I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

Amy did my brows last week and, as always, did an amazing job! She did the ombré shading and I…read morecouldn't be happier with the results. She is super sweet, takes her time, and somehow knows exactly what you need without you even having to say it. Highly recommend!

Have had my brows done for the past few years here. Consistently professional and courteous!read more

They do an amazing job every time! They are so precise on their work it makes me feel so good…read moreknowing I'm going to walk out of there looking amazing

The lady was being extremely rude and quick with the threading and causing unnecessary pain. I hope…read moreshe gets fired. I never found out her name but she was one of the indian ladies in there. Absolutely no excuse to act like that. Will not be coming back.

I LOVE the work that this threading salon does! There was a wait, I thought to myself if they are…read morewaiting she must be that good not to mention the other good ppl on yelp that loves her work also. Love this place and would recommend to other ladies or men that are interested in threading or facial. I was told they also do lashes! I may try that with them.

I showed her a picture of what I wanted but she messed up my eyebrows real bad. She didn't seem…read morelike she cared when I told her that she made my eyebrows too thin. Wasted $27

When I moved here from California about five months ago, I visited a nearby wax center that…read morecompletely ruined my neatly groomed eyebrows. Fortunately, I discovered Mica, a talented eyebrow technician who has been able to restore my eyebrows in just three visits! I had initially underestimated the time it would take, but Mica's expertise and professionalism are truly remarkable. Mica recently opened a new, incredibly clean and spacious location. Her pricing is incredibly affordable, considering the exceptional quality of her work. She is incredibly personable and takes immense pride in her craft. I highly recommend that you stop searching and visit Mica's salon immediately!

Absolutely love mica! She has taken care of my brows for 5+ years! She never disappoints!read more

Tiffany was AMAZING! When I arrived to this place on a Friday evening I had no intentions on…read morestopping by this studio. I was taking my daughter to get her hair done by someone at the hair salon at one of the other suites. The door was locked so I kept knocking and it was Tiffany who let me in. I passed by her suite and saw that she was in the brow/lashes business.. it so happened that the original lady who was suppose to hook me up had cancelled on me for a bridal party . After dropping my daughter off at her suite I went back to this studio and Tiffany explained to me what she does and also I found out she relocated from Atlanta to Houston just like me. We talked like OLD friends and I felt super comfortable at her studio. She was so professional and personable. I received a lot of compliments on my eyebrows and 3 weeks later they still look good! I can't wait to go back and get services again. Customer service at its best!

Very professional and prompt aesthetician. Clean and modern studio located inside of Salon 123…read morebehind Hooters.She explained each detail of the service.I tried BrowFixation for the first time today and was happy with the results. I have VERY thin brows and received the tint and shaping treatment. You have the option to get your receipt emailed and your receipt also have the option to give feedback.

Never coming back. Came to see Rosie for maybe the 4th or 5th time. Never had an issue until…read moreyesterday. I always ask the price before my appointments. I texted her when i booked and asked her for the price, she had me call her and when we spoke she quoted me $110 which is what i normally pay for my volume lashes. When i arrived at my appointment i was told since the photo showed wispy lashes, the price will be $130... I said no ma'am im sorry that's not what we discussed but im willing to change the style. I didn't care if they were wispy i just cared about the fullness and length. She said dont worry we will do it only this once since I think that i am getting engaged... which to me, it shouldn't be a favor. As a professional when you tell me my lashes are $110, that's a mistake on HER end. The entire appointment she brought it up multiple times trying to see if she could make me pay the $130. Even saying "when i'm done, you'll see how hard i worked and want to pay me more" I am only 22 years old and I am not made of money. I brought the amount i was going to pay and no more. When i was done i told her i would not be coming back due to her actions making me extremely uncomfortable and anxious. I should not feel that way, when the only mistake made was on her end and she should take the loss. She kept telling me next time you ask for wispy you need to know they're $130-$150. I am not a lash tech. I don't know the style. I see a picture of something cute and I want it or I don't. I shouldn't be responsible for pricing my lashes when i go out of my way to ask. She also embarrassed me in front of another customer. The customer had to tell the both of us to calm down it was just a misunderstanding. How unprofessional and embarrassing. She also called me a name as i walked out, i heard her say "that young lady is..." the door shut. To speak to/about me that way in front of another customer is insane. Rosie is extremely talented and her work is amazing. She is fast and her pricing is reasonable. BUT the way she treated me was extremely wrong. I will never be back and i hope she can learn from this.

I loved this place! I came in awhile ago, and I walked in to get my eyebrows waxed and she took me…read morein right away! I was asking about eyelash extensions because I was going out of town and wanted to look good of course, and she did them as well! Normally she doesn't take walk ins but she mentioned it be easy for my lashes since they're long and she was quick and very good!! I loved my eyebrows and lashes so thank you so much Rose!! The place was clean and the music she plays is very relaxing as well :) I definitely recommend coming here!! She even messaged me to have a great holiday, she's super sweet!!

I'm new to the neighborhood and I found this salon online and decided to give it a try…read more I called and asked if I need to make an appointment for eyebrow threading, they said I just can walk in. I went there wait less than 5 mins and she( I forgot to ask for her name) did a good job on my eyebrows. I will definitely come back next time.

I will never come to this business again. The owner was so disrespectful. Her and a customer was…read moretalking about the way me and another customer look. The owner also went forward agreed with the belligerent customer when the customer said " she will tear this place up". All because we spoke up and said "we were next". It all happened simply because they didn't look at the list and call customers accordingly. The owner lacks humility and respect. As a business owner she could have just defused the situation but she caused it to escalate.

My facial with Charlie was amazing and relaxing. she recommended a product to lighten darks scars…read moreand I am anxious to try. great service.

Monique did a wonderful job! My first time getting a Brazilian wax, she eased my concerns and mad…read moreit a very pleasant experience for a wax! Would definitely recommend And go again! Thank you so much!

Fast and friendly service. I entered very close to closing…read morebut she was still very nice. One of the best threadings I've had in a while .

This is my new fav place to get Threaded…read more They just opened and are offering $5 eyebrow threading on Wednesday! And $30 Facials on Thursday. I came in on Friday around 2, no wait. And paid $17 for eyebrows, upper lip and forehead! That's an amazing price! I called around before finding this place and everywhere was $13+ for eyebrows alone .