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    The Home Depot

    3.1 (371 reviews)
    Closed 7:00 am - 8:00 pm

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    Jasmine G.

    I needed some gloves 911. I'm grateful to the customer service team and a friendly team member for helping me find exactly what I needed right away. Also, my tendonitis was flaring up more than usual today and their shopping carts really saved the day for me. It was the easiest shopping experience. Thank you Home Depot!

    Victoria A.

    This is an update on their military and contractor discount "policy." In the past you could show them your ID and get the discounts however times have changed and you now have to get verified. I believe I did mine through the Home Depot app. They send you to another portal where you can upload ID and fill out all this information. With that, they verify that you are indeed who you are with those credentials. On the app you merely show them your scan code on the app and your discount is given. I went through this process and was able to have the scan code on my app. My husband not so lucky. The verification process didn't verify him even though he is the one in the military. He usually gives them my number when checking out and the award is given. Problem is, if he shops online the discount won't be awarded unless I order it in my app - then the discount is already given. I love that I can purchase things on the app and have it picked up elsewhere. I can purchase a sink and have it picked up on Guam or Texas. This is still my favorite hardware store to shop at.

    I'm so happy I bought this weed whacker. So light, and easy to use.....perfect for our yard!
    Fran C.

    Home Depot for da DEALAGES! Honestly, whenever I wanna do something around the house, but am unsure of how to do it, I normally shop at City Mill. City Mill is a great hardware store to go to if you wanna shop local, & support local, And as an added bonus, if you're unsure about doing a task, normally, City Mill will have a knowledgeable sales associate on the floor who is able to share his/her knowledge with you. When one shops at Home Depot, more than likely you'll be hard press to find someone on the sales floor to help you, so if you have some kinda task you need to do, ya better know how to do the task before even considering buying stuff from Home Depot. As for me, I find Home Depot a great place to shop if you're looking for great prices on hardware items, and if I already know how to do the task, finding someone to talk to is not an issue. On my recent adventures to Home Depot, I just so ended up in Kapolei as I was actually fixing/doing some work inside of Home Depot. After I had completed the task, I remembered that I had to buy some concrete to fix some cracks & holes in a rock wall at my house. While looking at the concrete section of Home Depot, it is pretty mind blowing at how many variations of concrete that a hardware store can offer. Unsure of what type of concrete I actually needed, I was lucky enough to find a sales associate on the sales floor, and upon showing him some pics on what I was trying to accomplish, he quickly suggested to me on which type of concrete would do the job. Great customer service, and even better prices..........can't ask for more than that!

    Beautiful anthurium plant
    Lorie G.

    Home Depot is a place our family frequents often. I love their selection of plants - from flowers, herbs and even a section where plants are native to Hawaii. Why get a bouquet of flowers that will die in a week when you can get a plant with flowers that will keep the bloom for months! We come here to buy everything from paint, appliances, light fixtures, doors, wood and much more. I have even used their rental section for tools and carpet shampooer. Lots of parking and decent prices on most items.

    Custom fittings I bought to fit the wet vacuum to the AC drain line. It fights tight!
    Devin F.

    I needed to drain my AC drain line outside of the house. I bought a wet/dry vacuum, but the drain lines outside of the homes these days are really designed to be as inconvenient as possible for DIY maintenance. So I went yo Home Depot to try to get a custom fit. A service crew member "Fortune," helped me out tremendously. She made sure I got the right fittings and even cut a pipe to my specifications for the short elbow fixture so that I fit my two elbows together with an extension. Excellent customer service even though it was super busy and other customers were bugging her as she was helping me. Fortune kept her cool and definitely deserves an award for great customer satisfaction! The cost of the parts wasn't too bad. I got a wet/dry vacuum, a long extension cord, and all of the custom fittings for an easy $150!

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    10 months ago

    Customer service desk extremely slow . Order from online and took 15 minutes to pick up my order. Army ng can't count

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    2 years ago

    Needed some folding chairs and table. Reasonable priced and friendly store staff to direct me to items.

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    Page 1 of 10

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Ernie is the best at what he does, and he works with you to make sure you're comfortable, well informed and hsve everything you need!

    Mentioned in 4 reviews

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    YZ Pro responded quickly to my Yelp inquiry. They charge an $89 diagnostic fee, which is applied…read moretoward the final invoice if you proceed with the repair. They were very punctual with appointments, actually arriving early for each visits. They give you a heads up when they are on their way. They worked with me on a holiday (new year's day) and weekends. My dryer was stopping mid-cycle. During the first visit, Sergey diagnosed the issue as the timer and replaced it. Unfortunately, that did not resolve the problem. After I contacted them again, he returned to recheck the dryer and was able to identify the actual issue, which required ordering an additional part. The part took about a week to arrive, and although I did have to follow up, he returned at a time that was convenient for me and completed the repair. My dryer is now working properly. Overall, YZ Pro was professional, friendly, and made a genuine effort to accommodate me and see the job through. Their pricing is on the higher side, but they ultimately resolved the issue and completed the service.

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    Habitat For Humanity Leeward O'ahu - Brand new vinyl Blinds!!1

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    This place is a diy dream!!! If your a crafty person or someone who wants to get into home diy,…read morethis place is perfect. I love what they stand for and helping the earth reduce its carbon footprint is a plus. The moment I step into this place my head spins with ideas. They are constantly getting new product so if you see something you like don't hesitate to get it because it may be gone that's day! If you're a treasure hunter I'm sure if you search good enough you'll find many treasures that will tell a story. Definitely check this place out on your next home improvements or art project!

    Located at Campbell Industrial, it is hidden from the road. Turn LEFT at the intersection with the…read more"Campbell Industrial" sign and pull into the first driveway. Nothing fancy, it IS in an industrial area warehouse, so expect to get dirty and hot. It IS hit-and-miss; some trips I never saw anything I needed, but I've seen new tools, used appliances, small (display model?) appliances, ceramic tile, doors, new security doors, etc. for a fraction of retail prices. The place is staffed by volunteers and they do NOT take credit cards here. I was looking for bedroom doorknobs on this visit, but they only had dummy knobs. But I did snag a two-light positionable ceiling fixture for the largest room in the rental for ten bucks. FYI: I believe they have other location(s) - just do a search for "Habitat for Humanity ReStore"

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    Hardware Hawaii - Hardware Hawaii USA!

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    -Hardware Hawaii, the contractors choice but you can still come if you are not a contractor…read more -Always friendly staff who are able to come and try help you for whatever you need. -I had a hard time trying to locate a missing halogen blub but Hardware Hawaii was able to help me and I was able to grab a few more Employee tried to recruit me to an MLM, but I politely declined but I didn't say anything because I know times is hard out here in Hawaii.

    Recently I visited the Kailua and Kapolei Hardware Hawaii stores. Both stores the employees are…read moregreat!! They greet you as they all pass by and ask if they can help you find what you are looking for and go out of their way to make sure you are happy! There was a fishing reel that I wanted and it appeared Kailua store sold the last one so I decided to head out to Kapolei the next day. There was a sales associate named Chels who greeted us as we entered the store and helped us. When she could not find the reel because they were all sold out, she asked Kiana to help us. Kiana told me that they do not have any but will check Kailua. I told Kiana that I was there yesterday and they don't have any. Kiana called Kailua and asked them to do a visual and Kailua found that there were 3. Kiana asked Kailua store to hold one for me to pick up. I went to Kailua and bought 2 reels when I was intending to buy only one. I also bought a folding cot at the Kapolei store. When I picked up my reels at customer service in Kailua, I saw that they had a zippo lighter for sale. My son told me his zippo lighter required a special lighter fluid. The nice women in customer service told me it doesn't really have to be Zippo and I could use Ronson so I bought a can of Ronson and a torch lighter at Customer Service. I am leaving this review because of the excellent customer service at both stores and the great hardworking employees that go out of their way to help you. They are professional, knowledgable, and friendly. Kiana and Chels really made me happy and this review is mainly for them and the customer sevice sales associates in customer service at the Kailua Store.

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