Great location! Right at Lafayette Square near the White House. We had a good visit here. The staff were very helpful and friendly. Room and bathroom was a decent size (except for shower). Line for the restaurant is odd( maybe offer a time window for guests so a huge line doesn't form at once). Pretty clean, given it's an older, historical building. Price wasn't bad compared to others in the vicinity. There were a few things that could be improved such as : weird smell in hotel lobby near bar/restaurant (not sure why). Hallway carpeting could use an update. Rooms could use better coffee maker and supplies. Privacy shades on most of windows but not the one by the bathroom. We would visit again, especially if we wanted to do a White House tour or visit the Washington Monument. read more

Absolutely perfect! The location is perfect, close to the best parts of DC, and a short ride to National airport. The accommodations were perfect. Clean, comfortable, and peaceful, including resources for guests who require mobility support. I have never met a friendlier and more attentive staff. Everyone went out of their way to make sure we had everything we needed on our trip. And the food and beverage from French-pressed coffee at breakfast to cocktails at night were exactly what we were looking for. My favorite hotel in the district, by far. read more

We stayed here during our visit to washington, d.c. We enjoyed our stay. We requested a late check in and had a smooth and quick check in experience. The room was very comfortable and spacious, and so was the bathroom. Our room was serviced through out or stay without any issues. The hotel is nicely situated within walking distance of many local attractions. read more

Sofitel Lafayette Square Washington DC - Bedroom - Hotels Near Me - Washington, DC, District of Columbia

The service was great!!!!!even the workers were polite and positive. When we arrive, we were very tired so They gave us an early check in. So far, we loove the vacation here in sofitel. The rooms were also very clean and fancy. Me and my daughter loved it thank you for the service!!!!!!! read more

We had a great stay at this location. I'd give it 4.5 stars compared to other Sofitel Hotels we've stayed at in different parts of Europe. It's a star above the Sofitel New York in Midtown which wasn't as spacious. The building dates back to 1928, which is why the Sofitel Lafayette Square is considered to be a historic hotel. Accor acquired the office building and renovated it back into a boutique hotel. You can definitely see this in the art deco design of the lobby. I couldn't help but stare up at the grand look of the clocks above the elevators while sitting on the comfy emerald green lounge seating. There are gorgeous 1920's scenes of Paris inside the elevators and around the hotel. The mosaic flooring in the breakfast café was also a nice touch. There is a coffee and tea station in a little parlor type room to the right of the reception area. There are many advantages as a guest. Make sure you review the Urban Experience fee inclusions card for more details. It even includes a guided daily run and yoga classes, as well as a 10% discount on food and beverages at Opaline. We were able to get an upgrade to a luxury corner room. The service here is fantastic. The room was very spacious. The duvet cover was very comfortable and warm. I liked having a Nespresso machine with espresso cups and saucers. The leather furnishings were a bit worn, but clean. We appreciated the use of the robe and slippers provided. Although, my husband was also looking for slippers as well. I'm guessing there's not a need for 2 pairs of slippers. The shower stall is a good size, but I do suggest that they shorten the extension of the shower head during their next remodel. There's not a whole lot of extra room to soap up. The water pressure was very good. It looks like Sofitel switched from Hermes to the Balmain brand of products in their bathroom amenities. It's not as strong of a scent, which is nice. Overall, the room was quiet and comfortable. We enjoyed it! Our breakfast at Opaline was great. We especially loved the coffee. The location of the hotel is perfect. It's close to everything. We wouldn't hesitate to stay here again. read more

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The front desk staffs are super nice and helpful. The room is big and it has both shower and tub. I love the view and the body care set. It smells great and the smell lasts long. Walking distance to many restaurants and the Whitehouse. Highly recommended :) read more

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This is not a 5 star Hotel! The location is the only decent aspect of this hotel. It is located about three mins away from the White House in the heard of DC. Cons: - Old: this place needed a renovation like 15 years ago. They have old school light switches - the ones you flip up and down. The floor boards are worn and dirty. Beds: when you initially walk in you realize the mattresses are so worn that they sink down in the middle where people sleep Room service : does not exist! But at least food delivery services can deliver to your room directly Snacks: no where to even buy snacks on the property Fridge: the "fridge" in the room is a wine cooler and not even able to cook. It is musty and gross. Furniture: worn, old, outdated and ugly Technology: does not exist, basic channels on basic tv Parking: $75 a night Return: nope read more

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Visiting DC from Jersey. The hotel is located in a great location. Walking distance to many of the museums, restaurants, and DC landmarks. The front desk was friendly and very helpful. The hotel is very quiet. The room and bathroom were clean. Great water pressure in the shower. Many amenities. The room was spacious. King size bed was very comfortable. The only complaint was that the coffee maker didn't work properly. It was a rainy weekend in DC. They had complimentary umbrellas, which was great. They have a restaurant and bar on premises. We didn't try them. Valet attendants are very attentive and quick to retrieve our car. The parking is $65 a night for a regular sized car. We had our car ready in 10 minutes. Nowhere else to park on the street. Check-in and check out were quick. read more

Sofitel Lafayette Square Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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I had a great stay here. The room was nicely decorated and modern. The bed was clean and comfy. I liked that the bathroom had a separate bathtub from the shower. The lobby area of the hotel was beautiful with lots of green velvet. There are several good restaurants within walking distance but if you didn't feel like venturing out, the restaurant at the hotel is also a good spot. read more

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Checked in and told the clerk I would staying 1 night. Checked out the next day and was given a receipt for one night! Then I was billed for another night, and they refuse to refund the second charge. I will have to protest the charge with my bank. Horrible Customer Service. read more

The parking is toughest task and getting around the city. The Valet "Million" was instrumental with navigating the area. He was kind and helpful being the first point of contact he provided positive momentum for the stay. The front desk and other staff we pleasant and helpful. Rooms were cool. Free coffee every morning. Location is close to everything. read more

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This place was a dud. It's a "5 star hotel" in every place I could find from Google maps to TripAdvisor. It's generally well rated as well according to most reviews. We booked it thinking we got a good deal for under $200 considering most sites we checked this place was going for $300-400 for the same dates. Upon arrival, we noticed that the auto opening front doors didn't operate correctly. You generally had to manually open them. Not sure why they don't have a revolving door like most places around here do. Check-in was short n sweet which is nice but didn't get that 5 star vibe. We noticed one of the buttons on the 7th floor didn't work to call the elevator. Also ice machine on our floor was out of order. Headed up to check out our room and thought maybe they put us in the wrong room and wrong hotel. Shit looked like a Days Inn and the worst part was they booked us in a room with two doubles when I clearly have a King bed listed on my reservation. They offered to move us later in the week when I complained but we realized that this was more of a hassle than it would be worth since we would be checking out two days after the move. Better to get settled in a shitty room than to have to move to a less shitty room a few days later. More issues with the room include, no office chair if you want to work, integrated lighting for the bathroom mirror was peeling away and looked melted, the toilet would continuously run after flushing unless you took off the lid and flipped the chain, the beds weren't great, everything was old, not updated, the closet was useless, and small, and had a small screen TV for a "5 star" property. I'm all for old boutique hotels but usually they are clean, modern, and presentable. This place was not. I don't see how anyone could be happy spending their money here when there are so many other fine properties in DC. They got me this time, never again! read more

Large rooms that are adequate but this hotel is desperately understaffed, from the doormen to the front desk to housekeeping the service was non existent. To compete in DC they will need to staff up this place. read more

I expected more for a Sofitel - didn't look at Yelp before booking bc I thought, well it's a Sofitel, it'll be great. As other reviewers said, it's not what I consider a 5 star hotel. It was small and room was not particularly luxurious. Bathroom mirror was peeling and toiletries were "Balmain Paris" which I thought oh it'll be quality - so I used it when I normally use my own toiletries. Later I read the bottle and it's made in China!!! Acckkkkk! Like even a Renaissance which is a 4 star hotel uses Aveda ... c'mon... don't skimp on the toiletries in a "luxury" hotel.... I didn't mind the $65 valet bc I know DC parking is pricey. Location was decent (the reason I booked here) - we were walking distance to the White House, National Mall, all the Memorials. Staff was friendly and the beds/down pillows were very comfortable. Aside from that though, it was not up to the quality of a 5 star hotel. read more

Sofitel Lafayette Square Washington DC - Hotels Near Me - Washington, DC, District of Columbia

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I enjoyed my 3 night stay at this hotel. The location is perfect for walking to the Smithsonian Museums and the monuments. It is convenient to the Red, Blue and Yellow Metro lines. The bathroom was stocked with Lanvin toiletries which I liked. The rooms are a good size and nicely decorated. The technology is up to date with WiFi working well. The tv had a wide selection of cable channels but no HBO. I was happy to see Google Chromecast on the tv so I could watch my favorite apps and programs cast from my phone. The one significant area I wasn't thrilled with was the check in. My room was not ready when I arrived. The clerk was extremely slow and wasted a lot of my time. I received a call when I could check in and was told that my luggage would be sent to my room. It never arrived so I had to go down and get it myself. It was on the floor behind the front desk and the attendant was conversing with the desk clerk. No offer of help. If I could award half stars, I would grant 3.5 rather than 4. read more

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Ooh la la! Walking into Sofitel Lafayette Square, the hotel air smells like a L'Occitane. What a joy it was to stay at this hotel. Knowing what I know about DC, I parked across the street. The hotel valet charges a fortune, mamma didn't raise no dummys! Walking into the lobby and checking in, its very chic. The one thing I noticed, there isn't anything complementary. I saw some hot water but no tea bags? It would of been nice to have a large jug of ice water with lemon slices? Get on that Sofitel, I'm an idea man. This hotel is in a prime location. I left my car in the garage, there was no need for any type of driving during my stay. Restaurants and shopping? All within the area. Public transportation? Boom, very close. Uber pick up, there are two entrances so make sure you tell the driver where you'll be. Walking into our room, its all new. The bathroom looks spotless, there is a tub as well as a standup shower. The bed was soooo comfy and the closets were also large and in charge. Once we put our stuff away and settled in, we went outside to relax on the street patio. I went to Total Wine, bought a cigar and some drinks for my wife and I to indulge before dinner at Joes Crabs across the street. My French-Canadian wife enjoys being greeting in French. That's the allure with the Sofitel Lafayette Square Hotel. Its secret is the high quality bath fixtures, soft sheets and great customer service. If we had more time, I would have liked to dine here but there is too much in the area. I walked a block away and went to Zekes for coffee & breakfast. Whatever your choice may be, you can't go wrong with the Sofitel Lafayette Square hotel. read more

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Beautiful hotel with an European flair. This hotel is a listed a member of the Historic Hotel of America and Historic Hotels Worldwide. I took my husband here for his birthday weekend of August 3rd & 4th. After a red eyed flight from San Francisco, we arrived in DC at 10am and decided to see if we can check in early. A wonderful doorman greeted us and held the door opened for us. Not only were we able to check in early (without a fee!), we were very pleased with the service and swiftness at the counter. Feel free to look at all the plentiful photos that I took of our room below! ROOM: A king size bed, not much of a view. View of a side building. Very clean, modern, tastefully decorated, with lots of space for 2 people. Room included a large bathroom with both a walk in shower and bathtub. LANVIN PARIS Body lotion, Shampoo and Conditioner which smells soo good! The whole room smelled fresh like a fragrance counter. Large bed, plush pillows. 2 complimentary water bottles for us. Coffee maker, flat screen TV. Closet with a safe. Artwork of Paris and the Eiffle Tower (wish our hotel in Paris has half as good as this!) as well as artwork of DC. Sunday morning, I woke up and ordered room service from the restaurant downstairs, Opaline Bar & Brasserie. I ordered scrambled eggs and French Toast. What a treat, breakfast was delicious with 2 small bottles of glass maple syrup (a touch that I only received at Bellagio Las Vegas, glass jams). The best part was the walk ability score to the White House, Museums, Parks, Restaurants, etc. Wonderful stay and would not hesitate to recommend this hotel to anyone! read more

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We LOVED this hotel. Pros: - Close to the White House and tourist attractions. We walked to many sites or took a short Uber. - Super comfy beds and bedding - Clean and updated - Nice restaurant on site with wonderful outdoor patio - Wonderful service at front desk - Housekeeping staff did an excellent job Cons: A/C cooled the room but we would have liked to lower it a few more degrees at night. Could only go to 64 degrees I give this property 10/10! read more

This hotel is nicer than an average hotel, but in comparison to other 5 star hotels I've stayed at it falls short in many aspects.I have never stayed at Sofitel and was excited to experience another luxury chain. I will not stay at this location again, and likely won't stay at Sofitel in any city. Let's start with the positives. The location was amazing. We were near everything & able to get everywhere within minutes. The staff was extremely professional, courteous and helpful. The security was great. There was an attendant at the front door all night and the elevator requires room key. The hotel smells amazing and is very clean. Beds and pillows were very comfortable. Where it falls short... there were no modern amenities, no personal touches and food options were very limited. For me, these items really make a hotel 5 stars. The shower had no bench or area for shaving and the water pressure was terrible, so bad we had to either take a steaming hot shower or hose off in the bath tub. I was so glad I didn't have to wash my hair. However, the soap, lotion and shampoo was very nice. TV was extremely limited with about 20 local channels, no option to project phone or sign into streaming apps like Netflix and we couldn't review room charges or checkout on the tv like in other luxury hotels I've stayed in. The phones were so old, l you couldn't hear anything when speaking to the front desk/ room service. The cleaning crew made beds and refreshed towels, but didn't throw away old food or obvious trash on the counters. The countertops/ desk were left untouched and unorganized and there were no sweet treats on pillows or thank you notes. The coffee & creamer in the room were off brands and comparable to your average 2-3 star hotel. No additional coffee, creamer or waters were left, even though we used them all everyday. I know how this section sounds but I am accustomed to these extra things when staying in luxury hotels & love them. There were simply no warm & fuzzy feelings or personal touches. We stayed during 4th of July weekend. The hotel provided umbrellas which was nice, but when I asked for towels/ blanket to watch the fireworks I was directed to the nearest CVS. I was floored by this response. And the food, there is a very nice French bistro in the hotel. It was delicious with great drinks. However, food at the hotel stopped when the restaurant closed at 9:45pm. There were no options for food after the restaurant closed. Room service was from the restaurant. No late night options, I was told to order from UberEats. Also, there are no kid friendly options to choose from. Overall we had a nice stay, but was disappointed since this hotel is considered a 5 star luxury hotel. read more

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Honestly not the best and not up to Accor standards. My husband and myself came here to celebrate or anniversary. I used a suite upgrade and was excited to come spend time here. Our suite was facing the back of another building with not view at all which made me a little sad. The couch was stained and dirty and there were water spots on the ceiling. Cons: Lousily suite No specials occasion extras Expensive parking (expected in DC) Hot and stuffy bedding No rooftop area Pros: Location Good bar/bartenders Location read more

Sofitel Lafayette Square Washington DC - Water stains - Hotels Near Me - Washington, DC, District of Columbia

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Clean, quiet, comfy, close! Only blocks away from the White House, and walking distance to the Washington Memorial, Smithsonian museums and about a mile and a half to the Spy Museum, the Sofitel is a gem of a hotel. The staff was very friendly, and the amenities were very clean. Our room had light blocking blinds so I had one of the most restful night's of sleep I have had at a hotel. The bathroom had a walk in shower, and a separate step in bath tub. Parking is on site, and a very tasty breakfast was included in the cost. I would give this place five stars, but our room did not have a functioning refrigerator. It was an empty minibar refrigerator that was small and did not keep things cool. Overall, it was a great stay! read more

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This is not a luxury hotel. I was treated with what I can only describe as contempt by the restaurant staff as a solo traveler. I stayed three nights and had breakfast in the restaurant each day. The waiters were rushed and rude each day. In spite of this, I tipped more than 20% --only realizing afterward that an additional 18% tip is automatically added to the bill. On my last morning, the waiter forgot (?) my order and I eventually left without breakfast. I suspect this terrible service is a result of poor management and I regret not booking a better hotel while in DC. read more

Disappointed with my stay at the Sofitel Hotel. While this hotel is supposed to be a 5-star hotel, I would say it is more comparable to a 3-star hotel. My room was dirty -- dusty and stains on the chair. The AC stopped working in the middle of the night so the room was extremely hot. The room did not have close to the quality of a 5-star hotel nor did the service. With the high prices, for my next trip to DC, I would definitely pick a different hotel to stay at. read more

We really liked this hotel and the location is nicely located. Had cold water one day for a shower but other then that the room was nice

AAA rates this as in the top 20% of 3-star hotels and being clean, which is accurate. The good: Excellent location for sightseeing on the National Mall. Friendly staff. Clean. Large bathrooms with separate shower and bathtub. There are three reasonably priced dining options for lunch or dinner nearby (Cheesecake Factory, Old Ebbitt Grill, and The Hamilton). Very close to the Metro (McPherson Square), that has direct access to Reagan National Airport (DCA) and access to Dulles Airport (IAD), the Zoo, the Capitol, and Nationals Park with a transfer. The bad: It needs an update and it is an old building, so its furnishings are worn and you will hear plumbing and HVAC noise and doors being closed. I reserved a Luxury King Bed room. The room that I was initially assigned had a 12" to 18" crack in a window, a clothes iron mark burned into the rug, and worn furniture, including a chair that was ripped (see photos). When I informed the front desk of the damage, I was reassigned to a different room that was in better condition (no cracked windows or burns in the carpet), but its chairs were still worn, the shower door was misaligned and made a screeching glass-on-glass sound every time it was closed, and in fact did not close all the way, and the silver on the bathroom mirror was peeling off. The worst part of the second room was the constant noise from the duct work over the bathtub that made it difficult to sleep at night, or concentrate during the day. The rooms didn't feel like they are as large as the hotel's description of them says they are. There is a $30 a night ($34.79 with tax) "urban experience" fee which really only provides coffee in the lobby in the morning and ice water in the afternoon. Hotel breakfast is expensive and there are not any sit-down breakfast restaurants nearby. The bottomline: A good place to stay if you get a low room rate that reflects that it is a very good 3-star hotel in an excellent location with a friendly staff, but it truly needs updating and is an old building, and you will not have easy access to a reasonably-priced, sit-down breakfast restaurant. read more

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This place is amazing. The vibe is just right. Very close, walking distance, to the White House and amazing restaurants. A short scooter ride to attractions like the Washington monument. Easy ride to Georgetown. The beds are probably one in the best I've ever had. And I stay in hotels 150+ nights per year. Guest service and vibe are obv up to the Sofitel standard. Hashtag worth it. read more

We checked into the Sofitel hotel. We had a late checkin. We arrived in the room, 919 which was a Junior Executive Suite. On the surface everything looked ok. I opened up the sofa bed to prepare the bed for my son, and I found what appears to be a very thin mattress that was stained in multiple spots. There was no bedding on it. Not that I was going to allow my son to sleep on this, I looked in the closet and there was no bedding to be had. The small in room mini-bar refrigerator was empty and had a foul smell. Under the pull out couch was completely filthy, as if it had not been cleaned in a while. I went and spoke to the front desk and they offered to move us to another room. We then moved to room 717, and things were slightly better. This time the pull out couch had a top sheet, but there was still no bedding to be had in the room. Both rooms had a view of an alley and other wings of the hotel. For a Junior Executive Suite, I would have expected a premium view other than the alley. There was definitely a lack of attention to detail when it comes to cleanliness and general maintenance. The mini fridge was empty and appeared to have water leaking in it. For the price we are paying for the room, I would expect better attention to detail and cleanliness. Especially during COVID. The first room, the tv remotes were wrapped in plastic bags, and in the second room, they were not wrapped. I always wipe the room down anyway, but that is not the point. The shower was very small for the type of room. On a positive note, the size of the room was decent. The main bed was very comfortable and there were two separate A/C units in the room and they worked great. Update: we checked out early and was never contacted by a manger. read more

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Great door staff. This is the most quiet room we have found. You knew people were here but walls, halls, and the entire environment was very quiet. Best European style hotel we have stayed in while in DC. read more

Excellent location, courteous staff and a very clean stay. Pricy but you can find good deals.

I had such a wonderful experience in Sofitel in Xian, China , great buffet, beautiful modern hotel that all I ever dream about was their buffet food. When I called Accor to book directly their rate was higher than hotel.com n there was a language barrier I didn't like so I went back to hotels.com I was told the buffet cost $35 pp a day so I skipped it I figured I might have the buffet every other day. When I got to the hotel I was shocked there was no buffet at all, furthermore the bar looked dark n not very interesting, the restaurant menu was limited n didn't have anything I could eat. Without the buffet there was nothing to eat, no fast food anywhere near Lafayette square near the White House, this area must be for millionaires, there was a seafood restaurant but the yelp review mentioned $100 to $200 pp to eat there!! Ouch! Not for me! It was scorching hot in DC, I was dripped in sweat all day, 97F but felt like 120f, I came home expecting to jump into the pool ‍ I was so so disappointed there was no pool! I'm a globetrotter n every 4 stars hotel n over had a pool in every 3rd world country how can Wash DC, the capital, hot as an oven have no pool?? I'm going to nyc soon n was shocked to find out the Sofitel nyc has no pool either. Wazzup with that? It's s big item, so for not having a pool Sofitel should have given free WiFi instead of charging $20 service fee!!!! A day. Well, otherwise I love the toiletries by Lanvin, it made my hair silky soft. I rated the Sofitel in Xian 5 stars but here I can't go higher than 3 stars. read more

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We love staying at Sofitels. The room was lovely, the staff is always friendly and goes out of their way to be helpful. The restaurant downstairs served us a great brunch! Staying at a Sofitel is not just staying at any nice hotel, staying at a Sofitel always adds to our enjoyment of our strip. read more

Absolutely fabulous. The service is top notch and the hotel is beautiful. The location could not be better, as it is a 5 min walk to the White House. read more

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Stayed for one night in July, in room 636. Since we arrived earlier than the check in time, our room was not ready. The hotel was, however, able to hold our bags. After we returned, we received our room keys and was informed of the restaurant, bar, and complimentary coffee and tea that was served the next morning between 5am-10am as we were being walked to the elevator. Our room was the last one down the hall. When you enter the room, there is a closet to the left, which included robes, slippers, safe, iron, and shoe care items, as well as a miniature sewing kit. To the right was the restroom. It had a separate tub and standing shower. There was plenty of counter space. The bathroom included amenities such as, Q-tips, nail filer, cotton pads, shower cap, and a hair dryer. Mounted to the wall was a magnifying mirror. All the shampoo, conditioner, and lotion was from L'Occitane. The bedroom area included a lounge chair, long desk/chair, King size bed with 2 end tables on each side of the bed. On one of the end table sits a Bose stereo radio alarm. The room also included a flat screen television. Beneath that is a mini fridge which includes snacks and drinks. Pro: -close to monuments -comfortable bed -within walking distance of Metro -excellent customer service Con: -no free wifi -no complimentary breakfast -itchy robes -no room in mini fridge to store own items -no swimming pool read more

Sofitel Lafayette Square Washington DC - Hotels Near Me - Washington, DC, District of Columbia

I loved staying here! It's SUPER close to the Mcpherson Metro station and the White House. We came for vday and originally planned on staying for 3 nights. Due to the snowstorm our flights were cancelled and we had to stay another night. When we spoke to the concierge they gave us a "deal" and gave us the same price we paid per night for the extra night. That kind of sucked because we could have paid a lot less if we moved to another hotel. At that point we were settled into our room so it was easier to stay put. It would have been nice to get a little something because after 4 nights our bill was pretty high.. Overall it was a beautiful hotel. Our room was great and service was awesome. The doormen were funny and always talked to us and were super helpful. The manager was also very nice and we had a few run ins with him. The room was clean and our soap/towels were refreshed everyday. We got to the hotel super early (10:30am) and didn't expect our room to be ready but it was! Also the bathroom had a separate shower and tub which was great (and unexpected). The water pressure was perfect :). We didn't try out breakfast because the menu seemed wayy too pricey for a hotel. The gym was small but cute/clean. Free headphones too! Wifi was a bummer. 24 hours free but then they make you pay. For the price per night...free wifi should definitely be included. read more

Sofitel Lafayette Square Washington DC - Desk and chair side of our room - Hotels Near Me - Washington, DC, District of Columbia

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Beautiful hotel. Very accommodating staff. Enjoyed breakfast and dinner on our last day. Breakfast was delicious and as the name implies- Opulent! I enjoyed a rich Croque Madame. I really loved the French press coffee served in individual presses and the server was good about checking on us. In the evening, it was a wet night and after much walking and completing 5 k in the morning - we stayed in and had dinner and drinks in the hotel restaurant. We both had the very buttery and delicious French Onion soup with sides of crusty bread. Followed by juicy and flavorful Steak poivre... all and all a great meal. Again the service at night was good. Our server was attentive. Can't wait to come back again soon. read more

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We are staying here right now and the stay started off great, that was until we went to drink water. One of the two water bottles provided had mud/dirt dried onto it. This is not the service you expect from a '5 star' hotel. To the hotel: Please ensure your guests are provided safe and clean amenities. read more

Sofitel Lafayette Square Washington DC - Water bottles provided - Hotels Near Me - Washington, DC, District of Columbia

Pros: location, room size, temperature checks, look of the hotel! Cons: the refrigerator had old food in it when we checked in, did not work, they didn't replace our towels once (5 night stay) (they said they would), the bed only had a duvet and no sheets, extremely loud air conditioner, and they allow homeless people to wander the front dining area! They made it quite uncomfortable and less than safe to dine there - so we didn't. Hopefully next time will be better. read more

From the first "bonjour" to the departing "au revoir", Sofitel provides a luxurious experience. Located a few short blocks from the White House, it is a convenient location for sightseeing, dining, and shopping. Recently renovated, the room that I stayed in was comfortable and roomy. The leather desk was large enough to accommodate laptops and other work tools and there were plenty of plugs throughout the room for all our devices. I loved the bathroom with the extra-large sink and the rainfall shower head. I felt that the front desk, as well as the other staff, provided a warm welcome and attended to my requests promptly and graciously. The wonderful person who checked me in addressed me by name throughout the visit. What a great memory! One other note, I appreciate that I could check in to the hotel online, prior to my arrival. It made the check-in process infinitely less painful. This accommodates travelers who have been up before dawn and dealing with frustrating airlines and any other manner of travel indignities. I am glad to see the industry move in this direction. read more

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The hotel itself was great. Clean room, reasonable price, friendly staff... My issue is that I valeted my manual transmission car and it was returned with the worst burnt and smoking transmission I have ever seen. My car has wreaked for 3 days, it was so bad. The valet clearly did not know how to drive a manual transmission. Instead of contacting me and having me drive my own car, decided to risk destroying my car. She drove into the alley beside the building and couldn't even put it in reverse to back out to the street.... it would have been comical if I hadn't of been so angry. Then she handed the keys to my girlfriend and ran off... I contacted the general manager via the website, and they have not responded. read more

We stayed in Washington DC for approximately 6 days. An extensive search for the ideal hotel was done to determine which one was going to be the cleanest. Upon making our decision, we chose the hotel that didn't have pictures with cockroaches. When we travel we usually end up choosing this company. They have a pretty good track record in being clean and classy. Nearing the second to last day of our vacation however, my attention was brought to the upper wall of our hotel room where a large 1 inch cockroach was wondering around. When we tried to kill or catch it. The cockroach immediately jumped off the wall and practically flew onto my wife's face then it bounced onto our bed. We eventually killed it and showed the manager the evidence of this situation. We were subsequently moved to another room similar to the one we ordered without further incident. We are fully aware of the realization that bugs are everywhere. When you work hard at work to earn a vacation, and pay a high premium on a hotel stay, you don't expect to stay in the cockroach motel. Unfortunately, We might reconsider returning here the next time we visit Washington DC and try another hotel. To end on a positive note. The staff was kind to us, very considerate and welcoming. read more