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    City Mill

    3.3 (86 reviews)
    ModerateHardware Stores
    Open 7:00 am - 7:00 pm
    Updated over 3 months ago

    City Mill Photos

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    Email order confirmation and pick up notification. Note the time stamps.
    Sandhya M.

    I needed a shoe rack for the garage but, I didn't think is was essential enough to go into the store searching for it. I live nearby to the Ewa Beach City Mill so I decided to check out the online store and see if they offered pick up options. They do! With the new social distancing guidelines, they offer curbside pick up. You can either call to order or order online. I chose the online option. Once I found the items I needed, I placed my order. Within 12 minutes of receiving my order confirmation via email, I received a follow up email that my items were ready for pick up. THAT'S FASTER THAN I COULD HAVE FOUND IT HAD I GONE INTO THE STORE!! After receiving my pick up notification, I went to City Mill where they have designated parking for online/call in orders. I called the number provided, gave them my name, and within 5 minutes an employee was bringing my items to me. The employee confirmed my identity and order number, placed my items in my trunk without ever coming in contact with me. Service was prompt and convenient!

    Michael R.

    Service with a smile. Ewa Beach's City Mill is close to the house so when I need something quick, I come here. The place is well organized and even through not as big as Home Depot (I know you read that review), they always have what I'm looking for. The staff is unbelievably knowledgeable about where things are and even go out of their way to help. Example: I had a question about setting up my security lights and Jason went well past explaining by opening packages and showing me step by step how to set it up. This dude answered questions I had and explained things clearly. This man deserves a raise or a least a yellow sticky of appreciation. Aside from tools, they sell plants, wood boards, some furniture, pipes (PVC, copper, steel, etc), toilets, sinks, pet supplies, paint, you get the picture. Overall five stars. Parking is easy, products are priced reasonable, and the people phenomenal. Now excuse me, I've got a few DIY projects I have to get too. M

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    6 months ago

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    We need more neighborhood stores like City Mill it's very convenient for the community's

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    1 year ago

    Check out Dave P at Ewa Beach City mill. Braddah knows his stuff. And very helpful. Thank you bro

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    Page 1 of 3

    Ask the Community - City Mill

    Review Highlights - City Mill

    I went to Home Depot Kapolei, and female workers were right beside me just talking amongst themselves and ignored me.

    Mentioned in 2 reviews

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    Hardware Hawaii - Hardware Hawaii USA!

    Hardware Hawaii

    4.4(52 reviews)
    4.4 mi
    $$

    -Hardware Hawaii, the contractors choice but you can still come if you are not a contractor…read more -Always friendly staff who are able to come and try help you for whatever you need. -I had a hard time trying to locate a missing halogen blub but Hardware Hawaii was able to help me and I was able to grab a few more Employee tried to recruit me to an MLM, but I politely declined but I didn't say anything because I know times is hard out here in Hawaii.

    Recently I visited the Kailua and Kapolei Hardware Hawaii stores. Both stores the employees are…read moregreat!! They greet you as they all pass by and ask if they can help you find what you are looking for and go out of their way to make sure you are happy! There was a fishing reel that I wanted and it appeared Kailua store sold the last one so I decided to head out to Kapolei the next day. There was a sales associate named Chels who greeted us as we entered the store and helped us. When she could not find the reel because they were all sold out, she asked Kiana to help us. Kiana told me that they do not have any but will check Kailua. I told Kiana that I was there yesterday and they don't have any. Kiana called Kailua and asked them to do a visual and Kailua found that there were 3. Kiana asked Kailua store to hold one for me to pick up. I went to Kailua and bought 2 reels when I was intending to buy only one. I also bought a folding cot at the Kapolei store. When I picked up my reels at customer service in Kailua, I saw that they had a zippo lighter for sale. My son told me his zippo lighter required a special lighter fluid. The nice women in customer service told me it doesn't really have to be Zippo and I could use Ronson so I bought a can of Ronson and a torch lighter at Customer Service. I am leaving this review because of the excellent customer service at both stores and the great hardworking employees that go out of their way to help you. They are professional, knowledgable, and friendly. Kiana and Chels really made me happy and this review is mainly for them and the customer sevice sales associates in customer service at the Kailua Store.

    Photos
    Hardware Hawaii - Sign outside

    Sign outside

    Hardware Hawaii - "Claire's" extra effort, Super Aloha and knowledge was Yelptastic!

    "Claire's" extra effort, Super Aloha and knowledge was Yelptastic!

    Hardware Hawaii - Hawaiian Discovery furniture

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    Hawaiian Discovery furniture

    Hardware Hawaii - Sprinkler fix!

    Hardware Hawaii

    4.0(146 reviews)
    18.4 mi
    $$

    Strong stuff... When…read moreyou get crafty many times I head to the hardware store as what I call beginner tools aren't just enough like I have my Dremel to drill, PVC pipes to make a photo backdrop, chains for a makeshift lock as being creative not only does saves you money but solves issues in the simplest ways that works. Today it was a simple just some acetone as I wanted to wipe off paint and the basic store bought stuff just won't do it and as small as this shop seems to be they do have it all and was very easy to find than the larger ones as it literally took me a minute to find it and a minute to reach to the register without a wait and was on my way faster than taking the needed pics to show off this great Kailua location. If needed staff is very easy to find here but as I knew exactly what I wanted it was okay and parking in the back is spacious with short walks to the automatic doors is just nice to have a quick spot to find exactly what you need without being lost as I finished my project so easily. Thank you!

    My favorite local Hardware Store where "Customer First" is more than their saying!…read more It's in their doing! Customer Service is their passion! I always feel at home as I roam the aisles. There is always a customer service Rep nearby to assist if you end up wandering the aisles with a bewildered look on your face. lol! Honestly the Reps here are really friendly and always at the ready to assist in your honey due list or with answers for those projects that need a little more planning. Five Star Employees here with a great selection and reasonable prices. Military discount for all my fellow Veterans out there too!

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    Hardware Hawaii
    Hardware Hawaii - Garden department

    Garden department

    Hardware Hawaii

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    Lowe's Home Improvement - We want this Snoopy!

    Lowe's Home Improvement

    2.2(642 reviews)
    5.1 mi
    $$

    Ultimate craft spot…read more.. Since forever I like to do craft and with places like Lowe's it's taken to the next level that I couldn't imagine like my Dremel...as I used to go to my secret spot to find shells I do use them for various project that requires for me to drill holes into them and some craft places do have drills but it's for basic simple items not the hard and sometimes thick shells we have here in Hawai'i. They do have an app that really helps me to find what I'm looking for without driving to multiple locations or asking customer service to check for me is the convenience that's more than amazing. On this visit they did have an item that I've been searching for quite awhile that only they have and had it in stock...thankfully and if it's that important I'd recommend that you do purchase them online for a store pick up which is completely free and does secure the items as well. This Waikele Shopping location is nice as they lots and lots of free parking which is just steps away from their doors though is massive but the staff is very helpful and friendly that has me getting on my way just as fast as I ordered it. Thank you!

    Can y'all just shut this place down and bring back my beloved Sports Authority. Please…read more After my horrific experience with their Cashier a few years ago, I was in desperate need of soil... just soil. I decided to run in before work and look for a particular potting soil that their app showed they had an abundance of. I can't find it. I look in the area the app said it would be in, it's not there. I even look outside because let's face it, you don't need brains to work here so maybe they moved it.. not there. I muster up the patience to ask the Worker STOCKING THE SOIL, if he's seen it. He looks at the pic, looks at the wall and says "hmm.. it's suppose to be here, but it's not. Then carries on stocking" Poop for brains.. truly. Ordered it on Amazon. What a waste of a huge, beautiful space.. instead it's just a workplace for the incompetent.

    Photos
    Lowe's Home Improvement - Must be summer grilling is on the horizon...

    Must be summer grilling is on the horizon...

    Lowe's Home Improvement
    Lowe's Home Improvement

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    The Home Depot - Skillfully knowledgeable, Josh

    The Home Depot

    3.1(450 reviews)
    5.6 mi
    $$

    I had a productive time at Home Depot here in Pearl City. A worker actually gave me accurate…read moreinformation in finding products. I have in the past had awful interactions with employees before. Ample parking as usual. Better supply of inventory now and stocked shelves. Good value and different price ranges to choose from.

    This review is specifically about the free monthly Kids Workshops…read more My daughter absolutely LOVES the monthly workshops which are held every 1st Saturday of the month. Spots fill up quick! Sign ups open the 1st Saturday of the month for the next month and are usually full within a couple days. What you get: a free kid sized Home Depot apron (just like the workers wear!), a wooden toy to put together, instructions, a commemorative pin, and a little certificate of completion. They have paint and hammers out to paint and put together the craft. We've been coming for over a year and we absolutely love it! We especially love when they have vehicles like planes, construction vehicles, and emergency vehicles! We also love functional toys like piggy banks and trinket holders! They are pretty well made and last a while. Go to the Home Depot website and click or search for Kids Workshops to see what crafts are available for the next couple of months!

    Photos
    The Home Depot - Power went out in the Pearl City store. Luckily Home Depot has generators rhat kicked in to provide some lights inside the store.

    Power went out in the Pearl City store. Luckily Home Depot has generators rhat kicked in to provide some lights inside the store.

    The Home Depot - Excellent customer service from Gerald

    Excellent customer service from Gerald

    The Home Depot - Storefront

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    Storefront

    The Home Depot

    The Home Depot

    3.1(371 reviews)
    4.3 mi
    $$

    I didn't buy anything today. This review is based on an associate name Mikaylah who really went…read moreabove and beyond to help me look for these clearance coolers I found on the Home Depot app. I rushed all the way from Waikiki to Kapolei because I found these Igloo Polar 120qt coolers on clearance for $27. When I got to the store she saw me and asked if i needed assistance. I showed her my screenshot. We looked in the section where it would be. Then we looked in the clearance section and it wasn't there. And then we looked in the last known place on her zebra where it was last and the date said Dec 28z The inventory was wrong and it said Negative two but in my app it said six in stock. So I really drove there for nothing. I just wanted to praise Makaylah on her customer sevice and attitude even though I walked out empty handed. Disappointed on the accuracy of the app.

    Went to purchase a Ryobi 40 volt 15" String Trimmer. Home…read moreDepot is Home Depot, you walk in and get lost in each aisle as they stock almost everything you need. Had to ask for assistance since the items were secured behind a locked shelf. Understandable due to instances where theft was huge and embarrassing for the thieves going in and leaving without paying for the items. Anyways, we waited about 5 minutes for the Employee to come and unlock the door and pass us the trimmer. I wish I'd gotten her name because she was super helpful and courteous to us! She also suggested that there are attachments the are compatible with this trimmer if we wanted to get in the future. Like I said, she was super nice! The store was organized and just loaded with goodie's. Each Employee greeted us with a hello as we made our way down the shopping list. The store was busy but, the self checkout area as well as the cashier's were fast. I would recommend this location here in Kapolei to anyone that needs anything to do with home improvement. Even our Cashier had a lot of Aloha as we discussed the weather and the fact that it was Friday! Mahalo Home Depot Kapolei!!! 5 Stars all the way around!

    Photos
    The Home Depot
    The Home Depot - Cat and palms

    Cat and palms

    The Home Depot

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    City Mill - hardware - Updated May 2026

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