My auntie ordered a refrigerator from John B., and he was really thoughtful about her situation. He…read morereviewed all of the options with us for her apartment, and the delivery team was so fast and efficient. I would definitely recommend John B and Pacific Appliance Group to everyone!

After our beloved wolf range, and our dishwasher broke at the same time. we were pretty stressed…read more Our appliances were over 27 years old so it was about time. I guess I'm so glad that a good Friends recommended specific Appliance group. Michael was so very helpful and making suggestions within our price range. He showed us the GE monogram appliances and I really liked it. I love the connectivity and also how the greats can flip and accept the walk. Still is very easy to clean and you can customize the LEDs to whatever color that fits your style of your kitchen. Delivery and installation was great. They are professionals at what they do. From unboxing to hooking up the gas stove and dishwasher was very smooth, and the staff was super friendly. I would highly recommend Pacific Appliance group for our year. Appliance needs.

Had to purchase a recliner sofa and saw a few places in town but they were a bit pricy lol. Found…read moreCostco furniture and decided to take a look. Parking was great lots of spaces. Once going in I saw a great selection of appliances to the left and home furniture/tv to the right. The associates are very nice and helpful. Once I found the right sofa I found an associate (Chason) to help me order. He was super understanding and had so much patience. I purchased the Sofa and scheduled a delivery was super quick and easy! A month later we decided to replace some appliances in our kitchen since we redid the kitchen countertop and added a vent. Decided to take a look and met Chason again. He helped us find the right refrigerator, dishwasher and washer and dryer! Again great process nice fast and easy! Highly recommend m, the delivery was good but the customer service in the store and on the phone have been amazing!

The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

Our Samsung Washer hose Broke after 11 years of use and off course parts weren't available anymore…read morehere locally so we had to wait until parts were delivered took few more days but got it fixed and working again Happy Washing Machine Days Continues Thanks to Yz Pro ‼

Our fridge had these intermittent rattling sounds that appeared to be more frequent as the week…read morewent on. I used the Yelp app to request a quote from the company since there were a lot of positive reviews. The company responded super quickly, despite it being on a Saturday morning and even offered to take a look at the fridge that day. We weren't able to have them come on that day and they offered to come on Sunday. Amazing. Sergey called before coming and came super promptly to our house. (At 8:10 a.m - was given the window between 8-11 am). He first diagnosed our random rattling sound as our ice maker (which has been frozen over for years). He proceeded to chip away at our ice and turned it off since we weren't using it anyway. I thought that was it and felt a little worried since I had doubts the cause of the rattling was solely due to the ice maker, but he then asked how long the rattling was happening (about a week) and then pulled the fridge out to check the back. He said it was our compressor and although the fridge would rattle, he said it would be about $1500 to change the part. Said it wouldn't affect the efficacy of the fridge so we opted to just live with the rattle. Charged only the $89 diagnostic price. I expected more since he had cleared away our frozen ice, but he didn't charge us for that. The entire visit took about 30 minutes and while he wasn't the warmest or friendliest person, he was professional and thorough. Would call this business again if we had problems with any of our appliances.

My friend told me about this place have a special sales, therefore I went to check out the…read moredishwashers. Located in Halawa above Hawaii cement batching plant. They have their own parking and this place is huge with a big warehouses and also a big showroom. Upon arrival I was quickly greeted by friendly staff and show me around. I was there because they have a special 35% off sales, such a great value because I saved about $400, with the help of the staff, took less than 15 minutes to find the dishwasher I am looking for. If you want a two draws dishwasher, this is the place you can find it. Since they are a distributor and they do not have people to install the unit. They recommend me to a company which I called them later and arrange insulation in a few days, it was a fantastic experience for me, if you like high-end appliances, check it out.

I had a wonderful experience at Pacific Home & Appliance when I recently bought my gas dryer…read more Nikki, my salesperson was well informed about the products, patient and responsive to my questions and overall was very friendly and efficient. The delivery process was also another great experience. The installer smoothly installed the gas dryer, was very friendly and kindly answered all my questions. He was a pleasure to work with. I highly recommend Pacific Home & Appliance Distribution. I will definitely use them again in the future.

Apex was friendly and helpful. Although they were not able to fix my machine they gave me guidance…read moreon how to find the best replacement.

I understand why Apex has such great reviews! Awesome service, terrific pricing, and cleans up…read morenicely after servicing. Something to note--hard to find someone who will service non-American washer/dryer! Thank goodness for Lance!

I have been a customer of Ross appliances for a long time as a Airbnb manager. Wink and Mona and…read moreeveryone who works there is super friendly and helpful, pretty much everything you buy includes a warranty and they are actually more flexible than you think about it if you call and ask when something breaks. The other big plus is even if it's outside of the warranty they only charge $75 to come out and service any issues you'll have with their products.

We came here after a horrible experience with Lowe's. You can read my review on my home page…read more Anyway, we purchased a refurbished washer and dryer from Ross 6 years ago. So, after the disastrous experience with Lowe's we headed back to Ross Appliance. We found exactly what we were looking for and it comes with a 6 months warranty. Purchased it on a Friday and the appliance was delivered on Monday. The sales associate said they would call us before heading over and to give them a 2hr window from 12pm-2pm. We received a call at 12:31pm and they were at our place at 12:41pm. The appliance was installed and the delivery/installation guys stayed to make sure it was working after set up. Everything was great. I would recommend this place not only because they are reputable, but because it's sustainable and environmentally friendly to purchase refurbished. The appliance is in great condition and looks almost exactly like a brand new one.

Robert is friendly, honest, professional, and thorough. Received same-day service on our dryer…read moretimer replacement. Appreciate his communication via email when the appointment is scheduled and keeping in touch during the process, texting when heʻs on his way, and cleaning up after the job. I appreciate the online invoice and payment process, itʻs very convenient. Trustworthy, he communicates the part pricing and availability of the part so that we are aware of his estimate for the work to be done. Quality and efficient work.

I can no longer recommend Discount Appliance. Recently after several calls snd messages left,…read moreRobert called me back. I sent him some photos of the problem and never got a callback. I finally texted him and he explained he couldn't do the repair. I didn't appreciate him not returning my calls and also not being honest and upfront about helping me with the repair. I have lost trust in him and obviously will not be referring him to anyone!

SIFU systems provided excellent service as usual. David is responsive, efficient, and takes time to…read moreexplain the repair and our appliance. SIFU is our go-to appliance repair company. We appreciate that David communicates well, gives you updates about when he will arrive, completes the repair well, and is honest. Would give him 10 stars if we could!

Dave seemed to be very knowledgeable and provided appropriate recommendations to fix our washer…read moreproblem

I cannot recommend this company enough! My dryer completely stopped heating and a technician was at…read moremy house the next day. Sid was incredibly professional, courteous, and explained exactly what the problem was before making the repair. He diagnosed the issue and fixed it in under an hour for a very reasonable price.

Sid is very knowledgeable and professional. Showed up promptly and assessed my appliance although I…read moreneeded to replace it unfortunately. I was bummed he still charged me $130 assessment fee.

Have nothing but good things to say about this place. I…read moreactually got there 5 minutes before closing but they still made the time to help. Asked a few questions about a basic washing machine. Decided what I wanted and they gave me discounts for everything I needed. Washer was delivered when they said and a no hassle install and haul away of my broken washer. Great experience and would recommend.

Buying appliances is probably the most boring thing to do, but the Discount Store makes it easy…read more The staff is uber friendly and they have brand name appliances that cost less than Sears and Home Depot!