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The Cheesecake Factory

3.0 (552 reviews)
ModerateDesserts, American
Open • 10:00 am - 10:00 pm

Order The Cheesecake Factory Takeout or Delivery

The Cheesecake Factory Photos

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THE CHEESECAKE FACTORY ATMOSPHERE

What's the vibe?
Classy
Casual
Moderate noise
Outdoor seating

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Recommended Reviews - The Cheesecake Factory

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Jenny D.

Ifeyinwa (lady with dreads half up half down) was awesome! She was fast, communicative and so nice. Boxed up our food and kept our waters full. Food was great just a bit pricey

Michele D.

We had a 45 minute wait, but that's pretty common for this place. The food was tasty and the service was great. Certainly worth the wait.

Chicken Taquitos
Deedrah B.

I came here the other day to redeem a birthday slice- CF got me, it was a $30 slice ha! Meaning I got taquitos and a glass of wine but at least the slice was free! I sat at the bar and couldn't resist filling up on some of that warm fresh bread first. I got the chicken taquitos and a glass of rose. The bartender was attentive and friendly. The app came out just when I finished up with the bread and I got the cookie dough cheesecake - one of the few I have yet to try - to go. The taquitos were a little on the bland side but washed down nicely with the rose. And the cheesecake was of course delicious. Definitely made that last 2-3 sittings. Overall I had a good time here, I walked around some of the shops after which was nice! There are lots of my favorite stores in this complex (free people, vuori, etc). @azfitfoodfun

Fettuccini Alfredo
Alexandra H.

We came to The Cheesecake Factory for a Sunday dinner and unfortunately had a really disappointing experience from start to finish. Starting with the hostess, she led us to a high-top table, and when we politely asked if we could sit at a lower table or booth (which should've been easy since plenty were open), she gave us attitude about it. Not exactly the warm welcome you expect, but we did end up getting seated elsewhere, so that worked out at least. Then it took around five minutes for our server to come by. We ordered an appetizer, and she immediately pushed us to order entrées, saying, "The kitchen is really backed up right now, so even if I put your food in right now, your appetizer will come before." We weren't ready to order yet, so she came back a couple minutes later to take our full order. Fast forward about 45 minutes -- our entrées finally arrived, but no appetizer. We ended up cancelling it because at that point it was just ridiculous. During the long wait, we went through one basket of bread and had to flag her down for another. When she brought it, she said, "The kitchen is working on the brown bread right now, so this is not fresh bread but I'll bring some more out when it's ready." I have no idea what "not fresh" means in that context, but the bread was cold and rock hard, so that checked out. To be fair, my pasta entrée itself was tasty, but the service was honestly some of the worst I've experienced at this location. Our server seemed scattered and completely out of it, not sure if she was just overwhelmed or something else, but she was a mess all around. We usually enjoy Cheesecake Factory, but this visit was a total miss!

Lettuce wraps
Shipra P.

I went back this week! There's just something about the ambiance that keeps bringing me back and the staff is always so friendly. This time, I went for lunch with my teen. We ordered two Grilled Avocado Lettuce Wraps and an Alfredo Pasta. I devoured those wraps in no time the three sauces that come with them are amazing! My teen cleaned her pasta plate, too. We were in and out in about an hour. Overall, a successful visit. Loved it. I still think that there should be some more vegetarian/ vegan entrees on the menu.

Betty T.

We waited about 45 minutes for a table, which wasn't bad given we were there on a Friday evening. It was really crowded, in spite of that the food came in a decent amount of time and our waitress was very attentive. I always order the Chicken Piccata and the Spinach & Cheese dip. A great experience all around.

Pineapple upside down cheesecake and red velvet cheesecake
Nikki F.

Great service, great food. Was worried from reviews regarding poor service but it was a pleasant experience

Chocolate cream cheesecake
Chris K.

Our waiter, Stewart, was excellent. Very attentive and polite. The way he presented the food to us is how you would expect it to be done in a fine dining restaurant. He did an excellent job. I had the green chicken chicken enchiladas, which looked very good on the plate, but unfortunately that was about the extent. The very sticky rice had cilantro on it and that was it. Not very flavorful. The black beans didn't have much flavor either, although did have some cheese on them. The most flavorful thing about the enchiladas were the corn tortillas that were very good. The chicken was dry. I know this dish could be really good, the recipe just needs to be upgraded, especially for the price being charged for it. My spouse had the spaghetti and meatballs, which she liked and with the amount of garlic in it she's sure to ward off vampires for at least the next several days. For dessert she had the skinny cheesecake, which she liked. I had the chocolate mousse cheesecake which was very good, but the amount of whipped cream that came with it was insane. We both had coffee and my second cup tasted like the bottom of the pot. We brought back amount half of our dessert and our meals. We had a $10 off coupon, but the bill still came to over $80 with tip. Honestly it's way overpriced. Come for the cheesecake and skip the rest, incl the coffee that was $9.50 for the two of us.

Chicken Madeira
Julian C.

Walked in for lunch around 11:30 and we were quickly attended to. We had never been and so we enjoyed seeing the way that the place was decorated. It was slightly darker inside which we enjoyed and the music was pretty solid not overly loud in the place. The main reason we had a good time today is our server I would like to shoutout Kevin W for being very helpful. From the beginning he was very attentive and helped us pick good items to try. Thanks to him we tried the buffalo blasters which we really enjoyed. He also recommended us to add a side of Alfredo to our jambalaya pasta. That was a great idea we enjoyed it. Our favorite dish was the chicken Madeira which was also recommended by Kevin. I got the Oreo cheesecake and my girlfriend got the s'mores. Both were very good. My girlfriend also got a macchiato which she enjoyed. Overall we enjoyed everything and portions were great, we brought home enough food to have dinner and even small pieces of our cheesecake. Might be a slightly more expensive restaurant but we were happy with everything. Great service from our server we wish more servers were like that. I see lots of bad reviews on this place but would like to say we definitely didn't have the experience others have described.

Fried Macaroni and Cheese
Rachel S.

Went to celebrate a birthday and had wonderful fried Mac and cheese bites, a classic burger, pasta, and the lemon raspberry cheesecake! The waitress overheard it was a birthday and brought out a sweet surprise! Recommend making a reservation ahead of time, we were estimated a 1 hour wait time for a table for 2 but only waited 30minutes on a Friday night which wasn't bad at all. The mall is right there to shop around while you wait.

Steak Frites
Kia C.

The bread never disappoints! It was nice and warm and fresh out of the oven. Our server was extremely attentive and gave good service. The pasta was yummy and enough for leftovers. The steak frites were okay, but misleading. The steak was pretty small and not sliced. I probably wouldn't get it again. Overall, it's a good place if you know what to order.

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5 months ago

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3 years ago

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6 months ago

Lack of service. Rude staff. Ordered food that never came. They treated me and my boyfriend horribly at the bar.

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7 months ago

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8 months ago

Second time, curbside was fast! I can tell the manager made that happen. Thanks!! Good food!

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Terrible service. Order pick up and gave up after 30 minutes. This is the second time this happened

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Ask the Community - The Cheesecake Factory

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We had such a lovely experience here! The food was wonderful, and the staff -- although clearly…read morestretched thin through no fault of their own -- worked incredibly hard to make sure everyone received great service. Brandon was absolutely delightful: kind, helpful, attentive, and genuinely welcoming. The food was extraordinary. I highly recommend the rigatoni with vodka sauce, the steak sandwich, and the French toast. The restaurant itself is very clean and inviting, with a great atmosphere and plenty of outdoor seating as well. We'll definitely be back soon with a group. 10/10 -- highly recommend!

My parents were so excited to introduce my fiancée and I to Cucciolo Famiglia, and for good…read morereason!! From the moment we entered the restaurant, the pastry display, soothing atmosphere, and kind servers set the tone for a relaxing, luxurious evening. Our server Gia came right to our table and remembered my parents from a previous visit, which always feels good. She quickly got us started with a salami board, a bottle of (amazing!) wine, and a complimentary bread basket, which we absolutely devoured. When it came time to order entrees, Gia also helped a few members of our party make the ever-difficult decision - a primi or second entree?? Regardless of our choice, everyone was delighted by their meal. The food had clearly been freshly prepared and was fantastic from appearance to taste. I highly recommend the walnut pesto, to which I added chicken. Portions were generous but not overwhelming, and Gia continued to check in to see if we needed anything. Make sure to ask about the specials - my dad absolutely loved his. Finally, dessert! As a large party, we got several desserts to split: the apple tart, the devil's food cake, a Nutella panna cotta, and chocolate gelato. Even though we were stuffed from dinner, dessert was worth every bite. I wanted to try more but simply had no more room. In summary, I can't recommend Cucciolo Famiglia highly enough to families looking for a special meal, couples seeking a romantic date night, friends looking for an intimate catch-up, or, as we saw on our trip, prom groups! Prices are very reasonable for quality, the menu offers something for everyone, and outdoor seating lets families with young children watch as their kids play in a nearby grassy field. Do make a reservation, though, as seating can be limited, and you don't want to miss this!

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I have been to the spot several time in various guises. It's a great location. This iteration seems…read morelike the best for the area: it's very family friendly, with tons of games and playground area for the younger set. I came at 5:45 on a Monday (because no other places are open on Mondays!), and was one of maybe four me. In the place. The rest were moms with one or two (or more!) kids, some waiting for dad to join them after work. I ate in a covered patio that in a few months will be too hot to endure. But tonight, mid-March, it's a sunny delight. I ordered a smashburger and a Kingstown Negroni. Drae stirred my drink and out the order in, and it arrived with fries just minutes later. Juicy double patty burger, caramelized onions, cheese, salt & pepper fries. Fresh and very tasty. WiFi was fast, music was smooth but subdued. (Think Sade and Barry White dueling. Wish I wasn't alone!) Kids were everywhere, but very well-behaved and in explore mode, which I find adorable! There are outside areas covered in open or tarps, clear flexi-glass walled off areas, and true "indoor" places you can watch TV in. Everything from Top Gear to REN & Stimpy. A great way to spend an early dinner/very late lunch.

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