We discovered multiple wasp nests in spots proximal to our home's windows & doors. Not ideal with…read morefamily coming to visit. The folks at Advanced IPM responded quickly, and Scott from the Santa Rosa office expedited taking care of the issue for us. Communication was clear & consistent, service was extremely polite, thorough & professional. Highly recommended.

I wanted to like this service based on their strong online ratings, but the lack of communication…read moreand poor accountability made it difficult to recommend them. We had an issue with rats due to recent construction in our neighborhood. They sent out a representative. I showed him areas of concern. He was very thorough and we discussed a plan. Due to miscommunication I was under the impression the entire exposed perimeter of our home would be rat proof when in reality 3/4 was completed and some of that wasn't up to our satisfaction. We took pictures and sent them to the representative, who advised us that I misunderstood about the entire perimeter, but agreed the areas of concern were not done correctly. Three techs later and it still wasn't done correctly. A manager came out and made empty promises to fix things and to discount work. Apparently he meant a discount for additional work at a cost to us. We asked several times for an itemized bill to explain the charges, and all we received was the original statement I hope Management takes this feedback seriously to improve communication and accountability skills.

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

Racer Pest Control has been a God sent. I contacted them on Monday, and they were able to come in…read moretoday (Thursday morning), not only to evaluate and give me an estimate, but also were able to start working on my condo! My experience with them has been very positive and smooth, from the initial texts and setting up the appointment, meeting up with the technician Rally, to the extermination process. On top of that, they are very reasonably priced and honest, didn't try to up sale at all. I highly recommend Racer Pest Control.

Racer Pest is awesome. After an ant outbreak last year they came quickly, explained the problem,…read moreprovided options, provided transparent pricing, and solved the problem. I haven't seen an ant since! Their service is great and everyone who works there is kind and easy to work with. And they are a local family-owned business which is important to support. I highly recommend Racer Pest.

We had a huge infestation problem and we were out of state, so communication was a challenge. Hero…read morePest did everything needed to deal with the problem as well as communicate with us even though we were several time zones away. They continue to follow up regularly. We have been very happy with them.

Pro: so a bit pricey, it was well worth it in the end. They did a very thorough job and, though…read moreit's not finished yet, got rid of all those little beasts. Con: they have a bit of a problem with scheduling and communication between their various departments. But I still think it gets a five-star review.

The rats have met their match…read more They are highly intelligent. So is Brandon. They are very agile climbers. So is Brandon. They are persistent. So is Brandon. They are clever. So is Brandon. They never stop. And neither does Brandon. He is unstoppable. Many thanks also to Christy in Scheduling for always being so pleasant and accommodating.

Nature Science Pest Control rocks!…read more We've only ever had to use their service for odorous house ants, which apparently are very common (and overpopulated?) in our area. We're on a semi-annual plan. They visited recently and sprayed around the perimeter of our house, and used some localized treatment in a tree where they saw ants. We appreciate their eco/friendly and pet-safe practices (we let the spray dry and then our yard is safe for our dogs again). Also appreciate their responsiveness in setting up the visit by text, and then texting again when the tech is on the way to us. Every technician we've had has been friendly and knowledgable, as well as quick and efficient.

We Care Pest Solutions gave us the facts we needed to know the best way to solve our dry termite…read moreproblem. We chose to have a whole house treatment as pests were found in not only the upstairs and downstairs western wall, but also in the hardwood oak floor. Once we selected this local company, they gave us a complete packet of the process and the special food bags to use for any unsealed food items. We packed 100% of our and our pets' medications and took them with us. Due to our dog and cat, we rented a house with a yard. That property was near to our office, allowing us to check on our pets. We would recommend We Care Pest in Santa Rosa for answering our calls and questions and for their friendly and professional assistance during this challenging move out for us.

We Care Pest Solutions helped us to eliminate the rats under our house…read more Entry points were identified and sealed up. The team was not only VERY thorough but also extremely knowledgeable in removing these unwanted critters. Then everything was cleaned and vacuumed leaving a very tidy and rat free crawl space. They charge a very fair price with respect to the work that has to be done. Amazing service from start to finish.... I highly recommended and are very thankful for We Care Pest Solutions!!

This is a family-owned business that really knows their stuff. We had a rat problem 3 years ago…read moreand they showed up on a weekly basis and found all entrance areas and set traps. They came out weekly as long as there was a problem. Rats are back and we are using them again. Very professional and nice people. We have tried other exterminators and were disappointed. I would highly recommend Donna and Eric to anyone that has to go through the ordeal of pest eradication.

I will say that I was totally impressed with the professionalism and attention to detail that each…read moreRat Exclusion Service staff person demonstrated when dealing with rat infestion and follow up at my home. They are the best!

Lanson has been providing us with excellent services for many years. We live in the rural area so…read moreit's been a constant battle against rodents. Lanson is friendly and considerate. He's been responsive to our urgent service requests and did his best to accommodate our schedule. His fees are also very reasonable.

Nice persona dn dedicated to his work. Helped with a stubborn ant problem which definitekly helped…read moremy marriage! A+++++++

Terrific service! The technician who comes to my house, Manuel, explains everything to me very…read morewell, so I completely understand what's being done and I feel listened to as well. I've also learned a lot about pests! The company is very responsive and handles any concerns I might have quickly and efficiently. Highly recommend!

I highly recommend this company. We had them out to fix a rat the problem in our shed, Pool house…read moreand under our home and he was extremely thorough and professional. The pricing was fair, more reasonable than the other quotes. And no more Rats! I was quoted $3000 by another service, this probably cost me less than 700. He does a base price and then a per visit cost and I feel like that's more reasonable.