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    Moxy Boston Downtown

    3.4 (203 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Angela L.

    The service is good. The hotel was serviceable. The have complementary water at the front desk. They had a deal for free drinks at the bar along with $35 credit to spend. The room was clean if a little small and industrial looking. The sink drained slowly. I had trouble with the shampoo pump. My husband had to open it up to fix it. My main problem which isn't really the hotel's fault was the noise at night. The hotel is located in Chinatown next to many entertainment venues. There were people cheering and shouting all night up to 3AM while we were trying to sleep. It might be a good place for people who like to be in the heart of happening place.

    Laura A.

    So impressed with this hotel, the staff and services. Our stay could not have been better. I had messaged a few days ahead to ask about luggage storage and early check-in since we were arriving mid morning. We were happily surprised to have a room ready at 10am when we arrived at the hotel. Check in was smooth and easy because I had paid ahead and we LOVE the bottle waters available anytime. We quickly brought our items to our room and refreshed from our flights. We took a quick tour of the rest of the hotel before heading out to explore. Loved the many lounging areas, the bar and food area, as well as the indoor rooftop space. Rooms were small as expected but all the thoughtful storage options made our 3 day stay perfect. Everyone we encountered was kind, helpful and genuinely lovely. I would highly recommend this hotel and will stay here again when in Boston.

    Bathroom
    Jennifer C.

    For my first time staying at a Moxy. This may be my new favorite. Conveniently in Chinatown and the theater district yet still conveniently near boston commons and walkable downtown The location couldn't be beat. At check in I received two drink tickets and a card for my $35 per meal card from the bar/restaurant which I appreciated. The first three floors were open to the public but beyond that, a room key was needed and only operated for your floor which made me feel secure. The room I stayed in was small but well thought out in how to utilize the space with an entire wall of pegs across from the bathroom as well as the pegs under the tv holding the table chair and hangars. There was alot of street noise through the night which they had provided a noise machine to help offset. I travel with earplugs in my sleep kit so it wasn't a problem. After checkout I spent sometime in the lounge and bar before the show I was going to see. The space had working areas, dining areas and very comfy cushions and would definitely be a place I would spend time in if I were staying more than one night. The one issue I saw was that the parking garage is about 2 blocks away and was also fairly compact to the point that some cars would have to intentionally take up two spaces because otherwise the spaces were too tight to get in and out of the car.

    Ebony W.

    I love Marriott, but I was slightly disappointed with this stay. The bar was a letdown--they didn't have the ingredients for a simple rum punch or even soda. I was told they hadn't received their delivery yet. I ended up sipping on a not-so-great rum punch and then tried to force down a Pepsi... which I unfortunately don't like. The room was cute, as expected, but I was really hoping for a view and that didn't happen. At checkout, I was told they'd make sure I had one next time. I was stuck in Boston for another night and decided to switch to CitizenM--and I'm glad I did. Overall, the aesthetic was still on brand for Moxy, but the experience didn't quite live up to expectations.

    Chelle R.

    I had an okay experience at the Moxy Downtown Boston. First, it is in a good location. It's close to bars and restaurants. The staff was friendly and professional. My issue was that I had no heat on my first night and couldn't change my room because the hotel was sold out. I turned the heat up before I got into the shower. When I got out of the shower, the HVAC was blowing nothing but cold air. I slept in my thermals, socks, and a beanie. I woke up congested and coughing. I have asthma, so breathing in cold air all night wasn't a good idea. The next morning, I was able to get another room, but the damage was already done. Luckily, there was a CVS on the corner where I was able to get some items to help me with my cough. Oh yeah, as I was returning from CVS, the fire department showed up because the elevators malfunctioned. I wasn't about to walk up 16 flights of stairs, so I went back out and got something to eat. When I came back, the elevators were operational again. You are given a $35 F&B coupon to use in the bar/restaurant. It works out that if you buy a hamburger and a soda, you have spent $35. The Moxy is not for older, seasoned travelers. It has a very young Gen Z vibe.

    Moxy lobby
    Jennifer M.

    Great Central Hotel in the Heart of Boston. Right next to Boston Commons!!!! Walking distance to several Charlie Trains.... Boston has it down when it comes to Public Transportation!!! Driving is a nightmare! It is a Micro Hotel so the rooms aren't big but it has everything you need.... Including a Private bathroom!!! We received a $Food Credit so Breakfast or our snacks were covered... Staff were very helpful and friendly!!! The only downfall was it can get noisy on the street below and it echos up.... We are by Tufts Medical Center plus on the weekends people are Partying on the street and cars and motorcycle are revving their engines. So the Weekends are a bit rough Also beware of the hidden "Resort Fee" that were charged after we checked out. This comes directly from the Hotel and not by the site you booked your room!

    Crystal K.

    The Moxy is in a great location and has a fun vibe but when you get to the second floor and find out there's a $35 per night amenity charge, the fun stops there. It wasn't listed when I booked the room. They give you a $35 voucher for each night that you can use in the bar/food area but 2 drinks for $34, it didn't feel like a "perk" and the bartenders aren't the friendliest. You can only use in one transaction so if you only get a Pepsi, it was a $35 Pepsi. Up to the room, quirky, no refrigerator, decent view with floor to ceiling windows and had what you needed plus ear plugs which I thought was strange until you find out that your room is not even close to being sound proof. All night sirens and horns! I didn't feel comfortable wearing ear plugs to sleep so got very little. There was a sound machine on the other side of the bed, turned it up for the second night and it worked great for 90 minutes at a time! Towels were small and thin. 100 percent would not stay there again when the Marriott is a block away.

    Breakfast tacos.  They were very good.
    Scott K.

    If you're looking for a clean, trendy and comfortable room, this is a good choice. The vibe is very cool. The location is great, too. So, 4 stars for just a place to stay. With that said, the peripherals leave much to be desired. The parking situation is confusing, at best. The food situation is even more confusing, mostly because the staff wasn't/isn't very friendly or helpful, at least not on the days we were there. Our breakfast order, from a very limited menu, was done incorrectly and had to be redone. The breakfast tacos were very good, though. The front desk manager, once she got involved, was great. She saved the stay for us (and them) from total disaster.

    Pretzel bites
    Leroy R.

    What a wonderful experience! First and foremost, what a shocker when I checked in and received 2 ($35) meal vouchers and a drink ticket to use during my stay! What an awesome perk. And the food was delicious! The room itself, was enough space for myself - no complaints. Loved that they had a foldable table and foldable suitcase stand to use. The decor was beautiful! A mixture of woods and metals. The rooftop was lovely with a nice view of Boston. Located in the heart of Chinatown it was within walking distance of multiple train stops and bus routes as well as restaurants and shops. All in all a wonderful experience! Will definitely have the Moxy on my radar when traveling.

    Nichele K.

    This was my first time in Boston. The hotel is really nice and close to everything. I like the Moxy brand. Room clean and spacious with the view of the theater area. Got a complementary drink. Bar and restaurant staff were pleasant The bad. security knocked on my door around 3 a.m until I answered it stating noise complaints. I was asleep. When I went to the door I didn't hear any noise in the hall. I was traveling solo and it scared me because why?. There were lots of younger groups in the hotel but I didn't hear or had any issues with them. I called the front desk and got a gaslit answer basically saying it was routine.

    Roxy H.

    Great location. I don't like that there was no valet and that the parking was whatever I came up with in either the public parking deck or the street. At night the street is very loud. They do put a noise machine and ear plugs in your room to help with the late night noise. There is a destination fee and you can use it as a credit for drinks or food in the hotel bar. Kinda cool but the bar area was so icky. Sticky bar top. Kids were in there. I'm talking 5 year olds. Clean. Spacious. Nice.

    Lobby
    Calvin D.

    Loved my stay here. Service was awesome, room clean, whole place was not just beautiful, but also very unique and fun. The breakfast pizza was out of this world too. Would love to return here.

    Pree R.

    I wanted to rate with 5 stars, but there were a couple things I have to note that push me to give the Moxy in downtown Boston an "ok" rating. I got a corner room with a nice view, but it also happened to be an accessibility room so the door had this interesting mechanism where it would automatically bust open upon key entry, stay locked open for several seconds, and then shut. If you try to pull it shut on your own, it's like playing tug-o-war! The room was definitely on the "cozy" side, meaning it was like a studio loft and meant for one person to move around in without too much issue. My only issue with getting a good night's rest was on the Friday night of my stay. A group of "hooligans" decided to have a dance party right outside the hotel at 2am and I was forced awake due to the noise disturbance. A limo was blasting music while people were dancing around it. I was definitely not happy at all, but when I called the front desk, they didn't do much to help and in fact, dismissed my complaint as if I shouldn't complain, given that it was a Friday night and that the hotel was "near a bunch of bars and clubs". I was taken aback by this attitude and this definitely influenced my lower star rating. Fortunately in the two nights after I didn't face issues with noise. The imposed "destination fee" is quite a drag...yes, you get a $30 credit each night of your stay to spend on food and drinks, but if you don't want to get your food needs met at the hotel, it can feel like a waste of money. I did manage to use it for breakfast on my last morning, and had some decent breakfast tacos, but I did not appreciate the ample amount of plastic waste right outside the hotel restaurant...instead of being lazy, they should for sure offer silverware and plates for in-dining patrons, and not just give everyone to-go cartons for their food. It was not even 10am when I saw the garbage right outside already full to the brim! Moxy hotels definitely bring a sense of style and feeling chic, but I found it to be overpriced for some of the things I experienced. There's also plenty of hotels in downtown Boston to choose from, so do your research beforehand to help decide what's best for your needs and what fits your priorities.

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    Ask the Community - Moxy Boston Downtown

    Can we make reservations?

    Yes. Moxy Hotel is Marriott property. You can book on marriott.com.

    Hi! So I just booked a room for my birthday weekend, I turn 21 a day before check in.. my question is will they say anything to me ? I mean I will officially be 21 for a full day before checking in but I'm just concerned since I already booked it!

    Check the small print on the hotel website. Most hotels require quests to be 25 yo.

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    Review Highlights - Moxy Boston Downtown

    “We always try to book a room higher up with a city view and the one we got at Moxy did not disappoint.”

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    Canopy by Hilton Boston Downtown - View of the two bed hotel room

    Canopy by Hilton Boston Downtown

    (100 reviews)

    $$

    This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

    Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (436 reviews)

    $$$

    Downtown

    Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

    Extremely disappointing experience. I would not recommend this hotel…read more I was charged twice for the same stay and, despite repeatedly contacting the hotel, I have still not received a refund. What was most frustrating was the complete lack of accountability. No one seemed willing to take ownership of the issue or make a genuine effort to resolve it. The front desk staff were consistently rude, dismissive, and unwilling to help. Every interaction felt like an inconvenience to them rather than an opportunity to assist a paying guest. The customer service I received was far below what I would expect from a hotel in this category - As someone who travels 3 to 4 times a month for work and leisure, this was the first hotel in my life where I chose not to leave a tip. Tipping is something I normally do gladly when I receive even a basic level of service, but the attitude and lack of professionalism displayed by the staff made it impossible to justify. The breakfast was also disappointing. Having stayed at other AKA properties, I found the quality significantly lower than the standard I have experienced elsewhere within the brand. The location was another concern. The area around the hotel, particularly the park directly across the street, often felt uncomfortable and poorly maintained. As a solo traveler, I would not have felt comfortable walking around the area alone at night. Between the unresolved billing issue, poor customer service, underwhelming breakfast, and concerns about the surrounding area, this was one of the most disappointing hotel experiences I have had. I will not be returning and cannot recommend this property to others.

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

    $$$$

    Back Bay

    This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    Moxy Boston Downtown - hotels - Updated September 2026

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