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    Hotel Washington

    3.1 (691 reviews)
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    Renee R.

    First: A $288 hold was annoying as I was not aware that there would be holding any money. Second: PARKING!! There's no on sight parking. Valet was $70 per day at the hotel! Or self park on the street, which was nearly impossible. Third: we asked for a roll away bed and was told we couldn't get one. Besides what I mentioned... The hotel is beautiful!! Clean with a nice ambiance. The staff were friendly and attentive. There's a roof top bar with an AMAZING VIEW!!

    Waiting area was calm, with a lovely selection of teas and fruit.
    Renee B.

    This review is for the Spa. I had an absolutely excellent experience. I wanted a last-minute massage but couldn't find an appointment that was after 5 o'clock. Luck would have it. I found the Spa at Hotel Washington and they had a 6 o'clock appointment. My masseuse was Tiaira. She was absolutely amazing. And I will be back to see her. But my experience started when I called the spa and received the most welcoming service. From beginning to end my experience was perfect. I look forward to coming back.

    Amanda P.

    The hotel is very nice and clean. The location is great, close to the monuments and museums. Walking distance to every thing! Dinner at the rooftop restaurant and bar was very good with wonderful views! It is quite loud in there though from the music so if you want to have a conversation during dinner I would suggest going elsewhere. Breakfast at the Fireclay was average, lukewarm and overpriced for breakfast. I suggest going to the cafe a block over for cheaper better breakfast options. We stayed on the 10th floor in a monument view room. It was a very nice room, small but great for my husband and I. Updated and clean. The view of the Washington monument was amazing! However, I would not suggest paying the extra money ($1100 for 2 nights) for a room on the 10th floor. Unfortunately you will not be able to get to sleep until well after 1am due to the music and noise from the rooftop restaurant/bar. It was terrible both nights.

    Gail B.

    The Hotel Washington is a lovely alternative to The Willard. It is half a block from Old Ebbitt Grille. The roof top restaurant & bars have wonderful views of the Washington Monument and the White House. The lobby is spacious and has lots of charging stations. The staff are friendly and helpful.

    Fireclay restaurante
    Kat M.

    Stayed at this hotel for the first time and I will come back and stay again. Excellent hospitality, delicious food and super clean rooms. The whole experience was exactly how I wished for. Perfect location you can see the WH from the rooftop restaurant which by the way is super cool! This place deserves more than 5 stars! Thank you to all the staff for making my stay just perfect.

    The view of the entrance of the white house lawn from the hotel.
    Akisha M.

    We were in town for a wedding and this was a recommendation from the bride. The hotel was very close to the wedding reception and other great restaurants as well. The star of the show is the staff. The valet was professional and patient. The front desk staff were personable and accommodating in every way. The rooms are modern and the layout is thoughtful for the size of the room. The rates were reasonable, however parking rates were expensive. Over all a great place to stay with practically a view of the White House lawn.

    Roof top bar and food
    Michael T.

    Great fun place great food friendly service very clean need bar I have a ball me and my wife

    Nice entrance
    Keandra P.

    I enjoyed my stay for the most part. The lobby and lounge are certainly nice on the first floor. Pros- -renovated rooms, with the latest technology, including smart mirrors and smart TV, with access to Netflix log-in, etc. -located literally right next to the national mall, walkable distance to most landmarks (most appealing thing) such as the White House, national monument, etc. - check-in staff was nice. Shout out to Jamal. He was wonderful. - $15 voucher for the hotel restaurant Fireclay upon check-in. - they text you before your stay, and it's not an automated chat, a live person you can ask questions with. - valet staff out front 24/7, great for safety purposes as you step outside and gather your bearings, especially if solo. Con's: - no early check-in. - as discussed in other reviews, room walls are paper thin, you can hear a pin drop, even coughing or sneezing of your neighbor in the next room. -Vue rooftop bar, Fireclay, and the Patio- all of the bar and restaurants are pricey.

    Vanity in a King Suite

    Great location. Awesome sunset from the Rooftop bar. We booked a King suite with a view of the whitehouse. Only complaint is the bathroom vanity is small with two tiny sinks. No room for my cosmetic bag or my husband shaving kit. Bad design. No storage for anything. Very disappointed in the room.

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    Page 1 of 18

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    Ask the Community - Hotel Washington

    What measures are in place to improve in-flight comfort?

    For 24/7 assistance, call 833-634-⑧⑨⑦③ to reach Hotel Washington customer support. They can help with booking management, flight changes, and other travel-related needs. Regional contact details are also available on Etihad’s official website.

    When will the bar open back up?

    It is open now.

    Has anyone stayed at the W Washington in the recent past? October 2017 I am severely allergic to dogs and have asthmatic attacks. The hotel assures me the cleaning staff will make our room hypoallergenic. Is this true?

    Don’t See Your Question? Ask Away!

    Review Highlights - Hotel Washington

    and everything is "steps away from the White House" without it actually being steps away from the White House.

    Mentioned in 126 reviews

    Read more highlights

    You might also consider

    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (411 reviews)

    $$$

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (489 reviews)

    $$$

    The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

    I stayed at this hotel during the Washington Monument America 250 light show and fireworks…read more It is a decent hotel in a great location. I'm not sure it's worth the price without the location, the hotel staff weren't particularly friendly or accommodating, and although the rooms were nice, certainly not luxury or as well kept as other JW MARRIOTT locations I've been to. As an Ambassador with Marriott, I was pretty dismayed that I was misled about my room type and sort of dismissed when I could have been in a more front facing room. Not sure I would stay here again unless I wanted a specific view of the George Washington monument.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (181 reviews)

    $$$

    Downtown

    An absolutely incredible experience from the moment we arrived. The attention to detail and…read morecommitment to service is evident with every staff member you encounter. Karim at the front door started off the experience, all smiles and never let me open my own door. The hotel itself is immaculate, very beautifully decorated and very well located. The staff at Estuary absolutely stole the show though, we must say. We are a family of 4 and were celebrating my daughters 8th birthday trip. From the second we met Asia and Shawnae at the host stand we were made to feel like family! Their warmth, love for the children and willingness to do anything to make their stay enjoyable was so genuine and greatly appreciated! Asia in particular went above in beyond any way she possibly could. She spent time with us, offered suggestions, and left us feeling like we have family here at the Conrad. Cory and Will made great drinks, always smiled, always remembered us and for that we are thankful. At breakfast we had the team of Kevin and Sandra and they also were amazing. Very attentive, did anything they could to make the kids smile, the service was always on point. Crystal at the front desk came up to the room and decorated for our daughters birthday, brought her a gift bag and absolutely made her feel special on her special day! In totality, we came with no expectations and left with every one of them being exceeded! This Conrad is amazing, the best one we've stayed at and honestly a hotel is only as good as the people that make it what it is. The staff here is remarkable, they deserve the regnition and offer their genuine touch openly and willingly any time they can.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (142 reviews)

    $$

    Downtown

    Loved everything about this hotel! I recently stayed here…read morewhile working a conference. The room was spacious with a full kitchenette. The bed was comfy and the bathroom was also a nice size. They had a restaurant onsite with good food and drinks! Also there was a free continental breakfast in a separate area which I took full advantage of. The hotel also had a business center which was convenient. And most importantly, the staff were all amazing. Everyone I spoke with was helpful and kind. I would definitely recommend staying here.

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    Hotel Washington - hotels - Updated May 2026

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