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Big, beautifully decorated Christmas tree centers the room. Fairies walking around granting wishes, sprinkling magical dust and handing out shiny stones. Servers approaching tables with holiday cheer. Sounds like the magic of Christmas is here. Food so fresh and good that every bite comforts your soul. The tree will be up until the second week of January and by then, reservations will be a little easier to get. Enjoy and Merry Christmas.
Our annual holiday tradition isn't complete without a meal at The Walnut Room! This year the decorations were a nod to the great Marshall Field's! The tree and designs revolved around the Marshall Field's logo (IYKYK), a homage to a Chicago icon. We ordered the lobster bisque which is full of small lobster pieces and light touch of sherry, very tasty. The shrimp cocktail had nice, plump shrimps and well chilled. We had the famous chicken pot pie which came with a small side salad. The dressing on the salad complimented the pot pie well and was delicious. We also ordered the short rib with mashed potatoes. The short rib was very tender and juicy, the gravy and mashed potatoes made it all a decadent dish. Lastly we also had the Walnut Room Burger and added bacon. This was just mediocre. We didn't get to order the preparation of the burger so it came well done. It wasn't dry, but definitely not something we'd order again. Our server was so friendly and knowledgeable. She took great care of us making sure our glasses were always full and checked in often to see if we needed anything else. It was very busy, but she still stopped by the table frequently. Since we dined during the holiday season at lunchtime, only the holiday menu was available. I recommend The Walnut Room during the holiday season as a special experience.
I was born and raised in Chicago and never been to The Walnut Room. I added to my holiday list this year and made reservations early. You would need to book in advance when the holiday season is approaching. The reservations fills up quickly and sometimes hard to get a good time slot. I was lucky to get an afternoon time alot on a Saturday. Since I was dining alone, I was able to get a table close to the main attraction. A table close to the giant size Christmas Tree. Of course it was crowded with people from everywhere. A holiday experience to enjoy with your family or a self date. It didn't take long for my server to come to my table with a friendly greeting. I was poured a cold glass of water and handed a menu. Loved the festive decor. The service was quick and everyone was friendly. I admire how this years tradition theme was a tribute to Marshall Field's. The Tree colors were green and blue. The menu really didn't have a wide variety of food chooses. I heard good things about the pot pie and short rib dinner. I followed my taste buds and ordered the short rib dinner. I was surprised it was very delicious. The meat was cooked perfectly and seasoned well. The only thing was my carrots were hard. Definitely a place to come dine, take pics by the tree and create memorable moment with love one's. ²
I've always wanted to experience this Christmas experience. I finally did it. Granted, I was able to obtain a table for a single person via OpenTable.com. The restaurant is located on the 7th floor and very easy to locate. After checking in with the host staff, I was seated within a few minutes. The dining room was beautifully decorated. Jose, server, had greeted me shortly after I was seated. Since I already previewed the menu, I knew what I was going to order..... the Turkey Dinner. Granted, the restaurant was busy, the meal was delivered within a few minutes. The meal tasted more like a banquet meal for a large event. Overall, the food was okay. However, the service was great. Great experience... great holiday experience.
Our group was in town for a family wedding and stopped by to look at the windows. We ran up to the Walnut Room to see the tree and were pleasantly surprised that they could accommodate the six adults + one baby next to the tree for lunch. As kids, we used to come here sometimes for Christmas and the magic really is in the tree and decorations. The food was decent but nothing to write home about and our server was distracted and seemingly bored when at our table. The bussers and other waitstaff were very friendly and efficient though! As a note on the drinks menu, it says that if you order a drink you can add a holiday mug for an extra $5. One person in our party had one from years ago and wanted another to add to her collection so she ordered a mediocre cocktail for the mug. As we left, we saw the mugs were for sale in Macy's for $5 as well so there was no need to purchase a cocktail in order to get the mug.
Honestly, coming here is a tradition that should be abolished, but every year like the glutton I am for punishment, I go to every end of the earth to ensure my family gets to spend hours of stress and anxiety in an effort to go there for terrible service, very mediocre food and the overrated cocktails that cost $25 so I can add another unneeded glass to the collection. But would it be Christmas without this tradition?! So here's my recommendation, if you haven't started this tradition already, do not start now. Don't fall for the hype. The food is nothing special. Overpriced. The waits are outrageous. The service is actually horrendous, but the tree is the real reason we continue to come. It is a beautiful ambiance and that's really it's only redeeming quality. So there's the cold hard truth. No one who goes here actually thinks it's wonderful, but we all continue to grin and bear it no matter how ludicrous the whole thing is for the sake of holiday feels. Merry Christmas!
Had a great start to our holiday Chicago trip at the Walnut Room. I actually ended up snagging this reservation the day before after trying for like a week to get in with Resy alerts! I got the Walnut Room Salad and my boyfriend got the chicken pot pie and both were delicious. We also got a couple of the holiday cocktails! Everything was good, but I'm not sure it lived up to all of the hype that we heard about. Our slice of pie was also laughably small for the price. Annoying thing was the photographers, they came around like right before we left and took our photo for our complimentary post card and ours said she would be back once the photo printed. We finished our meal and waited like an additional 20 minutes for her to come back and she never did. We ended up finding her as we were leaving and she said she couldn't find us?? we literally didn't move. And then she tried to get us to purchase additional prints which were not even good photos. lol. Other than that we enjoyed our time!
Went to the Walnut Room for tea. I attended more expensive locations and this topped them by far. Our server, Latonya, was amazing. If you go, be sure to ask for her. The tea sandwiches were really great. The scones were out of this world. The room is big and very nice. Our table of 4 had enough room for us to sit comfortably.
I made a reservation to Walnut Room over 2 months in advance (they were literally gone a minute after the reservations opened). We arrived 15 minutes early as suggested and I'm glad we did. There was a long line just to get checked in and took pretty much 15 minutes to get to the hostess stand. We were thankfully seated next to the Christmas tree to my daughter's delight. Immediately after sitting down we were greeted by the photographer who whisked us to the front of the Christmas tree to take a family photo. We received a fun commemorative photo postcard for free. After we sat back down we were visited by several different fairy princesses who sprinkled fairy dust and gave my daughter a matching fairy stone. They really took the time to talk to her and really made this experience special for her. I had the chicken pot pie while my daughter had the kid's chicken pot pie, fruit, apple juice, and sugar cookie. Hubby had the burger as recommended by our server. We shared a slice of the Frango mint chocolate ice cream pie for dessert. The pot pie was just as good as I expected and the side salad was refreshing. My daughter also said her pot pie was yummy and loved the pieces of star crust in hers. After she finished her sugar cookie she literally licked all sprinkles from the plate. She received a free mug at the end which I thought was also a nice gesture from the restaurant. There are small bathrooms in the back of the restaurant but it's big enough to accommodate the number of people inside. The women's bathroom had 3 stalls and 2 working sinks and there were so many women with kids coming in and out that I found it chaotic. Overall, I'm so glad I was able to snag a reservation and it was definitely a fun, festive experience for our family.
The tree and the history really is the experience. I'm not sure the story behind the fairies that visits each table. But it was a nice surprise. The food is decent but not outstanding. Definitely affordable and worth it for a first time visit. I imagine having holiday gatherings here are tradition for several. I do love the ambience with a sense of history with the architecture in this iconic space. I'm curious to know what replaces the centerpiece tree on the off season:)
The Walnut Room is a true Chicago holiday tradition and one that my family has enjoyed for more than thirty consecutive years. It is sentimental and special to us, even though the overall experience has changed over time. The food and service are not what they used to be many years ago, but once you understand that, the last several seasons have actually been very consistent. We always visit during Christmas and it is important to remember that the restaurant is incredibly busy and staffed with many seasonal employees. Service is not five star dining, but everyone works hard and does their best. If you come during the holidays, you should expect a little waiting and a very lively atmosphere. For us, that is part of the experience and the tradition. I always order the Asiago chicken or the meatloaf and they are both very good. My family loves the pot pie and the ravioli as well. Breakfast has never appealed to me since it is served buffet style, but lunch and dinner have always been enjoyable. If you are looking for a perfectly polished restaurant experience, this may not be the place during December. But if you value the nostalgia, the beautiful holiday setting, and the joy of tradition, The Walnut Room remains a wonderful and meaningful Chicago classic.
It was so fun to visit the Walnut room for the holiday season. The Christmas tree was decorated for the Marshall Fields theme. The princesses walked around taking pictures with kids, very reminiscent of my childhood. The food wasn't too bad either, I loved my mom's mushroom ravioli, it was very creamy but delicious. The salmon and asparagus risotto was also very good. The salmon was a tad more cooked than medium but the risotto was pretty okay and I'm glad I had gotten the cream sauce on the side because I didn't like it at all. Loved the poinsettia mimosas though (cranberry + sparkling wine).
You come to the Walnut Room for the Christmas ambiance--period. The decorations, the sparkling trees leading up to the restaurant, and the historic setting are undeniably charming. The room itself is beautiful during the holidays, but the food continues to be just... okay. I ordered the turkey dinner, and my turkey was so dry it was almost difficult to chew. The rest of my family enjoyed their meals (braised short rib, mushroom ravioli, caramelized salmon, and a kids' mac n' cheese), so it may have just been my dish. Side note: we were told the kids' meal was the only one that comes with a keepsake Walnut Room mug, which is a cute touch. Our server was fantastic, warm, funny, and definitely the highlight of the dining experience. If you're trying to book a reservation, prepare for a challenge. TIP: Set OpenTable notifications for multiple days and time slots. That's the only way we snagged a cancellation. We were seated at the table farthest from the Christmas tree. I know you can't request a tree-side table, but being placed by the window was rough. While the city view was lovely, everyone in our group was freezing and ready to leave early. My niece was excited to meet the holiday fairy, but she never came to the back section. When we asked, she said, "It's dark and cold back there so I miss them often," which honestly explained the whole situation, but still disappointed. They also offer a Santa Brunch, which I haven't tried, but I could see kids loving it. Final take: If you've never been, go at least once for the tradition, the décor, and the tree, it's a classic Chicago holiday experience. But if you're a local who has visited before, you're not missing much by skipping a year (or a few). It's great for out-of-town guests but not a must-do annually. One suggestion: It would be amazing if they had a photographer at the tree for family photos! Guests would absolutely tip for digital shots.
Reviews are mixed. Many highlight the festive holiday ambiance, nostalgic decor, and friendly, attentive service. Some menu items receive praise.
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Came in birthday of Muddy Waters for a blues tribute. It was my first time in such a renowned room. A room from a different era, when people shopped in person primarily, when people dressed up to go to the movies and fly on planes. I like the wood used in the room. It's beautiful wood like you'd find in and ole members only club. I got 2 drinks. Walnut old fashioned with Koval whiskey and a beer from off color. If I have one suggestion it would be they add more beer variety to the Walnut room. In walking to my table I see sign mentioning a wine bar. I'm not a oenophile. I like beer! Cocktails and sometimes cider. The musicians were great and it was fun evening! read more
11 months ago
A lot of people make this an annual tradition but this was my first time. It was a fun experience and the service was very good and the atmosphere was pretty good. The food was also pretty good. It was very crowded but a nice one time experience. read more
1 year ago
6 months ago
1 year ago
Very nostalgic place to have lunch. Great waiting staff and the food was delicious. definitely a good place to go during the holidays with family and friends. read more
2 years ago
This is a family favorite during Christmas time. They have a beautifully decorated, gigantic tree when you enter and and have a lot of featured holiday menu items. Our family often gets to be chicken pot pie and turkey dinners, they also have a wonderful dessert menu (however, the cheesecake is always sold out when we go, popular choice!). This time around I tried the chicken salad, pretty tasty it I may say so! Service is wonderful despite it being so busy. Love going here for the annual Christmas tradition. read more
1 year ago
Chicken pot pie is a must and I got a table with a beautiful view. My buddy had the breakfast platter and it was almost too much. almost! read more
2 years ago
3 years ago
This was my first time going. I've heard from many others that they went as a child and it's a tradition to go every year. I had expectations of going in it's a "instagram" place or overpriced with mediocre food due to its location, but after today's first experience, I think otherwise. Jesus was great. Knowledgeable about kids with allergies Had a card that indicated all the allergens but also had it memorized. He checked in on us right amount of time and was very accommodating. We ordered the pot pie- my dining mate loved it I had the burger- smash burger. It was perfect. My kids had salmon & roasted turkey. Due to their food allergies, sides needed to be swapped but kids still loved it. Fairy came by, gave my kids a special marble & fairy dust. Food was good. Price was good. Decor was on point. Fairies were perfect. It was a fun experience and now I see why people go year after year. I can't wait to go again. read more
8 months ago
8 months ago
This place is awesome! You should make a reservation. I had the Sunday veggie quiche brunch menu with walnut salad . It melted in your mouth . It's beautiful inside Cloth napkins white tablecloth Beautiful view Nice sites We will be back Thanks for the pleasant day read more
3 years ago
A restaurant located on the 7th floor of Macy's department store just sounds cool! I came here for the Christmas tree installation, and I'm glad I did. GLOWS: -The tree was simply beautiful. The up lighting made it even better - The signature chicken pot pie was really good! I would come back just for that! -the complimentary post card with personalized picture in front of the tree was a nice touch. I ended up purchasing the picture they had for sale, which was a nice keep sake. GROWS: -It was extremely hot inside. I actually felt sick for several minutes before I finally got a cool drink and began to cool down---- i think it was exacerbated by the line we had to wait in to be seated although we had a reservation. It was orderly, but took about 15 minutes. -The lobster bisque was overly salty -They removed the strawberry Nojito from the menu... i was looking forward to trying it. - The salad with the chicken pot pie was very sticky. It didnt look appetizing, so I didn't even try it. -The restaurant was on the older side, could use some upkeep , like removing stains from carpet, but tables were clean and nicely dressed. read more
2 years ago
This will definitely be a new tradition for my family. We stopped by on January 12th, which was the last day of the Christmas decor and experience. I wished we went sooner. I heard they have a Santa experience I missed and can't wait to experience it next year. We both ordered the chicken pot pie as we heard great things about it. It was delicious. I loved the decor and ambiance. I highly suggest requesting a window seat if it's your first time, unless you want to sit in the main room with the tree, if going around Christmas time. For dessert we had the chocolate cake. It had a delicious coffee flavored chocolate syrup on the plate. I wish I knew about it, because I would have requested a little extra on the side. Will definitely be doing so next time we come. Our server was a delight. She was very knowledgeable about the history of the place and gave us a little rundown. It was very interesting if you don't know the back story. Half way through eating I accidentally spilled my drink and everyone was so nice about it and assured me it was nothing to be embarrassed about. I didn't want another one, so they gladly took it off the bill. This place is gorgeous and has a great vibe. There was super sweet "fairy" walking around granting wishes with fairy dust which I thought was so cute for the kids. Even I enjoyed the moment and made a wish. I was on a budget and thought the pricing was fair. I was able to tip my server what she deserved and leave happy and full. She even went out of her way to take our photo before we left. No complaints, and highly recommend going here and making this a Christmas tradition or even just grabbing lunch with friends on a normal day and grabbing a window seat to enjoy the view. TIP: The restaurant is on the 7th floor and there is an elevator on the main floor, you do not need to take the escalators all the way up. Though taking them up was a nice way to see a snip-it of 7 floors of Macy's. read more
10 months ago
We took our daughter here to experience the Christmas tree and festive holiday atmosphere the Walnut Room has offered for decades. My parents took me here when I was a child. The food was nothing special, very average at best. My meal tasted like it had been placed under a heat lamp for 20 minutes. I know you're really not coming here for the food but more the overall experience but it could have been a little better. I will say the service was pretty good considering how busy it was, our waitress was great! read more
2 years ago
The positives - We went at Christmas time and the decor is so magical. Getting to sit by the tree and enjoy the ambiance was so fun. The food was also 10/10! The pot pie was so delicious. Perfectly cooked. The dessert - yum! The negatives - The service. What started out really well with being waited on right away then turned on to being forgotten about. It took us over 30 minutes to get the check. And it got to the point where we stood up and walked around the restaurant to try to find her. read more
I've heard of this before but have never thought to come experience this Chicago Christmas tradition. My friend made reservations, and surprisingly, the pricing was very affordable. We weren't expecting gourmet food, so it was decent for the price. The Asiago Crusted Chicken was seasoned well, but it was a little dry. We obviously came for the experience. Service was nice and attentive. We even got a keepsake photo in front of the tree. read more
The Walnut Room is a Chicago Christmas icon, so I was pleased to get a reservation for the week before Christmas. Check OpenTable frequently, as reservations become available and they are a must have during the holiday season. The highlight of the experience was the decor. The center of the room was taken up by a larger than life Christmas tree decorated like it was flown in from Candyland. The menu is holiday comfort food and was just okay. This place is more about the ambience than anything else. Our server, Sierra, was above and beyond at her job. We placed our orders with her and the food was brought out less than 5 minutes later by another server, before Sierra could even bring our drinks! Our sides were incorrect, but Sierra brought out the correct items very quickly. Overall, I wasn't a huge fan of the food. The chicken pot pie was a little too salty and lacked much filling. The caesar salad was soggy and the signature mocktail was overpriced cranberry juice in a wine glass. We got carrot cake for dessert though and that was spectacular. Pricing is very reasonable for a famous restaurant downtown. The chicken pot pie was served with salad and was $16. The service and atmosphere were really where the Walnut Room shined though! read more
Great place to celebrate the holidays with family and friends. Love they do new Christmas tree decorations every year so always exciting to go to see this years. Service was great. They have lots of reservations but there are plenty of empty tables when I was there and a walk in bar seating option. Tried the chicken which was delicious! Lobster bisque soup was mediocre. Definitely worth a stop for the season! read more
10 months ago
What an amazing experience Food and service was excellent We went there for a holiday dinner Located on the top floor at Macys in downtown Chicago Take the family and see a piece of history and get an excellent meal Enjoy all and happy holidays :) read more
From so many reviews about how nostalgic this restaurant is for families-I really wanted to try it while we were in town visiting my brother! We had a wonderful table right near the Christmas tree and it was beautiful seeing families all take photos around it! We ordered the cheese board to start which was really delicious(they gave a pita style bread with it that was really tasty!) and my brother got the Caesar salad which he said was delicious! My brother and husband both got the burger which I thought was soo good! The flavors were amazing! I got the wild mushroom ravioli and the Boursin cream sauce was just heavenly!! I was liking that plate clean!! Our server was kind and the food came out extremely fast! read more
3 years ago
Everything you would expect in a classic Chicago Christmas tradition! So lots of negative reviews on here made me keep my expectations very low. I ended up being pleasantly surprised. I'm not sure what people think they are signing up for. Maybe fine dining in the west loop? Then yes, you will be sorely disappointed. What you do get is a family friendly experience with a classic holiday menu. We went on a Sunday afternoon and it was quite busy. Many people taking photos of the large and beautiful Christmas tree. However, we were seated quickly and attended to warmly. The menu is pretty straightforward holiday dinner classics. The burger and the pot pie were both good. The old fashioned was not so good. I would keep it simple on the orders and enjoy the ambiance. With drinks and entrees we spent under $100 before tip for two. All in all it's a nice experience and especially for those with young ones. read more
11 months ago
10 months ago
A good time, but very touristy and crowded. We were sat immediately but waited an hour just for drinks. Deserts were good. The paid photo op and princesses walking around makes it feel very Disney read more
11 months ago
2 years ago
The Walnut Room offers a charming dining experience with a menu that doesn't disappoint. We enjoyed the Citrus and Spice Fizz, a refreshing mix of blood orange and ginger ale, and the smooth, expertly crafted Walnut Room Old Fashioned. The Lobster Bisque was rich and velvety, while the Petite Caesar Salad was crisp and fresh with delicious housemade croutons. The Walnut Room Burger was juicy and flavorful, paired with perfectly crispy fries. Dessert was a highlight--a decadent slice of Frango Mint Chocolate Cheesecake. Great food, warm ambiance, and excellent service--this is a must-visit spot. read more
2 years ago
The food was spectacular. The service was top notch. The views are Devine. Love this historic spot to get a bite while shopping. We are fortunate to have this Macys and the Walnut Room. read more
Fun place to go during the holidays, is in Macy's on state street. It was originally marshal fields . The food's good , simple menu, casual ambience. During the holidays be sure to make a reservation. Service is either good or chaotic. read more
11 months ago
11 months ago
I have been going to the Walnut Room since I was about 5 years old and it's always a great time. After about 15 years of not going, my family and I went this year and it did not disappoint. the food was delicious, the staff (Stephanie F was our server, and Evergreen the fairy stopped by our table) were very attentive and very friendly. The tree was also gorgeous! read more
6 months ago
The ambiance is what this place is known for and it did not disappoint! Our server was attentive and wonderful! There was a "fairy" that came around granting wishes, and of course the big tree in the middle was beautiful. The food wasn't great, but wasn't bad either. The prices were not outrageous, so that helped. The dessert was delicious! We had carrot cake which my sister said was so good. Frango mint ice cream pie, yum! I had the Frango mint hot coffee which was delectable! I will continue making this our yearly Christmas tradition! read more
4 years ago
Got to finally try the Walnut Room it was so hard to get reservations during the Christmas holiday season. I would check the website daily to see if they had reservations. It was fully booked all the days but good thing on one of the nights someone had canceled so I was able to snag a reservation. Ordered their famous pot pie which was very traditional but nothing special. It was lacking some flavor slightly. The little one got to make his snowman and it was kind of sad how small it was. Not worth it. Tried their chocolate dessert but it was such a hard crust that I wasn't able to eat it. I don't think it defrosted well enough. Overall I would say the Christmas tree inside the Walnut Room is nice but food or dessert isn't up there. But many people come here because of the tree and they do change it every year. read more
3 years ago
I had not been to this place in years, and we came to celebrate a birthday. It was a Wednesday early evening, so it was sporadic with business: 2 small parties, and 2 large parties, and our party of 3. The wine menu wasn't very impressive, mostly brands I avoid, so I got one of the juice sparklers to toast. The garlic bread was tasty but odd; it had a sweetness to it, as if they put cheese and garlic on Hawaiian rolls! I ate it due to being hungry but I don't know that I'd get it again. The meat loaf seemed..pre-processed? I was expecting 2 or 3 hunks of meat for $16 but I got 4 thin slices in gravy that were perfectly square, which made me think they were not freshly made. The service and ambiance were great though; our waiter was attentive, pleasant and informative. (we informed him of a birthday, but there was not candle with dessert, but since we didn't request it, we can't complain right?). I'd love to go back for a Drag Brunch! read more
2 years ago
The wait for this place was insane on a Saturday. We waited 1.5 hours but by the time we were seated people were waiting 3 hours and it was extremely chaotic. However by the time we were seated the service was extremely efficient, and our server Lex was great. I ordered the chicken pot pie, and was very excited when I heard it was "world famous", however it was honestly unimpressive. It was much soupier than I would have liked, but that may just be personal preference. The place itself is decorated very well for Christmas, and it's a very fun environment. The reason this place is getting four stars is because the mint chocolate cheesecake was incredible. Probably one of the best desserts I've ever had. Tasted like a thin mint and was the perfect texture, and that's coming from someone who's not a big fan of cheesecake. Would recommend coming here and just ordering the cheesecake honestly. read more
More info about The Marshall Field's Walnut Room
111 N State St
Chicago, IL 60602
The Loop
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(312) 781-5219
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Ask the Community - The Marshall Field's Walnut Room
Is parking validated?
There is no validated parking since the restaurant is in the department store. But if you have Spot Hero, the parking lot across the street is very reasonable
Are reservations required or can I arrive and join a waitlist?
You go to. OPEN TABLE app and make reservations there.
When are reservations for lunch by the Christmas tree in the Walnut Room available?
Use app. Open table and make your reservation. Getting by the tree not guaranted
Does the ticket price for the Drag Brunch include the meal, or is that separate?
The price is just an entrance fee. You order your entree separately.
Do they have the buffet daily? What times?
No. Brunch on Sundays. Go to Macy's restaurants.com for information
Since reservations are not accepted during the day, how are the wait times? I'm trying to arrange a group lunch for 12-25 people & don't think they would appreciate a 3 hr…
Make your reservation on the Yelp website or app before you arrive. Yelp has the exclusive for reservations during the holiday.
Can you just come here for drinks?
Hi, yes. You are able to sit in the wine bar without reservations. If the bar area is free it's 1st come 1st serve, but the wait is not too long. You can see the tree and enjoy your cocktails. Another option is to sit just outside the Walnut Room…
What is the kids menu?
Grilled cheese , Mac and cheese ( not good ) chicken tenders , French fries ! The menu has changed do to holidays , it's 25 bucks all you can eat buffet , it's ok not great. Hope that helps , cheers !
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