Had to purchase a recliner sofa and saw a few places in town but they were a bit pricy lol. Found…read moreCostco furniture and decided to take a look. Parking was great lots of spaces. Once going in I saw a great selection of appliances to the left and home furniture/tv to the right. The associates are very nice and helpful. Once I found the right sofa I found an associate (Chason) to help me order. He was super understanding and had so much patience. I purchased the Sofa and scheduled a delivery was super quick and easy! A month later we decided to replace some appliances in our kitchen since we redid the kitchen countertop and added a vent. Decided to take a look and met Chason again. He helped us find the right refrigerator, dishwasher and washer and dryer! Again great process nice fast and easy! Highly recommend m, the delivery was good but the customer service in the store and on the phone have been amazing!

The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

Rat chewed up the wiring at the bottom of dishwasher. Superior troubleshooting by YZ Pro tech and…read morerepaired dishwasher in less than an hour by tracing the wires and rejoining them.

Our Samsung Washer hose Broke after 11 years of use and off course parts weren't available anymore…read morehere locally so we had to wait until parts were delivered took few more days but got it fixed and working again Happy Washing Machine Days Continues Thanks to Yz Pro ‼

I cannot recommend this company enough! My dryer completely stopped heating and a technician was at…read moremy house the next day. Sid was incredibly professional, courteous, and explained exactly what the problem was before making the repair. He diagnosed the issue and fixed it in under an hour for a very reasonable price.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

This was sitting in my drafts for a while, like for only 2 years and some, cause I've been so ADHD…read more Our sucky a$$ Maytag Bravos XL top-load washer failed (unresponsive control panel) and I was hand washing clothes for days. I got tired, literally, and desperately cried for help but my husband was like,"Nah, do your work you so called homemaker. The clothes aren't gonna wash themselves." JK. He never said that and I never asked for help. I did some reflection and thought about how this is normal for some of our family in the P.I. In that moment, I felt grateful to even have owned a washing machine. I hand wash my delicates, but that's an occasional thing and this handwashing method for a volleyball team household size was becoming a thing. Not having a functioning washer taught me that I'm not cut out for third world country life. I really needed our washing machine to be replaced pronto. I've always loved the top loaders that had an agitator. It cleans so much better than the BS HE washers without 'em. I absolutely did not want another Maytag unless it was the 575, which has recently been discontinued and replaced with model MVWP585/MVWP586. I knew of Speed Queen because I've seen them before. I did research and my heart was set on getting one. I called another company that supposedly carries them to be told that they'd sell to me only if I had a laundromat (*fingers crossed* maybe in the future). Newtown was second on the list so I contacted them. It took many attempts to reach someone as their line was busy. When I finally got through, I spoke to Mabel. She told me they had ONE LEFT and it was the model I wanted (TC5). I asked if she could hold it for me, pulled out cash (I initially asked if I could write a check or pay w/a CC) and headed there in heavy westbound traffic to pay for it. Didn't bother with browsing the showroom, but it seemed like they had a good selection. Before collecting payment, Mabel showed me the Speed Queen and briefly went over the important stuff + gave me some tips. I don't have much to say about the delivery part besides that Carl did come within the specified time window. He was only able to drop it off downstairs. My husband and I carried it up ourselves. Carl did mention that he could've hauled our old one away but it wasn't ready. If I knew, I would've prepared it for him. From my understanding, they were no longer interested in carrying Speed Queen because the demand wasn't high while the shipping fees were. However, it sounded like they'd be willing to order it for you. It would cost ~ $2k If you want a Speed Queen, give them a call. Things may have changed since. 2 years with mine and I'm still happy as ever! Anyway, so glad to have had the privilege of working with this local, family-owned business.

Owner came out to our home. Quoted $125.00 for service call. Washer is 1 year old. Diagnostic by…read moreowner/technician stating motherboard of washer out. Asked for a quote for parts! At the end of 15 minutes after diagnosis- paid his bill of $194.20. I was appalled and questioned the bill but paid it anyway as I thought it would be a credit of some sort when technician would do a call back of service. No call back with quote. Next call back was I have your part 7 days later with a bill that would cost us $611.70. I immediately cancelled his service and told him not to come to our home. I can buy a brand new washer for that cost! Be aware of businesses that Rip Off local clients. This is shameful with no integrity!

Waipahu Appliance repair is everything a homeowner would want. They are reliable, fast,…read moreprofessional, courteous, and reasonably priced. We came home from a three week vacation and had a pile of laundry to do only to find out that our washer was broken. I called in the morning and Waipahu Appliance Repair was there by 1 o'clock that same day. They did not ask for a diagnosis deposit and quoted me for parts and labor. when the technician came by. He mentioned that he thinks further repairs were needed or else I would be running into trouble. sure enough we had that done too, and I only paid for the extra part not the extra labor I highly recommend Waipahu Appliance Repair and will be using them for all of our household needs in the future.

Awesome guy! Great price! Honest! Reliable! Will use him anytime my appliances break.read more

Apex was friendly and helpful. Although they were not able to fix my machine they gave me guidance…read moreon how to find the best replacement.

I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

SIFU systems provided excellent service as usual. David is responsive, efficient, and takes time to…read moreexplain the repair and our appliance. SIFU is our go-to appliance repair company. We appreciate that David communicates well, gives you updates about when he will arrive, completes the repair well, and is honest. Would give him 10 stars if we could!

Dave seemed to be very knowledgeable and provided appropriate recommendations to fix our washer…read moreproblem

I guess the Yelp ghost is on the move again . I remember reviewing this Best Buy before oh well …read more Today I called Best Buy to see if they had Panasonic counter top microwave. First of all you get a representative from the mainland. The person I talked to advised me that the Iwilei Best Buy were sold out on the microwave that I was looking for . She did advise me that Aiea location had 1 in stock so I rushed over to the Aiea Best Buy . Aiea store is very clean and spacious their appliances is located upstairs. I did asked a sale person if I could get that last Panasonic microwave. He then went into the stock room and came out with the box . He asked that if I needed help carrying the microwave downstairs and I said ok . The young gentleman took the microwave to the cashier station . I got to the cashier counter and Christian helped ringing my merchandise up . Christian gave me the total and the price was different than the quote I got from the customer service agent over the phone . I Immediately showed Christian the email and right away Christian change the price for me . No if or but he honored the price for me . 5 stars customer service provided from Christian and the young gentleman upstairs. I wished I got he's name but he also provided unreal customer service. I will definitely come back in the future for any computers or appliances

Not knocking the staff because they're just doing their job but somebody needs to figure out a…read morebetter system for customer service. I went in to make a purchase, but in order to do that, I first had to speak with the guy from that section, who just happened to be helping another customer. We decided to leave when the end was no where in sight. At least at the members only big box store in Iwilei you can pick the item for yourself without having to wait for a worker to talk to you about it first.

Excellent service and fast and accommodating very honest on what needed to be know 100% would…read morerecommend

I can no longer recommend Discount Appliance. Recently after several calls snd messages left,…read moreRobert called me back. I sent him some photos of the problem and never got a callback. I finally texted him and he explained he couldn't do the repair. I didn't appreciate him not returning my calls and also not being honest and upfront about helping me with the repair. I have lost trust in him and obviously will not be referring him to anyone!

A/C appliance addressed the issue with my parent's washer and explained the problem to them. They…read moreresponded with a quote in a timely manner and showed up within the time frame they gave. They quoted a price less than other companies and did not take advantage of my elderly parents. I definitely will call them again when needed! Thank you A/C Appliance.

Timely, professional, knowledgeable, pleasant a pleasure to work with…read more Andy is a gem! Good quality, good value. You won't be disappointed!