Really slow and the worker turn over is insane . You know what that mean amangers that treat employees like dirt. Bad location DO NOT USE DRUVE THRU IF YOU ARE IN A RUSH AT ALL.. SLLLLLLOW read more

I originally came to get an iced matcha because I didn't feel like having coffee but when I looked at the menu board the blended cookies and cream was talking to me. I ordered a large with whipped cream. I ordered through at the drive thru, the guy working the window was so nice. There are tables inside where you can sit and enjoy your food or drink. read more

The Coffee Bean & Tea Leaf - Blended cookies and cream with whipped cream - Coffee & Tea Near Me - Redondo Beach, California

Great experience. Came in for a bakery item and walked out with a drink and bakery. Clean and welcoming, the cafe is well stocked and warm. Parking is a bit hard as the drive-thru is where their main business is made. But there is a small lot where you can park. Milo was so nice, very friendly and made my experience great. Definitely recommend this place. Give the employees and raise and treat Milo well. A+ definitely recommend. read more

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Reviewing this Coffee Bean & Tea Leaf because it has good indoor and outdoor seating as well as an easy to access drive thru if you are traveling West on Artesia. They also have a full selection of teas and other merchandise in the store. The service is always friendly here and the store is kept very clean. There is also a lot of natural light that comes into the store which makes it a great place to stop and enjoy a coffee or meet with friends. read more

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Walked in on a Wednesday evening to find Mylo carefully training a new team member, but greeted me right away. I noticed the dining room was spacious, and there was plenty of parking. As always, business was clean and staffed up with 3 people working. And my Americano was excellent--as always. Another 5 star CBTL location. read more

The Coffee Bean & Tea Leaf - This is what you see as soon as you walk in - Coffee & Tea Near Me - Redondo Beach, California

Love this over the other place that bucks. Great service. Nice music. And best coffee They don't cut staff and the parking is plentiful As a retired pharmacist I prescribe this location read more

Absolute dogshit. Ordered an Horchata Ice Blended with 2 extra shots and whip. I got an Ice Blended MILK with no coffee, no horchata powder, and no whip. I made the mistake of taking a sip and the MILK tasted spoiled. I've encountered issues at this location before but I've never complained about it because I always felt like they would improve. Nope. Never again. read more

The customer service at this location is amazing!!! I was in a rush a placed a mobile order without checking and didn't notice the location was by my old address until I had gotten to this one by my new one. They had offered to call that location for me and get it refunded to my app for me!!! That was so sweet for them to do when they didn't have to!!! I always come to this location and every time it's amazing!! Thank you!!! read more

What a beautiful day to order a cookie butter ice blended from CBTL!!! This frothy, frosty, iced goodness with buttery, cinnamonny, notes of caramel, a hint of ginger, enriched with cookie flavor is a high quality coffee treat!!! Always order the heaping scoop it takes your coffee game to the next level!! I think they have Biscoff cookie butter mixed in, but I am not sure but it tastes good. I met Kaci today in the drive thru, very pleasant great customer service with a smile!!! Thanks Kaci for your friendliness!! read more

The Coffee Bean & Tea Leaf - CBTL front signboard - Coffee & Tea Near Me - Redondo Beach, California

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I do not live in this area but have stopped by this location for work twice and I can say that both times they have been extremely, extremely friendly and helpful! They went as far as to label (the 14 drinks) with the names of each person receiving them. read more

Tuesday 9/3 at 5:45am drive Thur, barista sold me a moldy croissant. Didn't know till I got to work. If you order from here, just check your food before leaving the drive Thur or better yet, not to order from here. read more

The Coffee Bean & Tea Leaf - Moldy croissant - Coffee & Tea Near Me - Redondo Beach, California

Just left. 6-7 people working Three doing nothing and the ones that are are moving so slow and well below average basic skill set. Couldn't get the order straight read more

I have never been to a coffee bean & tea leaf before so this is a review of the franchise and my initial impressions as a whole. first of all, wow. good job. they did it. they really made a coffee shop that isn't starbucks. it even has the same kind of hostile architecture that makes Starbucks look like someone opened a soviet prison inside a Walmart, but if you look carefully, the word "Starbucks" doesn't actually appear anywhere inside this store. I would compare it to Shelbyville on The Simpsons, but alas, dear reader, that would be far too simple of an analogy. This place is more like the parallel demon world featured in the short film "Parallel Monsters" from the movie VHS: Viral. In that short, an inventor travels through an interdimensional portal and explores a seemingly duplicate world to his own, where it's slowly revealed that the inhabitants of that world are evil, satanic versions of themselves. A blimp with an inverted cross flies overhead, people have demonic powers, everyone's genitals are weird lovecraftian monsters, etc. This was exactly like that. I ordered an "ice blended" drink, which is essentially a Frappuccino. or so I thought. it tasted more like a bunch of melted store brand ice cream. while it was being made, an angry, short, goblin-like manager scurried out of the back to bark at one of the baristas and demand that she complete her "diversity and inclusion" survey when she has a free minute. the barista, making six different drinks at once (four hot, two cold), gave a confused and long suffering "I'm on it." the manager then crawled into the back office on all fours without even pretending to assist with any of the drinks. I couldn't help but be awed by the marvelous efficiency this crumbling monument to corporate greed runs on, like a well cared for marionette dancing and gyratting on the sidewalk before the mad puppeteer locks it away in his box. I stuck my oddly sized cardboard straw into my cup of 90% corn syrup, turned around, and saw an adult man who looked like he has a Disney+ subscription impotently staring at his teva sandals while the college aged barista poured his slop into single serving plastic. gone are the days of josh groban cds and misspelled names, for this is a place that more closely resembles hell. read more

The horchata cold brew is nasty just don't get that oh my goodness. It's so sour. Doesn't taste like horchata or close to it :/

Paid $4.25 for an iced coffee and was 75-80% ice. Can't help but feel like I paid for a cup of ice with a splash of coffee... Won't be going here again read more

The Coffee Bean & Tea Leaf - a cup of iced coffee - Coffee & Tea Near Me - Redondo Beach, California

Location of CBTL has a wonderful drive-through. Baristas and Manager are very friendly, courteous and respectful. They deliver a fine quality product. The store cleanliness on the inside and outside is wonderful and it's a very relaxing place to come and just hang out for a while. I always feel at home when I come to this location. Really good and we like the options. read more

I really feel that Coffee Bean is one of the best chain coffee houses. I love that they use powder instead of syrup and the best thing is that they use a whisk to mix it. Unlike the other coffee houses, they syrup and all of that just sinks to the bottom and you have to use a stir stick so that it gets mixed in. I also love their iced teas. Their app has improved over the years, but it's not as good and efficient as Starbucks. Just remember to order your drink ahead of time because they do take longer to make their drinks read more

This feels like a Starbucks copycat. The food is identical now. Back in the day they had a honey bran muffin that could not be beat and a chai blended. Now it's the exact same food as Starbucks and coffee menu is same also...along with decor and displays. Meh read more

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The barista did their best after they could after handing me a hot americano that spilled all over me and burned my hand. Now I want to blame the barista for not closing it property but really Coffee bean has the worst lids/cup combos I have ever seen. I don't understand why coffee bean doesn't correct them. So be extra careful if you get hot coffee. I generally just roll through the drive through and I find it convenient except for the fact that you can't make a right turn leaving so it requires you to exit out of the entrance that is pretty tight and forces you to head towards Manhattan beach which is the wrong direction for me. But the drive though is still worth it for me. Overall I am happy to see a coffee bean in this neighborhood and will continue going there. read more

Nice little alternative to Starbucks. Indoor sanitized seating for a relaxing place to read or web surf. Who would've thought they have a nice selection of teas and beans. Surprised to see Vietnamese ice coffee and even more surprised that it taste good. It's condense milk balances the coffee strength. I also love that they use crushed ice, it's not clunky or hard to swirl. Give this place a try! read more

The Coffee Bean & Tea Leaf - Vietnamese ice coffee - Coffee & Tea Near Me - Redondo Beach, California

What I encountered at this coffee bean was enough for me to never buy anything from this brand or company ever again!!! By far the worst coffee bean experience I've had in my life. Never in my life would I imagine having felt such racism from a coffee barista man. I waited patiently while this guy made 3 other orders before mine. Confused I said hey, is my chai tea coming out... His reaction was weird, lame and strange. Instead of being a supervisor or better yet a Man about it. He tried to argue with me and say as much condescending things to cause a major issue from one drink he failed to make. Just say u forgot to make it! This shift supervisor or who ever this guy is was CLEARLY on cocaine or some other type of DRUGS while working and racist. What is going on. I will be writing a letter to the corporate office as well. I've been a customer of coffee bean since my mom would take me to get a ice chocolate blend back in 1999. Ive spent easily spent over $1000 a year on coffee bean products, food and drinks. For the past 15 years. And With one first time visit to this Artesia blvd location ....That's all ended today. read more

I have never experienced such poor customer service. Waited for 15 mins to check out with a tin of tea without 1 person making eye contact. I could tell they were having a difficult time just working the drive thru. The line behind me was building and people were confused, the lady behind me in line asked if I'd ordered and I sad no one has even looked at us for 15 mins. One of the 5 employees started to take the trash out right in front of me and I asked her if we could checkout. She rudely said we aren't taking orders. Still no eye contact and no explanation. This was at 10:30am. We left and everyone in line behind us left. It was so strange and sad for a big chain like coffee bean. If this were my company, I'd be mortified. Honestly, I feel bad for everyone working there. They looked absolutely miserable and clearly untrained. read more

A great Coffee Bean location! It's not the closest one near my home but whenever I'm in the area I make sure to go here. It's especially helpful that it's a drive thru, the set up is pretty good considering the physical store seems small. (But I've never been inside). It's quickly become my go to location since I try to avoid being inside public places. I am able to quickly make my order and leave with my drinks. The service is excellent, they're very friendly and helpful. I tend to ask many people questions about drinks although I usually end up getting the same thing I always get. I'm a big fan of Coffee Bean and this location lives up to my positive expectations. The drinks are as delicious as any one of their good locations. Also, if you have their application like I do, you simply present your phone to the staff when you're about to pay and they'll scan it. read more

The Coffee Bean & Tea Leaf - Vanilla! - Coffee & Tea Near Me - Redondo Beach, California

Unfortunately I am writing a poor review only because of the treatment to the barista that was helping us by her own management. We had ordered two drinks and before paying we inquired about the "Buy one get one free" ad that was on Instagram. The "special" was to go on until March 19th, it being the 11th we thought we would try it out. The young woman helping us wanted to double check if the offer was still going so she went to ask her supervisor. The head of the franchise or possible higher up manager, an older man with a black hat was very quick to come out of the back room and angrily tell her that the deal was off and to just do whatever she wanted. He spoke to her as if she was in trouble and as if we were getting her in trouble. The whole interaction between them was awkward and unprofessional on his part because of his anger and obvious dislike of our question. Instead of acknowledging us, he snapped for her to do "whatever you want" and stormed away as she asked about the special. The whole thing made us uncomfortable and guilty for even asking. After the interaction we apologized and waited for our drinks. That same man then stared at us angrily while he took someone else's order. It felt like an intimidation tactic and I'm not sure I've ever experienced that at a Coffee Bean, let alone from the manager! Do better. Not just for the patrons but for the employees. They don't deserve to be talked to that way no matter what the "stress" is. read more

Please read: Please do not use the app! It has an error that added $1.55 to each order and they refuse to fix it knowing about it!! It has cost me $70!!! read more

Why do you guys always take 30 freaking minutes to give an order??? There's always only 2,3 cars in front of me but the wait is insanely long!!! Please please fix this!! Also customer service is mostly terrible, they're super slow and mostly rude people. read more

Perfectly positioned on Artesia. Never really have to wait very long in the drive thru. I want to say that the shop is open for take out only during these times. My good friend manages this location and he's done an excellent job! Amazing service and all the standard coffee bean drinks that they offer. I tend to expand on the menu and try not to order the same thing every time to I can try different options. I love the chocolate croissant warmed up! A must! The new favorite for me is the hazelnut americano, strong to start your day right and also enough of some sweetener to offset the espresso shots. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Redondo Beach, California

Whenever I visit family in the South Bay, I come here because it's a nice place to sit and enjoy a cup of coffee. However, it seems like every place that serves food allows dogs in the South Bay. Living in the Bellflower/Cerritos area, you'd be hard pressed to find people walking their animals into a grocery store or restaurant, but in the Beach cities, you see one person after another binging their pets into a store. I love dogs and think they're beautiful creatures, but they shouldn't be an establishment where food and drink is served. It's also unfair for people with legitimate disabilities who need a service dog that so many people nonchalantly bring their animals. The workers here are nice, and they know me by name, but they should stipulate that only service animals are allowed. read more

Never have trouble getting a frozen drinks here. Always in and out. I usually go for an after lunch drink so there is never a wait. I do see this place have a long line in the morning so I avoid going to those times. They have their own lot so parking is usually really easy. The interior of the place is always looking nice and clean. Will always be coming back when in the area. read more

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25 minutes in the drive thru again this morning with NO cars ahead of me. I just don't get it. 4 people working inside but all too busy talking amongst themselves about personal things to get the drinks made and out the door, I never order anything for myself from this place anymore and only reluctantly drive thru here because I have a young child that enjoys this place! The Starbucks drive thru a little down the way is faster with 10 cars ahead of you. Absolutely ridiculous, the gentleman working the drive thru window this morning was rude, made no eye contact, and when I asked for my total before he charged my card he seemed annoyed I asked! My son for some reason loves this place so I will still occasionally go but it is absolute torture every time! read more

I know it's hard to add employees and that they do work hard but I can never get a latte with Foam as simple as that is either with oat milk,almond milk or nonfat.....back to starbucks read more

I realize they're training new people, but it's much quicker if you walk in & place your order. The drive-thru takes too long!!!!! The manager & his staff are great but walk inside for much quicker service! read more

This is a fantastic coffee bean, above and beyond. Special shout out to Conrad- really amazing service. Highly recommend! read more

I usually come here Saturday mornings as part of my daily routine with the wife. This place is always on point, food is great, coffee is good and the employees are alway pleasant. Would recommend! read more

I really like this place it's a nice place to study for school and just hang out. everything tastes nice

Walked in today and ordered a flat white. The manager took my order and it seemed that other walk ins and drive through were getting their orders ahead of me. And no: they hadn't ordered on the app ahead of time. I waited 15 minutes, and wouldn't be bitching if everyone was waiting also. Seems to be a trend with all restaurants treat their dine in patrons as second class compared to on line ones. I think I'm going to visit the tip jar after I receive my order. read more

A new location located off Artesia Bl in Redondo Beach. This one has a drive thru as well. Inside it's not a big location even it looks like it could be. Parking is small and not many spaces and its not very easy getting in and out of this place due to the traffic flow on Artesia Bl. There are about six small tables in one area. Another area there is a a long bartop table seats maybe about 4 or so and one other table in a corner for two people. Mainly came here to see it and redeem a free drink from the app. Overall a nice Coffee Bean location that is close by. I'd come back. read more

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Cashier was rude, I asked for a drink and I didn't finish making my order and she cut me off

Good for everyday coffee. Nice on the inside too, very nice people working there. Sometimes it's crowded, but sometimes it's empty and the workers are really nice to you. I recommend! read more

I love this location!!! Great location! Please don't close this location!! I prefer Coffee Bean over Starbucks! Great customer service. Clean and consistent. read more