Fabulous place Great service great support! Keyless entry so needed and great service

I was locked out of my house after going in a walk. These guys came right out and were able to let me into my house. I am so appreciative! We will use them for every time we need a locksmith! read more

I went in with a brand new key fob and left with a broken one. Informed cashier that the key release on key fob was broken and she replied "that's how it was". I was expecting more- 1. Own the fact that you broke the key release on my key fob. 2. At least offer an apology and a discount for your error. 3. Offer to order me a new one. I paid full price for their service and left with a broken key fob. Very disappointed, this is not how I do business. Word of advice: take a picture of your key fob before you hand it over. read more

Exceeded my expectations! I lost a key fob to my jeep and ordered replacements on Amazon. These guys came to me, showed up on time, communicated well and copied/programmed my key for a very nice price. They did just what they said they were going to do and did it for the price that i was quoted. Very professional. Big thanks to Steve, who helped me today. Super nice guy and did a great job. Totally recommend these guys read more

I've stopped in here probably 4 or 5 times now for various keys (I am a property manager). The best part for sure is that everyone is so friendly, and they have adorable keys. I would recommend them to anyone looking to get key copies as well as any re-keying you might need. Do be aware though that you need to purchase at least $10 worth of stuff to be able to use your card I always forget and end up with an extra key being made. . P.S. If you are getting a house key I really recommend going with a large base for the key, I got the largest one they had and now opening the house is a breeze while carrying everything from the car. read more

The LOCK Shop - Extra large key - Keys & Locksmiths Near Me - Mesa, Arizona

These lovely and professional folks were the best ever. My friend died and her religious sisters came from minnesota to help me clean up the house. the deadbolt was broken and they were afraid to sleep in the house. Lock Shop came right over and repaired it for very reasonable price and the Sisters slept peacefully and safely the rest of their stay. Extra credit for being so kind and patient with the three of us very old ladies. read more

These guys are so nice and work around whatever crazy schedule you may have. Super talented and trust around a bunch of kiddos!!

First, I telephoned after 3 PM and spoke to Taylor. She made me feel secure and the pricing she gave felt honest, as well as excellent. It is a family owned business and so her brother, Jeff, came to my home. And...it was the same day, about 20 minutes later! Unheard of!!! I was so happy with the excellent work Jeff did, very thorough, very kind, very personable, just an overall excellent experience! I would refer The Lock Shop, Jeff, to anyone who needs any type of locksmith work completed. He is very knowledgeable, kind and efficient!!! I am very grateful I phoned The Lock Shop! After I had phoned another business and felt as though I was being lied to :( THANK YOU - The LOCK SHOP, Taylor and Jeff, for a wonderful experience to a stressful situation - YOU BOTH ROCK! HUGE THANKS!!!! Candy read more

The lock shop is a pleasure to work with. They are professional, have great communication and were able to work me into the schedule in less than 24rs. read more

Yelp reviews don't lie. Lost my car keys along with my house key. Found "The Lock Shop" through Yelp & glad I did. Spoke with Taylor to start & was told they could help. Taylor was very knowledgeable & courteous which put me at ease & gave me confidence I called the right place. Steve came by that afternoon & re-keyed my locks. Also reprogrammed my car & cut an extra key. I thought I was gonna have to go to Toyota directly. I had never been in this situation but Steve reassured me on everything. Thanks to both Taylor & Steve for taking great care of the situation. read more

I have great things to say about this business, every one was very helpful, very kind to my needs , and got my rekey of my locks done quickly and at a good price , highly recommend read more

Fast friendly and honest. The price I was quoted was the price I paid. Lock tech came out quick got the jobs done fast and right. Would definitely use again and recommend! read more

I was in a desperate situation - locked out of my car and late for work. I called three other locksmiths - one of whom didn't even answer, and the other two took messages and said they would call back. The Lock Shop answered immediately, put me on hold to see where their technician was, and since he was nearby, sent him immediately to help me. I thought the price was a bit high, but I greatly appreciate their prompt response. I am recommending them to everyone I know. read more

Have always been amazing. I've used them several times for several businesses. Highly recommend Steve and Kathy. They've helped me many times with same day emergencies. Highly recommend! read more

Did a great job and were helpful from the very beginning! Thanks! They get everything I needed to be done quickly and easily!

Great shop. They had exactly what I needed. Quick in and quick out. Super friendly and always smiling. No hesitation giving this review. I couldn't be more pleased with their service. read more

It was quite late in the afternoon when I realized I lost my key. I had been highly recommended to The Lock Shop but figured it was too late to have someone come to issue me new keys for the new thingee they had changed for me. At least I now knew if my lost keys were found, they wouldn't work on my old thingee ever again!!! Taylor handled my call and questions so, so kindly and pleasantly, and she advised that Stephen would be out to service my needs within 30 minutes...AND HE WAS!!!!!! He arrived smiling and friendly and proceeded to do his job quite skillfully. He quoted the same price Taylor had advised me. I did thank him profusely with great sincerity for coming to help us on a Saturday evening . It was a complete pleasure working with both Taylor and Stephen. All's well... that ends well!!! Thanx Guys. read more

Thanks for helping the Pinnick family with our locks. Called these guys. Fast and helpful. When we had two different brands, they brought ones that would match and I didn't have to go shopping to track down new ones. Came out the following day as well and replaced the sliding door lock. Good communication. Would use again for sure. read more

I've used these guys for over 30 they are the best in the business. They are family owned and operated. Highly recomneb

They were friendly, professional and very helpful! They came out the next day and switched my locks in a jiffy!

Family owned. Very professional. I have used the 3x for some very detailed on custom cabinetry. Fair price, great work. I never call anyone else. I have worked with Taylor and Stephan. They are great! read more

The were able to rekey a lock that I didn't have a key for that another locksmith couldn't . Took about 15 minutes friendly staff. Reasonable price. read more

Great customer service, friendly, professional and on time sums up my experience with The Lock Shop and a big thank you to Steven. He was amazing and we couldn't be any happier. read more

Very friendly, prompt & on time service. I didn't have time to check prices with other places so I don't know for sure if it was reasonable or not. Regardless, great service. read more

Jeff came to my home rekeyed all the doors great job very well done. I highly recommend The Lock Shop.

Excellent family owned locksmith shop. I needed a decent little safe. Taylor was very helpful in answering questions and they had exactly what I needed. It was expertly delivered and installed the next day by the owner and his son-in-law (I think) at a fair price and within the window of time promised ... along with personal instructions. Couldn't be happier. read more

The Lock Shop provided excellent service. I was able to get an appointment quickly to have the locks on our newly purchased home rekeyed. The service person was on time, courteous, and advised us what our best options were. I highly recommend! read more

I love to support local, family businesses and the LOCK Shop was excellent. We just moved to a new home and wanted to replace the locks. Steve came out, assessed the job and replaced the locks. He saw that our front door wasn't closing properly and spoke to us about the issue. He quickly diagnosed the issue, had the parts and made the fix. Completely happy with the service from The LOCK Shop! read more

After locking myself out of my house, I appreciated the quick and efficient service. On top of that, The LOCK Shop was less expensive than the first locksmith I called. read more

Needed a spare key which I provided, for my vehicle cut and programmed. They were able to get me in, no appointment necessary, had the new remote programmed without a hitch, new blank cut, and were done in under 10 minutes. It took me longer to drive from my house then it took them to get all of it done. The price was the best in the valley as I called around, got quotes and did my homework. Would definitely recommend The Lock Shop to friends and family and should the need arise, call them again. read more

This place is phenomenal! My wife locked her keys in her car and I requested a quote online and received a response in 2 minutes. The guy got to her car in 5 minutes and another 2 minutes to uptown the door. Very reasonably priced and extremely speedy, and great communication. I highly recommend this place! read more

I needed to have the locks changed on a rental home quickly. They were there within 45 min to re-key the home. Very friendly and very fast. Reasonable rate as well. Well worth it! read more

Friday, June 29 I place a call to The Lock Shop and requested to have someone to come to my home and take care the lock of my security door since I had problem and I couldn't lock it correctly. I made the appointment for Monday July the 2nd. between 9.00 and 11.00 in the morning and a few minutes later I received The Lock Shop confirmation, but to surprise nobody show up for the appointment on Monday, no explanation, no courtesy call, just didn't show up, period. Bad servise, bad customer care. Shame on you people of The Lock Shop. read more

Great company! Great service great price clean friendly and on time! What more can you ask of a company? Highly recommend The Lock Shop!

Update: Needed to have five locks rekeyed. Because I had experienced great service from Jeff at The Lock Shop this past summer, wanted to give them repeat business. Dropped over to see the folks over @ The Lock Shop and spoke to Cathy and Taylor. They were able to get me scheduled the same day which was great! Jody was the tech who came over and did a great job. Talk about efficient! Way to go and a big thanks Jody. You all over at @ the Lock Shop know how to take care of your customers! Thanks Kathy, Taylor & Jody! read more

Awesome service! On-time, fast. Got a difficult job done quickly.

I highly recommend the Lock Shop! Jeff and Steve and the staff of The Lock Shop were amazing. We could not get the key to turn in the ignition to be able to start our RV. Jeff and Steve came out to our RV and found that the ignition cylinder was damaged. Since a replacement would have taken a long time to get, and was very expensive, Jeff took apart the cylinder and repaired it. Now our RV is up and running! Thank you so much for your dedication to your customers and hard work! read more

I e-mailed Jeff at the lock shop, I had two Dodge key with the fob attached needing to be cut and programed. Jeff quoted me a very fair price for both keys to be cut and programed. The local Dodge dealer wanted about 20 dollars more. Jeff even gives a Military discount of 10%. Jeff's wife and daughter completed the cutting and programing of both keys within 15 minute with an out the door price that I could take my wife out to dinner with the savings. I did call one other key shop ACME I think it is called wanted 2 dollars per side to cut plus the programing. They wanted more then the Dodge dealer wanted. Jeff is a very fair person and his family provided a great service. Thank you The Lock Shop!!!!! read more

So I locked myself out of the house today. I was freaking out. The only thing I had was my phone.. I had no water, no car keys.. nothing. I was starting to panic as my husband I'm driving home from LA and won't be back until tonight. I called the Lock shop.. I felt stupid and worried all at the same time.. they got someone to my house in 15 minutes and it took the tech about 30 seconds to open the door leading to the garage! Thank you so much to the Lock shop for being fast, friendly, affordable and most of all getting me back in my house!!! read more

Nice communication, fast service & reasonable price. I will definitely use The Lock Shop again to come out to my house for lock & key work.