A/C appliance addressed the issue with my parent's washer and explained the problem to them. They responded with a quote in a timely manner and showed up within the time frame they gave. They quoted a price less than other companies and did not take advantage of my elderly parents. I definitely will call them again when needed! Thank you A/C Appliance. read more

Timely, professional, knowledgeable, pleasant a pleasure to work with. Andy is a gem! Good quality, good value. You won't be disappointed! read more

Andrew, the owner of this company, came to my home and was able to diagnose the problem immediately on my ice maker. Replaced the hose and waited around to check for any leaks or other problems, but all was good! This guy so professional and we must have spoke for an hour about family and business. Was such a pleasure to know him and he told me to call him if any problems arise with other appliances. Too often these repair guys come over and hurry their work to get to other jobs. But not Andrew, he was definitely First Class and glad he stopped by. read more

Dryer was on the fritz so put out a YELP request for assistance and got a response right away from this company. After a few exchanges of information about the issue and sending pictures to verify the model and serial number, set the appointment. I was given a few quotes based off of the initial diagnosis to help me prepare. On the scheduled appointment day, I got a heads up text he was on the way. When Andy (owner) arrived he was friendly and got started on the job. He was able to diagnose the issue and checked to confirm it by ruling out other issues. Ordered the parts and went to pick it up and came back to finish the job all within the scheduled time. Fair is fair give this locally owned business a try. Straightforward service and efficient. I was provided a receipt and felt very satisfied with the experience. read more

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Our refrigerator stopped working properly the day before Thanksgiving. I immediately started browsing the repair businesses on Yelp and found this company. We waited until the day after thanksgiving to text the number and fortunately Andy responded and said he could stop by that morning since he was relatively nearby. He instructed us to shut off the unit and allow it to completely defrost because the ice build-up in the freezer was preventing him from accessing the area that was most likely causing the breakdown. He said he could come back on Monday afternoon with the part, and he came as promised, and our refrigerator/freezer was up and running by the next morning (it takes hours for the unit to reach proper temps). Andy is very responsive, knowledgeable, professional and a pleasure to work with. I would definitely recommend him! read more

Backstory: I have a built-in refrigerator. If you don't know what that is, let me explain. It's a fridge that most appliance guys don't want to touch. And it's on the 2nd floor of my townhouse surrounded by custom built cabinets (bought it like that - not my doing). Because of that and the current price & wait for appliance I was not interested in replacing it unless completely necessary. Preface: I had already had 3 appliance guys tell me no and direct me to the manufacturer's official service provider - a mainland company that charged me $150 to book the appt. Long story short, I got ripped off $350 from the guy who said he would come back on his own time and fix it. He never came back. I was so mad it took me months to search for more help. Finally after months of blow drying my freezer every 2 days and ruining my flooring, I got up enough energy to deal with another appliance person, I asked for a general quote on Yelp. 2 guys answered. Yup, 2. Andy was the first to answer and had glowing reviews to boot. It took a little follow up on my part but Andy came out and in a few hours, after months of struggle, it was fixed with the minimal repair. Andy made sure he did the least and said we would build from there if needed. Meaning if the first minor fix didn't work, he would go to a more complex (aka expensive) fix after that to avoid unnecessary charges. He even delayed invoicing me in case he had to come back and do more. 2 weeks later, my fridge is still working perfectly. No additional fixes needed! I'm so happy I found my new appliance guy! He said he could try fix my stove and oven after I get my electrical issues corrected! Andy is friendly, neat and responsive - and the owner. read more

Andy is the man! My refrigerator's ice maker stopped working and it became noticeably louder when the compressor came on. Other than that, it seemed like everything was okay. I gave Andy a call. He wasn't able to speak at the moment, but texted me back. Over the course of a day or so, he gave me different ideas to troubleshoot the problems myself. Those didn't work, and I noticed my refrigerator was getting warmer even though the freezer seemed to be working fine. I sent him some pictures and videos, and he said that it would likely need some replacement parts. After checking, he told me that the manufacturer stopped making parts for my fridge. I asked him to come take a look anyway since I wanted to confirm I needed to buy a new fridge. He shifted around his schedule and was able to come two days later. By this point, my fridge was completely warm inside and there was frost buildup in my freezer. Andy took one look and told me that, unfortunately, I would need to buy a new one. Because the manufacturer (Kenmore) stopped making parts, there was no way he could fix it. He gave me some new refrigerator recommendations before leaving. I offered to pay him or at least give him some gas money for driving all the way out to the west side, but he refused and told me to put the money towards the new fridge. Very honest and kind man who took a lot of time to help me with my problem. I won't hesitate to call him for any kind of appliance problem I have in the future. Very impressed and highly recommend! read more

Received an immediate response to our repair inquiry. Got a quick virtual diagnosis and costs estimate. Andy came out the very next morning and repair our washer within an hour. Quickest repair I've ever experienced via Yelp. We will certainly use A/C & Appliance again for any appliance repair needs. We really appreciated their quick and good service with a fair price. Mahalo. read more

I highly, highly recommend Andy and A/C & Appliance! Of course, you find our your dryer isn't working after you've already done one, maybe two loads of laundry, on a holiday no less! I reached out via Yelp to a handful of business around 7 pm on 4th of July and first thing the next morning Andy responded. He came out that same day to check it out! Unfortunately we had to wait about a week for the part to come in, but Andy was great at communicating, keeping me updated on the part order and status. Once the part was in, Andy came the same day and had our dryer up and running within an hour! Andy is super nice, very honest, and a hard worker. He responds so quick to text messages and is a great communicator! I'll def be back to A/C & appliance for any future service calls! read more

A/C & Appliance helped me fix my washer that had a rip in the rubber seal. I sent them pictures of the make, model, and rip. They responded quickly and gave me a quote on both the part and repair work. Andy showed up to my condo on time, and was extremely professional. He looked at the washer and was able to complete the fix without taking my dryer off (both units are stacked). Other companies quoted me an extra charge to even look at the washer. Highly recommend Andy and A/C & Appliance! read more

Great Job. Friendly. Got Dryer working. Definitely using again. Recommend to all my coworkers and friends read more

Andy was responsive in communicating via Yelp messaging and text. Got a great quote and placed an order for the parts on the spot after he looked over my washer. After 5 days of waiting for the parts to arrive, I got confirmation of the parts received and set a time for him to make the repairs. When he arrived, he showed me the parts packaging which was new/unopened, and the actual manufacturer part for the machine; I visually confirmed. Once the repair was done, Andy started the machine and monitored it through the majority of the cycle to make sure it was operating smoothly and have no other issues. It was an exceptional experience talking with him. He is straightforward, personable, respectful, and very detailed. Have plans to reconnect when we are ready to have my gas stove checked out. Mahalo for your help Andy! God Bless. Communication from 2/27/23 to 3/2/23 1st appt and parts ordered: 3/3/23 Parts rcvd confirmation: 3/8/23 Repair completed: 3/10/23 *Check or cash only, no CC or mobile pay. read more

My Washer wasn't draining. So I reached out to A/C & Appliance going biased off of their reviews, I had high hopes that they would be efficient, honest and fair. Andy certainly delivered just that with servicing our washer. He was also friendly and great on keeping me updated on what the issue was and cost. Having an essential appliance not work suddenly, especially during the holidays is unsettling. Thankfully it was a quick and easy repair & it was a pleasure working with Andy. I will certainly be reaching out to them for future repairs. read more

This is the second time I've used A/C Appliance. So helpful and prompt. Never a rip off and extremely fair.

He's the best! He showed me pictures and explained what he did. He was very nice and professional and his prices are super reasonable. He saved me from having to buy a new dryer! Very reliable and will go to him for all my appliance repair needs. read more

I had a great experience with Andy... very knowledgeable and experienced. I highly recommend him! Needed my refrigerator/ freezer fixed and he got the job done read more

Like most front load washing machines, my gasket was moldy, and no matter how much I cleaned it wouldn't go away. I contacted A/C & appliance and they got back to me quickly with an estimate for parts and labor. Andy did a great job on my front loader gasket replacement! Thank you so much! read more

Omgosh, so very happy & satisfied with this company, especially Andy! He was able to come within 24 hours of me calling & although my washer is a dud (I didn't purchase the extended warranty & this brand of washer wasn't what it was expected to be), Andy was trying his best to find the part needed & communicated each step of the way. I would like to add too, he is very knowledgeable & will only purchase quality products for repairs. Beyond happy I chose him & his company. Thanks Andy! read more

Amazing service and very straight got the job done!! Much Mahalo Andy!!! Quality of work is impressive and well knowledgeable

Andy is a very cool and down to earth guy. He's trustworthy and won't try to rip you off. Definitely our go to repairman from now on.

Best response time and communication. Fixed my whirlpool refrigerator cooling problem and may tag washer. Definitely will use them again in the future. read more

A/C & Appliance was excellent in helping to diagnose what was wrong with our fridge/freezer. He explained exactly what was wrong, and gave lots of recommendations for what our options were. Would definitely call him again for help with our appliances! read more

Andy was a good communicator. Did repairs in a very timely fashion. Did not over charge. Great experience!

My washing machine lid lock was stuck, and there was no way for me to get the machine open! I reached out to several appliance repair companies on YELP and A/C and Appliance was the first to respond. He was helpful and got the part ordered immediately and scheduled me in asap. He showed up right on time and had the repair done in 30 minutes. The price was fair as well. I will definitely recommend them and use them again if I need to! read more

They called me as soon as they got my part and the next day was over my house fixing my refrigerator. Outstanding customer service, great job on the repair and affordable pricing to take care of the local people of Hawaii. Hopefully don't need them anymore but if I do definitively calling them again. read more

Andy was professional, personable and very knowledgeable. He fixed my Samsung Dryer. He showed me what was wrong and what needed to get fixed. He answered all my questions and shared valuable tips. I would definitely recommend him to my friends. read more

Called Andy today for a last minute refrigerator issue, he told me he was booked up and would give me a call when his last job was done. Gave me a call around 3 and fixed my fridge issue same day! Added me to his schedule with zero issues and helped me out last minute. Great communication and good price. Thank you so much! read more

Broken Kenmore washer. Called A/C in desperation after Sears warranty charged us $109, then canceled two appointments over 7 days at the last minute - no refund. Sears has no human contact phone support - only a robo exchange repeating "We are very sorry." $50 a month for WHAT? - An automated machine generated apology with no solutions offered. No wonder Sears is going out of business. A/C immediately messaged me back in the afternoon, (first response out of three vendors) and arrived at my house the next morning at 8:30! NO excuses, no apologies, and no need for any. Fast, professional, experienced and a rapid, spot-on diagnosis with pix which took less than an hour. VERY, very reasonable rates ! I am canceling my overpriced, useless, unreliable, unprofessional, WORTHLESS warranty contract with Sears tomorrow. A/C is Highly, Highly, HIGHLY recommended !!!!!!!!!!! read more

Fast response, great personal customer service! Will definitely call again with any appliance needs! Mahalo Pete! read more

Andy was the first person to contact me after I posted for help here, and he kept answering my many questions. He offered to come out that same day, but we were busy so he offered to come out the following day. He was prompt, fair, and so quick! He determined our dryer's belt had broken, and he vacuumed and cleaned out the whole thing while he replaced the belt. So grateful for him as we were given a 10 day wait time from the insurance company before they could assign someone to us. So happy to have a working dryer - mahalo Andy! read more

My experience with his company was awesome. The owner/technician called when he was on his way to my house, and when he arrived he was very courteous and professional. My washing machine was making a clicking noise and would not work. He troubleshot the washer and concluded there was a relay in the computer board that was stuck or malfunctioning. He was totally honest with me about the availability of the parts and the exorbitant cost of computer parts for appliances. I felt totally confident with his knowledge and honesty. Even though my washer is unfortunately beyond repair, I would contact this company without reservation for any appliance repairs I may have in the future. Highly recommend this company. read more

I am going to recommend Andy to all my friends and family for appliance repair. He did an excellent job repairing my refrigerator with a great price. I initially called someone from Sears a year earlier regrading my ice maker and he apprised me that I probably need to get a new refrigerator. I kept my refrigerator without using the ice maker working as it was only 6 years old. This time something was wrong with our refrigerator so my wife found Andy by reading the great reviews. Andy was extremely professional while explaining what what the problem which was "sensor" that he needed to order the part from the mainland. Upon picking up the part, he immediately came and replaced the part which was also the problem why my ice maker was not working. Andy saved my a lot of money as my wife believed that we just needed to get new one. My Frigidaire last normally 15-20 years and my Frigirdaire is only 7 years old. read more

Ok, where do I even begin?? Andy was an awesome, nice local guy! He was very professional, very responsive and helped fix my dryer easily saving me hundreds!! I can't thank him enough and would definitely recommend using him for your appliance repairs!! I will be calling him again for any work I need in the future!! read more

Andy did a great job, prompt replies to inquiry, followed up, he got the exact part needed (thankfully the cheaper solution), he was professional, most importantly, he FIXED the dryer, fast, and fully cleaned it up. Fun to chat with too :) Highly recommend! read more

I've used A/C & Appliance three times now, and have been pleased each time Andy came to fix the different refrigerators I have. He is pleasant, willing to explain the problems and how he is addressing it, and of course, gets the job done. I find his rates very fair and reasonable, and plan to continue to call him when I have appliance repair needs. read more

I submitted a quote request to have my oven looked at since it was not getting hot. Andy was 1 of 3 companies to responded back to me. Andy quickly reply within 20 minutes after the quote request. Andy set up a diagnostic appointment for the next day. He was on time, which is something very important to me. Andy is very professional and keeps you informed of what the problem, in this case it was the oven igniter controller. He check the to see if he had one on his truck first to see if he could get it down sooner than later. He didn't have one but did located one at the supplier. The thing I like about Andy is yes he came as a repairman, but he left as a friend. Great guy who is super nice, professional, and just one of those solid dudes. I would recommend him and his company for any type of appliance repair, that a home owner has around their home. read more

Andy is the BEST! He knows his stuff! Very reliable, knowledgeable, and down to earth. Our dryer was making this scraping sound so we sought out someone to fix it before the big rains begin. Geek Squad said earliest appointment was in January - no bueno, guys, no bueno. So thanks to the Yelp reviews & recommendations, we sought out Andy and we are so happy we did! He replied quickly and was so prepared to resolve our problem. Worked on it, found the problem, fixed it in 30 minutes, and said nah, no need charge. No way - we paid him because he's worth it and we are so grateful!!! He's the best - no hesitation in seeking him out again! read more

Excellent service. Very responsive and helpful and informative. I will call them for all my future appliance repair needs.

Wow! Best service call ever! Andy came within 2 hours of my first inquiry. Priced as quoted and done

Andy is great. Responsive and reliable. Called for a broken refrigerator. Same day response, diagnosed, picked up the part and fixed the problem. Tenant is happy, and I'm happy. Keeping his number for the next time. Mahalo!!! read more