Hubs reminded me we needed to go to Ross today(senior discount day) since we needed pots and pans for our new induction cook top. The store seemed to be going through a change since I saw so many carts, some were blocking aisles and some sections were in disarray. We found a stainless steel set in a box. Our manual stated they needed to have round magnetic bottoms. I'm hoping they are not too heavy since they were intact in the unopened box. I had to go through some other rows as I need to change out all our bunny tablecloths, kitchen and bath towels and pillows. When standing in line to check out I picked up an item each for the kiddies and a moose munch to devour myself. One of the perks for aging = Ross discount day, Tuesday'. read more

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Went to the Mililani Ross Dress For Less and the store is more rooming and the items are not as messing well displayed! Lots of parking even though they share it with many other business & restaurants. Also not as crowded as the town Ross, hope they don't close this store like they are doing now. read more

Ross Dress for Less - Ross Dress for Less - Mililani - Department Stores Near Me - Mililani, Hawaii

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Shopping in Mililani, Oahu, Hawaii... In preparation for Halloween, I wanted to get some toys for the dogs that live at my mom's house. They're actually little children in disguise! While I was there, I thought that I should look at other things, too! The shoe department was okay... so was personal care, kitchen gadgets, stationary, home goods, clothing, etc. The seasonal decorations were out, too... even though Halloween hasn't happened yet. I guguess it's a great idea to get ahead to avoid the holiday rush! Service was very efficient and pleasant! The woman at the cash register said, "Have a nice rest of your day!" read more

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I go to this rose every now and then and they've always been nice and accommodating. The amount of items they sell is a good selection it justs need to be organized more instead of put there. They have name brands for way less than normals stores like Walmart and target. look all I'm saying is that, it's good service (for me at least) the selection of clothes and everything else is good they just need people to clean up the shelf's every few hour (like after every hour teh store opens) and check the shelf's for drinks people left and wrappers read more

Mililani Ross STOLE $70 FROM US. My husband used his cc and forgot it at the checkout. He walked over to foodland. Realized he forgot his card went back to Ross. They had his card locked up with security. Now there are two charges from Ross on his card. One is my husband's purchase. And one is a purchase for $70 that he did not make. SCAMMERS read more

The service here is atrocious. The employees either hate their job or despise non-local people. Either way, they were terrible.

DEALAGES Yo! So if you like DEALAGES like Bruddah Fran, I must tell you that - "Ross Dress for Less" is a great place to go to, to find some dealages. Like anything, going to a Ross Dress for Less is usually a hit, or miss. You just gotta keep lookin' my friends! Da ultimate find at this particular Ross Dress for Less was when I found this pair of leather Adidas kicks for like $4.49! Yes gang......you read it right! $4.49 for a brand new pair of leather kicks! These shoes must have been on da shelf like forever, until I came along and showed some love to these kicks. Lol! Not into clothes or shoes? No worries gangies, Ross Dress for Less sells household items, food items, cleaning items, automotive stuff and tools, stuff for your little fur baby, & even jewelry too! Finding DEALAGES does take some effort, but when you find that ultimate deal, it's totally worth it to stop by and shop at Ross Dress for Less! read more

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Retail therapy is a genuinely real! Ross Dress for Less yes helps your pocketbook's bottom line for sue but is so much more than that. This Mililani location is one of my favorites with lots of parking just steps away, the friendliest staff that greets with the warmest Aloha, even when I checked out she was awed with my selection as we both started talking about the use and convenience which was such a delight and they also do provide restroom as well. Everything is so clean and is easy to find just keeping my eyes calm with so many treasures to be found I find myself scanning the layout first before honing in on items that catches my eyes. Their home section is divided out into several sections more so than the other shops which I do love instead of placing items on higher racks as I am vertically challenged it brings more items to my level making shopping much more easier. Ross has saved me in so many ways with personal items, gifts, last minute necessities with a great return policy as long it's in sellable conditions keep your receipts!!! yes please as you can return for full refund before 30 days...I just wished our health insurance cover retail therapy lol!! Thank you!! read more

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I've been going to the Ross stores at the Pearl City and Kapolei locations for years. While visiting my daughter and her family I stopped by the Mililani Ross store. It was an amazing experience! The comparison between the 3 branches was like night and day. Unlike the Pearl city and Kapolei stores Mililani was meticulously organized, every display and rack was labeled properly, more importantly items were in its proper place. The employees were attentive and polite. The cashiers are courteous, cheerful and articulate with the English language. This is also an important value to the customer in that the other stores are primarily staffed with immigrant workers whose English ability is obviously a second language. It seems Mililani hires from the immediate area, a demographic that is primarily comprised of middle class well educated islanders. The Ross Mililani store is the epitome of what all Ross experiences should be like. The management and staff performance is laudable and of true value for the continued quality of service customers deserve. Well done Mililani! read more

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We came into this location to check out what they had. I didn't see much clothing on clearance but I did buy this Ariana Grande Cloud scented spray for $7.99. it smelled nice. I use this after I shower every morning. Hubby and daughter found lots of things. I sometimes find things here but it's a hit or miss. I did find some Nike tennis shoes here that I wanted so bad but had to leave because I am on a budget. It was a great deal for these shoes though. Maybe next pay check I will splurge on something for me. Parking was full but I managed to find a spot as people leave. I love shopping at Ross. One of my favorite stores to shop at since I find good stuff at certain locations. I would come back again.. read more

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This store is cluttered and disorganized. I always walk out disappointed and without any purchases.

I went to Ross looking for a Maroon dress for church. The choices were limited. I was able to find a really cute sweater and capris. Not all Ross' sell the same items so we have to shop around to find what we're looking for. The employees here are always helpful. You're greeted every time you enter and they thank you for shopping at their store. Great place to shop in Mililani. read more

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Wow guys I got some great deals the other day and it's not the first time but it is my first time leaving a review. I bought some awesome blue checkers for $16 I am in love with these shoes very comfortable as well. Also bought 2 tops that are super cute and comfortable! read more

Ross is the place to shop for a good deal! You can find name brand items for amazing prices. Location: It is located at the Mililani Shopping Center near 24 Hour Fitness. There is a lot of parking in this shopping center. Prices: Amazing prices all the time! Sometimes you'll find items on clearance and you'll get an even better deal. Ambiance: It is a smaller store and it feels cluttered and full. I feel like there isn't much room to walk around and shop comfortably when you're bumping into other people and staff who are stocking. I score a pair of Fabletics leggings for $11.99 on my recent visit. What an amazing deal!?! Regular price of Fabletics leggings are $50. I did have a fail purchase on the same shopping day as the leggings. I purchased a Merkury brand phone mount for my car. I tried it and let the sticky part stick for 2+ hours and it fell the moment I put my phone in it. Disappointed. Thankfully, the return process is easy. Overall, I love shopping at Ross. However, I will stick to the Ewa and Kapolei location since it's a bigger store. read more

Ross Dress for Less - Fabletics Leggings $11.99 - Department Stores Near Me - Mililani, Hawaii

I haven't shopped at this Ross regularly for a long time since moving away but when I do stop in while visiting ohana on Oahu it's been just okay. Their store is definitely stocked but their aisles are just SO narrow. There is room for one cart to get through each aisle. Maybe it also seemed extra cramped the last time I went there because they had so many Christmas items out but they seemed to overstock the shelves. It was so hard digging through items. It was very chaotic and I was feeling very claustrophobic. Maybe it wont be so bad once the holidays are over, not sure. I did however find Christmas presents for my loved ones and customer service was great. The cashier that helped me was a shorter, Filipino mix lady that was very cheerful and sweet. Their security seemed nice too. Check it out. read more

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I'm glad this Ross is here near my folk's place. If I'm missing an item of clothing I can just run down and get it here. Got some underwear here as I was running low and found some good deals. Some isles and racks are a little disorganized but it's a discount store so I'm not expecting an immaculate store layout. read more

I went to Ross Mililani on Tuesday and at check out the cashier was rude and obnoxious. I didn't catch the girls name but I had her twice already. First time she rang me up she said "wish I found cute clothes in my size but they're always out of extra small, all the cute stuff is in big sizes" the second time she asked me if I was part of the Tuesday club. And I was asked her "you mean am I a senior citizen?" " She said we gotta ask everyone" if that's true, Ross should change that policy. I was very offended because I'm no way near senior citizen. Either this girl is as dumb as she sounds, or i need to change my face cream. read more

It's been a while since I've shopped at this location. So walking in most sections were rearranged. On the right are now ladies shoes/sandals/heels, beauty products and purses. On the left are men's shoes and clothes. Women's clothes, active wear, and maternity wear didn't seem to change. I can never score nice shoes or sandals at this location, partly my fault because I don't come at the right time.. The aisles in the back are also rearranged, shower things on the left, and car accessories and dog items are in between kids toys, clothes and infant things on the back right... Cons: Aisles are way too narrow to fit 2 passing carts. Gets awkward and sometimes I feel rushed. Girl working at the fitting room needs some pep in her step. She looked depressed, like the Sad Sam dog. read more

Ross Dress for Less - .99 cents for maternity pants!! No stains & fits perfectly!? #winning - Department Stores Near Me - Mililani, Hawaii

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Purchased a box of Queen Anne's cordial chocolate cherries. The chocolate was discolored and all of the cherries looked as they exploded. I went to return them and figured I would exchange for something else. In the box was approximately 4 containers unopened with clear wraps sealing them. The cashier at a regular register said she could do the exchange. She saw them and said " let me ask my boss" she went over to I guess a manager by the name of Keo. The manager looked at me up and down and asked me if I had left the box in the car? I told her no. With a nasty attitude she went on to say that she will make an exception this time, but won't do it again. So I told her, that I didn't know I needed to open any chocolate products to have them checked before leaving the store, since I do not want to have to deal with that I'll just put back the more expensive chocolates I was going to exchange them for. She told the cashier it's up to her to either give me cash or a store credit. I had my receipt in hand. This problem shouldn't have occurred and I hope that they retrain this young lady and teach her better customer service. read more

Ross Dress for Less - Discolored chocolates that also look busted up - Department Stores Near Me - Mililani, Hawaii

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I prefer this location over the Kapolei one because the shoppers here are better behaved. However, since the Kapolei location has TJ Maxx, Target, Marshalls, Sally Beauty Supply and Ulta in the same plaza, I find myself shopping over there more than this location. In fact, I forgot this place even existed until I had to buy ear buds with a cord for my daughter because it was part of her back to school supply list. Now that everyone uses cordless earphones, it's such a hassle to find one with a cord. I normally buy this from Office Max or Target every year, but for some reason I decided to check out Ross first. Luckily I did, because I found it at Ross and it was cheaper than the ones I normally buy from Office Max. I have to buy a couple of these every year because they normally die out mid-year. Cheap, made-in-China junk! Anyway, I decided to browse though the kitchen items and found a lot of things that I didn't even know I wanted or needed. lol. I came on a Tuesday morning and the check out line was pretty long. I went back the next day to return something and was informed by the cashier that Tuesdays are normally busy because it's senior discount day. Mental note, do not come on Tuesday. I should have asked her what day of the week their new shipments are stocked. Selections are hit and miss, but it's the thrill of the hunt that keeps me coming back. read more

It is so helpful to have a Ross within driving/walking distance. I get kids shoes and clothes, home decor, furniture, workout clothes for the family, shirts for husband, snacks, suitcases, birthday gifts and more. It's not always perfect, but considering that we live on an island in a small town it's pretty well equipped! read more

I love this ross! They are clean and for the most part, organized. I love the selection this location has although I know it's all at random. The prices are very reasonable and the quality of items are great. I always seem to find everything I need and better priced than other stores I frequent. From pet items, to kids clothing, household items and even some furniture... I've purchases it all! The staff are all helpful and friendly. But the main reason I docked off a star is because the parking in the Mililani shopping center sucks. Totally out of their control but still a hassle none the less. There are way too many businesses around compared to the parking available. 24 he fitness does take up a lot of the stalls which is a huge annoyance. But other than that I highly suggest taking a look just not right after work around 5, because everyone swarms food land as well. read more

Two stars for 2/5 times you can actually find anything decent in Ross. Of the two times I got a real good deal on a Chaps sweater...still with original tag of $59 for only $0.49 cents! (See photo) Second deal was for a Fossil jacket sale price $70 for only $4.49. And a tank top for one dollar. My husband is too funny he offers to pay and got so surprised to see the total was under $7! These results are not typical...I just got real lucky I guess. Or it could be few days ago I stepped in dodo twice! Yup that did it lol. read more

Ross Dress for Less - $ 0.49 cents! Wow! - Department Stores Near Me - Mililani, Hawaii

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Awesome customer service!!! From the time you walk-in the store, floor personnel, and at check out! They have a lot of good items!!! read more

Okay so seriously, I have to laugh because the girl who was at the register tonight Friday April 15, 2022 it's 8:50pm. She was a very petite I wanna say she had some Asian dissent maybe some African American... Anyways, from the start this girl had major attitude, her nails were ridiculously long and she was having the hardest time trying to just grab the clothes. So I offered to take them out of the bag for her. Not even a yes please or thank you I got a "yea, duh" I let it go since I understand retail is not that fun of a job as most young kids think. Unless ur a supervisor. So she's doing her thing and one the shirts she tried to say was 'altered' because even though I bought the shirt the way it was she was attempting to say it couldn't be returned!! It was dirty around the neck line. Now I understand if there was a tremendous amount of dirt but there was barely anything there. And honestly it was like that. My daughter didn't like it. She never tried it on. But it was like hello people try on the clothes here all the freakin time!! They get makeup, dirt, whatever on them. So for her to be like I have to ask my manager if I can return this. Felt like I was being slapped. It was just rude. N because I said "really???" She came back at me like I had just went off on her!!! Tried telling me that she is just asking a question and I didn't need to be giving her attitude and rolling me eyes!!!! Like WTF!!!! She was now making up shit!!! I seriously wanted to go off on her but I held my cool stupidly took a hit from My vape n OMG!!! U would've thought I hit a real cigarette in front of her!!! Like wow!!! I don't know wtf is wrong with her but she needs an attitude adjustment. Because I know I'm probably not the only person she has treated this way. Seriously she is the reason I do not like shopping at stores like this. And I will not be ever returning to this location... read more

I went to this Ross last night to buy me clothes for work today because my husband never do my laundry, yes, I said it, my husband didn't do my laundry..Anywho, I live in the mililani area so this Ross is close by. I was, like always, greeted with a smile by the protection prevention or whatever the title is, person, the store is usually always clean, so not a problem with that, their selection of clothes could use more variety of sizes and just more in general although I know how Ross stores buy their products. I'll still recommend my family and friends to go to this particular Ross store. Here's a tip if you know someone that works for Ross ask when the delivery days with new shipment comes in, I think its Tuesdays or Wednesdays for Oahu stores and ask to use there discount card 20% off of what's already a low price... Another tip... let me in too read more

Ross Dress for Less - Scored these bad boys...mk slides - Department Stores Near Me - Mililani, Hawaii

Service was above and beyond. Long story short bought a medium luggage. Already ripped the tag and no receipt. Went to the pearlridge Ross and found a larger one. Went to this location to see if I could exchange. But at that point with no receipt I wasn't able to. But I know it was my fault but the associate went and above and helped me out and I was able to keep my large luggage and got a store credit instead. So I'm a happy camper. The associate was very helpful, and friendly. Made me have a great experience, especially with my upcoming trip next week. read more

I bought 2 pairs of shoes from Mililani Store, but need the right size. Return them at Pearl City, it was a breeze. The salesperson very friendly and helpful. read more

Yelp 365 Challenge #55/365 When the novelty of a new store dies down, the quality and selection seems to fade. This used to be one of my favorite locations because I would always manage to find deals and outfits that fit into what I was looking for. And the lines are long! I found out why... People who are only returning or refunding items? They have been relegated to the same line! No bueno... read more

I actually dread shopping here because of the crowd and the price isn't as affordable as I remember years back. This place is pretty much a hit or miss when it comes to name brand bargains. You just have to be there at the right time to get an awesome name brand piece at a better price. The workers are fast, just your typical worker, most are not very friendly, but does a good job. read more

Love the prices and variety of clothing. Especially love that they carry lots of Harajuku Lovers, Michael Kors & Juicy bags. Often the lines are long, so I'll only go to Ross when I can deal with long lines. And the only reason you put up with the long lines are because of the great deals you find searching their often messy stores. 3 stars are for the low prices. I'd give them 5 stars if the store wasn't always a mess and if they'd open up more lines to prevent the line going to the back of the store. I always figure on waiting to pay 30 minutes after I get in line. Hope they figure out the problems with their lines. Once in a while, I'll just drop everything and leave cause I don't have that much time to waste. read more

Ross Dress for Less - Department Stores Near Me - Mililani, Hawaii

This ROSS location is located in Mililani Town area, near Starbucks, Subway, Foodland and more. Inside the store, as I walk in, I am always greeted, which is by the way, nice. =) The store is organized, as I can easily find what I am looking for whether it be clothes, shoes, toys, housewares. Parking can be hard at peak hours though, but they do open at 9:30 am and open late, so many opportunities to beat the mad rush. but it being right next door to 24 hour fitness, sometimes can be rough. The employees here are always courteous and friendly AND HELPFUL!! Which is a top key for returning customers like myself. Will always frequent this location every week. read more

This place can be a hit or miss type of store. Some of the clothes here are really nice, but you have to hunt for them. Though on certain days it does look like a tornado passed through the store. The prices are reasonable, considering that the same brands might cost double the price at Macy's or Sears. In addition, the store also carry other household items (such as hampers, food containers, and furniture), car accessories, and even toys for the little kids! I give the store four stores for the great clothes that you can find, the prices, and the helpful store employees (though you have to hunt them down, they are usually in the front or by the fitting rooms). They lose one star for the consistent tornados! read more

Ross Dress for Less - Thank goodness I'm skinny enough to fit into their narrow aisles! - Department Stores Near Me - Mililani, Hawaii

Ohh boy...ii really try not to write negative reviews but ii hope this never happens to anyone. Im going to make this short n as sweet as can be. I had just gotten surgery on my hand and have been trying to be really careful as to what ii am doing n my surroundings so that its not banged up by by passers.. Lets fast forward to the emergency exit of the back of the store going off, someone tried to shoplift. Loss Prevention was already there deactivating the alarm n cking out the things that were left behind. As ii am standing looking at another shelf, an associate comes storming (im not exaggerating) out the warehouse door in-front of my n literally BANGS not a soft bump but BANGS my cart, which caused my cart to hit the shelf ii was looking at as well as shock my whole arm that ii just had surgery on. Not only this this lady NOT APOLOGIZE, but proceeded to keep walking to Loss Prevention as if she did nothing wrong. Another customer had seen everything that had just happened and was in disbelief that she was so RUDE. I was standing there still in shock about my arm going into shock. I seen an associate walking towards me and ii politely asked if ii could get the name of that associate and pointed to the associate who hit my cart. As she goes on to tell me this associates name, this same RUDE associate starts yelling at the associate whom is clearly talking to me "to get over there and help"! Like are u serious? the associate who assisted me in getting her name was Marisa and she is amazing n has a great personality n customer service. This is was baffled me, this RUDE associate was a MANAGER by the name of MS. V or VEOLA! YES u read correctly she was a manager. As ii waited patiently for them to get down with gathering the almost stolen items Veola was now walking towards me here is how the conversation went... Me: Hi, excuse me may I please get your name? Veola: Its Veola, what do u need? Me: (eyes n mouth are wide open tripping out on how she answered) explain that what she did earlier was rude...as im still talking Veola: (never makes eye contact with me) I aint got time for this (as she proceeds to keep walking away) Me: WOW! I than write the time of the incident and continue to do my shopping and calm down being ii was still in disbelief of who rude this manager was. The next day I talked to the district manager about the incident and felt better. Ohhh my WORST EXPERIENCE EVER ii had here mind u ii go to this Ross' on a regular and NEVER experienced such RUDE service from a manager! read more

Came in looking for a carry on suit case for my upcoming Vegas trip. I was pleasantly surprised to see their wide selection and not so pleasantly surprised to see the unorganized mess I had to wad through to find one. There were suitcases of all sizes everywhere! Up high on shelves, under tables, on top of tables, even some hanging! After about 1/2 an hour looking I found the perfect one. I got a $90 suit case for $39.99! What a deal! I wish they were a little more organized but I don't mind having to dig through a mess for a good deal. read more

Ross Dress for Less - What a deal! - Department Stores Near Me - Mililani, Hawaii

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This store has become my all time favorite Ross' in the neighborhood. We don't have to drive far to get to Ross since we moved to Mililani. When we lived in Waikele, we either have to go to Pearl Highlands or Pearlridge mall. Now we just hop in our car and its about a five minute drive depending on traffic! We can get most of our household needs as well as clothes and some electronics!! We love Ross!! And the store is neat and clean with very helpful associates!! read more

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POOR CUSTOMER SERVICE from Manager Neil at Mililani Ross!!! He wouldn't even take off the cord on a pair of sandals I wanted to try on. How would I know if I like it or not if I can't even walk a little bit around the aisle with it, to see if it fits. LOSE MONEY ROSS with a manager that has POOR CUSTOMER SERVICE LIKE THAT!!! read more

This Ross store makes me feel like I do not want to step in another Ross ever again. They really never have anything I want. I don't think I have bought a single thing here and I tried to give them a shot at least 6 times. I know Ross lines can get long but this one gets exceptionally long. I am totally shocked that it can get that long. I was like WHOA what is up with that? The ladies seem to be working quickly and efficiently but something must be wrong. Too little checkouts and too many customers? Kinda like a line twilight zone. The parking is pretty ample but it shares it with 24 hour fitness so it is always busy. I guess I will stick to the downtown store... read more

Their stock clerks are trash because even if things are in a pack (and are supposed to be marked separate) they put it out and tell the customer they can't purchase it for the price marked. Mind you, there are 5+ packs of these product out on the shelf and none were separately marked. Manger was not accommodating. Register lady was not accommodation. Security made it seem like it was my fault. Most retailers will just make the customer happy, give them the product with whatever is marked cause you know what, it's not the customers fault. If their staff was more aware and/or made an effort to do a decent job this wouldn't have been the third time I went to this SAME location and had something priced wrong when I got to the checkout. AND EACH TIME THEY TOLD ME I COULD NOT HAVE IT FOR THE PRICE MARKED. TRASH. read more

I hate the long lines! And it gets worse every time I go. There's only like 2 cashiers open. Plus their so slow. You have like 20 people in line. Cheap clothes and cheap service go together right? Another time I stood in line forever and I couldn't get someone to open the sun glasses case so when it came time for me to pay for my items, I asked the cashier if someone could open it for me. So the cashier tells this lady close to her to open the glass case and the lady gives HER the keys and says go help me. I was like wtf! My poor cashier has a long line of people and she has to get them for me?! I felt so bad. And mind you, that other lady was standing around talking story so she simply could have been the one to get my glasses instead of making the poor busy cashier get it. How rude. Point proven. I don't come here very often. read more

Ross Dress for Less - Standing in a LONG line... - Department Stores Near Me - Mililani, Hawaii