in 2021, we had Luisa help with a rush request to install carpet for our house to be ready for our…read moremove in in 3weeks . We met just once to see their inventory, then all others were via phone/text from catalogs/order/payment/scheduling.. went super smooth, we moved in with carpet ready. I esp appraise their customer service and after-sales service. Even after 4 yrs, Louisa greeted me and scheduled an excellent technician to re-stretch the bulging carpets in some areas. Free of charge and the schedule was in the same week as I called. Technician is great this time, got the job done with good result and vacuumed, super friendly guy! Louisa is the same friendly and efficient, thank you.

When updating the house the floors were a must. I wasn't sure what I wanted, I just knew the look…read moreI wanted. My contractor sent me here and I was so impressed with all the samples to choose from and the knowledge that the owner has of his product. He listened to me, and offered suggestions that would work best for me. I went with the deluxe vinyl plank. I have dogs and cats, after a year plus the floors still look brand new. They stand up to the dogs nails, and drooling, along with everyday life, fast and easy to clean.

Inexpensive and gets the job done right every time!…read more A couple of tips to keep in mind: 1. If you want an entire rug cleaned you must move all your furniture out of the way. 2. There's always coupons in the "Tracy's Book of Savings"

This guy is a total ripoff. I scheduled cleaning for a bedroom, bathroom vanity area, long hall,…read moreand 18 stairs with two landings. He rushed through in 35 mins. Nothing was clean and when I voiced my disappointment in the quality, he said it looked fine to him. The floor was soaking wet. When I asked if he could suck more water out, he stated it happens while he's cleaning. He has a hose wrapped with duck tape they was leaking all over my downstairs laminated floors and huffed when I ask to clean it right away. He said he does that at the end. I don't need my other floors damaged. My floors no smell like wet dog and they are not clean at all.

Nonstop issues over the last 3 to 4 years with the Flooring. Sounds like he's out of business now…read morewhich I'm not surprised.

This review is a long time coming. Since the first job we had David DeLima do, we had him do…read moreanother job in 2022 to do the rest of the house. The second job was a nightmare. 2+ years later we have failing floors both downstairs and upstairs. Vinyl planks that were cut short were sliding out from under the baseboards. He installed quarter round (wood) molding around our bathtub instead of cutting the flooring flush - wood and water don't mix well. The entire bottom floor that was installed on concrete is missing a vapor barrier. David came back to take a look at the floor a couple of times and blamed the product not the install. Despite his assurances that he would make it right and "take care of us" he has not been responsive to our calls and texts. He says he has since gone out of business, which I'm not sure if that is true because his contractor's license is still active. At this point my wife and I are gathering our documentation and reporting him to the licensing board and will try to go after his Performance Bond that he was covered under during the installation. Let him deal with the state and not have to deal with him anymore ourselves.

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

I highly recommend Teza to anyone looking for a knowledgeable, reliable, and customer-focused…read moreflooring professional. Loved my experience at The Floor Store

This was amazing experience. Great communication. My floor turned out amazing. Even though I didn't…read morehave the exact hard wood floor due to it being discontinued the recommendations they gave truly look amazing side by side the older floors. 10/10!

Absolutely amazing team! My husband and I just had our first baby and bought our first house when…read morewe suddenly decided we wanted new carpet before moving in. With only a couple of days notice, Fred came by to measure the house, helped up pick out a carpet AND had it installed all within like 72 hours. The installers were not only punctual, but early to knock this project out for us. They were super kind and worked very quickly, leaving us with our perfect carpet for our baby to learn to crawl on just in time for us to move our things in the next day. I cannot recommend this business enough. Truly a fabulous experience.

Thank you Adrian and his team!…read more I am absolutely thrilled with my new stair runner and landing install! We went with the color Moon Stone and a dark brown binding, and it has completely transformed our staircase. Stair runners can be incredibly tricky but the installers did a fantastic job. The alignment going up the stairs is perfectly straight, the folds are crisp and tight with no sagging, and the pattern matches flawlessly from step to step. They also did a great job executing a waterfall style on our landing to smoothly transition the layout to the upper steps. Highly recommend their team for any custom runner or stair installation!

This review is a couple of years late, but these guys did a great job with the wood tile flooring…read morein our dining room and junior master suite. The two guys that sent worked relatively quickly and got everything done in a day. Highly recommend Hacienda. Will be calling them again when needed.

Four years ago, Ray's Carpet One Floor & Home installed carpet in our master bedroom and family…read moreroom. The carpet developed a warranty issue. We contacted Sonia at Ray's Carpet One Floor and Home, and they were very helpful and promptly scheduled an excellent carpet installer named Raul who came to our home and corrected the warranty issue to our satisfaction. Sonia has provided outstanding service throughout the purchase, installation and repair.

I can't say enough good things about our experience having Ray's Carpet One provide and install our…read morecarpeting. Sonia was brilliant in getting our order placed and installation coordinated. Tony and Jay were incredible when they installed the carpeting. Their attention to the detail was second to none.