Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

Id question the integrity of this business before pursuing work with them…read more.. I recently had to report my landlord to public health due to a carpet that's been in place adjacent to the shower for over 20 years, and has been repeatedly reported, has recently become more of an issue for us as tenants due to a present mildew smell. After Rainbow inspected and in fact found mold in the bathroom, the report stated the mold in question was caused from "negligence". When I called to question how the report concluded tenant negligence, they transferred me to "Parm" he then informed me that I supposedly told him there was an ongoing leak that's been reported several times. When I in fact told him the concern for moisture and mold had been reported several times and we also wanted to report while vendors were here - that we were concerned about a new faucet leak that had just started, specifically dripping down from the faucet. So simply, miscommunication. Simple. When questioning the miscommunication he was not at all friendly, or professional. He was very aggressive. Also, when you call in they do state that all calls are recorded - when I asked if he could potentially pull up the recording to confirm I said anything of the sort, he said we do not record our calls. Go figure. The most interesting thing is, both him and another Manager that I had met face to face, (Erik) had totally different outlooks on the situation. Especially knowing the carpet had been in place adjacent to the shower, for decades. It makes me question the integrity of this business as a whole and wonder if this business is running honestly. Also one other thing to add, I was solicited by one of the workers the day of remediation, to check out his car detailing business. This is also super unprofessional and made me really uncomfortable.

We contacted ServiceMaster when the water heater developed a leak and cause secondary damages. The…read moredamages were not just in the garage but the walls and floor of the adjacent rooms. We had to shut off the hot water. It became an emergency situation. Damir came out on Sunday to inspect the damages. He is polite, professional, and listening to our needs. He guilded us through the steps of damage clean up, mold remediation, mold clearance, and restoration. His estimates are very detail and clearn, he answered all our questions. He understands our urengency and agreed to start working our job the next week. I like Damir's honesty and he finished our job on time as he have promised. He even came back to fix the wall damaged by the water heater installer from another company. Thank you Damir and ServiceMaster. I highly recommed this company.

ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

This review is specifically for their remediation work as we used a different GC for the…read morereconstruction work. A 60 foot tree fell on our house NYE and the insurance company sent Paul Davis Restoration. I had low expectations for a franchise operation connected with insurance, but they were ABSOLUTELY WONDERFUL from start to finish. Nicole managed our claim and is kind, super responsive, and does a great job following up. Nate and Bobby are hard working, polite, cheerful young men who always wear shoe covers inside. After the initial demo, they returned and spent hours in the dark and rain at the start of another storm disconnecting the remains of our demolished pergola from the house so it wouldn't catch wind and rip off our living room wall. The insurance company's reconstruction estimates were ridiculously low, and with the owner Joseph's help, it went up by $45k (to where it should have been to begin with). The insurance company was a nightmare, and in the chaos and overwhelm, the staff at this Paul Davis truly sustained us. They are based out of Stockton, but cover the Sacramento Valley and into the Bay Area as well.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

My hero's. Pablo and his crew rushed to our complex as sewage was pouring into our garages…read more They were quick, polite, efficient and just hands down great!!!!! They came back multiple times over the course of the next week. Staying in communication so i could coordinate multiple townhouses effected. I highly recommend Top Down!!!! I would give them 10 stars if I could!!!!!! Thank you

Lindy is great, within very short time he showed up in my house and start the assessment work. His…read moreservice is very professional with clear communication and lots of patience. I highly recommend him to everyone.

I had water damage at home this month I called my insurance and they sent Servpro team they helped…read moreme a lot and explained everything step by step .i was very satisfied with their service. Good job Servpro team .I highly recommend them .

Inderjit S. Toor Construction is a top-tier construction company that truly delivers. Their…read moreexperience spans ADUs, commercial buildings, hotels, gas stations, medical office buildings, and restaurants--and it shows in the quality of their work. They are knowledgeable, professional, and detail-oriented from start to finish. Communication is clear, timelines are respected, and the final product exceeds expectations. If you're looking for a reliable contractor who understands complex projects and executes them the right way, this is the team to trust.

UPDATE: Imagine my shock at getting a phone call from the owner today. He explained he just…read morediscovered my review & asked if I would speak to him about my experience with his staff. Mr. Toor was Very concerned & sincere in his comments to me. I forwarded a copy of the initial billing to him so that he would understand my concerns & issues, thereby allowing him to address this with his employees. I initially considered hanging up on him as it's almost been a year since this occurred, but I'm glad I did not. I appreciate Mr. Toor reaching out to me. He was very apologetic & kind. He never got frustrated or angry at the info I provided him, as some tend to do when receiving less than favorable news. Our conversation was pleasant & I personally feel that the issues I experienced are not typical & he will be addressing them immediately. I would like to point out that my issues were NOT with the quality of any work or services provided but with the billing. As I stated before, Toor Construction showing up at my home without my son (who was overwhelmed) having to look for someone to assist him (during the night), was both a miracle & a Godsend. The customer service Toor Construction provided by arriving on site to offer services in a time of need & now with this follow up contact.....is Exceptional, hence the increase to 4 stars. Thank you, Mr. Toor for your concern & for contacting me. It is very appreciated.

I am late writing this review, but wow I have nothing but great things to say about Reyes…read moreConstruction. Basilio was excellent to deal with and their work is excellent. We had them do two jobs and we are having them come back for another job building a home theater riser for us. They are competent and know what they are doing. Are first job (see photos) was for installing chair rail in my office where I meet with my clients. Excellent work! The second job was installing 24x48 porcelain at my home under our deck. Their work was excellent! In addition they went beyond the norm. He was able to help with other issues and we had one tile on a step to the upper deck that came off from another installer in 2019 and he was able to put it on which was very helpful. I have found that Basilio is a problem solver and is more than willing to help. He was even available for to pick up our 24x48 porcelain and did go and do the first group of big tiles, but we felt that it was more practical and prudent to have the rest shipped to us even though he was more than willing it was the right thing to do to help them. Our office is in Oakdale and our home is on 40 acres. I say this because he was able to come to both places. We have a super custom home and we have found that when we get bids more often then not we feel that the bids come in higher because of where we live and when the see the home they feel they can charge more. Not so with Reyes Construction and the owner Basilo, his bid was not the highest and not the lowest but he was very reasonable and his work superb. When we have our home theater done in Feb 2024 roughly now as I do this review I will show his work on the risers. Check out the photos. Basilio, thank you for your great work. We would recommend you. You get 5 Ken B PS one last thing, the reviews that give Reyes Construction a 1 star please note it is not for work done. We got 5 different quotes, with Reyes Construction we had no issues what so ever. He is working now on our second project building a home theater riser. Great to work with.

I've worked with Javier Reyes on one new custom home build and it went so well we've already begun…read moreour 2nd together. Build quality is excellent and they take care of everything from start to finish. Javier really knows the local Truckee market as well and is aware of everything that's going that would affect your home's investment.

Danny came a day earlier than scheduled. Great communication, and quick service. Thank you Danny at…read morePuroClean!

From the owner: PuroClean of South Merced is your trusted local expert in property damage restoration. We…read morespecialize in water damage restoration, fire damage restoration, smoke damage removal, mold removal, and biohazard cleanup for homes and businesses in Merced. Our certified technicians use advanced equipment and proven techniques to restore your property quickly and efficiently. Available 24/7 for emergency service in Merced, we respond to emergencies with speed and professionalism, minimizing disruption to your property. Whether facing water, fire, smoke, or mold damage, count on PuroClean of South Merced to provide reliable, high-quality restoration services when you need them most

We have used this company for 29yrs and have always been pleased. Michael takes pride in his work…read more He wants to see the same results you do. Every time I've called he's been right there to help. I've referred him to others & my clients have been very pleased as well. He's very professional quick and thorough. Don't hesitate to use this professional carpet cleaner !!! 5 stars

Michael did an awesome job on my carpet it was very dirty with lots of spots that I did not think…read morewould come up along with urine from my previous dogs which Michael got up. Looked like with ease but it wasn't and Michael took his time put in the elbow grease that was needed to get my carpet looking like new again. Thank you guarantee cleaners for doing such a phenomenal job. I have before and after so if anyone wants their carpet professionally cleaned without the upcharge or the bspr that comes with some businesses try guarantee cleaners Michael is upfront with what is to be expected out of your carpet and won't up charge. This photo was before it won't let me put up an after. My carpet looks new after Michael was done