This is such an adorable old diner. We got pie here and it was inedible. The crust was mushy and there was no flavor. Service was also awful. We went to the counter and no one greeted us or spoke to us. My mom had to ask if we could be served and the woman yelled over to another to ask her to come help us. I don't think they are making things fresh in house and are just heating up food that comes prepared and frozen. read more

Miss Florence Diner - New American Near Me - Florence, Massachusetts

Step back in time! What a treasure this place is - this original vintage diner is sure to put a smile on your face. The menu is great and has some original things like the Miss Florence Talking Dixie breakfast ( highly recommend). They offer gluten free waffles which is a real treat for those who are gluten free! Great service - from greetings as you walk in to making sure you have everything you need. Pleasant and clean spot to enjoy a good meal whether you are traveling solo or either friends. Enjoy! read more

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Miss Florence Diner has been a part of my life since childhood when my parents first brought me their with our family. The food over the years has stayed delicious and the goodies and desserts have stayed decadent. Breakfast favorites: French toast and crispy bacon, and buttermilk pancakes. Lunch favorites are Burgers and fries and milkshakes. Sandwiches and specials are also great! For dessert apple pie or chocolate cake are delightful. Always a favorite read more

One of my daughters and I stopped in at the Miss Florence diner for breakfast. The menu is pretty expansive and they have the cool little jukeboxes at every table. We didn't have any quarters so we didn't try it, but it's pretty darn cool. I opted for corn beef hash, 2 eggs (scrambled), home fries, and rye toast with a small orange juice. It was solid!! I liked that they had an assortment of jellies on the table. Great spot that I'd encourage people to try if they're in the area. I believe they are open limited hours for dinner too. read more

Never disappointed! Have been going for 60 years and I've always got something good to eat! They've got a large menu that changes regularly! It's definitely worth the trip! read more

It took over an hour to get our food. We were seated and maybe 15+ mins went by before someone even came over to hand us menus or take drinks order. Worst part is the food. I really wanted to like it because I love the oldies vibes but it just doesn't cancel out the rest of the disappointment. read more

Interior needs to be updated. Sat on worn out seat. Service was slow. I had loaded homies half were over cooked some even tasted old. My husband's corn beef hash was so so. Won't be going back. Expensive for so so food read more

Heading to Yankee Candle on the earlier side gives us an excuse to go to breakfast. This place was a home run! Charming, historic with the best waitress we've had in a long time (and she only works Sundays!). The Cowboy omelet for hubs, the Big Benedict for me-- home fries were delish, portions huge! My hollandaise sauce was broken but other than that, loved it all! Great for people watching and a hearty meal (breakfast and a show lol). I don't doubt that we'll be back many times! read more

Miss Florence Diner - Cowboy omelet - New American Near Me - Florence, Massachusetts

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Another win in western MA. 10 score for the queer-o-meter! We got basic breakfasts and it was great. Service was friendly and accommodating. Per usual I was a PITA and the waitress was awesome. The food was fresh, cooked to order and accurate. The table side jukebox was SO COOL. We plopped in some quarters and listened to ABBA as well as a few other fab groups. Go here and enjoy yourself. Cheers! read more

Miss Florence Diner - New American Near Me - Florence, Massachusetts

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Amazing breakfast with server Lea leaving us with no complaints. I've had breakfasts here and there, local and afar from the Cape n Ilands to Canada and the mid West, The Florence Diner is #1 on my list; coffee, omlet, toast and hot sause (it's hot), retro atmosphere,,,we'll be back, for sure read more

We meet family at the Miss Florence Diner 2-3 times a month for breakfast. The service and servers are great. They get to know you. The breakfast choices are numerouts. The blueberry pancakes are delicious and " super sized!" The Irish Breakfast plate is also awesome. The Veggie Lovers plate ( minus the eggs...I have an allergy) is filling. Never have to ask for a refill of coffee. The servers automatically come around. This diner has a wonderful " home atmosphere ." Do we love coming here? We sure do. Have heard the dinners are also great. Will set a date to go for dinner and try it out. You should,too. You won't be disappointed! Very reasonably priced. read more

Miss Florence Diner - Super blueberry pancakes! Wider than the knife! DELICIOUS! - New American Near Me - Florence, Massachusetts

Stopped in on a Saturday late morning for brunch. Place was jam packed. The original dining car, circa 1942, has about 15 stools and 7 booths. There are an additional 4 booths in an addition. All booths and 13 stools had fannies. My server, Leah, was very capable. In fact, the two servers are tasked with a lot... busing and cleaning tables, taking orders, refilling beverages, cashing out, answering the phone, etc. etc. etc.. I ordered the corned beef hash w two eggs over, home fries, and sourdough toast. Considering the mob scene, I was pleasantly surprised when my order came literally in minutes. The CBH is home-made, but has the consistency of canned.....no chunks. But it was very excellent. Leah did a great job, checking on me several times. BTW, in answer to my question on whether the CBH was home-made, she mentioned that they go thru about 600 to 700 POUNDS of corn beef in a typical week. Handicap ramp on the side. Bathrooms are clean, grub is good, prices reasonable. Worth a visit. read more

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The eggs here is the WORST i have ever had. They are flat, greasy and tasteless. The most basic thing at a diner, they can't get right. Other food is ok, but most likely off of a Sysco truck. Sure it's cozy and old school, but if they can't even make eggs, forget it. If they got a much better chef, and fresh ingredients, then I will return. my guess...doubt it. read more

I've eaten breakfast here dozens of times and always enjoyed the excellent cooking. Recently they've opened for dinner with Prime Rib the Monday special-- although tonight they didn't have it-- guess I should've called-- so ordered the baked haddock with bread crumbs and lemon sauce-- except there were no crumbs and the fish was a mess of butter and water with no taste of lemon-- couldn't even get a side to give it some flavor because they were out of lemon. Side vegetable undercooked barely edible, mashed potato and salad were ok. Total w/tip $30.50. Think I should start eating in. read more

Gosh where do I start? I'm not sure why they have two entrances when it appears they only acknowledge you if you come in the main door. Which is not helpful for handicap individuals, who will have to use the backdoor. We came in through the backdoor simply because we had to park in the back. This would not have been a problem had the staff acknowledged us, which they did not. We stood awkwardly there before trying to just sit down in a booth due to the staff not acknowledging us. I would like to clarify the staff saw us standing there but did not greet us or anything. However a staff finally acknowledged us when we attempted to just sit down, just to say that they had no idea we were there and the line started at the main entrance. I hope they improve that system especially because the main entrance again is not handicap accessible. The main entrance where they requested us to wait is like an oven with the sun and the space heater. You will feel like a pack of sardines smushed in there when there gets to be more than 4 people stuck in there. We watched a giant group of 6 leave due to this / the wait. Onto the food.. it was okay but not worth the wait. The omelette was very watery. The bacon had an excessive amount of fat on it, and was not very edible. We ended up leaving the whole plate of bacon alone. We attempted to order fresh fruit, only to be told that they have no fresh fruit or any fruit in the diner. That just led us to be confused on what they must be adding in the "fruit" pancakes.. Our waitress was nice but she did not check on us. In fact we had to go up and get the coffee + water that she had neglected to bring over after more than 30 minutes. Overall the diner is not what it used to be. Hopefully someday it'll get back to being an overall good place to eat. read more

Fabulous breakfast earlier today. Chicken, Broccoli, and Cheddar omelette. Robust coffee (and it keeps coming.) Ample space at the counter. Very friendly and timely service. Great vibe, too. Free parking on the side + air conditioner. Will be back! read more

Food is always 10/10. Service is quick and friendly. The space carries a lot of history and has a very homey feel to it. My favorite place for breakfast or brunch. Totally recommend for anyone who can appreciate the beauty of a classic diner. read more

Breakfast......very nice overall. Great ambiance. Lowlights: The pancakes are nothing special. They were kind of rubbery and soaked up the syrup like a sponge. The coffee is standard diner coffee......just average. The maple syrup was real...... read more

Miss Florence Diner - Pancake breakfast with potatoes, fried eggs and bacon - New American Near Me - Florence, Massachusetts

I had a birthday breakfast here. I was craving waffles, so we came to check out this spot. Delish! And fun. The vibe is all over the place. There's wood paneling on the walls, regular windows, hazy/shower block bathroom windows, varying signage all over, a bar, booths, and just general chaos. There are some plastic barriers in between booths on half of them and then not on the others. They even have a little two-seater booth (which we took advantage of). The employees were really friendly, and it's clear that this place has a following of people who really love it. The atmosphere was chill and casual. But the food? So so good. I had waffles topped with strawberries, blueberries, and whipped cream. They were just perfect. A solid birthday breakfast choice. Highly recommend, especially for a casual weekend brunch. read more

Miss Florence Diner - Waffle with strawberries and blueberries. - New American Near Me - Florence, Massachusetts

Friendly service and good food, ample parking, large variety of food and drinks. Good size portions. Ambiance of an old time dinner, relaxing. read more

This place is incredible! Everyone there works so hard and are so friendly at the same time! I got Eggs Benedict. The hollandaise sauce was to die for! My friends got the the French dip Sandwich, sweet potato fries, and a number of their breakfast and lunch items. Everything was outstanding and everyone working there was amazing! Highly recommend! read more

Have some definite complaints. My biggest one is about the hot sauce. What a complaint about the hot sauce???there is a bottle of Miss Florence hot sauce at every booth and in front of every seat at the counter. Cute label with a flame on it. I like hot sauce and put it on my fries. My waitress saw me doing this. I took one bite and spit it out. I read the label and one of the main ingredients is Scorpion pepper. This is not your normal Frank's or Tabasco. Seriously!!! It's listed online as the second hottest pepper in the world second only to the Carolina Reaper. What are they thinking??? Sure have it available behind the counter for people to ask for it if they want an extremely hot pepper sauce. I imagine other people have been shocked as I was, especially if they have no real tolerance for heat and I do. The waitstaff not very friendly. Had to ask several times just for an extra napkin or a glass of water. The Reuben I got, which the menu said was one of their specialties, was soaking in grease. read more

Had not been here for about a year. Brought my elderly mom to give her a nice brunch. 47 minutes later our food arrived. I ordered the Thanksgiving Day Sandwich which had fresh roasted turkey and it was good. My mom ordered the Veggie Florintine Benedict. When it arrived, the holindaise sauce was split. It was replaced and arrived 15 minutes later with poached eggs that were not cooked. If you're going to have a daily special...know how to cook. We had asked our server at the time of our order to place a to go order when our food arrived. She forgot and when reminded we were told very bluntly that we would not be able to get our to go order for at least 45 minutes......nice We were comped the meal but will not return anytime soon. Too bad, it used to be great. read more

Miss Florence Diner - Raw eggs from the daily veggie Florintine - New American Near Me - Florence, Massachusetts

Miss Florence Diner is great! I got a pancake with blueberries. They offer a lot of food, with many of them being sort of bundles with eggs toast and home fries. The sizes here are insane. For the price you're paying you get a lot. My one blueberry pancake was the size of the plate! The parking is great, with lots of space in the back! The service here is really great, with the staff being very nice. It has a very great feel inside, (pretty sure it used to be a train car.) I really recommend this place! read more

Best little diner around! Great giant pancakes. I get the banana. I also like a sandwich. Always good. read more

Miss Florence Diner - Cutest Diner - Miss Florence - New American Near Me - Florence, Massachusetts

Best diner in the local area! We had a pleasant experience, good food, great service, and delicious food! The Southern Dixie combo was surprisingly good with the corn bread. Definitely looking forward to coming back. read more

Miss Florence Diner - Southern Dixie combo $13 - New American Near Me - Florence, Massachusetts

Old school diner feel, had to wait 7 mins for a booth but Soo worth it. Food was delicious. Normal prices as expected read more

Miss Florence Diner - Inside view from one end as you walk out the back entrance - New American Near Me - Florence, Massachusetts

One of our favorite places to go for a quick bite. Always reliably good food and service. We usually sit at the counter and it just feels like a great neighborhood joint. Thanks, yes, I'll have another cup of coffee.... read more

May just be one of the worst meals I've ever had. Waited 35 minutes for an open face turkey sandwich. I was served a singular piece of overcooked turkey on dry bread. The side of mashed potatoes was so bland that it was inedible. No seasonings, no butter. Could have come out of a box. Simply pathetic. Will never go back here. read more

Great service and the food was fresh and prepared well... very short wait time and very back in time feel

Best Ruben of my life (and I've had a lot of Rubens). Waitress was an absolute saint. Incredible experience. 10/10 such a gem of a spot.

The food is very good here, but the service was exceptional! Such a great local feeling here. You can tell the staff are experienced and care. The staff sets this place apart from others! read more

Looked forward to a rare breakfast out. Friendly's in Florence no longer serves breakfast so went to Miss Florence Diner. No booth seats open, so sat at counter to rest our old bones. Waitress said a booth should open in five to ten minutes. 15 minutes later a booth opened up. BUT we were not allowed to move there because there is an unwritten rule that once a customer sits at the counter they cannot move to a booth. We were not made aware of this rule. Simple breakfast sandwiches took forever, home fries were old and dried out, no water offered. Loved the old Flo's; won't be going back to the new Flo's. read more

Miss Flo's is back! Stopped in for lunch. Thanksgiving Day sandwich is a treat. Bread spread with stuffing, good supply of white meat turkey, side of cranberry sauce and turkey gravy for dipping. Delicious! Excellent service. read more

A National Treasure! Service is fantastic and ambiance is as would be expected. It's Miss Flo's for God's sake !

Good bloody heavens. Going through Florence businesses (there's a current flap going on with a proposed cannabis dispensary in the center), I got hit with a startling omission: I'd never reviewed Miss Flo's. How could I not have reviewed Miss Flo's? I started eating here when I moved from Springfield to Easthampton 25 years ago. I love diners, and I'd *heard* of the place: Miss Flo's was a legend among diner lovers then, as today. It gave me everything I wanted -- the ambience, good meals at a reasonable price, non-grotesque portion sizes, old time values. And then I moved away, and it took me 19 years to get back to Hampshire County. And then COVID hit. So my wife and I didn't get back to Miss Flo's until this year. And the ambience is still there. Good meals at a reasonable price (for Northampton these days, anyway). Non-grotesque portion sizes. And the juke boxes are still there ... a song for a quarter! Blessings upon this legend of diners, and may it last for many more years. read more

We ordered baked haddock, which was in retrospect, probably not the best choice at a dinner. It was essentially uncooked. The sides were mashed potatoes that were lukewarm, gravy and mixed vegetables. The vegetables were out of a can. We sent the fish back to be cooked and it came back still not cooked. At that point, I told the waitress that the meal was unacceptable. She asked if we wanted something else and I said no. She said she would talk to the manager and came back with a bill for just our coffees. No apology for the quality of the meal. I would have at least expected them to comp the coffees, since they had basically wasted an hour of our time. Poor management. read more

It was just ok. The diner is really cute and retro and the outdoor seating was very roomy and nice, but the food wasn't particularly good. It was edible but very forgettable. Slightly understaffed also in my opinion- the patio could have used two servers instead of one. Overall a meh experience. read more

Stopped in for a small breakfast after driving in the county to pick up a used lawnmower. I ordered two scrambled eggs with cheese and wheat toast. While waiting I watched this giant pancake walk past me with a large portion of blueberries on top. Probably would have ordered that if I didn't have a bowl of cereal this morning. Ether way the place is clean and inviting, lovely display of old diner speakers, a true diner feel. Food came out reasonably quick. My grandfathers over easy eggs were "cooked to perfection!" My scrambled eggs were equally as good. The wheat toast was fresh and tasted home made, a delightful bite! Only negative aspect was the server looked like she needed a break. Stayed up too late or not hydrated in my opinion. She needed a kick of energy but still did a good job. read more

I grew up going here, when a man named Brownie used to cook right in front of you and the legendary waitress named Ina would make you feel at home. I stopped going for a long time but recently started getting breakfast again...and it's gotten better in recent years. The homefries are probably my favorite you can get at a diner around here, the staff is personable and friendly, and the experience is always positive. I'm glad I found the Florence Diner again. read more