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    ReliableParts

    4.0 (67 reviews)
    Closed 8:00 am - 4:00 pm

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    Ordered from Reliable Parts Website and received email receipt. Under $42 with tax. Not bad at all!!!
    Rich S.

    I been coming here to this location for past 4 years now. They ALWAYS have what I'm looking for. Initially, I needed a shelf guard for my refrigerator. I looked online and was expensive $67 to ship to Hawai'i. So would been $110 total for that plastic piece. Did some research and found a place in the Waipahu location about a block past Costco. Awesome!!! Because, we live Mililani. I looked on Reliable Parts website and they had 4 left in stock. $37.95 + was offered 10% discount for 1st time buyer. Couldn't beat that! Went to pick up the part a week later due to my conflicting schedule. Walked in and a kind gentleman (didn't get his name) assisted me. I showed my email receipt and he went to the back, came out a minute later. Handed me the part in a sealed plastic bag along with my paid invoice attached. "Thanked me for stopping in and I returned the kind gesture, as well!!!" - Then sometime around beginning of August 2025 our GE Washing Machine (Washer) stopped spinning and agitating. Then, the Dryer stopped spinning around late August. (Ugh, what the heck?!) We purchased both from Sears about 8 years ago. Unfortunately, Sears no longer exists on island. Both my wonderful wife (Yeah, she is) and I were contemplating on when or where we was gonna buy a new Washer and Dryer. We both researched online and went to a couple stores. Everything nowadays has way more advancements in technology and expensive as hell! -- Then, one day I decided to research on U-toob. I looked at both machines by model number. Opened both up. Looked to see what the problem was. Found out that both "belts" had worn away and snapped. 1st Place I checked "Reliable Parts" website. Found what I was looking for the "specific models" and they were both IN STOCK. Paid just under $42 for both belts. We were unable to pick up belts for about 3 weeks because our conflicting schedules. However, SAME AWESOME SERVICE & KINDNESS. My wife went to go pick up belts as she got off work early. She showed our email Receipt. 1 minute later. My wife was kindly handed 2 sealed bags with a belt in each bag, along with paid invoice attached. My wife said, "Thank you and the Gentleman (my wife didn't get his name) returned the kind gesture" -- When I arrived home from work. Guess what??? Took about 20 minutes. Both Washer and Dryer WORK AGAIN!!! Washing Machine took 5 minutes to change belt. Dryer took much longer time, about 15 minutes as my big arms and hands ( ;) lol) weren't able to get around the dryer bin and manipulate the tensioner. I didn't want to remove the bin either because it was already too much work Haha BUT, eventually got it to work and everything aligned properly! -- So, we didn't have to look anywhere else online. At least the parts are GENUINE and OEM and not "substitutes" or "might" fit from Amazon (didn't want to chance it) or Home Depot (because I went) When a part says, "Fits GE, Whirlpool, LG, Maytag, etc." Then you read the fine print: "May not work in all models" Do you go by chance??? Uh, Screw that!!! -- I'll be ordering and coming back to Reliable Parts Waipahu FOREVER. NO Hesitation!!! ~ Mahalo nui loa for the continued and AWESOME Service!!!!!

    Daryl H.

    Hands down excellent! I needed a coupling and new hose for my refer water dispenser but forgot to bring the broken hose and didn't know what size it was. Fortunately Maile (clerk) did know! I told her what my situation was and she knew EXACTLY what I was talking about! Stress free and pleasant experience from the time I entered the door!

    AC parts
    Diva G.

    Before I was sent on a wild goose chase..... What had happened was..my dryer broke. My other half called in the part, they confirmed they had it and gave him the part number. Somehow what he told me was to pick it up at Kuroda's auto shop. After a busy day, I did not check his text, I just GPS'd the location and made my way. Long story short, I fricken made it. Located in Waipio, near Island Gymnastics and Na Maka o Puuwai halau. Small parking lot but just enough stalls. I walked in, somehow found the cash register area, and was immediately seen. I didn't even have to finish saying the part number. Either the guy remembered my husbands call or new his inventory really really well. I was in and out of there like lightning. This store has all kinds of appliance parts and tools for heating and AC, kitchen, and laundry room. But I'd call in to check prior to making the drive just in case. Open to the public not just people working in this trade.

    Their website is very helpful to see if they have your part in stock

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    5 months ago

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    1 month ago

    Great service. Easy to find. Lots of parking. If they don't have the part for you then they can order it.

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    6 months ago

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    7 months ago

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    4 months ago

    Reliable has a full selection of needed appliance parts for Samsung refrigerators, easily accessible through their website.

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    1 year ago

    Speedy service. Needed part was on hand at a decent price. They gave me a senior discount.

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    8 months ago

    great customer service, alfredo was knowledgable, friendly, repaired my oven, price was reasonable.

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    Page 1 of 2

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    Review Highlights - ReliableParts

    If your looking for parts for your home appliances go and see Grace at Reliable Parts in Waipio.

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    Costco Wholesale Home Showroom - The delivery driving boxing my fridge back up and leaving it in my garage

    Costco Wholesale Home Showroom

    3.5(22 reviews)
    3.5 mi

    Our washing machine recently went on the blink. We've also had our dryer for a number of years also…read moreand wouldn't have been surprised if it had gone the same way too. Okay, time to buy a washer and dryer, as major appliances these days have a short life and not worth repairing. My stress level rises, as there are limited stores that stock major appliances and need to order from the Mainland, which will take days. Until we found the Costco Wholesale Home Showroom in Pearl City, which opened on 10/11/24. It's a brick-and-mortar store that took the place of the Sears Distribution Store where you can browse in person of large furniture and equipment items. Hubby knew what he was looking for, as he tried to do his research in knowing which brands to look for because of various reasons (hard to find parts, product problems, etc.). He was looking for the Maytag brand. Costco has some special rules in selling its furniture and large appliances: * Costco Wholesale membership is required to make purchases. As soon as you enter the Showroom, you must scan your membership card against a machine. * The showroom allows for a number of large items (TVs, furniture, appliances, exercise equipment, outdoor furniture, couches, dining tables, bedroom furniture, beds, washers/dryers, refrigerators, massage chairs, credenzas, etc.) to be placed in one area to be sold. The regular Costco stores lack the space to store large furniture and equipment for its members to view them all at one time. The showroom interior is spacious, clean, and air-conditioned. * The showroom requires you to order items that are delivered with an estimated delivery date to the member's address, installed as needed, and the initial item hauled away. There may be shipping, delivery and hall-away fees. (For a washer, I was quoted a shipping fee of $29, which was nominal.) Prices appear reasonable. This contrasts with the regular Costco stores in that if you purchase a large item such as this, you haul it away on your own and dispose the initial item on your own. We often wish we could purchase large items this way; however, because we don't own a truck and are elderly, we would have to bother family members for assistance. Delivery occurred without any hitch. Costco provided the Board of Water Supply's Water Sensible Rebate Program application for completion. * The Showroom acts as an online shopping account. One could make purchases and place orders at home using a computer. The Showroom has staff to assist if needed. As hubby and I are technology challenged, we welcome the assistance of staff to ensure that we ordered correctly. Our experience with the Costco staff, Leanne and Maddy, was extremely friendly, patient and helpful. * Hours of operation differ from regular Costco Wholesale stores. The Showroom hours of operation are: Mon closed, Tues to Sat 10a to i6p, and Sun 10a to 5p. There are no Executive Member hours from 9a to 10a daily. Living on an island has its drawbacks, as there are limited stores where you can purchase furniture and major appliances. Glad that Costco has established a Showroom on Oahu that has reasonable prices and is convenient for its members to purchase these items without having to haul it away on your own and dispose of the non-working items.

    The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

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    Costco Wholesale Home Showroom
    Costco Wholesale Home Showroom - Washers & dryers

    Washers & dryers

    Costco Wholesale Home Showroom

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    Pacific Home & Appliance Distribution

    Pacific Home & Appliance Distribution

    5.0(5 reviews)
    7.4 mi

    I had a wonderful experience at Pacific Home & Appliance when I recently bought my gas dryer…read more Nikki, my salesperson was well informed about the products, patient and responsive to my questions and overall was very friendly and efficient. The delivery process was also another great experience. The installer smoothly installed the gas dryer, was very friendly and kindly answered all my questions. He was a pleasure to work with. I highly recommend Pacific Home & Appliance Distribution. I will definitely use them again in the future.

    My friend told me about this place have a special sales, therefore I went to check out the…read moredishwashers. Located in Halawa above Hawaii cement batching plant. They have their own parking and this place is huge with a big warehouses and also a big showroom. Upon arrival I was quickly greeted by friendly staff and show me around. I was there because they have a special 35% off sales, such a great value because I saved about $400, with the help of the staff, took less than 15 minutes to find the dishwasher I am looking for. If you want a two draws dishwasher, this is the place you can find it. Since they are a distributor and they do not have people to install the unit. They recommend me to a company which I called them later and arrange insulation in a few days, it was a fantastic experience for me, if you like high-end appliances, check it out.

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    Pacific Home & Appliance Distribution - Dishwasher

    Dishwasher

    Pacific Home & Appliance Distribution - Special two draws dishwasher

    Special two draws dishwasher

    Pacific Home & Appliance Distribution

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    Newtown Appliance Sales and Service

    Newtown Appliance Sales and Service

    3.0(26 reviews)
    3.8 mi

    This was sitting in my drafts for a while, like for only 2 years and some, cause I've been so ADHD…read more Our sucky a$$ Maytag Bravos XL top-load washer failed (unresponsive control panel) and I was hand washing clothes for days. I got tired, literally, and desperately cried for help but my husband was like,"Nah, do your work you so called homemaker. The clothes aren't gonna wash themselves." JK. He never said that and I never asked for help. I did some reflection and thought about how this is normal for some of our family in the P.I. In that moment, I felt grateful to even have owned a washing machine. I hand wash my delicates, but that's an occasional thing and this handwashing method for a volleyball team household size was becoming a thing. Not having a functioning washer taught me that I'm not cut out for third world country life. I really needed our washing machine to be replaced pronto. I've always loved the top loaders that had an agitator. It cleans so much better than the BS HE washers without 'em. I absolutely did not want another Maytag unless it was the 575, which has recently been discontinued and replaced with model MVWP585/MVWP586. I knew of Speed Queen because I've seen them before. I did research and my heart was set on getting one. I called another company that supposedly carries them to be told that they'd sell to me only if I had a laundromat (*fingers crossed* maybe in the future). Newtown was second on the list so I contacted them. It took many attempts to reach someone as their line was busy. When I finally got through, I spoke to Mabel. She told me they had ONE LEFT and it was the model I wanted (TC5). I asked if she could hold it for me, pulled out cash (I initially asked if I could write a check or pay w/a CC) and headed there in heavy westbound traffic to pay for it. Didn't bother with browsing the showroom, but it seemed like they had a good selection. Before collecting payment, Mabel showed me the Speed Queen and briefly went over the important stuff + gave me some tips. I don't have much to say about the delivery part besides that Carl did come within the specified time window. He was only able to drop it off downstairs. My husband and I carried it up ourselves. Carl did mention that he could've hauled our old one away but it wasn't ready. If I knew, I would've prepared it for him. From my understanding, they were no longer interested in carrying Speed Queen because the demand wasn't high while the shipping fees were. However, it sounded like they'd be willing to order it for you. It would cost ~ $2k If you want a Speed Queen, give them a call. Things may have changed since. 2 years with mine and I'm still happy as ever! Anyway, so glad to have had the privilege of working with this local, family-owned business.

    Owner came out to our home. Quoted $125.00 for service call. Washer is 1 year old. Diagnostic by…read moreowner/technician stating motherboard of washer out. Asked for a quote for parts! At the end of 15 minutes after diagnosis- paid his bill of $194.20. I was appalled and questioned the bill but paid it anyway as I thought it would be a credit of some sort when technician would do a call back of service. No call back with quote. Next call back was I have your part 7 days later with a bill that would cost us $611.70. I immediately cancelled his service and told him not to come to our home. I can buy a brand new washer for that cost! Be aware of businesses that Rip Off local clients. This is shameful with no integrity!

    Photos
    Newtown Appliance Sales and Service - Frontage

    Frontage

    Newtown Appliance Sales and Service
    Newtown Appliance Sales and Service - The showroom of appliances.

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    The showroom of appliances.

    Yz Pro - GE Washer diagnostic with Smart HQ device

    Yz Pro

    4.4(229 reviews)
    8.3 mi
    Certified professionals
    8 years in business

    Reached out and got an immediate reply that they could come the very next day to fix a countertop…read moreoven. Very very responsive. The cost was $89 for the visit... they are mobile and do not have a shop, so they will come to your home, which is super convenient. Highly recommended.

    YZ Pro responded quickly to my Yelp inquiry. They charge an $89 diagnostic fee, which is applied…read moretoward the final invoice if you proceed with the repair. They were very punctual with appointments, actually arriving early for each visits. They give you a heads up when they are on their way. They worked with me on a holiday (new year's day) and weekends. My dryer was stopping mid-cycle. During the first visit, Sergey diagnosed the issue as the timer and replaced it. Unfortunately, that did not resolve the problem. After I contacted them again, he returned to recheck the dryer and was able to identify the actual issue, which required ordering an additional part. The part took about a week to arrive, and although I did have to follow up, he returned at a time that was convenient for me and completed the repair. My dryer is now working properly. Overall, YZ Pro was professional, friendly, and made a genuine effort to accommodate me and see the job through. Their pricing is on the higher side, but they ultimately resolved the issue and completed the service.

    Photos
    Yz Pro - Diagnostic of refrigerator Whirpool

    Diagnostic of refrigerator Whirpool

    Yz Pro - Sub zero start rellay replacement

    Sub zero start rellay replacement

    Yz Pro - Washer LG door latch replacement

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    Washer LG door latch replacement

    Lowe's Home Improvement - We want this Snoopy!

    Lowe's Home Improvement

    2.2(643 reviews)
    1.8 mi
    $$

    Ultimate craft spot…read more.. Since forever I like to do craft and with places like Lowe's it's taken to the next level that I couldn't imagine like my Dremel...as I used to go to my secret spot to find shells I do use them for various project that requires for me to drill holes into them and some craft places do have drills but it's for basic simple items not the hard and sometimes thick shells we have here in Hawai'i. They do have an app that really helps me to find what I'm looking for without driving to multiple locations or asking customer service to check for me is the convenience that's more than amazing. On this visit they did have an item that I've been searching for quite awhile that only they have and had it in stock...thankfully and if it's that important I'd recommend that you do purchase them online for a store pick up which is completely free and does secure the items as well. This Waikele Shopping location is nice as they lots and lots of free parking which is just steps away from their doors though is massive but the staff is very helpful and friendly that has me getting on my way just as fast as I ordered it. Thank you!

    Can y'all just shut this place down and bring back my beloved Sports Authority. Please…read more After my horrific experience with their Cashier a few years ago, I was in desperate need of soil... just soil. I decided to run in before work and look for a particular potting soil that their app showed they had an abundance of. I can't find it. I look in the area the app said it would be in, it's not there. I even look outside because let's face it, you don't need brains to work here so maybe they moved it.. not there. I muster up the patience to ask the Worker STOCKING THE SOIL, if he's seen it. He looks at the pic, looks at the wall and says "hmm.. it's suppose to be here, but it's not. Then carries on stocking" Poop for brains.. truly. Ordered it on Amazon. What a waste of a huge, beautiful space.. instead it's just a workplace for the incompetent.

    Photos
    Lowe's Home Improvement - Must be summer grilling is on the horizon...

    Must be summer grilling is on the horizon...

    Lowe's Home Improvement
    Lowe's Home Improvement

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    ReliableParts - appliances - Updated May 2026

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