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    Riggs

    4.2 (79 reviews)
    Open Open 24 hours

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    Heidi M.

    I'm usually loyal to Marriott Bonvoy, but I took a chance on staying at the Riggs and I'm so glad I did! The hotel is beautiful and full of character, housed in the former Riggs National Bank building that handled the personal finances of 23 U.S presidents. I was able to check-in early and even got an upgrade, plus a few nice perks through my Chase Sapphire Reserve. The room had a great view, gorgeously decorated and perfect for a weekend stay. The location is fantastic and an easy walk to restaurants, shopping, and museums. The gym has great weight and cardio options. Café Riggs is conveniently located in the hotel and quite popular, so highly recommend reserving a table ahead of time. My only regret was not making it to cocktail bar Silver Lyan, which is located in the building's original vault space.

    Slippers
    Quiana W.

    Stayed at the Riggs just for one night. It was a very cute hotel that used to be a bank. The area where you check in still has look of bank teller set up. The staff was friendly and provided welcome champagne for us. The bell hop and the valet drivers were nice as well. While the hotel itself is beautiful.. the rooms were a bit small. We stayed in one of the deluxe rooms which was larger than the standard but still small to me. The decor was beautiful and they had slippers and totes for us. There was a fridge in the shape of a safe. The rooms were clean and the bathroom was spacious. The hotel also had a "speakeasy " downstairs with some very unique drinks. The Riggs cafe brunch was also excellent. Overall it was a great stay at the Riggs. The hotel is in walking distance from restaurants and some museums. Definitely recommend the hotel despite the small room.

    Brenda L.

    Booked this through Chase travel for Christmas week. Didn't know it was a Michelin hotel. We had 2 dogs and stayed two nights and only needed to pay a one time fee of $100 which is amazing! Loved the staff at this hotel! Check in was easy and we were offered free champagne / rose. The staff were very friendly. Gym was spacious and nice. Rooms were clean and we loved their amenities!

    Beautiful lobby
    Michelle C.

    Enjoyed a recent visit to the hotel bar. This hotel is pretty amazing in that it was converted from a bank to Hotel. Front lobby is in the old bank vault. The bar/restaurant is just to the left with great option of drinks, coffee/tea, and juices. Wait staff were friendly and quick with service. Great place to meet up with friends.

    Anitra T.

    I throughly enjoyed my stay at the Riggs Hotel! It was swanky, perfectly located, and was just a really nice hotel. PROS: 1) The valet guys were amazing! Especially Coach! They were always kind, friendly, and overly accommodating. 2) Location was perfect. Steps away from the metro and I could walk most places I wanted to go in 15 mins or less! Not to mention so many great restaurants nearby. 3) SWANK. FEST. There was so much to take in, so much to look at, the whole place was just aesthetically pleasing. CONS: 1) The rooftop was closed the entire stay. 2) The elevators are sloooooow 3) The cold water didn't work in our room, which I wasn't necessarily a con, but was when I wanted to take a cold shower after the intense humidity. 4) The space is quaint. There wasn't a lot of storage space anywhere. The closet, no drawers, no counter space in the bathrooms. I lived out of my suitcase for 5 days. I would definitely stay at the Riggs again! It was such a great hotel!

    Alexis B.

    My husband and I stayed at Riggs a few weekends ago and it's a nice hotel in a super convenient area of DC if you're spending time at the National Mall or Smithsonians. It's located in an old bank (built in 1891), so it has some really cool architecture and decor. The check in process was good (really nice staff). We didn't eat the cafe, but it looked great (and so does the menu). The room was nice (although my biggest complaint is how tiny the bathrooms are - it's hard to even close the door because you have to squeeze past the toilet and then close the door behind you! We usually stay closer to Dupont Circle but this location was great for us on this visit to DC since we were eating dinner at a restaurant that was walking distance from the hotel, but it's a really convenient location for a lot of DC attractions.

    He needs to be retrained how to treat all the guests the same regardless what political party the guest is from extremely rude
    John M.

    I've stayed at this hotel a few times one of the best hotels but it seems like every time I'm down at the park restaurant area this waiter has something against me and my family I want the management to talk to this guy and tell him to treat everybody the same way he has a very nasty attitude, but then they also have great employees that will make you feel better.

    Fun interactive menu filled with a wide and interesting selection to choose from.

    Pretty much all phases beautiful space, well staffed great food and service. Proximity to the Capital building and close walking distance from museums and attractions.

    Christopher A.

    The Riggs is a top-tier hotel in the center of Penn Quarter, the heart of DC! Highly recommend for a stay in DC. My wife and I recently stayed at the Riggs to celebrate our anniversary and it exceeded all our expectations. The staff were welcoming, the rooms were spacious, the bed was fantastic, and to top it off, the hotel was decorated for the holiday season. The Riggs does a great job of keeping the bank vibes alive with nice touches in their lobby, rooms, and especially the bar inside the vault downstairs. The Riggs lives up to its historic location. My wife and I love the Penn Quarter area due to its proximity to dozens of national museums, great shopping, and wide range of restaurants.

    Bathroom
    Mekdela T.

    Giving this hotel 2 stars because it's beautiful, perfectly located in the city, and everyone working there was absolutely sweet. Why am I taking off 3 stars? We definitely ran into issues. I'd give it 2.5. I booked this hotel for a fun girls staycation - a lot of planning went into this. I booked the deluxe double room for 3 people. I called prior to showing up to ensure it would be enough room for 3, and they actually said it can fit 4. The suites were all booked, and the atelier suite only has a king bed. I get to the hotel first to kind of spice up the room for a girls night, and found the room to be very snug. It was the first thought that came to mind, and honestly didn't look as spacious as the deluxe photos on the website. I remember asking, where's the wood floors and extra room? I was so lost. The bathroom was EXTREMELY SMALL, so small to the point I couldn't close the door before walking behind the door. It was awful. Also, there's no where to put your clothes unless you hang them, no drawers, just a small closet. We literally had no where to put our clothes. Our suitcases stayed in the hallways, making the room even smaller. My friends visiting from out of state were so annoyed. We go to complain about the space and how it's so tight, the only option they had for us was to get connecting rooms, but we would have to pay an extra 200 a night. Like what? Also just defeats the purpose of a staycation with girlfriends. So then we decided, okay we'll stay one night, and book another hotel. We stay the first night, and our room is hot. We had to call to get fans placed in our room overnight, it was just so awful. You would think a hotel would reimburse you for everything... we got 20 dollar drink vouchers lol We left and had a wonderful stay at yours truly. Oh, and they accidentally canceled my brunch at cafe riggs the day after - we showed up, and the restaurant was like - you cancelled yesterday. It was a mess, but the restaurant worked it out for us. All in all - hotel is gorgeous. Space is limited. Go on a solo trip, or just a stay for two people.

    Vickee J.

    The Riggs Hotel in Washington DC. is in what used to be an old bank, lending to some cool architecture. The bar downstairs is even in the former building's original bank vault. This venue boasts a fantastic location in the Penn Quarter, near historical monuments and the White House. The staff's friendliness added a welcoming touch to the experience. However, I found the room's layout to be somewhat odd and the lighting a bit dim, which detracted slightly from the overall comfort. Nonetheless, the positive aspects outweighed the minor drawbacks, making it a memorable stay.

    Jessica P.

    came here to celebrate a little baby sprinkle, the atmosphere was absolutely beautiful and the food was delicious. Definitely coming back here! I heard they have a speak east at night!!

    Lattes & Tiramisu
    Shah P.

    Riggs has a wonderful ambiance, a must visit for anyone looking for an aesthetically pleasing lounge/bar. I ended up trying the Tiramisu with my latte and loved that it never got too loud in the atmosphere and the waitresses were extremely attentive.

    Complimentary shoe shine or cleaning for either shoes or sneakers

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    This is the only place that we will stay when we are in the DC area! Convenient to lots of restaurants and of course capital one Arena!

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    2 years ago

    Great service. Perfect location. Beautiful building. Loved this hotel. There's a cafe attached that seems to be popular.

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    3 years ago

    I will literally never stay anywhere else. Beautiful hotel, clean, chic rooms, impeccable service! Cool bar and restaurant!!

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    Review Highlights - Riggs

    Everything worked well and was the perfect blend of history and modernity with the unique aspect of being in a former bank.

    Mentioned in 3 reviews

    Read more highlights

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    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (411 reviews)

    $$$

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (489 reviews)

    $$$

    The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

    I stayed at this hotel during the Washington Monument America 250 light show and fireworks…read more It is a decent hotel in a great location. I'm not sure it's worth the price without the location, the hotel staff weren't particularly friendly or accommodating, and although the rooms were nice, certainly not luxury or as well kept as other JW MARRIOTT locations I've been to. As an Ambassador with Marriott, I was pretty dismayed that I was misled about my room type and sort of dismissed when I could have been in a more front facing room. Not sure I would stay here again unless I wanted a specific view of the George Washington monument.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (181 reviews)

    $$$

    Downtown

    An absolutely incredible experience from the moment we arrived. The attention to detail and…read morecommitment to service is evident with every staff member you encounter. Karim at the front door started off the experience, all smiles and never let me open my own door. The hotel itself is immaculate, very beautifully decorated and very well located. The staff at Estuary absolutely stole the show though, we must say. We are a family of 4 and were celebrating my daughters 8th birthday trip. From the second we met Asia and Shawnae at the host stand we were made to feel like family! Their warmth, love for the children and willingness to do anything to make their stay enjoyable was so genuine and greatly appreciated! Asia in particular went above in beyond any way she possibly could. She spent time with us, offered suggestions, and left us feeling like we have family here at the Conrad. Cory and Will made great drinks, always smiled, always remembered us and for that we are thankful. At breakfast we had the team of Kevin and Sandra and they also were amazing. Very attentive, did anything they could to make the kids smile, the service was always on point. Crystal at the front desk came up to the room and decorated for our daughters birthday, brought her a gift bag and absolutely made her feel special on her special day! In totality, we came with no expectations and left with every one of them being exceeded! This Conrad is amazing, the best one we've stayed at and honestly a hotel is only as good as the people that make it what it is. The staff here is remarkable, they deserve the regnition and offer their genuine touch openly and willingly any time they can.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (175 reviews)

    $$$

    Downtown

    This review is for the 'Top of the Hay at Hay-Adam's' which is a terrace located on the ninth…read morefloor. I attended a dinner at the Terrace which had great views of the White House and the surrounding Neighborhood. The food was great and the service was good although I had a hard time getting an Uber back out of that location.

    This hotel has rooms with amazing views of the White House and St John's Church though you have to…read morespecify that you want to see the WH or you'll be facing the church. Rooms facing the WH are pretty pricey $850 minimum. The building is luxe in general. Off the Record Bar has great decor but the staff are unfriendly and rude. Honestly feels like a tourist trap these days. The bellMan broke my expensive rolling bag and didn't tell anyone. Put the broken pieces of the handle inside the bag and left me to discover it when I was leaving the hotel. I told the front desk and they said they'd have to look at the video camera footage to see what happened. I had a business meeting and was going to walk with my roller bag but had to carry it by hand as IT WAS BROKEN by their staff. I guess they didn't believe me that their guy broke it ergo the video replay. Later offered me $100 credit but the bag has to be replaced for $500. Said they couldn't help me with the whole amount. When the bellman put our bags in our room the first day of our stay my gf noticed a black evening bag with our bags....it wasn't ours; the bag had a passport, money, etc in it.. We called the front desk to tell them and they were totally unimpressed and acted like it was no big deal...said oh, ok we will send someone up for it. The overall attitude of management seems to be they can't be bothered with "the small stuff" I won't be staying there or going to the bar again. Not worth the $$$$

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (142 reviews)

    $$

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    Loved everything about this hotel! I recently stayed here…read morewhile working a conference. The room was spacious with a full kitchenette. The bed was comfy and the bathroom was also a nice size. They had a restaurant onsite with good food and drinks! Also there was a free continental breakfast in a separate area which I took full advantage of. The hotel also had a business center which was convenient. And most importantly, the staff were all amazing. Everyone I spoke with was helpful and kind. I would definitely recommend staying here.

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    Riggs - hotels - Updated May 2026

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