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Durham, NC

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The Cheesecake Factory

3.0 (561 reviews)
ModerateDesserts, American
Closed • 10:00 am - 10:00 pm

Order The Cheesecake Factory Takeout or Delivery

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THE CHEESECAKE FACTORY ATMOSPHERE

What's the vibe?
Classy
Casual
Moderate noise
Good for kids

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Recommended Reviews - The Cheesecake Factory

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Crispy Pineapple Chicken and Shrimp
Nicole P.

The wait for a table was about 45 minutes when I arrived luckily there was open seating at the bar. I was able to sit down right away. Bartender provided me with the menu. He gave us the right amount of time to look at the menu and answered any questions that I had. I was stuck with 5 different dishes( due to the menu having so many options). I ordered the pineapple chicken with shrimp. The taste the sauce and everything about it was amazing. I wasn't a fan of the carne asada. The steak was firm when I asked for medium well. The decor at the location is nice and a very well sized cheesecake factory. The tv screens at the bar had different games showing . I would recommend this cheesecake factory. Next time I will be visiting for the oreo cheesecake( I was too full and was unable to order anymore).

Adriana P.

Arrived shortly after opening, so we didn't need to wait for a table. However, service was a bit slow considering there were plenty of empty seats. The waitress was nice and the food was fine. They definitely need to do some cleaning. I just to happened to look up and see the crazy amount of dust on the light fixture which was concerning.

Louisiana Chicken Pasta
Kassim C.

What I recommend: The Louisiana chicken pasta, the passion fruit elderflower spritz, and the egg roll sampler If the Cheesecake Factory has no fans, then it means I'm dead. This place focuses on one thing only: deliciousness. Not health, not portion control, just pure flavor. The menu is basically a thousand pages long and one entree could feed three regular-size people, but that is exactly why it's amazing. Whether you want Cajun pasta, a giant salad, a burger, or something completely random, they have it and it always hits. The Louisiana chicken pasta is my go-to, the passion fruit elderflower spritz is fantastic, and the egg roll sampler is elite. The drinks are great, the food never misses, and you always leave full and happy. Cheesecake Factory is a 4 out of 5. Trust me, it is great.

Jenny D.

Ifeyinwa (lady with dreads half up half down) was awesome! She was fast, communicative and so nice. Boxed up our food and kept our waters full. Food was great just a bit pricey

Chicken Taquitos
Deedrah B.

I came here the other day to redeem a birthday slice- CF got me, it was a $30 slice ha! Meaning I got taquitos and a glass of wine but at least the slice was free! I sat at the bar and couldn't resist filling up on some of that warm fresh bread first. I got the chicken taquitos and a glass of rose. The bartender was attentive and friendly. The app came out just when I finished up with the bread and I got the cookie dough cheesecake - one of the few I have yet to try - to go. The taquitos were a little on the bland side but washed down nicely with the rose. And the cheesecake was of course delicious. Definitely made that last 2-3 sittings. Overall I had a good time here, I walked around some of the shops after which was nice! There are lots of my favorite stores in this complex (free people, vuori, etc). @azfitfoodfun

Fettuccini Alfredo
Alexandra H.

We came to The Cheesecake Factory for a Sunday dinner and unfortunately had a really disappointing experience from start to finish. Starting with the hostess, she led us to a high-top table, and when we politely asked if we could sit at a lower table or booth (which should've been easy since plenty were open), she gave us attitude about it. Not exactly the warm welcome you expect, but we did end up getting seated elsewhere, so that worked out at least. Then it took around five minutes for our server to come by. We ordered an appetizer, and she immediately pushed us to order entrées, saying, "The kitchen is really backed up right now, so even if I put your food in right now, your appetizer will come before." We weren't ready to order yet, so she came back a couple minutes later to take our full order. Fast forward about 45 minutes -- our entrées finally arrived, but no appetizer. We ended up cancelling it because at that point it was just ridiculous. During the long wait, we went through one basket of bread and had to flag her down for another. When she brought it, she said, "The kitchen is working on the brown bread right now, so this is not fresh bread but I'll bring some more out when it's ready." I have no idea what "not fresh" means in that context, but the bread was cold and rock hard, so that checked out. To be fair, my pasta entrée itself was tasty, but the service was honestly some of the worst I've experienced at this location. Our server seemed scattered and completely out of it, not sure if she was just overwhelmed or something else, but she was a mess all around. We usually enjoy Cheesecake Factory, but this visit was a total miss!

Lettuce wraps
Shipra P.

I went back this week! There's just something about the ambiance that keeps bringing me back and the staff is always so friendly. This time, I went for lunch with my teen. We ordered two Grilled Avocado Lettuce Wraps and an Alfredo Pasta. I devoured those wraps in no time the three sauces that come with them are amazing! My teen cleaned her pasta plate, too. We were in and out in about an hour. Overall, a successful visit. Loved it. I still think that there should be some more vegetarian/ vegan entrees on the menu.

Michele D.

We had a 45 minute wait, but that's pretty common for this place. The food was tasty and the service was great. Certainly worth the wait.

Pineapple upside down cheesecake and red velvet cheesecake
Nikki F.

Great service, great food. Was worried from reviews regarding poor service but it was a pleasant experience

Betty T.

We waited about 45 minutes for a table, which wasn't bad given we were there on a Friday evening. It was really crowded, in spite of that the food came in a decent amount of time and our waitress was very attentive. I always order the Chicken Piccata and the Spinach & Cheese dip. A great experience all around.

Chocolate cream cheesecake
Chris K.

Our waiter, Stewart, was excellent. Very attentive and polite. The way he presented the food to us is how you would expect it to be done in a fine dining restaurant. He did an excellent job. I had the green chicken chicken enchiladas, which looked very good on the plate, but unfortunately that was about the extent. The very sticky rice had cilantro on it and that was it. Not very flavorful. The black beans didn't have much flavor either, although did have some cheese on them. The most flavorful thing about the enchiladas were the corn tortillas that were very good. The chicken was dry. I know this dish could be really good, the recipe just needs to be upgraded, especially for the price being charged for it. My spouse had the spaghetti and meatballs, which she liked and with the amount of garlic in it she's sure to ward off vampires for at least the next several days. For dessert she had the skinny cheesecake, which she liked. I had the chocolate mousse cheesecake which was very good, but the amount of whipped cream that came with it was insane. We both had coffee and my second cup tasted like the bottom of the pot. We brought back amount half of our dessert and our meals. We had a $10 off coupon, but the bill still came to over $80 with tip. Honestly it's way overpriced. Come for the cheesecake and skip the rest, incl the coffee that was $9.50 for the two of us.

Chicken Madeira

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2 days ago

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15 days ago

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1 month ago

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10 months ago

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11 months ago

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6 months ago

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11 months ago

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4 months ago

So far super disappointed. Restaurant is less than half full and there's a 20 minute wait. Staff your restaurant.

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4 months ago

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7 months ago

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1 year ago

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5 months ago

The service was bill to none, at one point I had to refill my own tea & the burger was cold and tuff. Never again will that happen again.

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11 months ago

Lack of service. Rude staff. Ordered food that never came. They treated me and my boyfriend horribly at the bar.

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Ask the Community - The Cheesecake Factory

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The Cheesecake Factory - desserts - Updated October 2026

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