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    The Charlesmark Hotel

    3.7 (205 reviews)
    ModerateHotels
    Open Open 24 hours
    Updated 1 month ago

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    Leslie Q.

    After panic-buying concert tickets to "one very special night" for an artist performing at Fenway Park, I started researching nearby lodging and found The Charlesmark Hotel! Located in Back Bay, right along Boylston Street, The Charlesmark Hotel is uniquely tucked between two fast-casual restaurants. There isn't a grand entrance or lobby, as it's just a front desk between a bar and the hotel's breakfast/brunch spot, Cafe Landwer. I booked my stay via Expedia and the process to check-in was smooth sailing! Because it was quite last minute, and around the same time as the Celtics playoffs, prices were higher than expected ($700+ for 3 nights). The SO and I both received a pair of physical keys (one for our room, and one to access the building after-hours). The room itself is quite cramped. One queen-sized bed, side tables with drawers, no closet, and a mini-fridge perched way too high. Bathroom has a nice dark stone feel to it. Something cool: there is a dial in the bathroom that adjusts the volume of the TV so people can listen to the news/music/etc. while getting ready for the day. There are 6 floors in total, with one of the lower floors dedicated to a DVD/VHS library and ice machine. The free breakfast consists of hot coffee, fresh fruit, and an assortment of pastries (croissant, danish). The staff we interacted with were all very helpful and kind. They were also easy to talk to and recommended local restaurants for us. The morning of our flight back home, it was too early for the free breakfast, but the staff member was nice enough to make me a hot tea. I feel the service we received really helped the rating overall. Definitely a cute place to book that is central to a lot of shopping in Back Bay.

    Interior of queen room with window
    Lilli M.

    We stayed here for 3 nights. The location is great and just a short walk from the Back Bay station if you take Amtrak. I thought the use of limited space was very good. For example there's no table (we got the queen room so it's about 280 square feet) so both bedside drawers have a wooden surface that you can pull which can serve as a makeshift table. There are some flat shelves which offer plenty of surface to place things. There's a very limited closet but even that has wooden coat hangers, a foldable chair, iron, and even a small ironing board squeezed in. They put hooks next to the door so you can hang jackets from there if they don't fit in the closet. There's even a mini fridge. The walls are a bit thin so if someone in the adjacent room raises their voice, you can probably hear them. I detailed additional Pluses and Minuses below. Pluses: - complimentary wifi - no amenity fee. Lots of Boston hotels hit you with that additional fee so traveler, beware! - They have a Eyewitness Travel Top 10 Boston in the room. I Loved this! It's a very slim tour book and handy to bring along. - shower was small but water pressure was potent. Towels were nice and thick. Limited surface space in the bathroom so they had hooks for the towels next to the shower. - some of the lights have dimmers which was a nice addition Minuses: - Physical key to get inside your room. Might take you a fumble or two to get inside - The hallways are a bit narrow. Feels a little bit like a dormitory in that sense. - What's advertised as being available for breakfast doesn't match the website description. This turned into a plus in a way because the breakfast option was coffee and a bagel or pastry from the adjacent coffee shop which had pretty delicious pastries. - No daily scheduled housekeeping although you can request it if you want it. Overall for the price and location, I would definitely stay here again.

    Valentine's Day weekend 2025

    I'm not sure what some people are complaining about the size of the rooms and the noise. This is an older building in the center of Boston. We asked for a 'quiet' room and were given 503. Sure, the window looks out at a brick wall and an alley below, but it was super quiet. Apart from the occasional guest using the elevator across from the room and talking/laughing loudly close to midnight. But this is not the hotels fault. People need to have more consideration when it comes to passing rooms late in the night. Staff were friendly on check in. Complimentary morning coffee was weak but free. So no complaints there. Loved the location! 2 malls and Newberry Street within walking distance. Can't beat that. Hotel offers discounted parking but we found a good deal at 131 Dartmouth through Spot Hero. $20 for 24hrs. No in and out privileges. Overall I would give the charlesmark an 8/10. It's an older building so small rooms are to be expected. And the days of getting a deal for $89 are long gone. We ended up paying $200 and that seemed quite reasonable. When we return the only thing we might change is not having a room directly across from the elevator.

    room

    Great location! While the room is small it is a perfect hotel for sightseeing Boston. It is walkable to almost everything. While there is no on-sight parking there is a lot for 30$/night and it's only a 5 minute walk from the hotel. The complimentary chocolate chip muffin and croissant in the morning were divine! The staff was great and there is fresh fruit in the lobby. I love when hotels give you a bottle of water in the room- this hotel had water in the mini fridge! There is array of DVDs and VCRs that you can choose from and watch in your room which is pretty cool. There is a Starbucks a 1 minute walk away. New berry street has a ton of restaurants options- you can't go wrong.

    Dirty Martinis and mushroom flatbread pizza. Yum!!
    Tuli S.

    The Charlesmark bar is not my favorite BUT it usually has open seats available. Back bay after work drinks are always hard to find at lolita's so sometimes I default to the Charlesmark. The bar is small but quiet and I always get a dirty martini :). Service is fine and the drinks are okay. The mushroom flat bread pizza is delicious!

    Emily R.

    This small bar had a very pleasant atmosphere. It was not crowded at all, making it feel like a hidden gem. The bartenders were friendly and the drink selection was wide. I tried a Mass-Ave Mule, a gummy bear martini, a crantini, and an Italian Greyhound. All were pretty, interesting, and yummy. There is music playing loudly but not so loudly that you can't hear others talking. The bathrooms were clean as well. There was an upstairsish area with couches and pillows for when the bar gets too crowded. I would definitely come here again!

    Toiletries and lollipops
    Greshka P.

    What a great deal we got! I went online to find a hotel for our stay in Boston. Was looking for something centric, comfortable, clean, and not too expensive. After looking at different ones, we decided on The Charlesmark. Reviews were decent, photos on site seem nice, and found a cheaper price on one of those booking sites. It's a small hotel, not a lot of rooms but it's exactly what we were looking for. Reception area is, like I said, small. Check in process is quick. They give you two keys, one for your room and one for the front door. You see, they close at 1pm but, if you want to stay out later than that then you are able to do so with that key. Very convenient! Just 5 floors, rooms are for one or two guest only. Comfortable bed, little sofa next to the window, with TV, and mini fridge. You also get 2 bottles of water, the rest are for purchase at the front desk for just $1.00 each. Very convenient, especially at night if you don't want to go back out and carry them. Bathroom has standup shower, enough space to keep toiletries and some makeup. They also provide their own like shampoo, soap, lotion, etc., and two lollipops, which I thought was a cute touch. Towels are changed daily, regardless of if you hang them or not, and hotel toiletries replaced as you use them. One thing I do have to mention, and will take one star off because of this... Room was clean, beds were always made when we came back but, for some reason, every time we got back to our room there was a foul smell in it. After a couple of theories, one being that something died there while we were out, the only thing I could think of was that the person making our room would "use" our bathroom and closed the door immediately after. Thankfully we had a bottle of Lysol (came with the room) and a couple of sprays later the room smelled fine again. As part of your stay they offer breakfast, this includes, coffee, tea, hot chocolate, orange juice, assorted bagels (with cream cheese, butter and jam), some donut type pastries and fruits, and instant oatmeal. I read some review saying the breakfast was a "joke" but to me it was perfect to start the day, and later on enjoy a nice lunch out in the city. The lounge area to have breakfast is cute, comfortable and clean. It has several TVs for you to watch the news or games if you go at night. In the afternoons and nights, the bar is open. Also small but seems to be very popular. During our stay we saw at least 2 different company or networking events, and one pre-party to an office Holiday party. The bartenders were super nice! They were always happy to see us, asking how our vacation was going, making recommendations on where to go, they even pointed us to a really delicious brunch on Sunday. Their drinks are strong and even have some seasonal ones. In their menu, you will also find the "Perfect Storm" = Dark N Stormy, I always love a bar that knows how to prepare it, and this one was perfect! Also, try their flat breads when there. Perfect size to just munch on something and very tasty. They just started making them and I'm sure glad we got to have one. Once outside, the public library is right on front, stores to each side, restaurants, and so many other attractions at walking distance or just less than 10 minutes away from an Uber ride. Location of this hotel is amazing! Exactly what we were looking for. We even noticed the finish line on the street for the Boston Marathon. Imagine watching it from the comfort of your room... again, can't beat this location. Sunday, our last day, check out is a 12. We still had a few hours before we had to head to the airport... without a problem they held our luggage and allowed us to enjoy our last they in Boston. Back for them and they were securely saved under lock, we even were able to sit at their lounge, recharge our phones and got a smile and wave from the bartender. Very happy with our stay here, and recommend it to anyone looking to travel to Boston.

    i was excited to see this! [i took this]
    Jennifer F.

    During my college years I would search books, magazines, and even websites for "mood" images for my school projects. When I found Charlesmark's wide angle photos online I was amazed. During my Boston trip, we parked along Boylston street and walked up and down the street where locals played. I read each sign of every restaurant, bar, and shop. When my eyes read Charlesmark hotel, I screamed!! I couldn't believe I was standing in front of one of my "mood" inspirations!!! I had forgotten to look up the address before my trip. It was meant to happen =) Charlesmark is a small boutique hotel. Once inside you can see all of the restaurant, bar, and lounge area from the entry. I looked around and saw a desk with Internet access for guests. I peeked inside the lobby restroom. A design isn't complete if the restrooms do not match the decor! Sure enough, shiny red tiles, metal finishes, and bright lights. My favorite elements of the hotel were the leather zig zag wall pattern above the lounge area. Ekk still can't believe it!!

    The Charlesmark Hotel Wine Tasting 4/2016
    Vivian C.

    A private social event brought me to The Charlesmark Hotel & Lounge as a guest one weeknight. I may have subconsciously noticed it in the past during my travels, but this was the first time I had reason to stop. The bar itself on the ground floor wasn't particularly packed, but our reserved up a flight lounge area was getting there! It was a more constrained space than we had enjoyed at previous events, but had a few nice seating options off to the side, and a couple of ledges for the setting down of things, such as plates and trays of food. For our bites, we initially had cheese and crackers. Their cheese were in the form of cubes rather than slices, which encouraged the taking of separate bites of the two. Ice water in a metal pitcher was also provided along with plastic cups, which saved us from hitting the bar just for water. Smart! Later, some of their flatbreads began gracing the ledge closest to the stairs. The simple Cheese and Tomato one was quite cheesy indeed! Actually, they were pretty generous with their toppings on all their flatbreads, though the onions clearly outcrowded the chicken on the BBQ Chicken. Tastiest, however, of the three I sampled, was the Wild Mushroom Aged Cheddar, which is a lot coming from this mushroom hesitant. The garlic lifted this flatbread above the rest, although this pizza itself was a little soggy, unlike the rest. Note: I saw a sign posted outside advertising their monthly Wine Tasting Parties on the 3rd Wednesday 6-8pm. $25pp for 6 wine samples, light appetizers, and signature martini shots at a casual mix & mingle. If I were more of a drinking person, I'd totally be up for this!

    Traditional martini ($13) and The Drunken Pear (Grey Goose, Amaretto, fresh lemon and pineapple juice, $13)
    Amy C.

    Came here to use the $13 drink tickets that we received from attending their monthly wine tasting this month. Their monthly wine tastings are a pretty good deal - for $25pp, you get to sample 6 different wines, some martini shots, and some appetizers (cheese, crackers, fruit, chips/salsa, fruit), and you get a $13 drink ticket to use at the bar for a future visit. My previous review was for their wine tasting, and this review is for the bar. We arrived pretty early (around 5pm) on a weeknight, so the bar was pretty empty. We managed to snag a seat by the window and had some nice views of Boylston St. They have a variety of interesting signature cocktails and signature martinis, as well as traditional ones. My partner ordered "The Drunken Pear" (Grey Goose vodka, Amaretto di Saronno, fresh lemon and pineapple juice, $13) while I went with a traditional gin martini ($13). Both drinks were strong and well-made. I especially liked my gin martini because I'm usually not a big fan of juice in my drinks, and this was pure alcoholic goodness. $13 for a martini is a bit steep for me given my student's budget, but it seems pretty standard for the area and when you include it in the price of their $25 monthly wine tasting, it turns out to be a good deal!

    Clinton G.

    I can't believe this place. Its a bit over 300$ a night with taxes and the room is so small. But this isn't what's motivating this post. I could suck up a tiny room. I got to my room at 10pm on day 2 and it's 90 degrees in here! I've learned from an oh so helpful grunt that the AC won't get fixed until the morning and that 'maybe' they will make an adjustment. They won't get me another room. They won't look to other hotels for their guests. No help at all! Nobody is willing to make this right!!!!! I want a full refund for every night I don't get air!! Will let you all know how this turns out!!! Update: 4:30pm 6/27/17. Had a note under the door when I returned from the conference. I've copied it to this post. I'm exhausted and wiped out from the day and last night. AC is fixed and I can expect a comfortable climate to sleep in tonight. I'm ambivalent as my miserable night can't be replaced. My company gets a great deal on the room. I get a drink. Hoorah? Update 2: As you see I didn't get full refund. Got back from my trip to find that I had been charged 100% for a night I was not there. Found out it was a mistake made by travel agent and now I'm stuck with the charge. Why is it their mistake is only worthy of a half night refund and my mistake is full charge. I feel so swindled. Update 3: 7/5/2017: Finally got an adjustment and some help from a management member that had to agree that there was an unfairness to them charging me full price for a booking error and then reimbursing me only half price for a night in Hades without air conditioning in my room. They gave me full refund on that night. In the end they got full payment for three nights. I got to expense my 3 nights and the error did not punish me more than the night of pain. Thank you, Charlesmark. I'll deal with the travel agency separately.

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    Review Highlights - The Charlesmark Hotel

    I got the dancing bear martini which tasted like gummy bears and came with a skewer of gummy bears across the top!

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    The Verb Hotel - At the entrance

    The Verb Hotel

    (377 reviews)

    $$

    Fenway

    In September 2025 four us visited Boston to watch some baseball games at Fenway Park and selected…read morethe Verb Hotel. The Verb is rock n roll / music themed that includes records and record players in each room; pretty interesting and nostalgic. We had two rooms with a view of the pool without balcony. My room was clean, smelled good, and was well-decorated. The room included all of the basics. The second room had a horrible sewage smell coming from the bathroom. We reported the issue to the front desk, and the staff member claim it would be repaired upon our return from our outing. Unfortunately, it was not resolved. The included breakfast hosted next door was very good. In addition, the breakfast staff employees were excellent.

    In town for a concert at Fenway/MGM, we booked this hotel because it is an easy five-minute walk…read morefrom the venue and about $100 per night cheaper than many nearby options. The property has a fun 1960s vibe, with music front and center, turntables in every room, and a big selection of albums to choose from. Once you get past the all-black hallways, the rooms themselves are a good size, very clean, with effective HVAC, relatively quiet nights, and one of the better-designed hotel bathrooms, including actual shelf space for toiletries. Staff were solid, and the included breakfast is more substantial than the typical "free breakfast" offered by many hotels. Highly recommended; we stayed in a standard room rather than one of the converted travel-trailer suites.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (433 reviews)

    $$$

    Downtown

    I stayed at AKA Boston Common for 49 days (11/3-12/22, Room 808), so this review reflects a…read morelong-term experience rather than a single bad incident. On the surface, this hotel presents as polished and upscale, but over time it became clear that it is a full-on Monet--looks good at a glance, but the closer you get, the more issues appear. During my stay, I was required to move rooms three times--once voluntarily after an upgrade, and twice due to serious maintenance issues, including a sprinkler-system flood. In subsequent rooms, I experienced repeated heating failures, inconsistent hot water, and even a shower head detaching during use. The heating issues were ongoing and never fully resolved. On multiple occasions, my room dropped to 66-67 degrees despite the thermostat being set to 80. Even after maintenance visits, the room never consistently warmed beyond 75 degrees. On the morning before my departure, I woke to cold air blowing again, confirming the problem persisted through the end of my stay. Management follow-through was disappointing. Promises to check back or assist were not kept, and communication was inconsistent at best. While beverage credit was offered, it did not come close to addressing the cumulative disruption, lack of rest, and stress caused by ongoing room issues over nearly seven weeks. The saving grace of this hotel was the weekday bartender, Rebecca. Monday through Friday, she greeted my colleagues and me with genuine warmth, professionalism, and grace after very long workdays. She was consistently excellent. Unfortunately, that level of service was not present on weekends, and our group ultimately chose to avoid the hotel bar until Rebecca returned. That said, I do want to acknowledge Shirley, Wendy, James, and Nate, who were consistently kind, professional, and helpful, as well as the valet staff, who were always efficient and courteous. This hotel may work for a very short stay if expectations are modest. For long-term or extended stays, however, the operational issues, lack of follow-through, and inconsistent hospitality do not align with the image or price point the property presents.

    I loved my stay here!!! Gorgeous hotel! I love all the bright, colorful, modern decor…read more The staff is excellent. Everyone was very friendly, and helpful. The restaurant on site is delicious. My mini lobster rolls were fantastic and my mocktail was refreshing. Wonderful location in the Back Bay neighborhood. Close to Boston Common, the library, and many great restaurants. I loved my room. The king size bed and pillows were very comfortable. I appreciated all the details. There was a TV, safe, steamer, robes, Nespresso machine, fridge, complimentary Voss water (both sparkling and still), and lights and curtains controlled with buttons. The bathroom was very spacious with hand towels on both sides of the sink, which I appreciated so my boyfriend and I could each have one. Spacious room and closets. They truly thought of everything. I would definitely stay here again! I loved everything about it.

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Residence Inn by Marriott Boston Back Bay/Fenway

    Residence Inn by Marriott Boston Back Bay/Fenway

    (97 reviews)

    $$$

    Fenway

    Stayed at this hotel while in Boston for a week. The location is approximately 25 minutes from the…read moreairport. There are a few restaurants within walking distance. It is close to Fenway Park and we were able to walk there and back. This would be a good location if that was your destination. Parking is $70 extra per night which I find excessive but maybe that's the going rate in Boston. We had a king room on the 7th floor. There's a kitchenette equipped with a refrigerator, microwave, cooktop and a nice area to eat. It had a sofa and a small flat screen tv that you can adjust on a mount. The layout was good for our needs. The issue was housekeeping. At first glance there were some crumbs in the kitchen and a few hairs in the tub , and dirty kitchen items. Later we discovered dirty sheets. We requested our entire bedding be changed the next morning and the rest of the room be serviced as well. We came back to the room and the bed was changed but none of the room was cleaned so we headed back down again to request cleaning. We were told it would be cleaned the next day. The staff were apologetic and we didn't have any issues with them. Breakfast is served downstairs and the gentleman was overseeing the area for cleanliness and refills. He did a great job. Breakfast was basic but good. We are quite disappointed with the lack of cleanliness so for that reason we won't stay here again.

    DO NOT STAY HERE - 'F' RATING ON BBB! This is the most dishonest hotel I have ever dealt with. My…read moreson was having surgery at Boston Children's so we decided to stay at the Resident Inn Boston Back Bay/Fenway because it was within walking distance to the hospital (so we could avoid the valet fee the nights he was hospitalized). We booked 12 nights because his surgeon told us he could be hospitalized up to 10 days but we knew he could be discharged early. During check-in, I asked Mo if my son was discharged early if there would be any issues and he assured me that if we told them as soon as we knew that there wouldn't be any issues. I gave the manager on shift almost 2 days notice that we were going to be checking out early. The morning we checked out the front desk attendant told me we would be charged an early check-out fee because we didn't give them 24 hours notice. After I told her I spoke with the manager 2 days prior she told me she would have to "talk with the team" before doing anything and we would get our bill via email. The next morning I received our bill and they charged us for the night after we checked out. I called the hotel and left 4 messages with the accounting manager (I never received a call back) and tried for 9 days straight (to include filing multiple claims with Marriott Corporate) and they refused to refund me for the extra night and valet for the night. Their justification was that my car was parked in their garage that night (they must have a way to manipulate the valet time stamp) so they could not refund me for the night because that means we were at the hotel. I emailed both the manager and Marriott corporate my EZPass receipts (to prove we had left Boston the day we checked out) and they have yet to resolve this case. It has been well over 2 weeks and we have never received a phone call or email response from them. Save yourself a terrible customer service experience and choose another hotel! I would've never expected this from a Marriott.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

    $$$$

    Back Bay

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    So we didn't stay at the hotel but we had breakfast there. We absolutely loved it…read more Inside is elegant and beautiful. I love coming here. Service was too notch as well as the food, you will not be disappointed. It's pricey but that's to be expected. It's worth it.

    The Charlesmark Hotel - hotels - Updated May 2026

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