in 2021, we had Luisa help with a rush request to install carpet for our house to be ready for our…read moremove in in 3weeks . We met just once to see their inventory, then all others were via phone/text from catalogs/order/payment/scheduling.. went super smooth, we moved in with carpet ready. I esp appraise their customer service and after-sales service. Even after 4 yrs, Louisa greeted me and scheduled an excellent technician to re-stretch the bulging carpets in some areas. Free of charge and the schedule was in the same week as I called. Technician is great this time, got the job done with good result and vacuumed, super friendly guy! Louisa is the same friendly and efficient, thank you.

When updating the house the floors were a must. I wasn't sure what I wanted, I just knew the look…read moreI wanted. My contractor sent me here and I was so impressed with all the samples to choose from and the knowledge that the owner has of his product. He listened to me, and offered suggestions that would work best for me. I went with the deluxe vinyl plank. I have dogs and cats, after a year plus the floors still look brand new. They stand up to the dogs nails, and drooling, along with everyday life, fast and easy to clean.

OUTSTANDING! We were recommended to use Gary's Floors based on the quality and service provided. We…read morecontacted Gary and Steve did our measure. We had a large amount of carpet to remove and wanted hardwood in its place. In addition we were trying to come close to an existing wood installed 7 years ago. Steve was so patient, he took a sample of our existing floor and searched till he was able to provide us two choices. The price was outstanding for the amount of work involved. Luis and Carlos installed our flooring, these guys were so professional. The quality of work was amazing. We have no transition strips in our house (no trip hazards ). They were able to make perfect cuts from the wood to the existing tile in the bathrooms and around the fireplace. Everyday I came home from work they left the house clean and functional. They took care moving our furniture. Our walls have rounded corners so putting the base boards back looked ominous to me, but they were experts and put it back better than the builder in some areas. Thank you, for a job well done!

I recently wrote a review concerning a less than desirable experience with another flooring store…read morein Tracy. This time I went with Gary's Floors who we used years ago to install hardwood flooring in our loft, stairway and master bedroom. We were more than pleased with our first experience with them and once again, Gary's Floors did an awesome job. The carpeting is absolutely beautiful and Gary's customer service was outstanding. I could kick myself for going with someone else months ago, but live and learn. If you're in the market for new flooring, choose Gary's and by all means avoid dealing with surly Kip at Spencer's Flooring.

1. Their office manager is a nightmare to work with. I confirmed items with her that needed to be…read morefulfilled. When I call her the next day to follow up, her response was she never got around to doing them since she left work early.... TWICE. I was very patient with this company and they continue to disappoint me weeks later. 2. They charged us restocking fee for extra flooring we didn't want to keep. We opted to keep ONE box in case we needed them for whatever reason but there were FOUR extra boxes. We tried to reason out to them that it wasn't our fault that their project manager miscalculated the material. We got nowhere with that. It's store policy. 3. We called to let them know that 2 days after the installers came We noticed there was a pretty noticeable deep scuff/groove on the floor right at the entry. The office manager said there's markers out there now that can cover that up. Because I didn't want to deal with them any longer I went ahead and wood filled it and finished topped it off with a Fil-stik. 4. As of present I am still going back-and-forth with their office manager about the invoices I was sent. There were a lot of errors on it. I was charged a refrigerator resetting fee for my entryway and kitchen. Clearly, there is a fridge in the kitchen but not in my foyer... I was being charged for quarter rounds that we did not use and yet there's another invoice charging us for installation plus restocking (because they weren't used). 5. It's frustrating to have to police their invoice and you can't just confidently write a check to close up this job. I'm not willing to just resign to my frustration and cut a check. Money does not grow on trees. The installers themselves were very professional and were great. But if you want a headache-fee flooring installation, look elsewhere.

I was having issues with a flooring contractor and decided to just purchase the materials from…read morethem, since I had already paid a deposit on them, and find another flooring contractor. Boy did I find a diamond. The owner, Brad, came out to make the bid. His pricing was a little more than the other contractor, but he had so much more in the bid that it was more than worth it. The crew he sent out were some of the most professional people I have ever run across. They did their jobs very professionally, impressing me beyond anything else that I have ever seen. Some of the cuts they needed to make were very complicated. They cut every piece perfectly. If you are looking for a good flooring contractor, look no further. They are definitely the best in the business.

I was really impressed with the communication and quality of the work Custom Cuts Construction did…read morefor us. Prompt responses and very through when it came to the job. I would recommend them to anyone who needs work done in their home.

I waited a few weeks to do this review, so I could be over the excitement of a new bathroom and see…read moreflaws or any problems, and there isn't any of either. Wes and company were very professional, and did a great job. This was our first major remodel, and Wes really helped us to figure it all out. We met Wes in their office to look at samples and pick out everything. He had many good suggestions (some things we had not thought of), and many great samples! He worked up a contract and we were on our way. A date was set, and demo day came! Two people showed up (on time I might add) and covered everything in plastic and added a plastic cover for the door to keep the dust out of the house. They were quick, neat and polite. They gutted the bathroom in no time, and moved the mirror into the living room (we kept that) and took the cabinet back to the shop to clean and refresh. It all went very well! The next day they brought a port-potty so they would not use our only bathroom, and worked with us as to where it would be set. Long story short, over the next three weeks, plumbing was done to replace the old stuff, cement boards, tile surround and tub were replaced. They did the floor, put in the cabinet, sink and counter top, then put the mirror back. Then we had them replace all the baseboards and paint. Lastly came the windows, the towel and curtain bars and then all was done. They got all permits, scheduled the inspections and it was neatly and nicely all done. They also replaced the plastic coverings half way through the job, since they got kind of grungy (it rained one day, but they were careful not to track mud!). Wes showed up many times to inspect the job, and answer my many questions. He really puts a lot of care into how the customer feels about what is going on in their house - it was a great personal touch and I really appreciated it. When all was done - they cleaned it all up and disappeared like construction ninjas! Everything is done very carefully - paying attention to details to get it all very straight! My OCDness is very happy.

Overall good experience! We did walk in shower, new custom vanity, recessed lighting as well as…read moresconces all on dimmers, New mirror. Had a few issues that was quickly corrected. Bathroom is Beautiful as well as very functional for my senior hubby and my senior self! Make sure your wants are made clear and in contract. Kitchen next..

Needed a small kitchen remod after having a flood in my kitchen. I called a few places and either…read morethe date for someone to come out was months or they charged for a quote. I found Tony with Paragon and he was able to come the next day. His quote seems reasonable and the insurance didn't fight back too much with the quote. Toney and his workers worked fast and efficient. My kitchen came out beautiful. Would definitely recommend for any home work needed.

We hired CRC to rebuild part of a bedroom in our house after it sustained severe water damage…read more Carlos was a great communicator and he made sure that his work crew were all doing a good job throughout the process. Carlos truly cares about his customers. I would recommend Carlos Ruiz Construction.

Carlos did an amazing job on our gutters! He was very professional and extremely detail oriented…read more He explained our options very clearly and took the time to do it right. We are very happy with our experience. Thank you!

We had our sectional cleaned today by Raul. He was great, very professional and thorough …read more Everything from beginning to end was easy with this company. Beth set up our appt and was very friendly and accommodating. We will definitely be using their services in the future.

I have been using Royalty Cleaning for years. They have have always done a excellent job. I highly…read morerecommend.

I recently moved and went looking for a contractor to handle the renovation project in my new home…read more My mom and I met several contractors, did walk-throughs of the project, interviews, etc. Once we meet Florentino, we knew he was the right man for the job. He arrived on time for the appointment, listened to our wants and needs, offered some professional suggestions to enhance our desired results, and provided a quote for the project quickly. Our project budget was just under $90,000. Florentino did a great job of completing the project on time and under budget. He kept us informed every step of the way and adapted to any changes that needed to be made at the last minute. He never complained, kept workers on task, and communicated expectations and deadlines throughout the project. The work done by Florentino included the following: demolition of walls, constructing new walls, installing french doors, installing hardwood floors, natural stone floors, install of all tile shower in guest bath, paint interior and exterior of house, install new side door, pour concrete walkway, new vinyl gate and fence, two alumawood patios (one 6x8 feet, one 12 x 56 feet), electrical work (adding, moving, and replacing outlets and switches), new granite counter tops with new sink and back-splash, retrofitting existing cabinets for new appliances, and hang multiple ceiling fans and lighting fixtures. I am extremely pleased by the work Florentino has done and proud to recommend him to anyone in need of his services. I cannot say enough good things about him, his work ethic, and his character.

Looking for a great fence contractor? Keep looking because this one isn't! I hired McGraw…read moreConstruction to build a fence after reading reviews and their price being competitive from other quotes. I had a good feeling about working with Florentino and the job started off well. He was good about responding to my texts and questions and was timely to start the job. Overall I was happy with the work but looking back there were some issues I wish worked out better. I liked them but just don't feel I got what I paid for. I wish the overall communication with me, as a customer, was better. Florentino mentioned before starting the job that he and his crew does not work weekends. My job began midweek and was told if it wasn't completed by Friday, it would be by Monday which I didn't have issue with. I drove into town that Saturday to check on the progress and was surprised to find Florentino working on it. It wasn't an issue with me but my tenant wasn't too happy since they were having a large family function and was concerned about the work/noise during their event. I wish I knew so that I could have communicated that to my tenants. Per my request, McGraw installed a 4" mow strip which the fence sits on. The fence posts are 6" wide and sticks out past the mow strip, looking off. I am not an experienced fence builder. I would have appreciated being advised to go with a 6" mow strip to have the end result look uniform. The original photo I showed Florentino of the end look, as far as the tiered design going from high to medium to small height (fence in front yard separating my property from neighbors) was not correct, therefore had to be changed twice. This caused him to stay longer now into the early evening because he didn't want to return the next day or Monday and caused issue with my tenant due to tenant needing to get to bed early for work the next day. Communication from Florentino would have been important and would have saved time if I was called to be informed/advised design would need an additional board to be removed in order to match previous design change. Included in my quote was to replace a walk through gate entering my side yard to the backyard. I noticed the boards on the bottom of the gate were not even. Per my request they were cut evenly. How could you not have them even or not notice that?! Then I noticed the original posts for the gate were not replaced and the entire section wobbled. The posts are original and 20 yrs old. I requested the entire section to be replaced. Only the fence boards were replaced leaving the original wobbly posts and the X section boards replaced after I insisted. He explained to me that the posted were not damaged and still in good condition. I felt more like he didn't want to take the time to do it. I would have liked a call saying "Hey, these posts are very loose. Do you want us to replace or leave alone and only replace the fence boards?". A month and half later there are three fence boards that are warped and making the entire design unappealing. Cedar was decided for this job. It's been stated to me that cedar is not the best to work with and looks like the most inexpensive kind was used on my project. It was not communicated to me in the job estimate stage from Florentino the life span and effects of cedar. Not knowing about fencing, I would have expected to be somewhat educated/advised by an experienced contractor on wood types. Unfortunately, it looks like the boards will need replacing within a year after spending over $3,000 for this project. I don't feel McGraw went over/beyond on my job, rather wanted to get it done in the quickest way and charged more than I should have paid. Wish I could feel more warm/fuzzy on this one. Next project I will do more homework.