The coffee bar here has the best filtered coffee in the city. I always get a latte at coffee shops, but here I never do here because the filter coffee is THAT good! read more

Below is an email I sent their front office manager with no reply. TLDR: do not expect decent service here. I'd like to say up front that I really wanted to like the hotel - the aesthetic is great, location is fantastic, and the rates are reasonable. Unfortunately, this stay severely missed the mark as both a business traveler and as the father of a 5 year old child who accompanied me on this work trip. I really liked the room, and appreciated that it was quiet, but beyond that the stay featured a series of issues and limited staff engagement. Here are several of the problems I experienced during my stay: Upon arrival, there was no valet attendant on duty (Saturday night at 10 pm). My daughter and I waited outside for 10+ minutes until I finally gave up and parked on the street. (Incidentally, the valet attendant ended up being one of the only pleasant staff members I interacted with during the stay) When I checked in the front desk couldn't find my reservation despite the fact that I provided my corporate travel agency's confirmation number and email. "High speed" Wifi was unusable for work calls or even basic web browsing (tried with 3 different devices) The bathroom shower door didn't close fully, yielding a flood each time it was used Housekeeping service was inattentive, once even leaving the bathroom dirtier than when I'd left the room (perhaps the attendant needed to use the toilet?) Coffees/toilet papers were also not replenished Room service/restaurant: This requires a category of its own as this was the issue that makes it extremely unlikely I'll return. Traveling with a child meant that I needed a hotel that had reliable room service since it wasn't always feasible to take her to a restaurant. This proved impossible because: The QR code in the rooms does not link to an accurate menu The restaurant's phone line never worked during my 5 day stay Sometimes the front desk would offer to convey my order to the restaurant, however this never worked out in practice The most frustrating time was on a rainy night when I called to ask for the front desk's assistance in placing an order. First the clerk told me it was impossible to help me. Then he called back ten minutes later as I was about to place an UberEats order and said he would take the order to the restaurant and that they would comp my meal for the inconvenience. Nearly 90 minutes later, the GSM called me to say that the restaurant was not serving and that if I wanted to order food I'd need to use the QR code menu. I explained to her that I HAD used that menu and selected items from it. She told me that the restaurant "just serves burgers and fries", which struck me as odd. If they had been up front with me right away, I could have simply made other plans, however their poor customer service meant that I had to spend an unnecessary 90 minutes calming a hungry child before being forced to make other dinner arrangements after it was her bedtime. Also, no umbrellas at the hotel meant that we both got drenched going outside to a restaurant after the issues with room service I hope you'll take this feedback and use it to make improvements. I'm not trying to flame you on social media but I am extremely disappointed - and, honestly, angry as a parent - that The Line DC missed the mark so badly. read more

I've stayed in a good number of hotels in DC and the Line is definitely one of the cooler, more unique hotel out there. With that being said, there is a lack of care on part of the housekeeping staff. When I checked in there were two soy sauce containers next to the office desk. But my real issue is that I left behind a decent bottle of cologne in the bathroom after I checked out. Obviously my fault. I returned the following morning hoping the housekeeping staff had the common sense to not throw it out or keep for themselves. That was not the case. This wasn't a super expensive bottle of cologne but it also wasn't cheap. It's not a huge deal but I've left behind dumber things at other hotels (cheaper hotels too) and they've almost always been able to salvage it for me. Oh well, lesson learned. read more

If I could record and upload the noise from 11 pm to 3 am, you'd understand. If you are unfortunate enough to be in a room facing the roof top club, bring a heavy sedative to sleep. read more

My family and I love the LINE DC. We live in the neighborhood and prior to COVID-19 we were there almost every weekend spending time in the lobby having coffee or grabbing drinks at the bar. Everyone is so welcoming and they make you feel at home. We recommend this hotel to all friends/family when they come to visit. We are eagerly awaiting it's reopening! Even while closed they are still helping the community. My son was playing with his ball in the empty driveway and it rolled down the hill into the parking garage. The door shut and we thought the ball was lost. There were lots of tears! I called the number on the building thinking nothing would happen but Dontae answered. I explained the situation and he was able to come back to the hotel, open the parking garage door and get the ball for my son. He was so happy! His actions were definitely above and beyond and made our day. We can't wait to get back to The Line DC! read more

I was very sick when I stayed at this hotel. I went to the ER and checked out of the hotel shortly after (on a Tuesday). Given my state, I left a few items in my room (something I've never done before). I called the following day (a Wednesday) to ask if my items had been retrieved; after three calls and an email, I was told yes, security had my items, and I needed to provide a shipping label to get them back. I did that and didn't hear back, so I followed up several times (too many to count). Eventually (weeks later), I was told by security that they didn't have my items and claimed they never did and nothing was found in my room (implying that I was lying). All I can say is that someone is wearing a lovely cashmere sweater that I used to own, and I spent over $1k at a hotel that has clear problems with security and customer service. Never again! read more

I am writing a review for the afternoon tea that is held here. My friend had a surprise birthday afternoon tea and it was lovely. The service was great, I loved that we each got to choose our own tea cup, and other small touches like that. There were a lot of tea options to choose from. The food selection was also plentiful. It came with savory dishes like mushrooms, eggrolls, veggie rolls, and salmon. It also had a variety of sweet items like three types of cookies, scones, and cake. I absolutely loved the sweet items like the macha cookie and the scone! You really did end up being very full (and I shared with another person). The reason I am giving it four stars is the price. It is $40 which is okay, but still expensive. I would at least hope for more savory items for the price. But overall, I was happily surprised how fun and good everything was. They even brought out a piece of cake for my friends birthday! read more

I will preface by saying the food was INCREDIBLE and was one of my favorite meals I've had so far in 2024. My only complaint is that the restaurant allows people who are working virtually to keep working on their laptops throughout the dinner hour. The last thing I want to hear while enjoying a delicious meal and cocktail is the sound of pings on TEAMS! I understand allowing people to work during working hours, but during dinner time there should not be any people on laptops allowed - totally ruined the ambiance for me. I would still come back because of how great my meal was, but some rules can be put in place on people being allowed to sit and work on their laptop while there are diners sitting at the next table over trying to enjoy dinner. read more

Ohhh the line. Where do I begin! 5 stars for some of the best hotel accommodations/vibes D.C. can offer. I couldnt belive I was alive when I walked into my first floor bedroom (in the corner mind you) and it was a goddamned suite. Elated, I decided I would take a spin at "Brothers and Sisters" which is located in the ever spacious and dimly yet amply lit lobby. Seated at a long table with my mac book, I decided it was a dinner and drink kind of night. I love this idea they have of mingling with people you don't know and being pushed into an open concept. So I was over the moon when they gave me a crowd facing seat! So here I am on my computer, I decided to order "the burger" which boasts a symphony of flavors while not overwhelming the palette. Fried egg? Yes. Dry aged beef? Check. Pork belly? Do me! Accompanied with hoisin sauce nestled next to a side of fries at a steady price of $19 dollars. With that I requested the yuzu aioli on the side. Why not?! WELL I'LL TELL YOU WHY Picture it: little chubby Johnnie lit blue from his computer screen, facing the crowd when he picks up his burger and literally cannot keep it together. I looked lile a troll. Gem in belly, hair extended to the skies, and hoisin on my dress shirt. I ended up having to eat this monster THING with a fork and knife. I looked like a tool. No literally. A tool. I think that you can really measure the level of amazing in a restaurant from the quality of the burger. Its not that the burger was bad, I just feel like it was trying too hard to be something it isn't. Its like being gay in high school and wanting to come out but your not quite sure so you just look a hot mess trying to figure out your life and when you think you got it you actually don't (not that I wore Hawaiian print until I was 17 or anything) ANYWAY, That was this burger. Clunky. Akward. Unsure of who he/she/it wants to be and no moral guidance to help it find the way. And the yuzu....snoozoo. Way overpowering and hampered an otherwise perfect french fry. OH ALSO 5 STAR FRENCH FRIES! In my journey to only rate 5 or 1 stars and never in the middle, this review has a tie of both. 5 for the hotel. 1 for the burger. Should I try something else? Eeeeeeeeeeeeeeeeeeeeeeeeeeh. The burger at Kimpton Rouge is a classic YUM. I will stay a the Line and eat there! read more

I was very disappointed with the Line DC. The rooftop is NOT open, only every other Monday unless there's a last minute change no one is told about. The amount of noise is insane in the rooms and it sounds like you can be in a club while trying to sleep. The food is grossly overpriced and you're given a " refillable" tin can when you check in to your room. The tin can can be refilled in the gym with water and when the maids clean your room they don't replace it. The amount of money we paid does not reflect the stay at all. I stayed at the Line in LA and we loved it, but this was a poor version of that experience. read more

My friend who always knows the best places to go anywhere in the world recommended we grab a drink at the LINE on a Wednesday night. I was running late and made it after 7pm. Climbing up the steps as the sun was setting over Adams Morgan - I gotta say, it was a beautiful sight. Climbing more steps inside, past the wonky mirror, I found my friends on the balcony in front of one of the most beautiful bars I've ever seen. They had pre-ordered me an awesome dry French rose and we happily sat and people watched. The balcony seat permitted watching the bar and watching what was happening downstairs, all while sunbeams drifted through the windows. Perfection. Our waiter was also outstanding! I can't speak to the hotel, to eating a meal here, or much else. I can only state that if you're looking for a place to relax with a tasty drink in your hand in a beautiful atmosphere, this is a perfect spot! read more

This hotel has great style but the most inept, untrained, incompetent, useless staff I've ever witnessed in the hospitality industry. They are utterly lost in the woods without any skills in service, manners or efficiency. I've stayed here 4 times and this last stay was my absolute last. It's a pity because the place is cool. But the lack of professionalism and managements inability and disinterest to train staff makes this hotel an utter waste of time and money. read more

No words to describe this amazing place! At the middle of adams Morgan area with tons of sleazy places surrounding! Find this place as a beautiful coral,service is above expectations and the food is the same many beautiful people and tons of space read more

The LINE DC - Hotels Near Me - Washington, DC, District of Columbia

I loved my stay here at The LINE DC. I enjoyed (and noticed) all the small touches that make this brand and boutique hotel stand out. The decor, the atmosphere and the style. It truly has all you need to have a comfortable and hip stay. Great restaurants and bars on-site, along with a well executed coffee bar at the entrance. My only concern are the thin walls. Luckily we were already up early in the morning, because we could here an entire conversation between another guest and a friend on speaker phone. Recommendations - I think The LINE DC could team up with a notable company to offer enhanced bathroom amenities. The generic labelling of shampoo, conditioner, shower gel and lotion leave something to be desired. read more

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If you are considering staying at The Line DC, book it right now! Not only are the rooms and hotel stunning, clean and unique, the staff is by far the kindest, most accommodating and welcoming team we've ever experienced in our travels. Our first time here, we came from Philly for a mini getaway to celebrate our one year wedding anniversary. We were blown away at how special the staff made us feel and how all around welcoming they were. We spoke with Sam the day before check in, who kindly upgraded us to a suite (the room was stunning!) We checked in with Drew, who was also so warm and friendly, and helped us with a few local dinner reservations. He also linked us up with Imani, who made reservations at the Tail Up Goat for us and let them know it was our anniversary. We sat with Nia and Matthew at the bar, who were a blast and so fun to speak with and so helpful with local recommendations. We decided to take a trip back a few months later because we loved the style of the hotel and even more, the hospitality of the staff. We bumped into Nia again, who remembered us. (We love Nia so much! She's the type of bartender you meet once and she makes you feel as though you've known her for ages.) we also chatted with Karam at the front desk, who gave us her card to connect in the future and willingly took care of us. I cannot send enough praises! It was an incredible stay both times and we will continue coming back! We've had a lot of hotel experiences, but this by far is the warmest. The atmosphere is amazing, the rooms are stunning and the staff treat everyone with such kindness. Management, you should be so proud of the team you have!!! read more

The LINE DC - Hotels Near Me - Washington, DC, District of Columbia

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Although I still haven't eaten at this neighborhood spot I do recommend their bar immensely for a nice date night! I love coming here for their unique cocktails and intimate atmosphere - ordering food does require a reservation and you must show proof of vaccination - which we were more than happy to provide. read more

I live about a mile from this hotel and LOVE working there during the week. The atmosphere is great and the crew at the cafe area is great. They always remember my order and make the experience great! read more

We went to a wedding reception at the Line and the food was phenomenal (and that's coming from a foodie). The starter Cesar-ish salad with bread crumbs and pepper flake was so impressive. The bread (we think focaccia) was salted to perfection and super fresh. The vegetarian option (sweet potato "steak") was cooked perfectly. The asparagus and sweet potato were still just slightly Al dente but with excellent char so I could tell they were cooking with technique. The mashed potatoes (came in a huge separate bowl) were the best I've had in years! The farro side under the sweet potato had good chew and was seasoned perfectly and even had some zest. Honestly I'm returning just in hopes of finding this dinner again. read more

The LINE DC - Hotels Near Me - Washington, DC, District of Columbia

*edited for length, there's more but yelp has a character limit* We arrived at The Line in D.C. for a one night getaway shortly before the holidays. We had booked the "Snowed In" package via their website which included valet parking, breakfast in bed, and two free cocktails at the bar. Since this hotel goes for $159 on travel sites, this looks to be $91 more expensive for those three things. Hardly much added value, but we figured it would be nice to have an easy experience where everything was included. I pulled up to the valet parking, where someone showed up after a few minutes waiting beside the car to valet park for us. I mentioned it was included in the "Snowed In" package we had booked and the guy remarked he didn't know anything about it - just take the ticket to the front desk. So, we make our way to the front desk to check-in. The guy who was waiting there was clearly doing ten jobs so after getting us halfway through the process he turned it over to another girl who slowly finished the check-in. I mentioned the "Snowed In" package to her because I was curious to get clarity (I was ready for my free cocktail) and she said she 'had no idea what was included' - but instructed us to just tell the people at the bar about the deal because they probably know. She wasn't sure, but said she would find out and let us know. As we made our way up stairs the manager who had run off in the middle of our check-in stopped to make sure we were all set. I told him I still had questions about the package and he told me the following: For the valet parking: It will come off when checking out of the hotel For the free cocktails: It will come off your bill when checking out of the hotel For the free breakfast in bed: Call them in the morning, tell them you have the package, and they'll have a special menu for you and you won't be charged. From here we went upstairs, briefly dropped off our stuff, and then made our way out into the neighborhood to give my girlfriend a brief tour of Adams Morgan before we headed to the hotel bar, Brothers and Sisters, for our free cocktail. From the bar we made our way upstairs for dinner at A Rake's Progress which I felt was decent but not much more. After a short trip out to a local Hanukkah themed bar (fun!) we made our way back to our room. We quickly went to sleep and were anxious to warm up after walking a few blocks in the cold. So we did that, and slept. I woke up a few hours later far too warm and realized that we had gone to sleep without turning the air on in the room so I got up to fix it. Problem: the air doesn't work. This AC didn't work...we had only been in the room briefly before and hadn't noticed...and now it was like 3:30 AM and we were miserable. We were too tired to move rooms, so we figured out how to open one of the windows and tried to get some sleep. We made it until about 7AM, mostly just tossing and turning, waking up feeling pretty miserable and not at all rested. Shit, this was not fun. The room had finally cooled down after the window had been open for 4-5 hours so we could stand being in the for it. My girlfriend calls room service, explain our package and ask for the menu for it, and they... and this was really disappointing.... said they had no idea what we were talking about. She tries to explain to them one more time and the person on the other end of the phone just starts to read of the regular menu printed inside the hotel guide. She is so frustrated at this point we just order the first thing they mentioned, which was apparently just for one, and the guy brings it. It was listed as $25 in the guide (we had given up on any of this being free) but the guy brings a bill along with it for $37 plus tip...what? How is this $12 more? We are so frustrated by now. The night before I had shrugged it off but the heat/air in the room not working and the breakfast experience had really just made the whole thing something I was ready to be OVER instead of enjoying. I held out hope that everything would be sorted on our bill and maybe they would listen to me downstairs. Amazingly, we had been charged for the drinks as well as the breakfast, and the full package charge. I, patiently and clearly explained to him that we had booked the package and he told me - can you guess? - he had no idea what it was all about or what was included. Amazing. He took the breakfast charge off the bill but said he couldn't do anything else regarding the package. Flustered, I proceeded to tell him this was insane and not only had we had a once-hopefully-frictionless experience turn into something really confusing and exhausting but our room the night before had a broken AC/heat/fan and we had gotten zero restful sleep. He LAUGHED at me, smiled and said "Ok sir we'll have someone take a look at that, is there anything is there anything else we can do?" No, I thought, it's best I see myself out at this point. read more

truly terrible customer service from both the front desk and management; hotel operates like a second rate motel. you'll see many online reviews confirming that the hotel is fine until you have an issue, and then you're out of luck. read more

I traveled to DC to attend a pre-opening event with friends. The hotel is Inspired by The Adams Morgan District and housed inside a 110-year old historic church. We enjoyed drinks is both bars, but held off eating because of the all or nothing nature of the menu. The bar on floor 1 had a great vibe with plenty of place to play on your computer. read more

This is a review of the food at the hotel. The Line in LA is a good drinking spot, so I wanted to see how different Line is different in DC. The Line DC has an old cocktail bar vibe, which I like better. There's also a restaurant and the food was pretty good. I was still hungry after dinner though, so although the food was good, I wish they had bigger portions. We drank quite a lot and stayed there for quite a bit. The atmosphere was awesome though. Great place for drinking. read more

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I love this place for multiple reasons. Everything about my experiences have always been amazing, but today I decided to use valet for the first time - when I gave the guy my keys he did a walk around of my car and vocally noted that there were no scratches (brand new Lexus) and warned me to be aware of the state of my vehicle when I give the keys over to valet because it doesn't always come back that way..... what??? Y'all need to do better than this. read more

Super chic! I LOVE the decor! It's beautifully decorated! I have tried the food but the bar is LIT! It looks good and the drinks are made well! I love this place!! read more

This hotel is top of the line--the restaurants, the scene, the bar, the room service, the bed! But most importantly the staff! I had an amazing interaction which everyone, from check in to check out. Tambari was particularly attentive and gave excellent service. He went above and beyond. I would definitely recommend the hotel, and would return. read more

Best hotel experience. The staff was courteous and attentive. Food was delicious and the drinks were well crafted. Traveling from San Francisco with our three year old can be challenging and this place was amazing. Special shout out to JAMES the bellman. The service here was fantastic.... I have no idea why it doesn't have five stars! (Only thing I didn't get: Wanted a breve cappuccino and they only had whole and oat milk.... no 1/2 & 1/2.... it's a coffee shop... no 1/2&1/2 seems odd) read more

Definitely one of the best hotels in the area. Pros: It's breathtaking. Down to every last little detail. The lobby was very inviting and offered a great flow of traffic for people coming and going. The overall style was modern, stylish and very clean. The rooms are well appointed and cozy. The beds are extremely comfortable as is the bedding. Good mini bar selection, and our view was decent. Don't skip the avocado ice cream! It's probably the best ice cream I've ever had. And I eat a lot of ice cream. The staff is incredible. Very friendly and attentive. Cons: The toiletries leave something to be desired. The room temperature was completely off. The humidity was awful and made it hard to sleep. We dropped the ac down to try and make it a bit cooler but it made no difference. The room just stayed at 72 degrees. I know dc summers are humid. I've lived here all my life. But my hotel room should not match the humidity level outdoors. read more

I have stayed at The Line a number of times when I've been in DC for work. I have been consistently super satisfied with the service and ambiance -- one of the most home-y hotels I've visited (if my home was much more chic and bumpin than usual). The staff, especially Harry (who's no longer there) and Marcus have been consistently fantastic -- warm and welcoming. The rooms are comfortable, with great linens, pillows, and decor. It's like staying at my coolest friend's apartment :) read more

The LINE DC is a perfect exercise in practicality: On the outside, this modern and hip hotel boasts of beautiful decor and unrivaled amenities. But dig deeper and even the least observant of guests will find something to gripe about this place. Located in the Adams Morgan neighborhood of Washington DC, The LINE isn't too far off from The White House/The Hill but if you've spent any time in this city you'll know that it takes forever to get anywhere. My colleagues and I spent a couple days here for our boss's award, and I would say it took us around 15-20 minutes to Lyft to the capital. Not too bad, unless you're traveling during rush hour. From the moment I stepped foot inside The LINE, I instantly knew that this hotel wouldn't be anything I've ever experienced. The entrance welcomed us right into a frenzy of a bar. With dimmed lights, we walked through an aroma of delicious foods before meeting the concierge. After getting our room keys, we took a quick look up at their old chandelier (you have to look) and then made our way to our rooms. Not going to lie, the rooms at The LINE were beautiful! Each one included a gigantic king-sized bed with comfortable blankets and pillows. The bathroom was quite magnificent too. The shower was stand-only, and it was surrounded by a glass panel. Around the room, there was a mix of both old and new. There was a radio next to my bed, the TV had a bunch of different channels, and the wooden floors added a sense of antiqueness. Beyond the room itself were other awesome amenities offered at The LINE. The fitness room, though small, included all the necessary equipment and the towels were large and plentiful. Furthermore, the ballroom area was beautiful! We enjoyed dinner there for the celebration and it was definitely not something to miss. Yet, beneath the covers lay several faults of The LINE that I did not enjoy. First off, inside the room there was one light switch that controlled all the switches. It was too inconvenient and confusing to figure out how to keep one tiny desk light on without having to fiddle with the master switch. Furthermore, the stand-up shower would overflow constantly; hated having to put towels next to the shower to stop the flood. And outside the room, I kept on smelling this weird gas-like stench every time I walked along the hallway. No lie, it smelled like fart! All in all, if I have the opportunity to stay at The LINE DC again, I probably would. There's a lot of awesome benefits that come with getting a room here. Nevertheless, know what you're getting yourself into because there are several impractical shortcomings. I give this place a "Nice-su, you can take your parents here and they'll be happy" rating. Have fun and prosper, read more

I love the concept of this hotel. The decoration is modern but cozy. Room was very clean. It has two restaurants with bar and one coffee shop inside the hotel building. Very friendly staff and great customer service from the time we arrived until we leave. We requested early check in and late check out. Both requests were accommodated smoothly. It's also closed to many good restaurants, so pretty convenient for getting food, even in late nights. One thing that I really liked is the water pressure. Will definitely come back. read more

My stay was extremely nice, the room was comfortable and the staff were great. What really stood out though was the attention to detail. The decorations were wonderful, food at Brothers and Sisters in the lobby was excellent and the rooms look like a lot of thought was put in to their design. Really great addition to the city that repurposed a beautiful old church, rather than tearing it down for the real estate. Perfect for a staycation or for people who want to visit the city of Washington DC and not just the monuments. Also, I'm in to the radio station in the lobby and the interesting slanted mirror on the stairs. read more

The LINE DC - Hotels Near Me - Washington, DC, District of Columbia

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Just go and experience for yourself. You will not, repeat, NOT be disappointed !! Friendly staff Enough said !! read more

The LINE DC - See for yourself ! - Hotels Near Me - Washington, DC, District of Columbia

The Line hotel was amaaaaaazinng. I was immediately greeted with the best customer service I've ever had. The room was beautiful and put my anxiety as ease the minute I stepped into the room. Room service treated me amazingly from the moment I checked in to the moment I left and I've never experienced such a great experience like his anywhere else before. I can't wait to come back! I will come back! read more

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The Line has -- not a joke -- saved my life these past few months. I live in the neighborhood and have always had people stay there. The rates are great and the rooms are very nice. However, I got laid off a few months ago and have been without full-time work for the first time since I was 15. It's been really hard. BUT every day, at a set time, I've gone to the line and gotten coffee from No Goodbyes. The women there used to see me come in every Saturday after I worked my old job, we became friends, etc. The day I lost my job, I came in because I didn't know what else to do. I had no makeup on. They knew immediately something was up. I started balling and told them the whole story. For the past few months, they have been my cheerleaders. They ask me about interviews, remember my family, they are the most incredible people. Not just me, but every remote worker in the neighborhood comes during the day because 1) they are dog friendly and 2) these women are INCREDIBLE. They know every dog's name. They know your drink. They genuinely care about you. I truly do not know where I would be without this place and the second I get my next job I'm taking them all to a spa. In the meantime: Diamond J and Diamond H, DJ, Morgan, Andre, Myesha, Janice, THANK YOU. Go get coffee from them. and give Nick Longobardi -- or whomever the f*ck is hiring these awesome people -- a raise. They are the reason people love this place read more

Love the ambiance of this place! Was the perfect post second date location for wine. Quiet but still great cocktails and perfect to keep the conversation going. read more

I am surprised to see the lack of stars The Line has! Spent the past two nights here and enjoyed every minute! Not only is it a hotel but, it's so much more! If you are looking to host a meeting or a fun event this hotel can accommodate! Major bonus, it's dog friendly! Who doesn't love that? With that being said, the hotel is very clean! I can't wait to return in the future! read more

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I stayed here for 3 nights. When I first arrived, the heat in my room wasn't working properly (it's December) so they moved me to a new room. In the new room the heat worked properly, but the phone was malfunctioning in a way that if someone called, they couldnt hear me talking. Also the electric outlet wasn't working between the beds. Both of those are minor things. However, on my second morning I was awakened by the fire alarm at 830am on a Sunday. No big deal... but then the next day the alarm was triggered throughout the day. On my final morning, the alarm was triggered at 555am and went off for about 25-30 min continuously and then intermittently until I left my room at 645am. They did send me a nice bottle of water to try and rectify the initial room move, that's how I found out the phone didn't work correctly! Haha. It seems like a nice hotel, but the electrical/electronic gremlins definitely soured my stay. UPDATE: after going back and forth with the Guest experience team, there was more action taken by them after my departure. I do appreciate the time they've taken to rectify the situation and genuinely hope the problems are fixed so the hotel can live up to its potential. read more

Stayed December 26 to 30, 2021. All staff masked at all times, noses covered and all. Room was cute, comfortable and funky just like the pictures. All staff were wonderful, from the man who checked us in on the evening of the 29th to the woman who checked us out on December 30. So happy to receive rain umbrellas from a cheerful front desk man on December 29 as it started to pour as we set out for a Kennedy Center show that night. Attentive and quick women staffing the coffee shop every morning. Lobby is well appointed and cozy and bar/restaurant are a nice scene every night but the noise did not travel to our hotel room. Neighborhood has a ton of great restaurants within walking distance. Super easy to grab an Uber from the front hotel steps. Great operation from check-in to check-out. Very impressive. read more

I want to talk about the Line LA for a minute despite this being for The Line DC. The Line LA is incredible. The experience is just unreal. The views, etc. Just perfect. The restaurant was incredible and the room service on the days I was there was so perfect. I love how they leave the bundle wrapped perfectly...I could go on and on and have on other platforms. A friend of mine and I are both business travellers and we review together - this is for both of us...and sadly the experience she received at A Rake's Progress at the one in DC didn't leave a good feeling with us. There's a top level and someone assumed she wasn't seated there though she was...she was questioned in a way that was less than respectful. I feel like this is not the usual for The Line. This is a great brand with a unique product and bad customer experiences just taint it. I want to love this place but it's hard when weird occurrences like that take place. I hope that they can be as exciting and welcoming as The Line LA. Please have some meetings with the staff so that bad attitudes are not part of the norm. I see several other two star reviews and I'm worried for the future of the brand. We need this type of uniqueness in the marketplace. One Line is all The Lines...if people see this they may not go to the one in L.A. - and that scares me as a fan and follower. I'm going to believe these were just rare incidences or perhaps a team member that needs to be removed. Wishing this place much success and great inclusive team members. read more

Loving this place. Loving the area! The team is here is top notch. Trained well! No Housekeeping and who cares, I heard some complaining but get over it this is the new normal and like it.. good materials , good room design just an over all great experience in a fantastic area of town... read more