I am the customer that was at the salon on Friday when the incident with Laura happened and I would like to provide some clarification on the situation. First of all, I would like to say that Rosie, the lash technician is always professional, timely, and very courteous and her work is great. Secondly, when Laura left salon, her eyes looked amazing. She paid the original quoted $110 for her lashes. Where I think the issue was Laura prior to the appointment told Rosie what she wanted. Rosie assumed it was the usual volume lash that Laura had before. When Laura got there and described further what she wanted it was the wispy lashes which cost more and take longer to apply. That was the price discrepancy. The situation definitely could've been handled differently on both ends. But at the end of the day, Laura got what she wanted and still put Rosie on blast. Rosie came out on the short end of the deal. Communication is key people. read more

I have been going to Rosie a few times and I was here the day the lady had a problem with Rosie I have to say that was a very unfair review on that ladies part. I understand that things can make a difference in the price by a few dollars or not. When a picture is shown as stated it very well could have been the 110 as quoted but once the professional sees the lashes at that moment there may have to be more work done. This is an art, a skill. You are not buying a pair of shoes. When Rosie saw picture and maybe your lashes they may have been different than when you actually came in. You were very argumentative and frankly I was embarrassed for Rosie and for myself. Just because you are a certain age (22) you are an adult, doesn't allow you to think a business should eat it. You young lady, need to appreciate her talent, her kindness and be a bit more gracious and not so aggressive. read more

I Feel So Beautiful My experience at Queen Lashes & Brows Head Spa was truly the best I've ever had. Rosie is incredibly professional, patient, and so gentle with her work. The way she applied my individual lashes made me feel so beautiful. My eyes literally smile now -- they pop in the most natural, elegant way. She enhanced me without overdoing it, and that's real skill. Then she did my nano microblading brows. Her hands are so delicate I kept falling asleep! The numbing cream worked perfectly -- I felt absolutely nothing. Just relaxation and trust in her artistry. When you find someone who can enhance your beauty and make you feel confident at the same time, you hold onto them. If you're thinking about booking -- do it. Invest in yourself. You deserve to smile every time you look in the mirror. Rosie truly has gifted hands. read more

What a lovely lash shop! They decorated everything like a fancy spa. They greeted me once I enter the shop, and I felt so relaxed. I came in for their special promotion for the holiday season. $59 for a full set. The most inexpensive classic lash extension out there. Rose is the owner and she was the one who did my lashes as well. She is absolutely amazing. I told her I want a bit dramatic for the holiday season and when she delivered not only I look great, but not too dramatic to the point it looked fake. Rose was funny, attentive, and very skilled. Maybe in the coming in I can try to do their microblading, seems like this is the cheapest price I can find for this service. Highly recommended. Will definitely come back. read more

This is literally my favorite lash place to go to, I had went to a place to go get my lashes done for the first time ever but I was not satisfied with my results until I went to Queens Lashes and Brows where Mrs.Rosie got my lashes looking so righttt!!!! She did them so bomb and ever since then I continued to go to her and queens lashes and will never go to anyone else. Seriously. But I definitely recommend this place it's a very relaxing and clean environment and she makes sure you will love whatever you get done! And not to mention she will teach you how to take care of them and they last for a longgggg timeeee, trust me go to Queens Lashes you won't regret it! read more

Rosie is thee BEST in Cypress, TX!!! I am so glad that I was able to find Rosie, especially transitioning from California. Rosie does a great job on my whispies and she has introduced me to microblading, which I love my results! Rosie is so professional, fun, and creates a comfortable and relaxing atmosphere each and every time for all of her customers. If you haven't already, book your appointment with Rosie now. Rosie is also a licensed aesthetician and she has a massage therapist in salon for your multiple self care needs, all under one roof! With Rosie's attention to detail and professional skills, you won't be dissatisfied! read more

I absolutely love Queen Lashes & Brows! I went to another lash lady before Rosie and I will never go back, because I love her so much! The lashes last for weeks, and they always look so good. The best part is that she isn't expensive like some other places in the area. Rosie is the sweetest lady, and cares so much about her customers. I have recommended Queen Lashes and Brows to many friends and family and they have also loved their results also. So if you are skeptical about where to go for quality long lasting lashes that won't break the bank, then I 10/10 recommended you go see Rosie! read more

Rosie is absolutely amazing! It was my daughter's 18th birthday and she gave her a facial and then did eyelash extensions. She did an incredible job, made us feel very comfortable, and went way above and beyond to make this a great experience for both of us. We feel very fortunate to have found Rosie and look forward to going back. I would highly recommend going to her. The photo below shows the difference of having the extensions. We took that picture after she completed one eye. We were shocked how natural it looked and my daughter had no discomfort with the process or afterwards. read more

Queen Lashes and Brows in Cypress is by far the best! I tried many different places until I visited Rosie. Now i will not go anywhere else.  The quality of service is amazing, and prices are very affordable for the level of care and attention you receive. Rosie, truly knows exactly what works best for you. She takes the time to understand your preferences and provides personalized service that leaves you looking and feeling your best every time. If you're looking for beautiful lashes and brows with excellent customer service, this is definitely it! read more

Been coming to Rosie for about 3 years now for micro blading. I had too much red on my eyebrows and she was able to neutralize it more to a brown. When Nano blading became popular she offered it to me at the same original price I've been paying even though Nano is more expensive. Today for the first time she did my lashes, I told her I'm not familiar with lashes but I just want a natural look, yet noticeable. Didn't show her any pics , she just knew what I wanted . Def recommend her , she's always sweet and has great prices! read more

Rosie is the best at what she does. She is so knowledgeable about your lashes, brows and skin. My lashes feel light and full and last a long time. She is also quick which is very important to me. Recently found out she does leg waxing as well and I brought my teen daughter to her for her first leg waxing. Rosie was wonderful with her. The salon is very clean, cute and oh so relaxing. I take a quick nap every time I get my lashes done. I highly recommend Rosie and queen lashes. read more

I just left my eyelash appointment at Queen Lash. I've been a regular customer of Rosie's for a while. Prior to visiting Queen Lash, my lash extension journey was a totally nightmare, because my eyelashes are extremely short. Rosie has been the only technician who has been very patient while working with me, and the only one who has been able to apply my lashes beautifully with great precision. She has been such a blessing to me, and I would highly recommend her. read more

1st off let me start off by saying, Rosie is fantastic, patient, and caring. I had both my eyebrows done in my eyelashes done. The eyebrow micro blading was very quick And almost Painless. The eyelash extension process did not take very long at all. This was my 2nd full set of lashes and my one month touch up for the micro blading. Every time I have gone in to see Rosie , she has exceeded my expectations. I highly recommend Queen Lashes and Brows. read more

Rosie is TRULY the lash queen! Have only been going here for about 5 months and it is now my go-to place. :) Soooo wish I would've come across this business sooner. She does such a wonderful job and just makes you feel right at home. Every other place that I have gone to previously to have my lashes done at, they always tend to fall out quickly, with her, that has not been the case. Just a very relaxing environment and very reasonably priced services. read more

Hands down the best place to go to get your brows and lashes done. This was my first time doing both and Rosie made me so comfortable. The environment is so relaxing and nice. Her micro blading skill are amazing. She did not rush at all and I truly didn't feel a thing. My lashes look amazing and fit my eye shape really well. Her prices are so good too. I would definitely recommend this spa to any of my friends and family. I'm in love with her work. read more

Queen Lashes & Brows is 10/10 highly recommended from me and my friends! Rosie offered a great experience and a great pair of beautiful lashes! she is very welcoming and really knows what is good for you and your lashes. i got mine done over a month ago and they're still full and perfect! you are definitely getting what you paid for, this was my first time coming here and i am 100% going back soon! i loved everything about Queen Lashes & Brows!!! read more

Got my microblading done 3/8 and I was mortified of how dark it came out. By the 3rd day I finally felt comfortable enough to not wear a hat or huge sunglasses to cover them in public. A week later, I love love love my eyebrows!!! Thank you so very much Rosie. I recommend her services, she is sweet and very professional lady. She walks you through the process and what to expect after. Her shop is also very clean, I recommend her services. read more

I have lived my whole life with thin, light eyebrows. Rose explained the microblading procedure to me and showed me exactly how it would be done. The process was painless. Rose made me feel at ease as she was doing the procedure. She was amazing! My eyebrows look FANTASTIC! I love them--they are perfect! I would recommend everybody who is interested in their brows or lashes go to Queen Lashes & Brows! read more

Rosie is amazing. I have almost no lashes of my own and she still makes it work every time. I've been going to her for two years and I don't let anyone else touch my lashes. She also did my brows over a year and a half ago and they still look great. She is always super sweet and does her best to fit in an appointment even if it's last minute. The pictures are of my lashes after having them for two weeks. read more