My husband and I were very happy with the service provided by Sales Representative Corey Haitsuka,…read morehis supervisor, and company in general. He worked diligently with our community association General Manager and to seek out several contractors for us to bid on for our external home painting project. Mr. Haitsuka took away the headache of seeking contractors by making the calls, getting quotes, selecting paint, and doing all the running around for us. He came to our home and provided us with a detailed analysis from the scope of work, preparation, etc. He also set up a pre-bid meeting with four paint contractors that took place at our house. The contractor we selected did an excellent job using high quality exterior paint and provided a crew of three men to complete the job in three days. The owner was on site throughout the process. We appreciate the professionalism and quality of work provided by all involved.

Always great helpful service, best quality Regency paint and reasonable prices. Always make you…read morefeel welcomed on the phone or in-person.

The good: they have things available in store that I otherwise have to buy online, plus they have…read morestore pickup as an option. Coupons available in the midweek sometimes. The bad: the store is cramped and the shelf prices do not match the online/register prices. I didn't push the issue, but the shelf tag of the item I bought recently was a dollar or two less than it rang up. Beware.

We recently bought an old Wahiawa house and Ace comes in clutch. I still don't understand how I can…read morefind pretty much anything I need here even when it's like 5 times smaller than Home Depot or Lowe's. Prices are competitive here compared to other hardware stores, there's always parking, and something about this place is so welcoming. Every employee I've come into contact with has been eager to help me find things and the old-timers are probably the most knowledgeable people to educated me about my home projects. The employees here are what makes this Ace so enjoyable to shop at. Shout out to the employees at Wahiawa Ace for making me feel like family!

-Hardware Hawaii, the contractors choice but you can still come if you are not a contractor…read more -Always friendly staff who are able to come and try help you for whatever you need. -I had a hard time trying to locate a missing halogen blub but Hardware Hawaii was able to help me and I was able to grab a few more Employee tried to recruit me to an MLM, but I politely declined but I didn't say anything because I know times is hard out here in Hawaii.

This one of my stop shop for my construction needs, from getting in I'm greeted by the sales going…read moredifferent areas the people there are always asking if you need help or so not like the other major store where they hiding and talking stories and when you bother them they all mad. But this place holds it down local style check them out and see the difference

I am so surprised this place is still open honestly. I rarely come here, its my husband who does…read moreoften. I decided to join him and wow, these employees maybe need to either find something that makes them happy or take a course of customer service. Upon entering altho the "employee in training" did greet us and smiled :)), that was nice. Now fast forward, I was looking at some fencing and clearly you could tell I needed some help. Tell me why an associate, literally, I mean literally just looks at me and walks right past me with a "im tired pls dont ask me for help" face. I had already found what I was looking for right before she got to me, but seriously did not ask not one peep if I needed help. I let it go, clearly she didnt want to be there. Now lets go to the line for the registers. We were standing in line and honestly didnt even know there were 3 lines open. Tell me WHY, there was a customer at the "employee in training" register, while one was away talking to the guys standing at the door and one literally was just looking at us. Now I didnt know she was an open register till we got to the employee in training's register and was baffled that the other cashier literally looked at me and didnt even offer for us to go to her line when she clearly wasnt doing anything at all, but instead just stood there letting everyone go to the training cashier. the customer behind us even asked if she was open bc all she was doing was looking at us all. Like come on people, your job isnt hard, its not hard to call the next customer so u could help them. Now if they just want the training cashier to do it, than they shouldnt be behind their register just standing there. and last but not least, PUT A SMILE ON YOUR FACES, a SMILE goes a long way, TRUST!!!

Starting off the year not so good on YELP... went this morning around 9:30am to find 4- light bulbs…read morefor my Ceiling Fan. When to the cashier and show my old bulb now sure which one to get, needed customer service...Well she told me look at the end of the bulb and find a matching set...went back to the aisle and opened around 6-boxes to see if I could find the right one...Which hopefully I did, the cashier told me if it doesn't fit you can bring it back. I just want to say customer service is very important, there are a lot of stores closing because of this, people will just go somewhere else's..Aloha, Derek

Excellent service, friendly, helpful, had what I needed. Fair price since no one else had the parts.read more

I already gave Mutual a 5-star review for exceptional customer service. Now I'm back to say that…read moreMutual's price for professional drain cleaner beat out Ferguson and Grainger. I cancelled my orders at the other places because they were out of inventory, awaiting shipment. Mutual not only had the drain cleaner stocked but priced it way better than the other two places. I'm a big fan now.

This is my go-to spot for wood and tools, especially for making knife handles. They always have a…read moregreat selection of exotic and specialty woods, and the staff is super helpful when I'm looking for the right piece or the best products to finish my handles. Anytime I've had questions about tools or materials, they take the time to walk me through it and point me in the right direction. The customer service here really stands out. They're knowledgeable, friendly, and never pushy.

We needed help finding some wood for a project we're working on and Russel was SO HELPFUL! Even…read morethough the store was closing in 15 minutes he walked around the different isles and helped us pick out the right wood for our project. I really appreciate how kind this employee was because it made our experience there one to remember - I hope the manager reads this and gives Russel a raise because customer service is important otherwise you'd have people not wanting to return. But because of Russel I will definitely buy from there again. Thank you Russel! Also for anyone who hasn't been here, this store is huge. They've got all sorts of items you'd need for wood crafting. There's lots of parking, too.

Convenient location, friendly and knowledgeable staff, all coupled with quality products…read more Fiberglass Hawaii continues to allow me to produce functional paipo boards that excel in both small and larger waves. Keep doing what you do!

This location is out of our way, but open 8am Monday mornings. Works out best for us if we're…read moreitching to complete projects that have been on hold for the weekend. We normally call a day before to have items paid for and ready for pick up next day. The road that leads to the street this store is located on is under construction so be prepared for delays. Its a one way street and the shop is on the right hand side. Street parking in front hasn't been a problem, but then again we're quick. Call to notify then we're outside and pick up is easy peasy.

Had a great experience today. Went for a new battery, Gabriel helped change out the old for the…read morenew, he was careful with the installation. It was quick. I got lucky store was not too busy and staff was very friendly and helpful. Thanks again to Gabriel. (Honda Passport)

First time to this O'Reilly located in the old Stadium mall next door to the abandoned K-Mart …read more Spacious and friendly service didn't know that right next door there's an Auto Zone . I prefer O'Reilly because I'm a rewards member with them . Support local