I always get to the Boat House when I'm back home in Massachusetts for a visit! This trip I've been twice and each time the service was good, food tasty, although my sister said the crab cake poppers were lacking crab, and river view delightful. This place has changed a lot since I lived here back early 1970's. It's not the hole on the wall it once was! Definitely recommend you stop by and enjoy this waterfront bar & restaurant! SherryBFoodie read more

Have stepped foot here a few times as a western mass native. Each time i go I'm always delighted to see a new specials menu. A classic Caesar salad never fails, and the fish tacos were quite good as well. Next time, I'm for sure getting the skillet Mac because the bite that was offered to me was just delectable. I love the location and views here and the service is very fast and efficient. If you're looking for a place to get a nice drink with some nice people with a nice view this is your spot. read more

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A spacious restaurant with beautiful river views and top notch food. I was there with family but the waitress Jen was friendly, able to answer all our questions, and the delivery of the order was fast. I had a cup of clam chowder and the short rib shepard's pie. I'm rarely satisfied with clam chowder, needing to add a pat of butter, some salt, or the ratios are off. No such worries here, and I had a pleasant cup of creamy chowder with a hearty mix of clams and bite size potatoes. The main course was so savory. Mashed potato topped with a flavorful beef gravy, covering a juicy layer of tender short rib. Underneath, peas, corn, and carrots that had been cooked by the skillet the whole thing is served in. I'd gladly come back and try more of this place's offerings. read more

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We had a great meal there on our way to Maine and would certainly return. Beautiful scenery and restaurant with a lot to see and do. Food was very good as well. Solid 4 out of 5 stars. read more

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We really liked the decor of the restaurant. It's a big place with a large bar area and plenty of tables. The food was good. Very fresh. My friend had fried whole belly clams and said they were delicious. I had a chicken Ceasar wrap and the chicken was tender and "real"! We will definitely be back. read more

The Boathouse - While Belly Clams - yum - New American Near Me - South Hadley, Massachusetts

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Nice atmosphere and location. Always good service. Rotating food and drink specials. Would like to see the permanent menu adapt some though. The patio is hoppin in the Summer. Nice to see they do holiday Brunch specials too. . read more

The Boathouse - Indoor dining space is quite large. Nice bar. - New American Near Me - South Hadley, Massachusetts

This review is based on service, not food. Drove 30 minutes for a meal at the Boathouse specifically because they are dog friendly. Upon arrival, the hostess at the main desk informed me, very matter of factly, that the outdoor area was closed due to a staffing issue. I expressed that I drove there specifically because I had my dog with me, and she was very dismissive. No attempt was made to accommodate whatsoever. There was a table immediately outside the door where servers could have easily serviced me, which would have allowed me to dine with my dog as planned. Her tone, demeanor, and inability to show any care or empathy was disappointing. I will never return. Instead went to The Deck in Northampton which is also dog friendly, and showed it in every way! read more

We found this place on our way home to NH and chose it for the location overlooking the river. Being a Friday night at 6:30 we were fearing a long wait for a table but were pleasantly surprised that the place is huge and well staffed. We didn't have to wait for a table and our wait for the food, which was excellent, was very quick! Highly recommend and wish we lived closer! read more

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Lovely. Great staff JEN!! Lovely brunch UNLIMITED MAMOSA pineapple cranberry are both great!!! read more

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Came as a party of 10 had a fantastic time. The live music was great. Holy cow that pretzel is like none other on earth. It is now my new favorite pretzel. It's a little expensive but worth the price of admission. Also had the slam and salmon sandwich which blew my brains out highly recommend other people ordered stuff too, but it wasn't part of my experience so I can't comment on it. They gave us free ice cream sandwiches for all the kids, which was awesome. Love this place. We'll be back again. read more

Great dining experience. Staff was very accommodating. First time I had fried whole belly clams this year and they were pretty good. The view of the Connecticut River is an added treat. read more

We had a horrible experience on 5-20-26. Upon arriving the host, which ended up being the General Manager, was involved in a lengthy conversation with two patron about shoes. They took turns walking behind the hostess stand to look at each other's shoes. After a few minutes I went to the side of the conversation and asked if we can get a table for two. The GM replied "we are cleaning tables" and went back to her conversation. Mind you there were numerous open tables in plain view. So we patiently waited and after a couple more minutes we were seated. After a few minutes a server came over and asked if we wanted to start with a beverage other than the water she brought over. We asked for a tap list, she looked puzzled and then realized there wasn't a list at our table. She got us a list and then went to other tables. I think she was overloaded with tables. She came back and took our drink order and we ordered the fried Brussels sprouts appetizer. The drinks came after a little bit of a wait. We ordered entrees. Fish and chips and fried clams. I requested broccoli instead of fries. Several minutes passed then our entrees came out. Neither had Cole slaw and mine had no broccoli or extra tartar sauce. I asked the food runner about the appetizer, he said "the kitchen is a mess right now" and walked away. The server came by, I asked about the appetizer, she was surprised it didn't come out, she asked if we still wanted it. We replied no thanks, just take it off the bill. We asked about the Cole slaw, she said they were out. I asked about the extra tartar sauce, she said she would get it. I asked again for my broccoli. The food runner came back with my side of broccoli, it was the most rotten broccoli I have ever seen. I could not believe the kitchen let that go to a table. At this point I took the broccoli and went the server area where I showed it to our server. The GM happened to walk up and ask what was going on. I showed her the broccoli and asked if she would eat that. She said no! I asked how it made it out of her kitchen. She said she didn't know. She asked me to go into a side room to talk. I explained the experience we had thus far including her being short with us at the hostess stand. The GM asked what she could do. I said how can you expect me to pay for a horrible dining experience. She didn't say anything, just stood there. Not even an apology. I went back to my table and waited a few more minutes. The server came over and placed a $100 gift card on the table and apologized for everything that went wrong. The lousy meals and two beers were comped. I gave her a tip and she asked if I was sure that I wanted her top have it. I explained that she shouldn't suffer financially for poor management and a bad kitchen staff. This was one of the worst set of circumstances I ever experienced in a restaurant. I have been here a few time in past years and it had been great. Management must have changed. IF I go back, it will be for a couple cocktails by the river and not for the low quality, warmed up, frozen food service, rotten food. I recommend not visiting the Boat House until they can get things straightened out. read more

The Boathouse - This is the rotten broccoli that they served last night. - New American Near Me - South Hadley, Massachusetts

I was so disappointed I don't think I've ever had fried clams that tasted as bad as the ones that I ate at The Boathouse The dinner last night was awful although the service was very good. read more

I recently had the priviledge of setting up floral centerpieces in the tent. There were 18 centerpieces to be made on site that required water. There were 4 young men setting up the wedding..... I wish I knew their names so I could thank them properly. They were a great help in filling up water jugs for me. They were polite, courteous and very willing to help in any way possible. You truly have 4 star employees. read more

Our waitress was wonderful, our food was good BUT it was so loud inside that it was hard for us to enjoy our date night, we could hardly hear each other. It was hot out the night we went and if we had known about the noise we would've suffered in the heat and sat out there instead. I want to give more stars but the NOISE really killed the night! They definitely need to do something to absorb the noise, it's so bad! read more

Great place to have a family gathering. Great service. Attentive, outgoing, down to earth waitress. read more

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Good Service. Great Food. Awesome Lobster Roll with French Fries. Quaint and cute place on the River. read more

The Boathouse - Lobster Roll - New American Near Me - South Hadley, Massachusetts

We love The Boathouse! The food is always good. The service is Amazing. We sit at the bar and Tori is the best! She takes such great care of us. Atmosphere is perfect. read more

Food was good but bottomless is a lie. They give you a mimosa every 30 minutes. 2 hours bottomless and we only got 4 drinks???

Very "cookie cutter" pub food. Food was fine but nothing very special except the Guinness

Very cute and quaint place but the food was less than average and the service was lousy. Got a Caesar wrap from here and it tasted like something I could have made at home, not gone out to eat and pay 17 dollars for. There's nothing special about the menu everything is really basic, they should really up it and fix their slow service. Cute place though. read more

Had my doubts about this restaurant since it only received 3.5 stars and some not so good reviews. BUT, so glad we went! It was a very busy Saturday night and the wait was long, so we sat at the bar. Bartender (can't remember his name but he was recently married) was wonderful. Friendly and helpful. Our meals were great. My husband had the steak special and I had the Shrimp cavatelli with ricotta and lobster sauce. Both meals were thoroughly enjoyed. Will definitely return. Don't pay attention to bad reviews check a restaurant out yourself. read more

Service was fantastic and the ambiance is amazing. The inside of the restaurant was ungodly cold so we were all uncomfortable while eating. We ordered the crab cakes, average for me. We got the calamari, which was a bit chewy and the Buffalo chicken dip was the best thing I ate! I ordered the scallops over risotto. Scallops were cooked very well but the risotto was over cooked and sticky. The flavor was decent but lacked salt. Bathrooms were clean, parking was easy. Not sure I'd run back to visit. read more

Visited on Sunday evening, restaurant was not busy, waited about 3-4 mins to be greeted (host was not present). Waiter was nice and friendly. Looks like a nice place to have dinner with a view or stop in at the bar for drinks, apps and the game. Started with the Calamari and Coconut shrimp as appetizers and neither were appetizing. They were overcooked, might've been sitting out for a while and the quality wasn't that great. (May be a one off, will try again next time to confirm) Tried the Maple Glazed Salmon and Mahi Mahi Dinner special and both were excellent. Those meals made up for the miss with the apps. Overall the main dishes were above average and everything else was average. read more

Unfortunately, I think I came to this restaurant at a very bad time for the establishment. The service wasn't the best. One of my friends that was with me said they had a seafood allergy and the waiter responded with "are you sure about that?" Didn't really know what to think of the comment but whatever. I had my water refilled once in the entirety of my visit. Our reservation was at 2. We did not get served appetizers until 3:30 and the main course until 3:50. Additionally, they ran out of coconut shrimp, coleslaw, and tortilla chips (so when our buffalo chicken dip came out it only had carrots and celery). When my food specifically finally came out, my "steamed" broccoli was cold and felt like it had been steamed for a minute, so that it wasn't frozen. The pricing was overwhelmingly not correlated with the quality of food. It was decent, at best and the pricing was ridiculous. The only nice thing about the visit was the location and view. It was peaceful and on the water and I was with family that made the 2 and a half hour excursion bearable. read more

Atmosphere is great but food is so so. I had a southwest style corn salad and much of the romaine lettuce was brown/unappetizing. Our service was great and drinks were good. Enjoyed the lava cake read more

Looked for a dog friendly restaurant in the Western MA area and this fit the bill perfectly from the BringFido app. Loved strolling around the docks while we waited for our table to get ready. All of the staff here were so friendly and accommodating for us to find a spot farther away from the woodchips where our puppy with a vacuum mouth tries to eat everything in her sight. They gave her a bowl of water and plenty of compliments about how cute she was. We ordered the Coconut Shrimp appetizer and Lobster Bisque both super tasty. Then for the main course I ate the Cod Florentine, which was very filling and satisfying as well. We had a lovely time dining outside with the view of the boats. All of the employees adhered to the pandemic precautions wearing masks and sanitizing the tables in between patrons. The facility looks nice and new for when we had to go inside to use the bathroom to wash our hands. This is worth stopping by for a bite to eat. read more

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The food was awful. My son-in-law had swordfish that was dry as cardboard, my daughter had $33 scallops that were covered in this corn relish concoction they seem to favor, my granddaughter had Mac & cheese with a side of steak $29... no flavor to the Mac and cheese. It was my grandson's 18th birthday, he got short ribs and enjoyed them. My other grandson got a cheeseburger off the kids menu. I chose to get nothing. In my opinion the menu is strange. We're definitely not going back. Also, service was poor. The busboys delivered the food and just plopped hot plates hither and yon. Bad experience. read more

We found this lovely restaurant after visiting the Clark Institute and wineries in Western Massachusetts. It was amazing. The staff was excellent. The food was outstanding. The restaurant is on the Connecticut River, so the view is amazing! We loved it here! read more

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This is the second time I've been here and both times have been excellent. Ordered the burger on a gluten free bun and it was delicious. Another person ordered the fish and chips and the appetizer pretzel which is huge. The service is great, everything came quick and it was busy as always! read more

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Food not as pictured Service ‍ this is the kind of restaurant where you pile your plates and drinks for them to take and they leave them there until you say something read more

Rainy Sunday lunch. Party of 5. Busy, lively atmosphere. No wait for a comfortable table. Service was s-l-o-w at best. Waitress had to be requested three times, which was awkward. We sat for 20 minutes before I asked for a server to take drink orders. Food was ok to good. Seafood- mussels were cooked nicely and flavorful. Salmon sandwich tasted good, but was weirdly sized for the huge piece of bread. So, many bites were just bread. Cream cheese crab cake poppers seemed like they came out of a box. Meh... server remained evasive for the rest of the meal. We won't go back. Too many competitors in the area. read more

Today we visited the Boathouse. We have been a couple of times and have enjoyed it. The outdoor seating is comfortable and clean. The view of the river is also a nice bonus. Our server, Alyssa, was very good. She quickly greeted us, took our drink orders, and returned quickly. She was very polite and professional, very friendly. We were only looking for a quick lunch so we ordered from the sandwich selections. I had the crab cake sandwich, my wife had the turkey wrap, and my son ordered the Slamming Salmon sandwich. They all came with fries (I ordered the sweet potato fries). I will talk about the fries last. The Slamming Salmon came on toasted sliced sourdough. The salmon was blackened and topped with lettuce, guacamole, pickled onions, and cilantro lime aioli. It was a big sandwich! He said it was good. When asked how good, he was non-committal. He "liked" it but didn't feel it was a home run. Just his personal opinion. The turkey wrap was a decent size. It had turkey, lettuce, tomato, cheese, and honey mustard. Pretty standard. When asked if it was good, she said yeah. It was what you would expect in a turkey sandwich. The crab cake sandwich looked promising. It came on a toasted brioche bun with lettuce, tomato, pickled onions, and an Old Bay aioli. I skipped the onions. The crab cake itself was formed into a nice patty that overhung the bun. As for taste, it was good. But it didn't seem to have a lot of crab. There seemed to be more filler than crab. As I said, it was tasty, just not quite what I was expecting. The Old Bay aioli was pretty good though and added a nice lemony kick to cut the the richness. Now the fries were a mixed bag. They were hot. They were crunchy. But they were not well seasoned. It didn't appear that there was much (or any) salt on them. The sweet potato fries fit the same boat. They had a good crisp, were tender in the middle, but did not have seasoning. All in all, it was a decent meal. Everything was well prepared but just lacked a little pizzaz. When we were talking about "How good is your sandwich", we also asked if it was something you would remember and return for. And that's the rub for me. It is very apparent that the kitchen staff is skilled. Everything looked good and was well thought out and prepared. Everything tasted ok. It just lacked a little extra love, a little extra seasoning, a little extra "something-something." We will be back again because this place does have potential and the staff really seem to care about what they do. read more

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Brooke is absolutely amazing! The food and the service is great, even on super busy weekends she always gives the best service!!!! Thank you always read more

Found this place on Google. Best find in Western MA. The food, service and view were perfect.

Absolutely awful Mother's Day brunch. $49/adult. Food was cold. Service area was disgustingly maintained. Nothing was tasty for the money. Avoid this place. You could not order from the main menu. read more

We like the place and are visiting often. View is beautiful and the dishes are simple and taste great. The entire family enjoyed the food and the service was good as well. Couple suggestions: 1- Cocktails are not great...very sweet and can do better... 2- If you charging 20% gratuity on a party please mention it on the menu , or at least don't charge it post tax. I should not pay gratuity on sales tax , and should be notify that I'm being charged at all... read more

Basic food and drinks but a great ambiance with the river view. It's fun to grab a beer and sit outside on a summer day. Appears to have exclusively young/school-aged waiters but they do a good job. They have music on weekends but I haven't checked this out yet - looking forward to that. read more

The setting is gorgeous--perfect view of the Connecticut River. Service was good. Crab cake bites were good. Burger was way overcooked (I ordered medium, it was more like well done). read more

We caught this place on a Monday for lunch. They were not busy so easy to get a great table overlooking the river. They are taking reservations currently but those tables with a view are first come first serve. The server was great, friendly, mostly prompt. The food was awesome! We had the Tuna Melt and the Reuben - they are large so you might need a to-go box. The wine selection was limited but there's a decent beer list and they have cocktails as well. read more

The Boathouse - New American Near Me - South Hadley, Massachusetts