salmon was cooked perfectly and it was relatively quiet. The service was excellent and bar staff helpful. read more

Had such a great evening! Service was great and very personable. To the past messenger Lauren B get a grip... Racist employees was ur take really?!?!?! Get a life. Love this place and highly recommend it. read more

We stopped by for a snack and a drink two weeks ago and had a really frustrating experience. So much potential for a great evening gone SO WRONG. The drinks were fantastic. If was rating the drinks, they would get 4-5 stars. The food was way better than I was expecting, the tuna tartar was some of the best I've had. 5 stars for that, maybe 3 stars for the quesadillas. THE SERVICE WAS TERRIBLE AND THEY FALSIFIED THEIR TIP! It took awhile for someone to come to our table, we had just walked quite awhile from a bar we just found out was closed on Sundays. I was sad how few "good" bars are open Sundays near Union Square. Long story short, I really needed a drink and yelp lead us here. After we were seated awhile, our server came and asked the usual, "Do you have any questions regarding the menu?" I was going to say "Not yet, but I would like a .....". Unfortunately as soon as I got out "Not yet", he quickly just turned around and walked away. In every other dining/drinking experience I have ever had, the next question on the server's part would be to ask if they could get us anything. Or at least keep his attention long enough for me to complete my sentance. However, it was so bizarre that he just turned around and took off. OK, so it was just a misunderstanding. No big deal, we can wait another 10 minutes for him to come back. Mind you, it was not busy. At one point there was just myself, my husband, and one other guest in the bar area. At their busiest point there were four full tables. Four. Before the evening was done, it took 3 hours for my husband and I to get 3 drinks each and 3 appetizers. In the beginning, we really didn't mind. It was our anniversary get-away weekend and we were just enjoying the great drinks and the company. After we got our second drink and appetizer our server just disappeared. Disappeared for almost an hour! He was gone so long, I figured he left for the night, so I didn't mind that things slowed down even more. I assumed the bartender was out of his element, and at least he was very friendly. Our third (and last) round of drinks and appetizer had to be ordered THREE times. Once with the bartender, and twice with our server after he returned from his very long break. He even came back about 20 minutes after we had placed our order and asked if we needed anything else. When we said no we would just be happy to get our quesadilla, his eyes got really big and once again, he was off. Come on, you are serving 3 tables of 2 guests each. How do you forget an order twice in a row? I have NEVER, in my life NOT left a tip. I am 35 years old and have been out a lot, the worst tip I had previously given was 10%. In this case our server did so little, I just didn't feel like he deserved one. After having our debit card run, we handed a cash tip to the bartender (who served us more often than our server) and put a big fat zero on our slip for the server. So guess what happens the next day? Our bill was for $126, and I see that they charged our card $166! Nice, it looks like our server added in a $40 tip for himself, more than 30%! We called and could not get a manager on the phone. We left a message and two weeks later, still no response. Fantastic, right? So if you have a lot of time on your hands and enjoy being served an amazing drink it would be a nice place to go. Maybe your best bet is to sit at the bar if you like to get more than one drink an hour. However, I would highly recommend that you bring cash and DO NOT TRUST THEM WITH YOUR CREDIT CARD! read more

I agree with Carol H & will give this place 1 star. Should be zero star if possible. I have never gone to a place that provided such horrible service. The servers disappeared for a long time. The bartenders were rude. Food & drinks were meh. I called to ask to speak to Manager & I can't get a response and I left 4 messages. Avoid this place!!!! read more

The Mortimer is the bar in the lobby of the Hotel Adagio. It's a smaller sized bar with tables for seating all around it. They do have a happy hour for the people staying at the hotel and it was definitely hopping when we stayed there. My husband and I came back from doing some shopping and noted that it was happy hour, so we went to the bar. A waitress came up to us and asked us what we wanted to drink. I just needed some water since I was super thirsty. My husband ordered a bloody Mary. (The man can drink bloody Mary's any time of the day and any time of year - he loves them.) Well it seems that the waitress and the bartender behind the bar were in way over their heads. The waitress took everybody's order and the bartender couldn't keep up with the orders. Both the waitress and bartender just didn't seem to know how to make drinks. All bad. My husband ended up waiting almost 20 minutes for his drink. And he wasn't the only one. A lot of people waited a long time for their drinks. It just wasn't a good look for a bar. The worst part was that when my husband did get his drink, he said it wasn't even that good. Major fail. read more

Stayed at the hotel Adiago for two nights on our first trip to San Francisco. This is a great spot for cocktails, the bartenders are awesome! Had dinner here our 2nd night by default but so glad we did! I had the salmon and my husband had the filet. Both were outstanding and nothing short of what you would find out on the town. Highly recommend! read more

So basically, you can only describe this place with one word: sexy. I could talk about the great food and drinks, but I mean let's be real, there are a lot of places in SF like that (although this place has by far the best bar food ever and I could swear that their bartenders are drink dictionaries in human form). What sets this place apart is that It's sleek, but with none of that too-cool-for-you vibe. The bartenders are friendly (some of them are really cute), the wait staff is helpful, and they are more than accommodating for any get-together you want to have. First class style and service without any stuck ups. What more could you want? read more

While staying at Hotel Adagio, my friend and I frequented The Mortimar (inside Hotel Adagio) many times. Being from NY, this bar was a great staple for our visit to SF. The bar was modern, chique, and offered a great happy hour menu. One of the bartenders (Matthew) had great appetizer and drink recommendations. Definitely a must try, especially if you're staying at the hotel or are in the area. read more

Ordered the shrimp scampi and margherita pizza which was not good at all. Pasta was over cooked and pizza seemed like it was from the freezer. We tried the place because of the good reviews but we will not be returning to this restaurant. read more

The mortimer has an upbeat, trendy vibe. Definitely try the flying monkey and the mortimer's choice cocktails. The chocolate lava cake is to die for. As a local, it's a perfect spot to hangout after work! PlUS happy hour deals are spectacular. read more

Our dinner plans were ruined by the Ferguson protests around Union Square after the lighting of the Xmas tree. We ran to safety and began looking for someplace to go. These guys made our night finally enjoyable. Server Sarah and her manager were very helpful, and the rigatoni was so good, we got some to go after our dinner. Best wishes to these guys. They did a great job... read more

My new very favorite restaurant/bar in the Union Square area, with its chic but comfortable ambiance and, above all, FABULOUS food and hand-crafted cocktails!!! The same menu is served at the bar (open a few months) and restaurant (which opened only a few weeks ago). I've already tried at least 8 dishes on the menu and loved them all (especially the heirloom tomato salad, Wagyu Sliders, quesadillas, filet mignon and short ribs). Portions are hearty yet reasonably priced, the food is flavorful and refined, and the ingredients are fresh -- who could ask for more than that??? The specialty cocktail menu is extensive, but I haven't gotten beyond the Basil Hound, which I love!!! The staff is friendly, knowledgeable and down to earth (special kudos to Ellie, Jason and the bar manager, whose name I believe is Kristen). And the bar has two TV screens (not obtrusive, but they're there) so you can watch your favorite sports while you eat and imbibe. Thanks for opening, The Mortimer, I will be back often!!!! read more

We used a Travelzoo deal here last week, and really enjoyed this place. The ambiance is nice, and the service was very good. In fact, when our food took a little longer than usual coming out, the waiter even gave us a drink on the house. The cocktails are unique and tasty-- I'll have to come back and try more. Food was also good, but I enjoyed the crab cakes the most! Happy hour is a great time to come because they have a couple cocktails for $7, $9 pizzas, and some other specials. The only drawback is that without happy hour or a deal like we had, the prices can get a bit high. Still, I'll be returning! read more

Visited The Mortimer on Saturday night. Got there about 9pm and had no problem parking with the hotels Valet. Walked in to the Mortimer and could not believe how nice the place was! The entire Lobby has transformed into a chic, upscale, contemporary look with a warm and energetic vibe! We ordered off the hand crafted drink menu and the Mule was awesome! Ordered a salad, mac & cheese, as well as the Fillet. The prices were fair and the food was excellent. The bar service/waiter was exceptional. Very knowledgeable on the menu/culinary. Whenever I am in the city The Mortimer will be top on my list! read more

After a few days staying close by and passing by the hotel adagio , went in to check out Mortimer's in the lobby. Pretty bar area. Ordered a good kale salad, mediocre bruschetta sampler and not very good French onion soup. Bartender was very friendly and provided our party with good drinks and refereed the political conversation. read more

Great staff and great service! The food can be a hit or a miss. For example, the quesadilla and the beef satay were very good. The corn fritters on the other hand were not. Cocktails are nice and so is the wine selection, but a bit on the pricey side. The ambiance is alright. I do miss the old Cortez. read more

It was my birthday last weekend and all of my friends have been talking about the new hotspot, The Mortimer. The food, drinks and service were outstanding. What a great place to hang with friends or to bring a date. The staff was eager to please and super attentive. The manager, Frank made sure everyone was having a great time and was well taken care of. I am really looking forward to going back. Totally lived up to all the great hype. read more