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    Hardware Hawaii

    4.0 (146 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 2 months ago

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    Entrance from mauka parking lot
    Angela H.

    Not to feed any stereotypes but I want to start out by stating I am a woman without much experience in fixing or building things. On top of that, English is not my first language which makes communication about repairs and maintenance stuff particularly difficult. I came here to get a spigot extender but didn't really know what the word was in English. I described what I needed in many words and gestures to the nice and patient employee and he immediately guided me to the correct aisle. We had a friendly conversation and I was grateful that someone actually cared to get this right for me. On a different occasion, I purchased a wrong-sized item for my husband and the return was quick, no questions asked. Thank you! Hardware Hawaii also has some good prices in their garden department. I have come across several sweet deals for herbs like thyme, cilantro, and parsley. Sometimes their herbs look a little outgrown or tired but nothing a green thumb can't fix for the bargain you get. Glad to have this store in Kailua.

    Looming at lumber area

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    1 month ago

    Helpful 8
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    11 months ago

    Helpful 6
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    2 months ago

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    5 months ago

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    9 months ago

    Helpful 0
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    9 months ago

    Helpful 1
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    4 months ago

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    4 months ago

    When on the island I always find an excuse to stop in for something. Great service and interesting selections.

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    7 months ago

    Awesome spot in Kailua to grab supplies. Filled up my propane and the staff was very helpful with my questions.

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    5 months ago

    Lumberyard parking and traffic are a nightmare. Staff rude and unhelpful. Not likely to shop here again.

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    11 months ago

    Helpful. They know where everything is and what they don't have. However variety not as expensive as the big box stores.

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    6 months ago

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    1 year ago

    I love this store! They have everything I need at good prices. Lots of friendly employees to help too.

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    4 years ago

    Helpful 4
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    1 year ago

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    2 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    1 year ago

    Helpful 1
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    1 year ago

    They have Folex! Everyone is very helpful and you can find just about anything you need.

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    4 years ago

    Helpful 2
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    2 years ago

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    3 years ago

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    1 year ago

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    4 years ago

    Helpful 1
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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Excellent selection. Had exactly the bolt I needed. Fair prices. Lots of folks happy to help. Super friendly.

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    3 years ago

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    6 years ago

    Helpful 10
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    3 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    Page 1 of 4

    Hardware Hawaii Reviews in Other Languages

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    Review Highlights - Hardware Hawaii

    they always have what i need and fair prices- compared to city mill and home depot.

    Mentioned in 6 reviews

    Read more highlights

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    City Mill - More plants

    City Mill

    (98 reviews)

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    Hawaii Kai

    Great service, conveniently located they generally have what I need. It's also nice to be able to…read moreget them on the phone to ask questions As a small business owner we're all shorthanded so I try to be patient when the sales team is helping someone else as I know they'll get to me as soon as I can Thank you, City for great service Kevin Mulkern Mulkern Landscaping & Nursery

    The City Mill stores are locally owned home improvement stores located on Oahu. Founded in 1899 by…read moreChun Kun Ai, there are presently 8 locations: Honolulu, Kaimuki, HI Kai, Kaneohe, Mililani, Pearl City, Waianae, and Ewa Beach. Chung Kun Ai was its president until 1961; then his youngest son, David managed it until 1991; and now David's son, Steven, serves as President and Chairman, assisted by his sister, Carol Ai May. City Mill HI Kai opened in 1993. It currently sells furniture, lumber, building materials, key making, propane refill, paint, jalousie cutting, electrical, tools, plumbing, window screen service, and more. How did it get its name? Prior to WWII, Chung Kun Ai owned the only rice mill in HNL and the largest in HI; hence, the name City Mill. After the war, City Mill focused mainly construction materials, but kept its name. While it cannot compare with the size of the big box retailer hardware stores and may be a little more in cost, we shop at city Mill due to the following reasons: * Local expertise and service. Their staff is friendly and knowledgeable with the local unique needs and can offer advice and guidance on projects that must meet local building codes. While there were periods of staff shortages during and after Covid, we've found staff in their red aprons to be very helpful. For specialized projects and making of keys, hubby tends to ask older employees or seasoned workers, as they seem to know more and appear to focus on details. And when I was browsing through the aisles, several red-apron dressed staffed asked if I needed any help. Nice! * Community focus. City Mill partners with local community organizations and provides donations based on request. Via the Chung Kun Ai Foundation City Mill has given back to University of HI agricultural programs, Palama Settlement, Food Bank, churches, scholarships, and more. * Convenient locations. With 8 stores across Oahu, City Mill offers convenient access for residents and saves time and gas to having to commute to the big box retailers. * Curated selection. While City Mill's inventory is not as diverse and expansive as the big box retailers, its product selection is carefully chosen to meet the needs of homeowners. If you're undecided on what you're looking for, it's a good starting place to see what is available. They even have educational toys and inflatable pools (seasonal). City Mill also carries some of the home storage containers and kitchenware that new venture that the Ai Family started called Simply Organized in Kahala Mall. The layout of the store is well organized. * In-store pick up and delivery. Online ordering with in-store pickup and delivery make it easier to get its product. They also use the latest technology to track their inventory. * Community events. City Mill's Facebook page features events and promotions that highlight their products and connect with the local community. There are garden expos for demos and meet vendors, Father's Day Keiki workshop, anniversary specials, how-to workshops, product expos, hurricane preparedness, and more. * Energy efficiency focus. City Mill has partners with HI Energy to promote energy-saving products and rebates, such as water-saving tips. Hours of operation are daily from 7a to 7p. Located in the ewa end of HI Kai Towne Center anchored by Costco, Ross Dress for Less, and McDonalds, lots of free parking available that are shared by its tenants. As City Mill is by itself, parking is always available, esp when you have to purchase bulky items. You can use a separate exit when purchasing garden supplies or lumber. It is assuring to have a City Mill a couple of miles from my home! No need to spend unnecessary time and gas to drive to town to a big box retailer! And with helpful customer service, City Mill provides us with our home improvement needs. Support local!

    City Mill - I needed some door molding.

    City Mill

    (243 reviews)

    $$

    The neighborhood hardware store…read more In it's prior life, this little commercial complex consisted of a hardware store and a small supermarket. This site eventually became the City Mill location we know today. For residents in the immediate neighborhoods, this City Mill has a magnet draw for your hardware needs. They have decent sales and the staff is friendly and usually pretty knowledgable. They have a good selection of items for your hardware needs whether it be paint, tools, bathroom or kitchen fixtures, etc. They have a decent amount of parking, but it can get challenging at times. If in the Kaimuki area, definitely a place to check out for tour hardware needs.

    City Mill was established on Oahu in 1899. They are currently celebrating their anniversary, with…read morespecials through August 12th. What better way to support local, then to shop during their anniversary! Today I came in for a roll of weed blocker fabric. To my surprise, they had a variety to choose from. Medium, heavy, premium 3', or premium 4' wide on a 50' roll. I purchased the 50' roll that is 3' wide and have plenty enough to use around our backyard. In the past, I've been able to find a number of items, simply because the aisles are well labeled with signage. Shelves are stocked neatly. And if I can't find something, I normally encounter a friendly customer service specialist, eager to help me :) I especially appreciate the native Hawaiian plants that are available for sale in the garden section. It is so important that we are not planting invasive things that are detrimental to our unique island. Plant pono! Thank you City Mill for having such a convenient location, with lots of free parking, and an incredible team of employees that have always been helpful to me! Super thankful you're in my neighborhood :)

    Costco - @Costco Hawai'i Kai; 12/13/2024. Needed more of these, Kirkland Doggy Pads 4 our Anela Bella. Such a great price 2, $16.49 for 100 Pads!

    Costco

    (516 reviews)

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    Hawaii Kai

    Outstanding customer service at Costco Wholesale Hawaiʻi Kai ! I recently had to return a Ninja…read moreSmoothie Blender because it was leaking. The customer service clerk had trouble locating the purchase in my receipts, but Corey, one of the store managers, stepped in to help. Corey was incredibly patient, professional, and determined to figure it out. He took the time to search for the item and successfully found my purchase information. Thanks to his amazing customer support and true aloha spirit, the return process became smooth and stress-free. I ended up purchasing a brand new Ninja Smoothie Blender from Costco, and I'm so happy with the experience! Big mahalo to Corey for going above and beyond with kindness, patience, and outstanding customer care.

    Shopping at this Hawaii Kai location is so much better than other Costco locations on Oahu…read more Thankfully we live closer to this one and we don't have to deal with the congestion of town. You can actually find parking with ease and not endure the long lines! Somewhat near the Tire Center, this location has two EV charging parking stalls. As with other Costco locations on Oahu, you will find everything from electronics, home goods, produce, and flowers/plants. Of special note, this location has higher end items such as wagyu, caviar, and luxurious skin care products. Love it! We have always had great customer service here. Lately, we noticed employees scan our cart while waiting for the cashier, and that is how we complete our shopping transaction quicker. Such a wonderful touch! Thank you Costco Hawaii Kai for having everything we need. Great selections, friendly employees, clean areas, and well stocked shelves. This is truly a pleasant, stress-free shopping experience.

    Hardware Hawaii - buildingsupplies - Updated May 2026

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