Stopped by on Saturday, 05/16/26 for the second time at this location (my parent's first time at this location). Treated myself and them out for lunch and we ordered the following: - 1 Sesame Ginger Chicken = $23.95 - 1 Southwestern Fried Chicken Bowl = $18.95 - 1 Crispy Pineapple Chicken and Shrimp = $23.95 - 1 Low-licious cheesecake with strawberry = $12.95 (BIRTHDAY REWARD SO GOT THIS FOR FREE!) SUBTOTAL = $66.85 TAX = $7.02 OVERALL TOTAL = $73.87 ** There was a Mothers Day promo where if you spend $50 in gift cards, you get a $10 bonus card **. I used the gift card and bonus card which deducted my overall total by $60. Therefore, I was left with $13.87 via credit card. Great deal!!! Quick service and I would highly recommend reserving your spot in advance via the app. Complimentary breads are also a huge perk! read more

See all

Let's start with the parking, if you're not going to valet just know that it's madness especially on the weekend, it get very packed weather you want to park inside or out. They have a waiting list of at 30-45 minutes minimum, so be prepared to wait or just go walking around in the mall. Once we got seated, it took them quite a while to come take our order and much longer to actually bring out the food. Also there were a lot of flies which got really annoying. The food itself was pretty good, everyone enjoyed what they got and they cooked the meat to exactly what I had asked for. The burgers are actually really good at Cheesecake definitely recommended. The kids also enjoyed the Mac and cheese. The service did get a bit better after some time. They need some work when it comes to service or just some more help to keep up with how busy they get. read more

See all

Super disappointed to leave this review, but the fly situation here is completely out of hand. I came here last month for a birthday dinner and decided to give it another shot this month for a hangout with friends. Both times were an absolute nightmare because of the flies. We spent the ENTIRE meal just constantly swatting flies away from our food and drinks. I gave them the benefit of the doubt after the first time, thinking maybe it was just a one-off issue. But coming back a month later and seeing ZERO improvement? Mind-blowing. The place has really gone downhill. Seriously, if flies are freely buzzing around the dining room like this, I don't even wanna think about what's going on back in the kitchen... This location desperately needs to bring in pest control and do a full-on deep clean. Won't be coming back anytime soon! read more

Sooo many flies inside all over the glass wall near the kitchen. We decided not to order and left. If they have many flies at the front of house, that tells us that they have a maggot problem some place in back of house. read more

My heart will always have a special place for The Cheesecake Factory because I am obsessed with their Godiva Chocolate CheeseCake. The service at the Arcadia location is a hit or miss depending on how busy they are. The pasta is always delicious, but I am not a huge fan of their Brunch menu. The restaurant is beautiful and feels inviting. Parking is usually a huge pain since it is located right at the Santa Anita Mall, however, valet parking is also an option. The Cheesecake Factory is a very nice place to have a casual lunch with friends. read more

See all

I did not like the service here at all. The waiter barely came to check on our group. We waited a whole hour for the check because he never came by our table. Ironically cheescake factory is known for their big serving size but my friends portions were pretty small unless it was the pasta. Definitely will try a different location! read more

The Cheesecake Factory - Desserts Near Me - Arcadia, California

This Cheesecake Factory has great team members that are always checking in to make sure you have a great experience. The food is delicious and portions are fairly big. You can never go wrong with adding an order of their avocado egg rolls. read more

The Cheesecake Factory - Desserts Near Me - Arcadia, California

Parking can be a challenge at the Arcadia mall but if you're already planning a shopping trip it's more convenient. We went late mid Friday afternoon and only waited about 10 minutes. Our server Tianna made the experience exceptional. She was very friendly and accommodating. She very well versed on the menu and could clearly explain dishes. Great customer service! read more

See all

Ate here May 1, 2026 (Friday) night and was really excited since it had been a while. I've always loved The Cheesecake Factory--just not the long lines. Luckily, my partner and I only waited about 20 minutes when we arrived around 9:30pm, which honestly surprised me because it was still super busy and lively. Food took about 40 minutes. We were seated and got bread right away, which was great because we were starving. Our server was nice, but it took quite a while for her to come take our order and check on us afterward. Food-wise, the Pasta Da Vinci was decent, but the sauce was watery, it's usually much thicker. The real disappointment was the Jambalaya. The pasta itself was completely unseasoned, and only the chicken and shrimp had any flavor. My partner usually doesn't like to complain, but even he didn't enjoy it. When I tried it, I was honestly shocked. Paying $30 for bland pasta was really disappointing. We also ordered the Parmesan truffle fries, and they were drenched in oil. It tasted like they weren't drained properly, so the oil completely overpowered the flavor and made them hard to enjoy. For a Friday night, I expected them to be on top of their game, but this visit missed the mark. Sadly, I won't be coming back anytime soon. read more

See all

Amazing steak rib-eye ! Cooked well done so delicious! Side of smashed potatoes and French fries . 10/10 With a tasty lemonade. Also the pasta da Vinci , delicious Madeira wine sauce , and tossed penne pasta outstanding meal and most and all the shrimp on top to end it right ! 10/10 Love there white and brown bread one of my favorite breads and side of butter . Great customer service! Very attentive, very polite and welcoming staff are very helpful here . 10/10 Clean environment, very taken care of and always assisting each table . Definitely recommend this location for friends and family 10/10 I will be back soon read more

See all

We hadn't been to Cheesecake Factory in quite awhile, but we're invited by friends to join them. While we enjoying our beverages and getting ready to order we noticed that there were flies EVERYWHERE. When the server returned to take our orders we expressed our concern. She stated that the flies had been a problem for several days. Since we were tired of swatting at the flies and hadn't even ordered yet, we decided to pay for our drinks and leave. We didn't want to deal with flies in our food. read more

For a Cheesecake Factory, this is pretty consistent. (I base this 4/5 review on this premise... lol!) We come here every once in a while when we go to the Santa Anita mall. It's accessible from outside the mall right by the food court. We've never had to wait to be seated. They're very accommodating with children, indoor or outdoor seating. There's also a children's menu. Service is always very kind and attentive. Food... goodness.... The menu at CF always gives me anxiety bc it's basically an encyclopedia of food. The food is pretty much mediocre in my book but (as stated above) for a CF, it's pretty standard. I honestly can't say I have a favorite dish. lol!!! But we did have the stuffed mushroom appetizer and thought that was yummy. Also, we always appreciate the complimentary bread and butter! The children's portions are also huge especially for a toddler. We got the jambalaya and it was just okay.... Overcooked noodles. Food is a bit meh but the environment and service keep us coming back especially bc we have a toddler and he can be loud or make a mess without us worrying too much. read more

The Cheesecake Factory - Children's menu - Desserts Near Me - Arcadia, California

First off, Alex is a phenomenal server. He fixed our crazy wobbly table issue outside on the patio by helping us with musical tables until we got it right, got someone to get our heater lamp turned on, never missed a request, and kept that delicious factory bread and drinks coming even though he had to always go inside to handle other tables. We haven't been to Cheesecake Factory for anything other than dessert for a long time and was surprised at the quality, portioning, and flavor of what we ordered. We had the classic avocado eggrolls which have not changed. Delicious and fresh with that great tamarind dipping sauce. My husband had some grilled salmon which was cooked perfectly and I tried the Peruvian chicken bowl because I was feeling like plantains and it did not disappoint. For a bowl, I was surprised it had two super tender chicken breasts in it along with black beans, plantains, rice, and salsa. It was perfect for what I was craving at the time and a generous serving of it. Finished everything off with Godiva and lemon raspberry cheesecakes. Godiva is the must for chocolate lovers and the lemon raspberry for something cakes, fruity, and sweet/tart. Looks like Cheesecake Factory finally made it back onto our list of restaurant rotations. read more

The Cheesecake Factory - Peruvian Chicken bowl. Colors are messed up by the outdoor lighting but I promise it looks and tastes delicious in person! - Desserts Near Me - Arcadia, California

This location is busy most of the time. I stopped by on a weekday for dinner and managed to beat the dinner rush. But it was full house within an hour. For the table I ordered: Grilled rib-eye steak Baja bowl with grilled chicken Ahi tuna poke bowl with rice Avocado eggrolls Warm crab dip Baked brie with truffle-honey butter Farfelle with chicken and roasted garlic Godiva chocolate cheesecake Peach perfect with raspberry drizzle This is the first time I didn't order pasta for myself and got the ahi tuna poke bowl. The bowl is huge but I think it's better to stick with their classics such as pasta. Staffs here are friendly. It's always fun to have a small conversation with them. Our table was going back and forth on how to pronounce Godiva and the our waitress joined in on the fun. If they're busy, you might have to ask for things repeatedly until they bring it. Food quality is always the same. Love the booth tables next to the window. read more

See all

It was a-ok. At first the service was slow but after they changed our servers multiple times, we ended up getting the best one out of the 3 so that made up for the slow service. Food came out slow too but I think I expected that already. We got the egg roll sampler, fish and chips, and shrimp with rice (forgot the name). I usually get the miso salmon but wanted to try something new. Should have stuck to my usual. Nothing else special about this trip but wanted to share some pics. read more

See all

4/11/26 So we waited more than an hour. They were going to sit us in a small booth where we did not fit. Trying to sit us at a table for 4 when we were 6. They had the nerve to say we had to wait another 30 minutes!!! What kind of service is this ! Yes we know you are popular but this is ridiculous. I asked why they couldn't sit us k. The next available table Their answer, "Well because we have other guests who have been waiting an hour" WHAT ?!!! And how long have we been waiting? Make or make sense ! Manager came by she also said we had to wait ... Like I was ready to leave ... I was ready to post this when they all of a sudden came by to tell us they had a bigger table. I'll just say thank you for accommodating us after we were clearly upset for trying to make us wait another 30 minutes. read more

See all

LOLOL Cheesecake Factory might've just replaced my old love for CPK. There are so many jokes about how the menu is endless but after watching a video, I so appreciate all the time the workers go through with prep. My family loved their food but I got the shrimp scampi which is supposed to be super popular...it just didn't land with me. The oil they used was super greasy and it wasn't olive oil lol. The key lime cheesecake was good! read more

The Cheesecake Factory - Shrimp Scampi - Desserts Near Me - Arcadia, California

See all

Angelina at the bar was incredible! Despite being a busy graduation season in the city, as the wait time was crazy for a table, we are glad that the bar area was surprisingly available. Food was delicious, drinks were beautiful, and staff was friendly and attentive. read more

The Cheesecake Factory - Desserts Near Me - Arcadia, California

See all

I recently visited The Cheesecake Factory and unfortunately, the experience was pretty disappointing. The food itself was mediocre at best. Nothing really stood out, especially considering the price point. For a place with such a big reputation and menu, I expected a lot more in terms of flavor and quality. The biggest issue was the service. We waited a long time just to have our order taken, and the food took forever to come out. Our server was not attentive at all and rarely checked in, which made the whole experience feel frustrating. I understand this place gets busy, and long waits can happen , but the lack of service and overall food quality made it hard to enjoy the visit. Overall, not a great experience and not somewhere I'd be eager to return to. read more

The Cheesecake Factory - Desserts Near Me - Arcadia, California

Went here for a quick lunch but didn't remember Cheesecake has these large portions. Ordered the egg roll samplers and was surprised how tasty the sauces and the egg rolls are. The sweet potatoes fries was whatever but it was an abundance for sure. The salmon tasted great but the mash potatoes were very filling. The asparagus arrangement was a little weird but it didn't matter because it would end up in my belly. The customer service was excellent and the waitress checked up on us periodically to make sure there is nothing we need. I can't wait to go back again. read more

See all

Haven't been to cheesecake factory in 3 years and I'm sad they got rid of the avocado tacos, the lemon garlic shrimp was yummy but i wish they had bigger proportions for dishes that cost more $$! The service was busy but our waitress was really nice! read more

See all

Lunch for eight. The fried calamari was very good. The Buffalo chicken wings were very mediocre at best. Steak frites pretty good, fettuccine Alfredo very good teriyaki salmon bowl good, seared tuna tataki salad excellent, gumbo very, very delicious. The bee sting flatbread was just okay. Our server, Melisa was truly excellent, and added a lot to this meal. Overall, we all enjoyed lunch here out on the patio. read more

See all

We came to Cheesecake Factory in Arcadia for dinner. The fish and chips were crispy and perfectly cooked, and the Steak Diane was super flavorful and tender. The Pasta Da Vinci and Cajun Jambalaya Pasta were both packed with flavor, definitely great choices if you like something rich and satisfying. And of course, we had to end with the Godiva Chocolate Cheesecake, absolutely decadent and worth every bite. Service was friendly and attentive, and the portions were huge as always. Definitely a solid spot when you're craving variety and comfort food. Will be back! read more

See all

I have been going to cheesecake factory for years but usually we get takeout with my family. This time I was hanging out with friends and we decided to eat there. First of all I just want to say that the patio was closed and that they specifically opened the patio for us because we requested it so thank you so much for their excellent service and for their accommodation. Since we're starting off on service their service was excellent they checked on us multiple times and got our order quickly and served our food quickly. I also want to add that I told them that I wanted to use my birthday cheesecake coupon and the server was really awesome and took care of that for me. She also wrote a wonderful message on my cheesecake which she didn't have to do. I didn't get her name but she even sang Happy Birthday with my friends. Very sweet of her. The food is excellent as always I love getting either the pasta da Vinci which my friend got and I got the farfalle with chicken and roasted garlic. I forgot when my other friend got but her pasta was also very good we all tried each other's. The cheesecake was good as well it was a super big piece and I shared it with my friends. I believe the thing with the candle was like some sort of Sundae. It was served with my birthday cake and I truly appreciate it. The ambiance is wonderful, my friend only likes to have outdoor seating so they did open it for us. I've also been sat indoors before and the ambiance is great. wonderful for couples or families or friends who want to celebrate something. I love cheesecake factory! read more

The Cheesecake Factory - Farfalle with chicken and roasted garlic - Desserts Near Me - Arcadia, California

See all

We truly are never disappointed with Cheesecake Factory! We come to this location often & always leave with full belly's and happy faces! We have never had a bad experience with any of the staff here for the years we've been coming. Staff is always friendly & helpful! They are a VERY busy restaurant so wait times will ALWAYS vary, definitely recommend becoming a rewards member to be able to book a reservation and avoid the lines. The inside of the restaurant is always clean & spacious. The only area that gets crowded is definitely the waiting area, but that's to be expected for a highly popular restaurant. We love this location & will always continue to come back! read more

See all

The best thing about cheesecake factort is their chocobread. Its the best when it just finishes baking so its nice and hot. The peach belini is good but there is just a hint of alcohol. They didnt have my usual anymore. The bistro shrimp pasta so i had to settle for shrimp scampi. It was similar except it didnt have arugula and maybe somethign else. The poke nacho sauce is good but sadly the amount of tuna is alot less than before. read more

See all

"Dining under the stars", but in this case dining under the flies. If you guys like to enjoy a clean and fly free environment then this isn't the location for you. Flies all over our table and food. Unfortunately we weren't the only ones. The people next to us were constantly having to swat flies away. I tried to add photos below but it doesn't capture ALL the flies. read more

See all

I was so disappointed with my takeout Caesar salad order today. I ordered a large portion with a side of salmon. When I dine in I always get a nice, healthy portion of salmon. Today the takeout portion was less than acceptable. And it wasn't until I arrived home to discover how small it was. For takeout orders we want a good experience as well. Do better. read more

The Cheesecake Factory - Poorly dished up salmon portion - Desserts Near Me - Arcadia, California

Went for dinner tonight. We were seated outside and service was slow. We had to ask for silverware three times. Our dinner came out and my wife's Cuban sandwich had way too much mustard. My chicken parmesan pizza style was burnt. You can tell they knew it was burnt because they tried to hide it underneath more spices. My dinner also didn't have the alfredo sauce on the pasta so it was dry. The chicken had a weird texture where you can tell it was over cooked with the hard bits, but mushy where the chicken had the tomato sauce, so that makes me think it was sitting under a heat lamp after being burnt. We've eaten a here a few times and tonight was a let down. We will probably only come here for cheesecake and appetizers. Food is too expensive to be that bad. read more

The Cheesecake Factory - Chicken parmesan pizza style. - Desserts Near Me - Arcadia, California

We came on Valentine's Day & there was only a 5-10 minute wait Seated outside & our server was nice. Both our pasta was delicious. Got the lunch special chicken alfredo & chicken bellagio. The Alfredo was a bit smaller in portion than expected but so yummy, we also added chicken but barely any. The chicken bellagio was so much food & pasta is light & great if you like pesto sauce. Always love the complimentary bread as well read more

The Cheesecake Factory - Fettuccini Alfredo - Desserts Near Me - Arcadia, California

See all

I enjoyed the Chicken Madeira pasta with extra sauce. Very good and tasty. They are very busy so it is recommended to make reservations. read more

The Cheesecake Factory - Chicken Madeira - Desserts Near Me - Arcadia, California

Amazing night from start to finish! Plenty of parking at the mall, but I will say... parking can get a little chaotic during peak dinner hours, especially on a Saturday night. Thank goodness we made reservations ahead of time for 6:15 PM, because we were seated within three minutes while people were lined up both inside and outside. I overheard the wait was close to two hours -- CRAZY! Ambiance is nice and very spacious-- super packed as usual! From the moment we sat down, our visit was amazing. The service was absolutely spectacular, and our server Jay truly made our entire night. We ordered three items, and for the first time ever, I tried something from the SkinnyLicious menu -- the Sesame Ginger Chicken. It's a soy-glazed chicken breast sautéed with quinoa, asparagus, snow peas, garlic, and soy... and WOW. I was genuinely surprised by how flavorful it was. Perfect balance of sweetness, tons of crunch from the veggies, and super satisfying for only 590 calories. 9/10 and priced at $20.95! Hubby ordered the Cajun Jambalaya Pasta, which was also our first time trying it. Packed with chicken and shrimp, a mild heat that added the perfect kick, plus bell peppers and sautéed onions for extra crunch and flavor. Super delicious and hearty. 8.5/10 for $27.95! And to end the night on the best possible note, we shared the Tiramisu Cheesecake ($11.95) -- a MUST if you're a coffee and tiramisu lover like we are. Creamy, rich, and the perfect dessert to finish the meal. 9/10! Jay, thank you for your attentiveness, patience, extra bread, constant water refills, and for making us feel so taken care of. You're truly the reason people come back. Every table deserves that kind of service, and you absolutely delivered. Even gave us a side of soup to try while waiting, how wonderful! We'll definitely be back to try that peach cheesecake you mentioned!! To your manager and bosses -- Jay deserves that raise and then some! You've got my vote. Happy eats!! read more

See all

Came here on Saturday at 11:40ish am and didn't get to leave until 3pm. I don't think I've dined here for ~3 hours before... We saw 3 different groups next to us come and go before we could leave. I came with a big group of 8 and we were seated within 10 minutes. Our waitress was extremely nice and attentive to us whenever she was around but it was hard to track her down when we needed something. We didn't get a water refill once during the time we dined here. It wasn't our first time dining at this restaurant but always noticed that our server would always disappear when we're eating. The table shared 2 small crab bites and 1 calamari. This came relatively fast. We had ordered this the same time as our entrees. Over the years, the portions definitely got smaller. Both dishes were delicious and fresh tasting. I ordered the lunch chicken caesar salad and someone else at my table did too. Our salads looked completely different in size. Mine was perfectly filled with an appropriate amount of romaine lettuce but the other one had barely any lettuce. Overall, I thought it was an average salad. The chicken was an additional $2.50 to add on and you can choose between grilled and breaded. I just wished that there was more lettuce since it just felt like I was just eating grilled chicken with a side of salad. I got to taste the spicy chipotle chicken pasta and was disappointed that it wasn't spicy at all. There wasn't any kick of anything. The pasta da vinci was also just okay. It was kinda dry but there's a good amount of flavor in the sauce. read more

See all

This Cheesecake Factory location is hit or miss. Most of the time it's insanely busy, with very slow service, and mediocre food. Recently I went there on a Friday afternoon around 4:00 and had a much different experience. We were seated right away, the server told us the Happy Hour was just starting and gave us a Happy Hour menu, and she provided the best service we've ever had at this location. We had a couple of cocktails, indulged in the appetizers, and got cake and cheesecake to go for later in the evening. The fried mac and cheese balls were so tasty. My family gets them all the time but I had never tried them. I was so surprised at how flavorful they were. I would definitely order them again. The pretzel bites and cheddar cheese fondue was also excellent. I've also never had a bad seared ahi tuna salad here; it's consistently good at all locations. I was very surprised at how good the Happy Hour mojito was. Some places give you a smaller glass or less alcohol if it's Happy Hour but here! My drink was great! We also sat in the bar area but at a booth so the lighting was great. Sometimes when we sit deeper in the restaurant it can be quite dark. Overall, even though it's not the best restaurant around, we keep coming back. The large menu makes it a good option for families with picky eaters because there is literally something for everyone. read more

See all

Food is always delicious here. Our service was amazing, she made sure our drinks were filled, brought boxes and table cleared of dishes. Well lit and immaculately clean restaurant as usual. We got there as they opened and were there a good 2 1/2 hours with seven in our party. It got packed as it went into lunch service so our dessert wait was a bit long. Overall I love this restaurant and we will as always come again. read more

See all

I really like the chicken sandwich, not greasy and full of flavor . The salads was delish too . I had a cocktail and it was well made. The place was clean and inviting . The waitress was attentive and fast . read more

The Cheesecake Factory - Desserts Near Me - Arcadia, California

I wanted to like this place more, but damn the food took a long time to come out. Like more than 40 minutes. My burger was also kinda mid. Ambiance was nice tho. 平凡な read more

The Cheesecake Factory - Desserts Near Me - Arcadia, California

Was craving some poke nachos and some good pasta. I love ordering the pasta da Vinci because it's creamy is great with the chicken and mushroom. The ahi poke nacho chips are a bit oily, but still pretty good. The steak was cooked rare-medium rare and was seasoned well. Always a great ambiance for some nice dinner. Our server was kind and very attentive! read more

See all

My family and I visited the Arcadia Mall and tried dining at The Cheesecake Factory a few times, but there was no luck because of the crowded, lengthy line--at least an hour and thirty minutes. However, we were able to check in and eat immediately away today. The server will bring you bread and butter once you place your order. My family and I ordered a lot of food, and we all enjoyed it. One of the best places to eat while shopping at Arcadia Mall. read more

See all

Dear Mgmt We did let waitress know and mgmt know my daughter was with me she witnessed everything waitress told us your restaurant dosent discount nothing the best they could do was give a break on the cheese cake I don't trust your organization shady biz I won't be coming back to Arcadia thank you read more