This is a really good place. The building and grounds are designed so nicely. The food was good…read more We ordered the fried mozzarella wedges, the smash burger (my husband rated it an A) and a grilled chicken sandwich. They were all tasty and cooked well. Everything came out hot and fresh and our waitress was super friendly. We will definitely be back.

Brunch last Saturday. Nice room, decent service. Food not good. Heavy, cold plates ensured the food…read morewas not warm. Tough, fatty smoked brisket. Eggs incorrectly cooked. Incomplete order. Cold, unbuttered toast. Breakfast/brunch cooking shouldn't be an afterthought - it takes some skill. On our way out the host was eating Chick-fil-a at the host stand!

This fab dinner place is right next to the Majestic Theatre in West Springfield. Three friends and…read moreI thought we would try dinner here before the annual Holiday Show. No reservations, so get there early! An automatic bonus star for original craft cocktails and dinner specials. I abhor restaurants that rely on staple meal choices, forgetting that people need variety from the ho hum they make at home ( or can make at home- like Wood and Tap. Boo.). I love a place like this where you can look at the menu and see at least two or three things that make you think "WOW, what will I choose?". The restaurant is very bright with many high top tables. It would have felt conspicuously weird to take photos in the full-capacity situation we were in. There's also a gentleman playing acoustic guitar and singing Christmas music. Nicely done, with a professional voice and playing style. I would say, the only downside was that there didn't seem to be a consistency of how people were waiting on tables, so simple things like a set of silverware missed at our table, and then somebody brought a set and didn't bring napkins. Then one of us received the completely wrong meal and we had a delay in getting it corrected while we were already on a tight schedule with the other flubs to make the show on time. It was scattered issues like that all night that kept this from being a five star experience. It

Was really impressed with this place a couple of years ago. Returned recently and was very…read moredisappointed. Food was very good but service was marginal. Place did not feel taken care of. Table settings seemed like an afterthought. Felt like the staff were just doing their own thing and not paying attention to clients. I was very impressed with the fact they do stuff their own olive daily! Might give them one more chance...

Dog friendly and very professional/friendly staff. First time at The Deck and the service was…read moregreat. Simple lunch menu, that hit the mark for a good quality meal. Oysters were very fresh with multiple options to choose from. Wings were fantastic - we did half buffalo and half honey. Wagyu burger, Avocado Tuna Mango salad, and Shrimp Caesar salad were all delicious. They were wonderfully welcoming with my dog (even brought her a water bowl and a few treats) and service overall was top notch. Outdoor deck seating was perfect!

We were looking for a dog friendly lunch spot passing through MA on I-91 and found this place on…read morehere and it was perfect. They had a huge outdoor tent area with tons of seating. Food was all fairly good, even the kids grilled cheese. I had the pulled pork po'boy which was more of a Cajun spin on the meal and was excellent. We make this drive a few times a year so we will definitely keep it in mind for the future. Only negative is I wish they validated parking since it's in the lot of the train station. $2 for the first hour, $1 for each additional. Not bad, but unexpected for a restaurant like this.

Wonderful experience. Restaurant was clean and seating was comfortable…read more Staff was exceptional and food was delicious and well presented. Highly recommend the Veal Romano, Baked Stuffed Scrod, and Apple Crisp (when available).

We stopped in on or way to Vermont and was glad to be able to get in. We were really hungry and…read morethey fit the bill. The food was good and the service was excellent. My steak was cooked perfectly. I also enjoyed the clam chowder.

nice food and staff great way to warm up in the winter time huge portions!!! affordable - nice…read morestaff been a million times

Every time we come down to bike the Northampton bike trail we always stop at Fitzwilly's and it…read morenever disappoints! We sit at the bar, scratch our tickets, and always have a great appetizer and meal! If you haven't tried it yet do so top-of-the-line in Northampton

If you are looking for an amazing atmosphere with great service, great food and the friendliest and…read morenicest bartenders and servers you need to go to Masse's!!!

My girlfriend and I went here on a late Saturday afternoon. She had heard of it before but we had…read morenever eaten there before, so we gave it a shot. The food was excellent. My date had a salmon plate and I had the shellfish pasta plate. Crazy good. Our server was very courteous. We did have quite a wait on everything from our drinks to the meal, which was surprising as the place was empty. But the food presentation was excellent, so quality takes time? The decor is clean and simple, with a quiet ambiance. Overall a very positive experience and we'll gladly come back.

One of my favorite spots in town. If going solo, I sit at the bar. Sam and Joe are both great…read morebartenders. If bringing friends, try the dining room. I've tried the seasonal cocktails in 3 seasons and so far, always great. Re: food - my favorites are the Waygu burger at the bar, and the seared scallops over risotto. The asparagus appetizer is also good. Only food that I've not enjoyed is the creme brûlée. Felt like it came from GFS and was just carmelized on site. Two thumbs down on that one. Everything else has been great.

Everyone's food was delicious, drinks were good and service was great! Our server was super patient…read morewith our requests and they were so accommodating. Loved the bone in chicken, huge pork chop and filet. Will definitely be back when visiting again!

I rarely leave negative reviews, especially as someone who understands the restaurant/bar industry…read moreand owns a business myself--but this experience was unacceptable from start to finish. Our group (10+ people) drove an hour and a half to visit this establishment after dinner, expecting to enjoy drinks and spend time together. We arrived completely sober, in good spirits, and ready to support a new local spot. Unfortunately, the experience quickly went downhill. From the beginning, service felt disorganized. We weren't given menus and had to ask what was even available. We stayed patient and understanding, assuming it was just a busy night. When we finally placed orders, the majority of our group ordered non-alcoholic beverages, with only a few ordering alcohol, all IDs were checked without issue. Shortly after, when we went to use the pool tables, we were told someone in our group was "intoxicated and stumbling," which was simply not true. Not only was this confusing, but it was especially concerning that the accusation was directed at the only person of color in our group. That immediately made multiple people uncomfortable enough to leave. When we brought this to management, the response was dismissive: "I didn't see anything, but I have to back my staff." While I understand supporting employees, there was no effort to investigate, de-escalate, or even hear us out. From there, things only got worse. We waited over 30 minutes and were eventually brought out random food items (a pretzel and a burger), while none of our drinks, including majority waters and sodas, ever arrived. At that point, half our table had already left due to how uncomfortable the situation had become. When we questioned the lack of service, we were told they thought we "didn't want anything anymore," which made no sense, if that were the case, why was food still brought out at all? The explanation was inconsistent, and the manager became visibly flustered, eventually raising his voice and getting confrontational. To make matters worse, staff were visibly standing in the back staring, pointing, and talking about our group, which only added to the discomfort and embarrassment of the situation. As a business owner, I fully understand that customers are not always right, and I respect that establishments must make judgment calls regarding alcohol service. However, this was not about being "cut off" this was about poor communication, lack of basic service, and unprofessional behavior from both staff and management. This experience completely ruined what was supposed to be a special night with family and friends. We went out of our way to support this business, and instead left feeling disrespected, confused, and unwelcome. I hope ownership takes a serious look at how situations like this are handled in the future because this was not just a simple "miscommunication." It was a breakdown in service, accountability, and professionalism in all. I also want to address the "racism" being thrown about, undoubtedly there is racism of all kinds in the world we live in and for you as an owner to say due to your own race you cannot be racist towards another minority is a flawed and dismissive stance. Anyone, regardless of their own background, is capable of bias, and using that as a defense avoids accountability. It behooves you as a business, owner & management, to listen to customer feedback and do better going forward. We are not the first to report such an unenjoyable experience here and as a new business, especially one where you know how to run a proper business as you have others that have had successes, instead of focusing on chat GPT to respond to these real life situations, focus on better training, better staffing, and honestly look at the world around you and realize there are too many resources for something like this to not get attention. Do better, be better, and quite frankly to anyone looking for a spot to try, the atmosphere was not great, the service was not great, the management is aloof...just go grab a burger quite literally ANYWHERE else.

Mind you this place was formerly "The Still" but it shuttered its doors after two major accidents &…read morepeople got attorneys & until February it stood empty until this year when this came in. The place still has the size & does local bands, music is pretty much modern & the food seems to match. My case I selected a dozen wings & they did half Honey BBQ & half dry Cajun rub (yes they are real wings and crispy ones as well & my burger was the Cowboy Burger (they accidentally forgot to not put cheddar and pickle but second one they got right) well done and fries as my side & not bad for $45.00 for myself. My little one for the suggestion box for them is if someone isn't sure about the wings & wanted mix of both styles do thus in the eight or twelve wings offering.