I came here for an Afternoon Tea Etiquette Class and It was beautiful! The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night. read more

See all

My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas robes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary. read more

We were actually at the Willard in August 2024 for our daughter's wedding. The entire wedding ceremony and reception were held there. I cannot say enough about how wonderful the setting is as well as the quality staff support we experienced. The Willard inhouse "Director of Social Events" wedding coordinator Michael Deltette is simply outstanding. We had several pre-wedding meetings with Michael, and he was present for the entire wedding ceremony and reception to ensure the staff executed flawlessly. They did. We had about 150 wedding attendees, and dozens of them tolde me that this was perhaps the best wedding venue they had ever seen. I unqualifiedly recommend the Willard for any major social event you are considering. read more

InterContinental The Willard Washington D.C - Hotels Near Me - Washington, DC, District of Columbia

We came here for The Willard Holiday Brunch and honestly it's overpriced and you may find yourself wanting to be in Georgetown and Sequoia if you are familiar with their brunch. The Willard was lacking in the food department, there weren't as many options compared to other places, what was available was just okay nothing to rave about, and the holiday brunch is tables cramped together in a room. The dessert, however, was very top tier and very very good, but that isn't enough to make up for the extremely high price you pay to come here. It was nice we finally tried their brunch, but I'm not sure we'll be back again as DC has so many other places that are worth the price. read more

One of the most storied hotels in Washington, D.C. is the Willard Hotel. In a city where everyone describes locations being "steps away from The White House," the Willard has been literal steps from The White House since the early 19th century. Presidents like President-elect Abraham Lincoln stayed here as well as Mark Twain, Walt Whitman, and Emily Dickinson. MLK edited the final version of his "I Have A Dream" speech from the lobby, where the term "lobbyists" was coined decades before. Many, many, many stories emerge from the Willard. (A small museum inside tells these stories and more.) My wife, eight-year-old daughter and I stayed here one night as a birthday staycation. Here's our experience. 1) Check-In: It's very easy. At the grand reception desk, we had room keys within minutes. Parking is harder to find in the area, but not impossible on the street. If you're okay spending $78 a night, there's a parking garage with valet service. When we walked into our room, there was a welcome spread of snacks, wine, and Honest Kids juice for my daughter. 2) Rooms: Each floor has suites named after famous figures like Frederick Douglass and Eleanor Roosevelt. Our room was 844 and it came with a living room, a little kitchen, two bathrooms, and a bedroom with two queen sized beds. Everything was very comfortable and nice. 3) Amenities: There's a gym and spa on the second floor, a famous bar, a grand lobby, breakfast at Cafe du Parc and more. Nearby are many sites like the World War I Memorial, the Milken Institute, and more. read more

See all

I stayed at the Willard InterContinental for 4 nights and had a wonderful experience from start to finish. I arrived early in the morning from a red-eye and booked a Classic Room, 1 King Bed, which far exceeded my expectations. The room was extremely spacious -- what many hotels would call a junior suite -- with a comfortable couch and coffee table, a chair with ottoman, and a small dining table. A lovely welcome card greeted me along with a fresh fruit assortment, macarons, and large bottles of still and sparkling water, all complimentary. Each day, the staff replenished water bottles and left dark chocolate squares with turndown service, which was such a nice touch. The room decor blends classic elegance with a few modern upgrades. Some of the lighting fixtures and cabinetry show their age, and the elevators feel a bit dated as well, but that adds to the charm of staying in a historic property. At the same time, there are thoughtful updates like the cordless phone charger, reliable Wi-Fi, and high-quality bath products that keep the experience modern and comfortable. With my booking amenities fee, I received a $20 daily dining credit, which was a nice perk. There's also a spa credit, though treatments are on the pricier side ($150-$200+). I ordered in-room dining one night (the Willard Burger (medium) with steamed vegetables) and it was fresh, flavorful, and generous in portion size. Thanks to Sabrina for making the order seamless via text and ensuring it was perfectly timed for when I got back to my room. Kimberly at reception was equally great, making both check-in and check-out effortless and welcoming. The five-star service really shines here. My only small suggestion would be to expand the in-room bathroom amenities. They had the basics (soap, cotton pads, Q-tips, and shower cap), but it would be nice to see items like razors, toothbrushes, or makeup wipes, which other luxury hotels sometimes include. That said, the shampoo, conditioner, lotion, and robes were all top quality. Overall, the Willard delivers the perfect mix of history, comfort, and service. Thank you to the entire team for making my D.C. trip so special! read more

See all

First off, the hotel lobby is truly beautiful. We had an afternoon tea event in the Crystal room. Service was eh-- not too attentive (didn't change the setup when new people came) but I guess we were a big group. - Scone: 100/10 (buttery and soft) - Sandwiches: 8/10 - Tarts: 10/10 - Cakes: 10/10 read more

InterContinental The Willard Washington D.C - Afternoon tea - Hotels Near Me - Washington, DC, District of Columbia

See all

I was previously a fan of the afternoon tea here and had visited several times in the past. Unfortunately, I will not return. I'm frankly insulted by their staff here. During my most recent experience here, we opted for the unlimited champagne option and our server only filled our glass about half way because he didn't want to wait for the bubbles to subside. This led to us never receiving a full glass of champagne except one time when another person stopped by to refill. One time. Our glass was actually empty quite a few times, with us waiting over 20 minutes for our server to come back. Nevertheless, we didn't make a big deal about it, and paid our check before we left. When we were leaving, we were asked by a manager how everything was, and I mentioned that the glasses of champagne weren't poured properly. I told her that I wasn't looking for any type of compensation since we both already paid each $200+ bill, I just wanted to talk to them about how the server poured the champagne. I had already planned to return in the future regardless, because I love afternoon tea. She told me she would let someone know and they would give me a call. We then stepped into the Round Robin bar for a drink before leaving. My friend was driving later in the evening, so she got a mocktail. When I stepped away to go to the bathroom, a manager came by and paid for a round of drinks, which was a surprise. Again, we didn't not ask for this, but it was nice. The next day, I received a call from the tea room manager. He said he had to talk to his manager and call me back. He never did. When I finally called back to speak with him, he proceeded to insult me by insinuating that I was lying about the situation and tell me that we had 3 servers the whole time we were there (we did not) and that my friend and I had consumed 2.5 bottles of champagne (for only two people). That was not even remotely possible because 1) I cannot consume that much, so we both would have been wasted and sick, and 2) My friend was driving later and only had a few glasses. I was truly flabbergasted and disgusted by this lie. Where did this information even come from? Anyway, I'm truly insulted and disgusted by Willard at this point. I love afternoon tea and go often, not only here, but in every country I travel that offers it. I will not be returning here.I was previously a fan of the afternoon tea hear and had visited several times on the past. Unfortunately, I will not return. I'm frankly insulted by their staff here. During my month recent experience here, we opted for the unlimited champagne option and our server only filled our glass about half way because he didn't want to wait for the bubbles to subside. This led to us never receiving a full glass of champagne except one time when another person stopped by to refill. One time. Our glass was actually empty quite a few times, with us waiting over 20 minutes for our server to come back. Nevertheless, we didn't make a big deal about it, and paid our check before we left. When we were leaving, we were asked by a manager how everything was, and I mentioned that the glasses of champagne weren't poured properly. I told her that I wasn't looking for any type of compensation, I just wanted to talk to them about how the server poured the champagne. I had already planned to return in the future regardless, because I love afternoon tea. She told me she would let someone know and they would give me a call. We then stepped into the Round Robin bar for a drink before leaving. My friend was driving later in the evening, so she got a mocktail. When I stepped away to go to the bathroom, a manager came by and paid for a round of drinks, which was a surprise. Again, we didn't not ask for this, but it was nice. The next day, I received a call from manager of the tea room manager. He said he had to talk to his manager and call me back. He never did. When I finally called back to speak with him, he proceeded to insult me by insinuating that I was lying about the situation and told me that we had 3 servers the whole time we were there (we did not) and that my friend and I had consumed 2.5 bottles of champagne (for only two people). That was not even remotely possible because 1) I cannot consume that much, so we both would have been wasted and sick, and 2) My friend was driving later and only had a few glasses. I was truly flabbergasted and disgusted by this lie. Where did this information even come from? And lastly, if I was expecting any type of compensation, I would have said something BEFORE I paid the bill. I simply wanted to give them feedback, but was insulted instead. Anyway, I'm truly insulted and disgusted by Willard at this point. I love afternoon tea and go often, not only here, but in every country I travel that offers it. I will not be returning here just to be insulted after paying $200+ (per person). read more

See all

Outstanding hotel in the heart of everything you want to see in DC. We stayed for 6 days for an anniversary trip in a Junior Suite, and we were so pleased we selected The Willard. The American Express benefits make staying even more special with a breakfast package, early check-in, and late check-out, along with a credit to spend wherever you wish. We chose to enjoy drinks in the Round Robin Bar nightly, which is a cozy bar with awesome bartenders. Everything about our stay exceeded our expectations read more

See all

I went to the Willard on Sunday to celebrate our 30th anniversary and enjoy the restaurant's week menu for lunch. I was told the restaurant's week menu was not offered on Sunday (?). Very disappointed. However, our brunch was lovely and Stephan, our waiter, was fantastic! read more

Went all the way to DC to grab French onion soup and some cocktails to be disappointed that The Round Robin Bar wasn't opened on Friday afternoon like years past. Still walked around and saw the pretty views inside of peacock alley and the gingerbread house (pictured) but would have loved to enjoy the yummy food and drinks the Willard has to offer! read more

See all

The Willard Intercontinental Hotel is an institution in Washington DC! It's located near the White House and the Washington Monument, as well as many excellent retail and dining options. It is one of those grand historic sites that cannot be matched in modern times. It has hosted many notable literary and political figures. In fact it has its own small museum on site dedicated to its past. One knows what kind of establishment it is when one enters the cathedral-like lobby. The ceiling of this room features seals of the fifty states surrounding its light fixtures. From the lobby extends the famous Peacock Row, which is a majorly impressive hallway, and is where High Tea is served. This is a formal event, and is well attended on a daily basis. In spite of this being a historic building, the rooms have been nicely updated, and WiFi is prevalent through the structure. It also has Café du Parc and the Round Robin Bar, both of which share a menu and are both notable in themselves. I was fortunate to get upgraded to a mini-suite with a priceless view of the Washington Monument. The rooms are comfortable and the staff excellent. They even come do a turn down service in the evening for you bedding. That's a level of service you don't see much anymore. read more

See all

In a new town and will choose 1 place to experience the afternoon tea scene here. Chose the Intercontinental. The food is 4 of 5-the desserts are fabulous and it feels like all the attention was to the sweets because the sandwiches are boring and ordinary. The scones are wonderful. Yes they will give you clotted cream with various jams. The tea menu is extraordinary and I really couldn't narrow it down but after a couple minutes I chose their signature blend (black tea). I'm not a fan of bergamot oil but this tea was fragrant and tasty. I must of drank 2 pots. My companion chose the Willard Black Blend that uses Chinese teas as base. I liked his more than mine that I wanted to purchase this tea to bring home as a gift. Alas they didn't offer that blend to sell only black cherry and signature blend (maybe some herbal one too but don't care to remember ugh) but Kevin our waiter gave us some loose leaf into a small bag (bless his heart). He was a great attentive waiter. The establishment gave us a birthday cupcake and the harpist played happy birthday. Kevin gave me a free glass of birthday champagne. Just a beautiful fall day outside to walk into a lovely historic establishment for tea. Companion and I kept talking and talking that they politely gestured that we could take our tea cup to the couch in the back (which we did) since they had to get ready for the 230pm crowd. The ambiance is nice to stay and keep the conversation going lol. read more

See all

I came here for afternoon tea to celebrate a friend's birthday. I loved every moment of it! There were four of us, so they brought us enough pastries for the group, and we ordered from the standard menu. We each got our own tea along with a glass of champagne (which is an additional $15). It has a very classy ambiance with a lady playing the harp in the background. read more

InterContinental The Willard Washington D.C - Hotels Near Me - Washington, DC, District of Columbia

See all

The tea service is savory sandwiches, deviled eggs; then scones with jams and Devonshire cream, and finally petit fours and truffles. Delicious! read more

See all

High Tea at peacock alley. For $120 dollars per person you get a sub par tea experience. First you get to wait in a long line to be seated.this is a four star hotel and you have to wait in line like your at a carnival or all you can eat buffet. TERRIBLE. THEN THE FOOD. HORRIBLE. It's cherry blossom season so that was the motif. I get it. But I'm sorry a dried up piece of sushi in the sandwich section. Twrrible I understand yhis was Japan themed but come on BE CREATIVE. . The rest of the sandwiches came with stale bread or vile bits artless uou can buy at Walmart. The scones were dry and crumbled when you tried to cut them. And the deserts were the predictable type you can get at any buffet. WITH the exception of yhe gentleman who pours champagne. Sre is was basically non existent. Do yourself a favor and buy some Oreos or Girl Scout cookies and some Lipton tea bags as you're way better off and $120 richer. read more

I had afternoon tea here today with a friend and it was a great experience! Everything was delicious but I especially loved the deviled egg, turkey mousse sandwich, and scones! The harpist was a really nice addition as well. All of the servers were professional and friendly! read more

InterContinental The Willard Washington D.C - Hotels Near Me - Washington, DC, District of Columbia

See all

Christmas Day brunch--unforgivable! Ruined our whole Family's special dining experience!! The rating has nothing to do with the cost or the staff. The poor rating is because of the quality of the food -- just awful ! $200 per person, plus 24% service fee and how do you mess up breakfast??? The pancakes were white; undercooked. I had to give the egg omelette to the server, it was so runny. The other breakfast items were similar to a hotel continental breakfast. The sushi was being prepared on site but was falling apart. The prime rib was chewy and on the kids table, the burgers were very overcooked! The desserts were prepackaged items. The lighting was very nice and the setting beautiful. Though Santa looked haggard and his suit was dirty . Never. going. back. read more

Thanksgiving brunch very nice expensive definitely for a special occasion. Come hungry, lots and lots of food. read more

See all

The Willard Hotel is one stop I knew we had to make during our trip due to the history that took place within these walls. Whether you stay here or have a drink here I highly recommend! There's just something about being and sitting where others of power came before! Here's the background - The Willard Hotel is a storied Washington landmark located across the street from the White House south lawn. Because of its prime location, it has attracted scores of notable guests over the years including Abraham Lincoln, Mark Twain, Walt Whitman and Charles Dickens. In the book "Lincoln's Boys," author Joshua Zeitz recalls that during the 1860s "Willard's was a modern wonder, with 150 guest rooms, lecture and meeting halls, and a massive bar and dining room where hundreds of patrons gorged themselves daily on fish, oysters, venison and good champagne." Before the explosion of Washington's nightlife in recent years, the Willard was one of the power centers for the political class of movers and shakers. Before moving into the White House, Abe Lincoln hunkered down at the Willard with his private detective to sniff out any assassination attempts. During President Grant's administration, local lore has it that the president spent so much time drinking brandy in the lobby that favor-seekers started staking it out to get access to him, popularizing the term "lobbyist" in the United States. In contrast to its modern-day image of class and respectability, the area around the Willard was once a raucous neighborhood known as Hooker's Division. A newspaper clipping from the 1890s explains that "During the Civil War it was occupied by the camp of General Hooker ... since then it has become the plague spot of Washington, a center of vice, liquor-selling, and prostitution." The lobbyists who hung out there peddled in alcohol and sex, not campaign donations. The original hotel dates to 1816 and was actually an interconnected amalgamation of rowhouses. The present-day 12-story structure was built in 1901 and was an early example of skyscraper construction in Washington. Its engineering drew on the steel-framing concepts developed decades earlier in Chicago and New York. A fire in 1922 sent Vice President Calvin Coolidge and several senators fleeing, but thanks to the steel skeleton the damage was repairable. Forty years later, Martin Luther King Jr. rented out a room and put the finishing touches on his "I Have A Dream" speech before delivering it at the nearby Lincoln Memorial. read more

See all

Elite Status: Diamond Ambassador Booked: 2 Queen Premium Upgrade: 1BR Suite #844, expansion #845 (butler's pantry, full bath #2, living/dining room, closet) View: City (facing F St NW) Rate: ~$1,250/night (includes T&F) Size: ~1,120 sqft Bedroom: QQ, 47" TV, work desk Living Room: 55" TV, pull out sofa bed Dining Room: table for (4) Butler's Pantry: refrigerator, sink, coffee machine, tea (2) full baths Bedroom bath: alcove tub shower Second bath: shower stall + soaking tub Bath Amenities (all pump): BYREDO BAL D'AFRIQUE (hand soap, lotion, body wash, shampoo, conditioner) Welcome Snacks: Panna, San Pellegrino, Chocolate Cake, Macarons (TY!!) Diamond Breakfast CR (for 2): $82 ($41/pp) Ambassador F&B CR: $20 Cleaning mishap = $100 F&B CR (much appreciated!) Ambassador 4pm late checkout From my family to yours- Thank you, GM Markus Platzer (and the entire Willard Family) for your gracious hospitality! This is our third stay at your historic hotel and by far the most impressive. Happy Holidays! We look forward to many future visits. Cheers! read more

See all

Wonderful stay as always. Upgraded to Willard Suite with a View. Over the Thanksgiving weekend, was surprised to get an upgrade. Diamond Status Ambassador. Used our free weekend night which was an awesome value. Always spectacular service. Just in time for their holiday decorations which are straight out of a magazine. read more

See all

Went here for afternoon tea and I had a great time! I dined in the alley that was perfectly decorated with cherry blossom decor. My table was directly in front of the harpist who played both fun and modern songs on the harp. The waiter greeted me and asked if I wanted Champagne. I decided on a cocktail instead. I love how the tea was themed for the cherry blossom festival. All the courses came out at once, I enjoyed them all but I do wish the scones would have been warm. The jam and creams with them were tasty. There was a matcha scone and that was a first for me. The savory courses were not your ordinary tea sandwiches, there was a sushi roll and salmon on an edible spoon. I did not get a chance to eat all the desserts but they were tasty. I also love the few special touches they added like bringing a candy cherry blossom as a gift from the chef and taking my pictures since I was alone. It was a really great experience. I felt like royalty and I want to go again one day! read more

See all

This review concerns a New Years Eve party I attended at The Willard, rather than a review of the hotel itself. The event was black-tie and prior purchase of tickets was required. I purchased my seats about six weeks before the event and they sold out soon after, so it was very well attended. My fellow attendees were wearing their finest with dress military uniforms, tuxedos, long gowns, and fur coats. The Presidential Sponsor tickets we had entitled us to an open bar, live music (in several different rooms), and a sit down five course dinner with unlimited wine and cocktails. We purchased tickets for a table of two, but there were tables for four or six at a slightly lower price and I would highly recommend it for a group. Guests were given a complimentary glass of champagne on arrival and then ushered to their ticketed dining room. One of the dining rooms was The Willard Room and featured a light buffet. I saw several people, including children, entering and leaving the room and started to enter but was directed to another dining room. Our dining room was the Crystal Room and included its own live band and amazing service! The service was so attentive that I hesitated to set my cocktail or wine down because it was immediately refilled. Servers were also in black-tie and very professional. Access to the individual ballrooms with their different styles of music (dance/retro/pop/jazz)he was determined by the wristband we were all issued on check-in. Since NYE only occurs once a year, we justified the expense for the VIP access and were very glad we did! This allowed us to roam all of the rooms after dinner with a constantly filled glass of champagne in hand and experience all the event had to offer. All attendees were allowed access to the main ballroom for the ball drop, with full buffet tables and bars available for those that were still hungry or wanted a drink. It was very impressive. The night ended with the countdown and a balloon drop, as is required. :-) I didn't include any photos which shows faces and I was too busy dancing and having fun to take any of the balloon drop. You'll have to trust me that it was epic. We couldn't have possibly had a better welcome to 2024! read more

See all

Trudged in at a bit after 2 am after doubly delayed flight from florida - came for a few days over my birthday . Great choice thanks to my awesome wife ! Some location . Some history . Nothing cookie cutter bland here . That first night we sunk in exhausted and slept in til noon ! Delightful . Comfy beds , spacious room overlooking the park across the street , hot and good pressurized shower . Hey . My wife says she loves the backlit mirror with its changeable settings ? Can we get one like this for home ? No says I - within weeks we had two !! You can't beat the location here , the whole package , services etc etc . Very happy birthday stay . Next time around town I'd certainly be glad to be here . read more

Must hit the round robin bar. Please ask for Raydel. Best bartender ever. His old fashion drink is to die for. read more

InterContinental The Willard Washington D.C - Hotels Near Me - Washington, DC, District of Columbia

The Willard sets the standard for a 5-star hotel. The best staff in the world. An amazing historic building and the best possible location.

We went here for an afternoon tea! Amazing!! The food was delicious, the china was beautiful, live harp. Great service! read more

See all

You can live like the queen or king that you are at The Willard. This is my second visit in two weeks, and both experiences were amazing. On my first visit, I started my day with afternoon tea in the historic Peakcock Alley. And it was tea! (iykyk) The food, tea, champagne, service, architecture, and history are all rich, full of flavor, and life. I was seated immediately upon arriving at my scheduled time. I was greeted with a warm smile from Mimi and a delicious, generous pour of champagne from Deepak, who took the time to explain the numerous teas available as well as the caviar. I didn't have to wait for anything because everyone on staff was attentively addressing my needs, sometimes even before I realized it was a need (like keeping my teapot filled with fresh hot water). I absorbed the rich history of the beautiful building. I enjoyed a delightful meal at a table set for a queen and smiled at all the wonderful humans strutting down Peacock Alley, each uniquely adored as a designer original. From there, I headed to the spa on the second floor. Marian, a fantastic massage therapist, immediately greeted me. I took a trip out of this world during the Cloud 9 massage experience. Protip: Add the leg wrap to melt away in blissful relaxation and skip the makeup to fully enjoy a relaxing facial massage. Marian was so skilled at her craft that I booked another massage this week. I get weekly massages, and this is by far the best massage I've ever had. Following the massage, I was given a complimentary skin analysis by a delightful aesthetician, Senka, whose name is as beautiful as her spirit. Following the skin analysis, I had the best, most relaxing facial using all-natural Yonka products. The complimentary hand or foot massage add-on was definitely a winner. I finished up the day in the relaxation room, where I had brownies, gummies, and more champagne. Sata regularly checked in on me to make sure my experience continued to be relaxing. It was such a lovely day that I returned the following week to do it all over again, and I literally had the spa all to myself. It was the best money I ever spent, and I look forward to doing it again and bringing my loved ones to this heavenly place. The Willard really has a cash cow. They should create baecation, staycation, and vacation packages to enjoy tea, a brief historical tour of the hotel, and one or two spa services. They should have an option to add unlimited champagne in the spa, or even have an area to have tea in the spa. It would be the go-to spot for occasions like girls' day out, date nights, mother/daughter outings, and after church fellowship. They could even open the beautiful patio outside the relaxation room for luxurious relaxation cabanas and sitting areas, and add a calming wall waterfall or standing fountain. There are really a lot of opportunities to make this space and experience as unforgettable as the people and services. read more

This review only applies to the Thanksgiving Holiday Brunch: I have not been a guest in the hotel: lI won't risk losing your attention with a snappy opening line: DO NOT WASTE YOUR MONEY ON THIS THANKSGIVING BRUNCH. You would have a better experience at an Applebee's and save yourselves $150. I have had Thanksgiving meals in hotels in Chicago: Peninsula, Boston:Four Seasons and New York: Ritz. I was looking forward to an experience at this fine old grand hotel, I could not have been more disappointed. There was no part of the meal options that I would rate even good. Hard to ruin a raw bar but the oysters were tasteless and too warm, the shrimp had an odd oder and were slimy ( thawed too fast). The chacuterie options were cubbed cheddar, low quality brie, a passable goat cheese and blue with store bought crackers. The best was the salad course which was pre-served and dressed in small old fashion glasses among the selection was a macaroni salad that tasted like the kind you find in a the deli section of a large grocery store. Main course: the worst turkey I have ever made was more moist than the one they served, the prime rib was 50% gristle (did have a good whipped horseradish condiment). Finally the dessert bar while the best of the courses was nothing special and certainly not reflective of the price tag of the meal. Perhaps the best indicator of the poor standards of the brunch were the small details like the spoons used to serve the sides had not been cleaned likely since the brunch began and could not be removed from the plates they rested on because of the build up of gunk. The waiters in the dining room were great. Previous reviews have cited service as poor, I don't believe that applied to the wait staff, only the staff responsible for tending to the food were bad. It was just a shame that this fine old hotel has been reduced to the standards of a Comfort Inn. the mimosas, Bellinis and Bloody Marys are included, so drink up you're going to need it! My hope is that this review will spare someone from making the same mistake I did read more

Attended Afternoon Tea for the first time here at the Willard and had a fabulous time. The service was exceptional. I explained my restriction to duck and my waiter replaced it with two other sandwiches. The scones deserve their own review! So flavorful and even yummier with the apricot jam and Devonshire cream. The pastries were also tasty (my favorite being the blueberry tart). There was a lovely harpist playing throughout teatime and it added he perfect touch. The Willard never disappoints read more

See all

The ambiance and location are top notch. Full disclosure, I paid for both nights using points, not cash. Normally I would not be able to afford such a luxurious hotel. Parking is mandatory valet and $59 night. We left our car alone for both nights because you can pretty much walk to every major DC location from here. The general staff was very welcoming but we had little interaction since we were sight seeing most of the time. The room was spacious and very comfortable. I was very disappointed with our liquor store view, but scared to ask for an upgrade because I do believe you get what you pay for. The lobby, cocktail lounge are absolutely beautiful and full of history. I would love to stay here again, but will most likely go with a more moderately priced hotel nearby. Four out of five for a couple of reasons: The coffee pods were listed as $9 each on the mini bar menu. Upon checkout it didn't appear on our bill perhaps by mistake, but I only had one because I couldn't find any free coffee option. Had to call bell services twice upon check in, took over an hour to get our bags, no big deal, but the same thing happened upon check out and since we had plans for breakfast we just handled our own bags. I had a negative interaction with the valet captain due to a miscommunication which I won't get into but I wish it were handled better. read more

InterContinental The Willard Washington D.C - IT's bougie and I LIKE it! - Hotels Near Me - Washington, DC, District of Columbia

See all

OBBBBBBSESSSSSSED!!!! My husband surprised me with afternoon tea. This entire experience was just perfect! Very attentive staff that provided us fresh hot water for our tea without even asking. The hotel is just spectacular; we were in awe from the second we walked inside. Truly gorgeous. I also can't believe they had a full option for vegans as well. Just make sure to CALL AHEAD TO ORDER THE VEGAN SELECTION. A little $$, but completely worth the experience. Valet was also validated, so we got free parking. 100% recommend! read more

InterContinental The Willard Washington D.C - Hotels Near Me - Washington, DC, District of Columbia

See all

The hotel is lively but we've been waiting NINE HOURS to have engineering fix a fire alarm chirping in our suite

The hotel feels regal and sophisticated. Very fancy with a ton of historic charm. The lobby is gorgeous and the staff very attentive. Our room was very spacious. We booked a King suite. Cleanliness is important and our room was impeccable. The hotel was calming and quiet and we were able to get hours of rest. The bed was very comfortable. Front desk staff were friendly and helpful. Parking is about $60/night. The valet parked the car and we walked everywhere since there are so many things to do only footsteps away. This is a great location!! Loved it! read more

InterContinental The Willard Washington D.C - Hotels Near Me - Washington, DC, District of Columbia

Hotels can be basic boxes where a person goes to sleep, but you won't get a bland experience at this historic gem. Located down the street from the White House you can't ask for a better DC experience with this luxurious hotel that takes you back in time. Our Jefferson presidential suite that is bigger than most houses was a top of line experience that we enjoyed over the weekend. read more

InterContinental The Willard Washington D.C - Suite life 2023 - Hotels Near Me - Washington, DC, District of Columbia

What a mess. This hotel, itself is a three star property, the staff - notably Ayya who confidently lied to me, presents this as a clear zero star property. It is worn down in my opinion. There are older hotels in DC with history and many are kept up and quite nice for their age. The Willard is showing age and management is doing a poor job of preserving it. The room had damaged lamp shades, worn furniture, and stains. This is not too atypical but when they call themselves 'luxury', you expect more. The tub was the big issue - it was dripping when I arrived and the stopper was down. It was just filling up with water, such a waste of resources. I told the front desk and that I had calls upcoming in about a half hour and I cannot have them in there tinkering when I am on calls. One would imagine they would offer another room - nope - their solution, we will deal with it when you leave. The hotel was dead. I know busy and this is not busy. I lived in DC for 2 years and I know when something is going on and my company frequently has large gatherings at hotels like this, you know there are people when there are people. The front desk after the fact stated there wasn't a room available. I think the duration of my stay I saw 2 people in the 8th floor hallway and maybe 14 other people max. It was dead. It is a waste of money to stay here. The location is good but there are a lot of better hotels like the JW nearby. I would avoid this one. https://youtu.be/75wEgeLMqWY read more

The place is undeniably beautiful. The teatime experience is excellent at the bar, although the service during other times of the day falls short. I visited on Friday the 27th at 5 PM, and it wasn't particularly busy, yet the service was still lacking. read more

Phenomenal stay. We arrived early (checked out of a different hotel) and had expected to have the bell desk hold our luggage (greeted at entrance of hotel and given claim ticket) but to our surprise our room was ready to check in and it was a suite (Parks of being a member). It wasn't just a basic suite but a "wow" suite with nice furnishings and decor. Very fancy and turndown service was always a delight. The staff was accommodating and room service was quick and good. We were using the minibar often and only wish they would have restocked this/ housekeeping was missed the last night but after calling, within 3 min they were up there with the turndown lady working hard and that in itself was impressive. The hotel is amazing and one of Intercontinentals better locations in the world. Close to the WH and most of DCs favorite landmarks. This will become my location when I visit. Check out the round robin bar and have a mint julep. read more

See all

Well, after all these years, the Willard still lives up to its name! Great service, great room, great ambiance, a experience overall! read more

See all