There's a lot to like about this lovely, older hotel. It's located in Back Bay and just a short walk from a T stop on the Green Line. (The Green Line closed for maintenance for two weeks the day after I arrived, which threw my transportation plans into disarray, but I don't hold that against the hotel.) It's a close walk to Newbury St. and the Prudential Building with its shops and rooftop observation experience, and not too much more to walk to Copley Square. Wild Duck has a beverage/wine/liquor store across the street, with a little grocery offshoot downstairs on the corner. The Eliot doesn't have much of a lobby to speak of -- it's more an entryway with a check-in desk and elevator lobby. But it's nice, and the check-in process is very welcoming. They use actual keys with big brass chains, which you'll probably want to leave at the desk when you go out. There was never a wait to drop off or pick up the key. (I never had to show ID, so the spy thriller lover in me immediately saw a scenario where the bad guy waits for the hero to go out, then gives the room number and gets the key to go upstairs and steal the memory stick. But that probably doesn't happen very often.) The rooms are mostly suites with various configurations it seems. I had one on a corner, which was nice, with a spacious living area and somewhat smaller bedroom area, but it was fine for sleeping. The two areas were separated by French doors. The soothing blue color palette was lovely and there were some distinctive and tasteful decor pieces. There was an entryway that had a little butler's pantry off it with a beverage cooler, sink and the minibar items/glassware. It was nice to have that separate space. The bathroom was pretty small, as was the closet. The layout of these areas in my room was not very convenient. You had to close the door between the bathroom/vanity area in order to open the closet and everything was a tight space to move around in. There's no handheld wand in the shower, which I deduct points for. There was also a section of the curtain rod where the coating was coming off, and it had a red arrow sticker wrapped around it, but I guess maintenance hadn't gotten there yet. There was a small cellophane wrapper on the floor as well, so some upkeep details were missed, but overall the cleanliness seemed good and the bed and pillows were wonderfully comfortable. I did a ton of walking around Boston in the cold, and I definitely got good sleep at the Eliot. The attached restaurant, Uni, was lively and a tasty sushi/nigiri-type menu, if the server was a little too social and chatty and not making rounds quite often enough. read more

See all

A lovely hotel with a quiet suite, great bed linen and indulgent bathroom all set in a decent sized room in a good central location at a reasonable price. Staff were all chatty = very enjoyable three night stay. read more

The Eliot Hotel is one of our absolute favorites in Boston. The location is unbeatable -- you can walk to shops, great restaurants, and everything the city has to offer. It has a timeless charm, starting with the friendly bellman who greets you as you step in from the street. The lobby is always beautifully decorated, making every visit feel special. We love the King Suite -- it's spacious, elegant, and has a separate living area that makes it feel like a home away from home. We stay here multiple times a year, and it never disappoints. read more

The Eliot Hotel - Elliot entrance - Hotels Near Me - Boston, Massachusetts

Home away from home when we stay in Boston. You walk into their jewelbox of a lobby and are welcomed by the friendly staff at the front desk. Last night we ordered from the Japanese restaurant downstairs for delicious room service. Just lovely. Wouldn't stay anywhere else. read more

I stayed at The Eliot Hotel for one week during the summer. I thoroughly enjoyed my stay at the hotel. The room was very clean and serviced daily. The staff was very attentive and promptly responded if I needed assistance. My favorite part about the hotel is the restaurant and bar in the lobby called Uni. The food and drinks were great and very convenient. Lastly, the hotel is only a 10 minute walk to Fenway park. I would definitely stay at this hotel again. read more

We were very pleased with our stay here. It was in a great location- easy access to Fenway and the train system. The room was comfortable as was the bed. My husband tends to like to find us rooms that are probably nicer than I would get on my own and I've often found the service disappointing, especially for higher end costs. However during our stay here I thought all the staff was very friendly and welcoming as we were coming and going or had questions. I would definitely stay here again. read more

The Eliot Hotel - Nice small lobby - Hotels Near Me - Boston, Massachusetts

See all

Best hotel stay I've had in years! Charming room, a mini-suite, really. Great price. Very friendly and accommodating staff.

This is an Amazing Hotel! The Hotel staff is very friendly and helpful. The person at the front door and lobby named Travis was so friendly! Every day my family looked forward to seeing him. He always greeted us with a smile and made our family feel welcome. Thank you! I highly recommend The Eliot Hotel read more

Excellent hotel. I loved the facade as you're pulling up, especially now that the place is decorated for Christmas. The marble lobby is stunning. Everyone we met was so friendly and accommodating. They offer some of the best chocolate chip cookies I've ever had (so much better than the Doubletree). We stayed in a suite. Bed/pillows could have been firmer but that's my personal preference. Pretty quiet. We faced the Massachusetts Avenue side and didn't hear any noise. Our room also didn't have any outlets for charging a phone right by the bed. Not a big deal but it would've been nice to have at least one. I will echo the review about the tiny bathroom sink situation. Even as someone who doesn't bring a lot of travel toiletries, there's barely any space to put one person's stuff, let alone a couple's or a family's. Very convenient location - going south, a five minute walk to Newbury Street, and then if you face north, another five minute walk to Harvard Bridge that leads into Cambridge. Fenway is also close by. read more

This hotel is a beautiful hotel. It reminds me of hotels in NYC. Very traditional from doorman greeting at the door, take our luggage from our hands and delivered to our room, key is actually a key to unlock the door. Everything is so elegant and gorgeous. Only things that took 2 stars from me was that 1.shampoo and conditioner, body soap are so small and there was only one each. They knew we are 2 people but only one. BUT bath towels are 4 there! 2. There was no stopper for bathtub and had to call house keeping to get it for us. 3. Keurig was unplugged and no where to find outlet, so I had to call house keeping again for help me. He had to move TV stand to plugged in. 4. One of bed side light was dead and couldn't turn on but at this point, I didn't let them know. 5. I can't really tell what is complement and what is not. When I was talking at the front desk second day, some people asked them for water bottles. I asked if we can get it for free and the front desk said yes. But there was no explanation so I didn't know until then Service was great, bed is comfy, bathroom is clean and tub is big. So it's 5 stars if I think those but I took 2 stars because I have to call twice to fix. read more

The Eliot Hotel - Hotels Near Me - Boston, Massachusetts

See all

We had a wonderful stay here. The staff was super super friendly and accommodating. Anything we asked for was supplied to us. The room was large and we never felt crowded. The bed was very comfortable. The couch not so much but my little one slept on the pull out and she said it was great. The bathroom doesn't have much shelving which is a but annoying. Not counter space or shower caddy.. it's hard being a woman with stuff in that bathroom. The ceiling in the shower was pretty low too so I kept bumping my arms and hands when I'd lift them. Again spacey and That's hard in hotels especially in the city. Parking is expensive so just keep in mind. Like $50 a day. Other than that, we had an amazing time! The location was amazing right near Copley and just ten or so blocks from the Commons and Downtown. I would come back here for sure. read more

See all

We can't say enough good things about our stay at The Eliot. Even before we checked in, we had spoken with Joseph and he was incredibly accommodating. We were able to book two nights in a double queen suite. The room exceeded all expectations. Beautiful living area, bedroom and bath. Views in three directions. The staff responded to any requests within minutes. Everyone was smiling, happy and pleasant. The hotel is located in stunning Back Bay and easy access to the entire city. Our only minor issue was that our beds were a wee bit too soft but the pillows and sheets were gold star. They have a wonderfully stocked mini bar and fridge and you can get pretty much anything in the city delivered to the front door. While others would complain about a historic building, it's exactly what I look for when I go to New England. Charm and beauty abound! This will be my go to anytime I return to the area. I just hope they don't invest in a lot of advertising- keep it the hidden gem! Thank you for a wonderful time! read more

See all

Beautiful hotel on the inside and the outside. The staff are very attentive and friendly, which was the best past of our stay. We were upgraded to a larger room, which we found to be spacious and very clean. The location and its close proximity to Newbury Street, Prudential and Copley Malls, and easy access to the T are a plus, as well. read more

This boutique hotel was simply adorable. I had to find a hotel quick in the back Bay Area of Boston before the snow storm hit and Elliott was available, so I took a chance. You're instantly greeted by their friendly doorman as they take your bags to the registration desk. Once you get checked in your handed a real key (not plastic key card), so it feels like a true hotel. I got into the elevator to go up to the fifth floor I noticed how endearing the small lobby is and just love how long this established hotel has been in business. My room was a suite, that had a newly renovated bathroom with its own living area and two queen beds in the bedroom. It was very clean and quiet as I didn't hear any of my neighbors. I would love to go back to this beautiful hotel in the future! read more

See all

Beautiful hotel building and very nice doormen and front desk staff however a few things I need to mention that made this stay and hotel drop from a 3 star to a 2. The room was beautiful with a nice view of the bustling street. We layed down in bed and the pillows were basically non existence with how flat they were. I called down to the front desk and requested firmer pillows and they told me they would bring some up but that never happened. We each had 3 pillows all stacked up to equal 1 normal pillow. We had a 3 night stay, the 1st day we were there we left around 10am and came back around 4pm from sightseeing. As we were getting to our room housekeeping stopped us to tell us she was just getting to our room which i thought was oddly late. I told her we didn't need service just towels and traded the used for clean. Another thing that I couldn't understand is that there were no towel hooks and no dresser in our suite. The luggage basically took up the whole living room area in our suite. There was a hair in the sink upon arrival which really turned me off, Plus everytime you went to use the toilet you had to wipe down the seat from the previous flush. It was disgusting. For the nightly rate we paid we expected this hotel to be topnotch. Even if they dropped the rate in half we wouldn't stay here again. read more

See all

I forgot to mention in my previous review that my toilet doesn't actually flush toilet paper. I'm not sure how this toilet was designed why do you actually have to push the toilet paper down manually in order for it to go down the drain! Needless to say it's pretty gross. And there is there a full length mirror in here to check yourself out! The only mirror there is is in the bathroom. A small detail with big consequences. read more

See all

The Eliot combines European charm with new world professionalism. Right in the heart of Back Bay, you're steps away from Boston's best restaurants and shopping. The room was large and comfortable. The bed and linens had me sleeping like a baby. The staff here is incredibly welcoming. I will say I wish there were a gym on site, but the comfort and location make up for the lack of amenities. read more

See all

Hi Folks, Beware Guests! I thought I had a very nice and very short stay, but I received a large number of mini-bar items charged to my room after I departed, (when I did not use the mini-bar at all), so I would recommend being careful about checking the mini-bar items so that this doesn't happen to you. I found the staff initially to be very uncooperative about this and I only had it resolved when I worked with American Express and the General Manager who did help me. I travel frequently and I am Diamond with Hilton and Platinum with IHG and I've never had a billing issue like this before so I was surprised. Otherwise, enjoy your stay! read more

Just had a wonderful 3-night stay at the Eliot. The hotel is beautiful, but what really made the stay special was the staff. From the doormen to the front desk staff and the cleaning crew, everyone went above and beyond to make our stay special. All of the employees were extraordinary, but a special shout-out goes to Natasha, who went to a local restaurant to retrieve something I forgot and FedEx it to me. Thank you, Natasha! If my travels take me back to Boston, I'll be sure to stay at the Eliot. read more

Had a wonderful 3 nights here. Hotel is historic and beautiful and staff is so friendly, helpful and efficient. Beds and pillows so comfy. Perfect walking distance to BU, Berklee and Northeastern if you are touring colleges. Also close to tons of shopping and dining. Would absolutely stay here again. read more

The Eliot Hotel - Lobby - Hotels Near Me - Boston, Massachusetts

The hotel is beautiful. Renovated inside and historical in the hallways and in the exterior. The building was built in 1925 and really retains its charm. I think the most impressive asset for the property though is the staff. The doormen are classic gentlemen; courteous, kind attentive and very professional. I highly recommend staying here and anticipate returning to stay myself. Mike read more

Loved this cute little hotel! It's conveniently located walking distance from the shops along Newbury Street and the Boston Public Library, and not too far from other areas of interest either (we were able to get relatively cheap Uber/Lyft rides or go on longer walks to get more or less everywhere we wanted). Also the surrounding neighborhood is very nice; I enjoyed going for a stroll down Commonwealth Ave. in all its serenity to start off the day. :) Hotel staff was spectacular - always friendly, professional, and accommodating. The hotel definitely had a historic, old school vibe to it - none of those plastic cards to enter your room here, better be prepared for a big ol' back-to-basics key! Our room was pretty small, but it was clean and nicely laid out and the bed was comfy, so no complaints. Also, the shower in the bathroom was amazing! The perfect amount of force and I swear you could practically control the temperature down to the freaking degree. Would certainly recommend it to anyone looking for someplace a little different from your usual chain hotel! read more

See all

An old-school, charming hotel with gracious, friendly service. You get an old-fashioned, real key, not a key card. I can't say enough about the service. They were super helpful with everything! It was rainy and cold and the doormen were so nice and helpful. The room was spacious and lovely. I'm taking off one star because the room we were assigned had a poor view of the alley. I felt they could have given us a better view? The hotel didn't seem full. Anyway, I would stay here again, asking specifically for a nice view. read more

We stayed at this elegant hotel for a couple of days after taking a cruise up the eastern seaboard. The hotel staff were wonderful. They made reservations for us to enjoy breakfast at the Harvard Club which is next door to the hotel. A block from the hotel is Newbury Street with great shops and restaurants. I would highly recommend this hotel. read more

Beautiful old hotel in a convenient part of town right near the prudential mall and Newbury street. Small, but pretty lobby and friendly/attentive staff. Our suite was on an upper floor with a nice view, the room itself was gorgeous and well appointed with the layout feeling like a NYC apartment. Very comfortable beds and sitting area, big TVs, and elegant marble bathroom plus a wet bar. Staying here over Christmas and the staff have not missed a beat, and seem chipper given they are working a holiday. Great spot! read more

Superlative hotel! Very comfortable and attractive rooms, with windows that open! Staff was super friendly and helpful. This hotel is built correctly -- there was no noise audible from the street, nor any noise from other guests. Our entire stay was very pleasant. And their cleanliness protocols were quite clearly being followed. The moderate size of this hotel was really nice. read more

The Eliot Hotel - Look -- they have room keys! How refreshing. - Hotels Near Me - Boston, Massachusetts

I took my fiancé to Boston for his birthday this past weekend and I can't rave about the Eliot hotel enough. The suite was spotless and decorated beautifully. The hotel itself is really lovely, reminded me of old European hotels. It clearly has been updated in the last few years but they maintained the understated elegant vibe. The staff was amazing! Friendly, beyond accommodating and so delightful! Everyone who worked there was eager to please and seemed genuinely happy, it made our stay even better. Seriously, this place is a gem read more

The Eliot Hotel - Hotels Near Me - Boston, Massachusetts

See all

This hotel definitely has an old charm to it, which is not what I am used to. Though the rooms were renovated and looked nice, I feared our room was haunted because one of the lights in the bathroom would turn on and off randomly. We also heard some random squeaking noises here & there, which we attributed to either old pipes or mice. The bathrooms are spacious, but a bit out dated. It's been ages since I've used a shower/tub combo! Service was great here, upon check-in we were upgraded to a large and comfy suite. Valet service takes at least 30 minutes to get your car, so make sure to call in advance. Instead of key cards like most hotels, we got a big lunky old-fashioned key. On the flip side, our room was equipped with a touch-screen computer offering free internet and other guest services. Room service is pretty good, as long as you order during the day and stick to items that come from the restaurants downstairs (Clio and Uni Sashimi Bar). Late-night room service however is horrible. At 3am, we ordered "baked macaroni with Vermont cheddar cheese and bread crumbs" and "two slices of cheese pizza with fresh basil, parmesan cheese, and olive oil"...but what we got was pretty much easy-mac and soggy microwaved pizza. Yuck! read more

The Eliot Hotel - Hotels Near Me - Boston, Massachusetts

See all

I absolutely LOVED this hotel and will definitely be coming back in the future! Upon arrival, I was greeted by the friendliest staff and surprised with a room upgrade. The whole hotel staff was extremely helpful and friendly!! I will be recommending this hotel to anyone visiting the Boston area as the location and staff were superb! read more

Nice hotel. Old building, which has its charm. But they only have two elevators and they're both broken with no real ETA on when they'll be up and running again. I'm on the 8th floor. Not very fun (or safe) to climb up and down the narrow fire escape stairs, especially given the fact that it's raining today and people are tracking in water (and the stairs are made of slick stone/tile). Lots of families and older folks staying here - feel especially bad for them. Further, if they couldn't at least call guests to let them know that the elevators are broken, the hotel staff could have at least posted signs on each floor. Instead, several guests on my floor waited for the elevators for some time before figuring out for themselves that the elevators weren't coming. For the cost of a room here, really not acceptable. Sorry to be harsh. read more

This hotel was excellent. The staff was always friendly and very inviting. Our room was even upgraded, which was a plus. We stayed in a suite with a living room separated from the bedroom by french doors. It was well decorated in the Eliot's signature french style and overlooked Commonwealth avenue. When we checked in, the gentilman working at the front desk gave us two certificates for $10 off of breakfast at the restaurant attached to the hotel, another perk I was not expecting. Everything about this hotel screamed elegance and class, right down to the fact that they didn't conform to the modern room key card, they actually give you a key on a keychain with your room number on it. I would highly recommend this hotel, not just for the great location (right down the street from boutique shops and fine dining), but for the experience that you get from your stay. read more

See all

Fantastic hotel, great value and very well appointed suites. The staff were all very nice but extremely young. I found out the hotel is used as a training ground for students of a hospitality management college nearby. That's fine. Everyone has to have a chance to learn but several mistakes were made throughout our stay starting with payment being processed on my credit card twice and just the overall slow process of requests. I would definitely recommend the hotel to someone with the proviso they knew it's a training ground for hotel staff. read more

See all

The Eliot is our go-to hotel whenever we decide to take a short weekend trip into Boston. This is a fantastic and well-kept charming and luxurious boutique hotel that is very centrally located right by Newbury Street. The concierge was very helpful and welcoming. The doormen were delightful and welcomed us each time. If it was raining they'd have a umbrella ready. The suite was gorgeous and the turndown service a real treat. Welcome cookies and champagne went down a treat and made us feel special. It's right next to the Harvard Club, which for my is a benefit because there's events there and I can stay next door at the Eliot. We already have several other trips planned here in the future. read more

We visited for a night to look around Boston and this hotel was really great! It's definitely an older property but the room, bed and sheets were amazing!!! We slept really well! The hotel staff were so lovely and did everything to accommodate us! I would stay again for sure. read more

We really enjoyed our stay here! Everyone was friendly, polite and professional. Our room was clean and quiet, which we really enjoyed. The bed was a little hard but that's just my preference because I prefer a softer bed. The front staff were very accommodating and allowed my grandmother to stay two hours later than checkout due to an illness. The door man was always available and friendly too as well as the bell hop guys. We loved the location and would highly recommend staying here when visiting Boston! We will stay again if we make our way back. Thank you Eliot Hotel! read more

Wonderful staff - very friendly and attentive Terrific hotel in the heart of Boston Room was beautiful read more

We stayed at the Eliot Hotel over Thanksgiving 2022. The hotel has a old world European feel. The rooms are clean and comfortable. Most importantly, the staff was amazing. From the men and women at the front desk to the staff at Uni and the door men/porters, everyone was friendly and accommodating. The really made our stay special ***** read more

This charming boutique hotel is in a great location, with easy access to Newbury Street, Prudential Center, the Back Bay, trains, and an entrance to the Mass Pike. The staff were friendly and eager to be helpful. My friends and I were in suite rooms, which are large and spotlessly clean with comfortable couches, chairs, and one of the best beds I've ever slept on. The bathrooms are indeed small, but nothing a native New Yorker isn't used to. The in-room mini-bar is well-stocked, and prices were reasonable for drinks and snacks. I would definitely consider staying here again in the future. read more

Stayed here for a concert at Fenway. The staff was fantastic and allowed us to check in early so we could get to the pre-concert party on time which was much appreciated. We had a one bedroom for the evening, which was very nice. The room itself was very clean and much larger than I'd imagined with a very large living room. We also were on the corner so we had nice views on to both commonwealth as well as mass ave. Housekeeping left complementary cookies and water in our room which was awesome after an evening at Fenway. Overall, an A+ experience. read more

Nicely decorated. Very clean. Super friendly and attentive staff. Really convenient. Def recommend! Really nice details like cookies/ dried fruit plate in your room, turn down service, reasonably priced mini bar..... comfy bed. Really cool KEY! It's a nice touch- real old fashioned big ole key for your door :) read more