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    Hotel Madera

    4.3 (38 reviews)
    Open Open 24 hours

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    Shockingly spacious. Very clean. The bathroom was absolutely humongous! The shower had lots and lots of hot water and Great water pressure if you swap over to the hand held shower head. Very clean and modern bathroom. Beds were great! Good sleep. a few times we could hear neighbors. But only briefly and maybe they were in the hall. Quiet otherwise. No ice machine but they have a freezer in which bags of ice are stored and you can get ice from there anytime you want. They have a water dispenser in the hall that even has sparkling water. Though of course there is a mandatory $29 charge for these things. . I used the water dispenser and certainly did NOT get my money's worth. There is a little work out room. Which we also did not use. The valet parking is ridiculously costly each day. But you can't really park easily anywhere in the city so it made sense to park at the hotel and catch the metro or uber to get places. The safe did not work but they sent up a maintenance person literally within 5 min on a weekend and he fixed it. Another guest was complaining about their safe not working. So that sounds liking it wasn't just our safe. They did reassure us that if the safe shut down with our stuff in it they would be able to get it out. Toilet was slow at one point but they fixed it while we were out. The neighborhood is great. Short walking distance to DuPont circle and tons of restaurants and the metro. We felt safe. Drug store and seems like little groceries within walking distance. The staff are great. Every interaction was 5/5. We called last year and everyone was super nice on the phone. Same this year. Super nice and helpful folks. The price was ridiculous. It was very reasonable last year maybe around spring break when we booked and in FACT looked like a good deal compared to other hotels in the area but l ended up canceling. So they were very good about giving us our money back. That's a huge plus. This year we booked during Easter break. The price was crazy. An arm and a leg and your first born son. Reasonable value for DC when it's not Easter. Ridiculously expensive during Easter. Super nice staff. Very helpful. Any small issue-they fixed very quickly. Modern interior. Super clean. Well kept. Shockingly spacious. 5/5 Highly recommend (when price is reasonable)

    Clean Lines. More Towels Apart From These- But Not Enough Counter Space.
    Mercedes C.

    We wanted to spend our money in a different way this time and stay in a residential neighborhood- as opposed to other times we've visited cities and be surrounded by steel. This was one the best things we did while hubs and I stayed in DC for the long Easter weekend coupled with the early part of my Spring Break. The newest addition to the DC scene is Hotel Madera, and they're proving to be popular with their reasonable pricing, good location, service, plus more. And while this isn't one of those $600, $700, or more hotels, Madera is a thing of unusual beauty. Not far from Dupont Cir., this hotel fits right in with the quaintness of the area's tree-lined streets. I did a double-take when I noticed doggie bowls in the vestibule- but overlooked it. Once we walked into Madera's lobby area, it gave off a subtle pet smell mixed with their signature clean scent when we checked in on a late Good Friday. It wasn't an off-putting smell- it was more faint than anything. I know. The following morning was a different story and woke up to a chihuahua. No offense to anyone- but the barking was relentless. Reception desk remedied that and discounted considerable fees twice- if I remember correctly- because we really missed that fine 'pet friendly' print when hubs booked online. Plus that person's dog was quiet the next 2 mornings. Hotel Madera's on-site Firefly restaurant is off to the left when you first walk in here. Front desk seemed disheveled a bit with boxed items and a few other things- but a cabinet could help conceal those items laying around that don't belong out in the open. Our card key opened our exceptionally clean and spacious room- and no offensive scent. Bed has crisp white bedding which I love and the bed itself was comfortably firm. Some of the walls are accented in a lilac paint color, bathroom is fully equipped with a great walk-in shower, shower toiletries smelled clean, kitchenette (minus the sink) has a modern-looking water pot, tea and coffee bags are already provided for along with a mini fridge and utensils. Water pressure was nice- could've been stronger and sink drain could be faster. But these two, didn't put a damper in our stay. Location was great. Everyone was extremely welcoming. Valet guys were extremely helpful. For $1700 we didn't complain considering the space provided and that it was the Easter weekend after all.

    Naomi C.

    Excellent location, well-trained staff, clean rooms. I will say the table next to my couch needed some TLC and the television did not work. Other than that, it was definitely a good stay. The room was quiet, until housekeeping got to work the next day, the views are amazing, and it's safe. The water pressure is awesome, the beds are perfect for middle age hips and back and the proportion of firm to soft pillows on the king beds are perfect. The temperature is amazing in the rooms (I didn't have to change it though you can). The minibar was empty. Sad. But not unexpected. I enjoyed my stay and would try again if I was in the area.

    Charlene E.

    I found this hotel during an internet search out of having a habit for trying a different hotel whenever I'm in a frequently visited city. I was slightly skeptical because I didn't like the picture I saw online of the outside as it resembled an apartment building but the pics of the inside looked promising. I got in at about 6am and prior to that I had called to hotel to request early checkout. Luckily they were able to accommodate me for a small fee of $40. As soon as I got in the doorman helped me with my luggage and after check in helped me get my luggage to the elevator. Once I got into my room, I was amazed at how spacious the room was. The room was clean and had a homey feel to it. They also had really nice robes, one of the best I've seen actually and new ones were also available to purchase for about $100. My only gripe was that the towels and bedding were grayish when they should have been white and that made me question how clean the linens actually were. So that was definitely a huge pet peeve for me. Other than that, the hotel and staff are nice and I wouldn't mind staying here again. But I still think they need to buy new linens.

    DND sign
    Monica M.

    Booked a weekend here for a staycation and it was amazing! This is a beautiful location with a bar & restaurant conveniently located within the building. I enjoyed the complimentary happy hour drink! The decor was beautiful and my suite was nice & spacious! I had a beautiful view of the city and the staff was welcoming & professional! The only downside is parking , I did street parking but valet is available Treat yourself to a stay!

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    3 months ago

    Perfect location. Clean and well staffed. Only downside is wifi has been out all week.

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    3 years ago

    Meh. Not all it promised... bed was comfortable but not really anything special. Wouldn't go back

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    3 years ago

    We loved everything about the hotel - friendly staff, great location and quiet. We would definitely stay there again.

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    4 years ago

    Nice spacious rooms..clean environment..staff very helpful..hotel food was good..will return

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    Ask the Community - Hotel Madera

    Review Highlights - Hotel Madera

    The restaurant Firefly is so beautiful and had amazing service and food.

    Mentioned in 6 reviews

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    InterContinental The Willard Washington D.C - Main tea area

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    This is such a beautiful historic hotel! I stayed here for a 3day work event. It is conveniently…read morelocated near all of the monuments. Most were all walking distance. The hotel staff were very friendly and helpful. All that I came in contact with were always smiling and eager to make conversation with you. The rooms were spacious, and had all or most of the extra amenities you need. I would love to be able to come back and stay here on my next trip to DC. PS. If you do get to visit this hotel, don't miss the history gallery! A small room dedicated to the history of the hotel. It showed which presidents or dignitaries, and celebrities that have been to the hotel over the years. MLK finished writing his "I have a dream" speech here. President Grant spent a lot of time here, so did Lincoln, etc. The history of this hotel amazed me. Take this place in if you can!

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    The Hay-Adams - Executive Studio room

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    I went to The Hay Adams for their unique "Be Gin the Evening" event, which opens the normally…read moreprivate Top of the Hay to the public for a limited number of dates and times. If you have the opportunity to catch one of these evenings, it is absolutely worth the effort. I arrived early and stopped at Off the Record for a drink before heading upstairs. The bartender mentioned that this event also helps provide additional hours for staff during the slower month of August, which made me appreciate the concept even more. The Top of the Hay itself is stunning. The views and setting are exactly what you would expect from such an iconic DC property, and getting to experience a space that is typically reserved for private events made the evening feel particularly special. The drinks were also excellent. Sweet, but not overly sweet. But what really stood out was the staff. I do not say this lightly. The service was outstanding. I genuinely wish I had caught everyone's names because anyone working between roughly 4:30 and 7:30 that evening in the lobby, Off the Record, or Top of the Hay deserves recognition and a raise! Every person I interacted with was incredibly attentive without ever being overbearing. What impressed me most was that the staff remembered my schedule for the evening and made sure I left Off the Record at exactly the right time so I could be the first person to step into Top of the Hay when it opened. That level of attention to detail is rare. Beautiful space, great drinks, and truly exceptional hospitality. "Be Gin the Evening" is such a clever way to let locals and visitors experience a part of The Hay Adams they otherwise might never see. I would absolutely do it again.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    JW Marriott Washington, DC

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    This hotel is a whole vibe. The staff made me feel like a regular from the second I walked…read morein--warm, welcoming, and zero snobby energy. The room was spotless, the turndown service was a nice flex, and everything felt polished. The location is clutch--walkable to fun spots and everywhere we needed to be for work. The key-card elevators are sleek, high-tech, and super secure. The restaurant and bar had great energy, and the food hit, but $24 for a drink is unhinged. Overall, a stylish, safe, and seriously fun stay. More details from my review on Google: Rooms: The rooms were exceptionally clean, comfortable, and well maintained. The turndown service was a lovely touch, and everything in the room was perfect throughout my stay. Safety: The hotel elevators felt extremely secure and high-tech. Guests must use a key card to access certain levels and floors, which added an extra layer of safety and peace of mind. It's a great security feature and made me feel very comfortable during our stay. Walkability: The hotel is conveniently located within walking distance of plenty of things to do, as well as the locations I needed to access for work. The location made my stay easy and convenient. Food & drinks: The hotel restaurant and bar had a nice atmosphere, and the food was good, but everything felt extremely overpriced. Charging $24 for one drink is absurd. I enjoyed the experience overall, but the prices make it difficult to recommend. Noteworthy details: From the moment I arrived, I was treated like a regular. The staff made me feel genuinely welcome and at home-never like an outsider in an exclusive club. Their warm, down-to-earth hospitality made the experience truly special.

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    Waldorf Astoria Washington DC - Exterior

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    This is a phenomenal hotel with exemplary staff; if anyone has the opportunity to stay here, they…read moreshould! Other than the amazing rooms and beautiful lobby, this hotel has some of the best customer service I have experienced. The staff has been more than respectful and polite; they go above and beyond what is expected to ensure that guests are taken care of. I specifically wanted to shout out The Concierge Noboa, who has set a new gold standard of hospitality and has ensured a customer for life.

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    Hotel Madera - hotels - Updated August 2026

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