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Y'all, I'm a Marriott girlie to my core--but this was my first time staying at CitizenM, and baby... I've found a new spot! The staff was A1. The bartender made me the best rum punch and even gave me some great recommendations so I could really get a feel for Boston. The chicken nachos were also really good. Now let's talk about the room--I asked for a view, and they delivered! I love a good aesthetic they serve throughout the building. CitizenM absolutely understood the assignment .
Small, 150 sf, high tech Japanese style room. Perfect for late arrival early departure type of stay or one person. Good value for king size bed $175 total on this Tuesday night in March. The architecture of this hotel is stunning. Compliments to whoever designed this beautiful building and the owners for the investment. The decoration of the rooms is minimalist, which is nice. The decoration in the lobby and bar is modern but inviting with plenty of comfortable seating. The bar restaurant is open 24 hours. They have a great deck outside that I enjoyed to relax. They have a club on the roof that sounds hip if you are into that type of thing. Some of the staff like the evening bartenders were pleasant, helpful and professional. Some of the staff (morning coffee) are strangely unpleasant or overly and unnecessarily flamboyant (check in) who wasn't helpful and strangely got too close to my personal space. I'm sure the outstanding staff do not like working with people that should not be working there. Management needs to observe the staff's behavior around guests and correct. Still, 5 stars....
Came to Boston for a little getaway and we stayed here at the Citizen M. Upon arrival you must come in on street level and use elevator to get to the second floor where the front desk is located. Once at front desk it's iPads and digital check in. You log in and make your own room keys. It was pretty speedy and easy to do. We got to our room on the 9 th floor and the view is killer. The room itself it pretty small and cozy. The bathroom is a small shower toilet combo. The room is all run by an iPad. You control lights and tv from iPad. It took a little while to get used to iPad controlling everything but it's kinda kool. There are mood lights and fun colors to spice up your shower. The bed is comfy and large although you have no ability to walk around the bed. I slept next to window and had to crawl over my partner to get on my side. The room has curtains and a night shade for complete darkness which are also controlled by the iPad. It was super nice to have pure darkness while we slept. The pillows are too big and we will be asking front desk for slimmer pillows for the rest of our stay. Overall very comfy room and cozy. The price is little high but that's Boston. The bar on the second floor is fun and they make amazing espresso martinis. The staff were so nice and friendly. The hotel and bar are super chic and clean. Kinda tech fancy and upbeat. Overall I liked our stay here and would come back or recommend to friends. It's super walkable and near a lot of great eateries.
The CitizenM group of hotels are the newest members of the Marriott Bonvoy program. We spent a long weekend here and the hotel was exactly as described. You arrive downstairs and take the elevator to the 2nd floor, where you check in with an iPad. There is staff available if you need assistance. After making your key card, there is another set of elevators to get to your room. We were on the 9th floor with great views. The rooms are small....like whoever sleeps by the window has to crawl over the other person to get out bed. There are drawers under the bed for storage, and there is a small desk. Everything in the room is controlled by an iPad (lights, blackout shades!, curtains, the TV, etc.). There is a night light feature to help you find the bathroom in the dark. The sink is outside of the bathroom, which has a toilet and shower. The 2nd floor is referred to as the living room and it is quite a cozy space for relaxing, working or having a drink. The bar staff was welcoming and offered recommendations. Don't miss the rooftop bar! Even if you don't stay for a drink, the views are amazing as you look out over Boston towards Cambridge. I recommend and would stay here again. Located at the end of Newbury, it's easy to walk to the public garden and the Boston common as well as being extremely close to Fenway.
Room was clean and chic, got a great deal for one night. Check out and check in was very seamless. View was also great.
If you are looking for an affordable hotel room with a view in Boston, I highly recommend the CitizenM Boston Back Bay. This hotel is perfect for the solo traveler, business person, student or a couple who likes to travel light. The room are a small studio-like cozy space with the bed nestled up to the window. The closet is somewhat small, but there is ample space to store clothing and luggage under the bed for an out of sight/out of mind vibe. The ambiance of CitizenM is very international with rooms feeling like one part Japanese minimalist and one part sleek euro/scandi modern. I LOVED it. Spent 8 days here in the fall. It is VERY close to the "T" subway station entrance/exit (Hynes Convention Center exit on the green line). This made it an excellent choice for those wanting to explore Boston and also have a view of the city. It's across the street from lots of shops and restaurants on Newbury Street. There is a lovely bar/cafe in the lobby. The lobby also doubles as a co-working space for local students and business professionals. This is also a great space to hang out before you end your stay (as check out happens around 11am. There is a rooftop bar with beautiful views of the back Bay Area of Boston if you just want to visit. Hotel staff consistently went above and beyond for service. I had a minor house keeping issue and their response was prompt and caring. Hot tip: I highly recommend paying the $100 to become a member - this allowed me to have a high level floor with an amazing view as well as a late check out! It pays for itself and is applicable at all CitizenM Hotels worldwide.
I would consider this the smallest hotel room I have ever stayed at. The width of the room is literally the length of the bed. This would make it hard for the person sleeping closest to the window to use the bathroom in the middle of the night. Other than that, they make very good use of what little space there is, and the location is walkable to Fenway park (which is why I stayed here), and at the end of Newbury Street, but still walkable to the Copley, Eataly end of Back Bay. Do not stay here if you have a car or lots of luggage. Otherwise, stay here to enjoy the modern amenities (the alarm clock was the best! When it was time to wake, the tv went on with audio of the middle of a busy NYC street) in this minimalist hotel.
Had to make a quick trip to Boston for a business meeting. CitizenM as a new addition to the Marriott brand proved to be an excellent choice. At the end of Newbury Street and across from the T stop, it is at a great location between Boston and Cambridge. The room is small but very efficiently laid out. The common area on second floor offers great workspace, not unlike a coworking space. Great shopping on Newbury. Plenty of restaurants nearby. Across from CitizenM is the newly opened Avra, if you like Greek cuisine.
We had a great 2-night stay at CitizenM. The check-in process was super easy, thanks to the kiosk where you can check in, pay, and create your room keys all in one go. Our room had a similar feel to a place we stayed in Singapore, but CitizenM took it a step further with more tech-savvy features. You can control the blinds, TV, lights--basically everything--with a tablet. Plus, you can set the lighting mood to your liking. We also enjoyed the breakfast buffet, and the bar and bites were a nice touch with late hours. The only downside was the lack of burgers and wings on the menu. Also, they don't allow outside food in the dining area. I would definitely stay here again when in Boston.
Stayed here for a few days at a time. Location is very convenient close to green line, seven eleven, and shops on Newbury. Room is Comfortable for the most part slightly on the chillier side. Space is cozy though. Very high tech and convenient check in check out process. Most of the staff is very friendly. The reason I'm taking two stars off is cleanliness. Considering this hotel was built in 2023 I expect it be very clean. Some rooms are better than others. Floor 14 has slightly better rooms but sheets have stains. Floor 7 is very sloppy with cleaning. I see marks on the toilet, dirty corners on sink and mirror. Mainly mold in shower I could even smell the mildew. Cleanliness is a very important factor in hotels and it's a shame the hotel is new and already like this.
Affordable hotel in the heart of downtown Boston. It's very modern from the lobby area to the rooms. Check in was a breeze. We opted for the top floor with a view and it was great! I had fun using the tablet or their app from my phone to access everything in our room, lights, tv, blinds, AC, etc. Our room is small but has a king size bed lol. It has all the necessities we need and apparently the water from the faucet is safe to drink, and that's what I did. We opted to add their breakfast buffet in our reservation and it was a variety of choices for $20. They have hot food such as scrambled eggs, bacon, beans and corned beef with potatoes. French pastries like croissant and pain au chocolate, cereals, blueberry and banana muffins, yogurt, fresh fruits, smoked salmon, and coffee. They also have barista coffees which you can purchase. The hotel has a bar that is open 24/7. We went for a drink and their draft beers were reasonably priced. I just wish they have more options for snacks to partner with their alcoholic drinks like cheese platter for the wines or chicken wings for the beers. Since they had none of those, I decided to just get the hummus with pita chips. It was good and plenty for $8.50. It was a great experience and we would definitely stay here again if we get a chance.
This hotel reminds me of a font. Like Helvetica Now, it's refined with perfect spacing and clarity, especially the tall, waterproof, well-appointed shower cube with high rain head. Ultra-clean and minimalist. Like Avenir Next, it's "hipster elegant" (think Virgin Hotel) with a polished modernism. Like Futura, it's geometric with sleek branding. Like Neue Haas Grotesk, it's simultaneous sharp and smooth. Like Sora, it is digital-age with a subtle tech feel that is somehow warm, especially the large, well-appointed social spaces and digital controls for media, climate, and blackout blinds. Like Gotham, it's bold and modern with a super clean presence. Like TT Norms Pro, it's geometrically precise but inviting. Like Quicksand, you will want to sink into your weird futuristic train/dorm room XL king bed and fluffy pillows lodged against the sound-proof wall-to-wall window with drive-in theater-like widescreen smart flatscreen. Like Overpass, it's near major freeways and commerce centers, perfect for tourists. Like Work Sans, you will want to be without work, but there's plenty of cubby space for laptop business. If it fits your budget, and you don't mind the "European" size, this is an excellent choice. Overall, it's Grand Hotel, bold.
We will 110% stay here over and over. Easy, contactless check in. Extremely accessible, and nearby so many attractions. We picked it because of the proximity to Fenway for an event - super easy walk! Rooms are great. Small, reminiscent of a cruise ship feel - but effective. Stayed with my husband and daughter. Full length windows. Great lighting. Bed VERY comfortable. The room darkening shades are UNREAL - we slept til 830 am!
28 days ago
I really enjoyed staying at this hotel chain! I stayed at the CitizenM in Manhattan a few years ago and had a great experience and this Boston location also delivered. As a solo traveler, it was a great price point and the room is well designed for solo travelers. Some say it is small, but for one person I think it is excellent. Throw in the technology in the room and I will be looking for this brand everywhere I travel moving forward. If you are traveling as a couple, you may feel differently, about the size of the room, but I saw alot of couples there and they seemed to be enjoying their stay. This location is in one of the most convenient locations in Boston. Right across the street from access to the MBTA train system, but very walkable to get to other parts of Boston (Copley Square, Newbury Street, Boston Common, Theater District, etc.) and MIT in Cambridge. Overall, a great experience and I look forward to the next opportunity I have to stay at a CitizenM hotel! read more
Stayed at CitizenM Boston while attending a conference and chose it because the rate was very reasonable for the area at about $317 per night. The check-in process is completely self-service on a tablet, and it was surprisingly quick and easy. The location is excellent, with easy access to restaurants, shops, and everything Back Bay has to offer. The lobby is one of the highlights of the hotel. It's modern, inviting, and offers plenty of workstations and comfortable seating areas for getting work done or relaxing. The rooms are definitely small--think cruise ship cabin or train compartment--but they're extremely well-designed, modern, clean, and functional. Every inch of space is used efficiently. If you're like me and primarily need a comfortable place to sleep, shower, and recharge while spending most of your time out exploring the city or attending meetings, CitizenM is an ideal choice. Great value, excellent location, and a very efficient hotel experience. read more
14 days ago
Y'all, I'm a Marriott girlie to my core--but this was my first time staying at CitizenM, and baby... I've found a new spot! The staff was A1. The bartender made me the best rum punch and even gave me some great recommendations so I could really get a feel for Boston. The chicken nachos were also really good. Now let's talk about the room--I asked for a view, and they delivered! I love a good aesthetic they serve throughout the building. CitizenM absolutely understood the assignment . read more
Small, 150 sf, high tech Japanese style room. Perfect for late arrival early departure type of stay or one person. Good value for king size bed $175 total on this Tuesday night in March. The architecture of this hotel is stunning. Compliments to whoever designed this beautiful building and the owners for the investment. The decoration of the rooms is minimalist, which is nice. The decoration in the lobby and bar is modern but inviting with plenty of comfortable seating. The bar restaurant is open 24 hours. They have a great deck outside that I enjoyed to relax. They have a club on the roof that sounds hip if you are into that type of thing. Some of the staff like the evening bartenders were pleasant, helpful and professional. Some of the staff (morning coffee) are strangely unpleasant or overly and unnecessarily flamboyant (check in) who wasn't helpful and strangely got too close to my personal space. I'm sure the outstanding staff do not like working with people that should not be working there. Management needs to observe the staff's behavior around guests and correct. Still, 5 stars.... read more
Came to Boston for a little getaway and we stayed here at the Citizen M. Upon arrival you must come in on street level and use elevator to get to the second floor where the front desk is located. Once at front desk it's iPads and digital check in. You log in and make your own room keys. It was pretty speedy and easy to do. We got to our room on the 9 th floor and the view is killer. The room itself it pretty small and cozy. The bathroom is a small shower toilet combo. The room is all run by an iPad. You control lights and tv from iPad. It took a little while to get used to iPad controlling everything but it's kinda kool. There are mood lights and fun colors to spice up your shower. The bed is comfy and large although you have no ability to walk around the bed. I slept next to window and had to crawl over my partner to get on my side. The room has curtains and a night shade for complete darkness which are also controlled by the iPad. It was super nice to have pure darkness while we slept. The pillows are too big and we will be asking front desk for slimmer pillows for the rest of our stay. Overall very comfy room and cozy. The price is little high but that's Boston. The bar on the second floor is fun and they make amazing espresso martinis. The staff were so nice and friendly. The hotel and bar are super chic and clean. Kinda tech fancy and upbeat. Overall I liked our stay here and would come back or recommend to friends. It's super walkable and near a lot of great eateries. read more
8 months ago
The CitizenM group of hotels are the newest members of the Marriott Bonvoy program. We spent a long weekend here and the hotel was exactly as described. You arrive downstairs and take the elevator to the 2nd floor, where you check in with an iPad. There is staff available if you need assistance. After making your key card, there is another set of elevators to get to your room. We were on the 9th floor with great views. The rooms are small....like whoever sleeps by the window has to crawl over the other person to get out bed. There are drawers under the bed for storage, and there is a small desk. Everything in the room is controlled by an iPad (lights, blackout shades!, curtains, the TV, etc.). There is a night light feature to help you find the bathroom in the dark. The sink is outside of the bathroom, which has a toilet and shower. The 2nd floor is referred to as the living room and it is quite a cozy space for relaxing, working or having a drink. The bar staff was welcoming and offered recommendations. Don't miss the rooftop bar! Even if you don't stay for a drink, the views are amazing as you look out over Boston towards Cambridge. I recommend and would stay here again. Located at the end of Newbury, it's easy to walk to the public garden and the Boston common as well as being extremely close to Fenway. read more
2 months ago
Room was clean and chic, got a great deal for one night. Check out and check in was very seamless. View was also great. read more
10 months ago
If you are looking for an affordable hotel room with a view in Boston, I highly recommend the CitizenM Boston Back Bay. This hotel is perfect for the solo traveler, business person, student or a couple who likes to travel light. The room are a small studio-like cozy space with the bed nestled up to the window. The closet is somewhat small, but there is ample space to store clothing and luggage under the bed for an out of sight/out of mind vibe. The ambiance of CitizenM is very international with rooms feeling like one part Japanese minimalist and one part sleek euro/scandi modern. I LOVED it. Spent 8 days here in the fall. It is VERY close to the "T" subway station entrance/exit (Hynes Convention Center exit on the green line). This made it an excellent choice for those wanting to explore Boston and also have a view of the city. It's across the street from lots of shops and restaurants on Newbury Street. There is a lovely bar/cafe in the lobby. The lobby also doubles as a co-working space for local students and business professionals. This is also a great space to hang out before you end your stay (as check out happens around 11am. There is a rooftop bar with beautiful views of the back Bay Area of Boston if you just want to visit. Hotel staff consistently went above and beyond for service. I had a minor house keeping issue and their response was prompt and caring. Hot tip: I highly recommend paying the $100 to become a member - this allowed me to have a high level floor with an amazing view as well as a late check out! It pays for itself and is applicable at all CitizenM Hotels worldwide. read more
I would consider this the smallest hotel room I have ever stayed at. The width of the room is literally the length of the bed. This would make it hard for the person sleeping closest to the window to use the bathroom in the middle of the night. Other than that, they make very good use of what little space there is, and the location is walkable to Fenway park (which is why I stayed here), and at the end of Newbury Street, but still walkable to the Copley, Eataly end of Back Bay. Do not stay here if you have a car or lots of luggage. Otherwise, stay here to enjoy the modern amenities (the alarm clock was the best! When it was time to wake, the tv went on with audio of the middle of a busy NYC street) in this minimalist hotel. read more
8 months ago
Had to make a quick trip to Boston for a business meeting. CitizenM as a new addition to the Marriott brand proved to be an excellent choice. At the end of Newbury Street and across from the T stop, it is at a great location between Boston and Cambridge. The room is small but very efficiently laid out. The common area on second floor offers great workspace, not unlike a coworking space. Great shopping on Newbury. Plenty of restaurants nearby. Across from CitizenM is the newly opened Avra, if you like Greek cuisine. read more
We had a great 2-night stay at CitizenM. The check-in process was super easy, thanks to the kiosk where you can check in, pay, and create your room keys all in one go. Our room had a similar feel to a place we stayed in Singapore, but CitizenM took it a step further with more tech-savvy features. You can control the blinds, TV, lights--basically everything--with a tablet. Plus, you can set the lighting mood to your liking. We also enjoyed the breakfast buffet, and the bar and bites were a nice touch with late hours. The only downside was the lack of burgers and wings on the menu. Also, they don't allow outside food in the dining area. I would definitely stay here again when in Boston. read more
2 months ago
9 months ago
Stayed here for a few days at a time. Location is very convenient close to green line, seven eleven, and shops on Newbury. Room is Comfortable for the most part slightly on the chillier side. Space is cozy though. Very high tech and convenient check in check out process. Most of the staff is very friendly. The reason I'm taking two stars off is cleanliness. Considering this hotel was built in 2023 I expect it be very clean. Some rooms are better than others. Floor 14 has slightly better rooms but sheets have stains. Floor 7 is very sloppy with cleaning. I see marks on the toilet, dirty corners on sink and mirror. Mainly mold in shower I could even smell the mildew. Cleanliness is a very important factor in hotels and it's a shame the hotel is new and already like this. read more
2 months ago
Affordable hotel in the heart of downtown Boston. It's very modern from the lobby area to the rooms. Check in was a breeze. We opted for the top floor with a view and it was great! I had fun using the tablet or their app from my phone to access everything in our room, lights, tv, blinds, AC, etc. Our room is small but has a king size bed lol. It has all the necessities we need and apparently the water from the faucet is safe to drink, and that's what I did. We opted to add their breakfast buffet in our reservation and it was a variety of choices for $20. They have hot food such as scrambled eggs, bacon, beans and corned beef with potatoes. French pastries like croissant and pain au chocolate, cereals, blueberry and banana muffins, yogurt, fresh fruits, smoked salmon, and coffee. They also have barista coffees which you can purchase. The hotel has a bar that is open 24/7. We went for a drink and their draft beers were reasonably priced. I just wish they have more options for snacks to partner with their alcoholic drinks like cheese platter for the wines or chicken wings for the beers. Since they had none of those, I decided to just get the hummus with pita chips. It was good and plenty for $8.50. It was a great experience and we would definitely stay here again if we get a chance. read more
This hotel reminds me of a font. Like Helvetica Now, it's refined with perfect spacing and clarity, especially the tall, waterproof, well-appointed shower cube with high rain head. Ultra-clean and minimalist. Like Avenir Next, it's "hipster elegant" (think Virgin Hotel) with a polished modernism. Like Futura, it's geometric with sleek branding. Like Neue Haas Grotesk, it's simultaneous sharp and smooth. Like Sora, it is digital-age with a subtle tech feel that is somehow warm, especially the large, well-appointed social spaces and digital controls for media, climate, and blackout blinds. Like Gotham, it's bold and modern with a super clean presence. Like TT Norms Pro, it's geometrically precise but inviting. Like Quicksand, you will want to sink into your weird futuristic train/dorm room XL king bed and fluffy pillows lodged against the sound-proof wall-to-wall window with drive-in theater-like widescreen smart flatscreen. Like Overpass, it's near major freeways and commerce centers, perfect for tourists. Like Work Sans, you will want to be without work, but there's plenty of cubby space for laptop business. If it fits your budget, and you don't mind the "European" size, this is an excellent choice. Overall, it's Grand Hotel, bold. read more
9 months ago
We will 110% stay here over and over. Easy, contactless check in. Extremely accessible, and nearby so many attractions. We picked it because of the proximity to Fenway for an event - super easy walk! Rooms are great. Small, reminiscent of a cruise ship feel - but effective. Stayed with my husband and daughter. Full length windows. Great lighting. Bed VERY comfortable. The room darkening shades are UNREAL - we slept til 830 am! read more
My boyfriend and I spent Valentine's Day at the CitizenM Back Bay location this weekend and we absolutely loved it. I'd stayed at the Northstation location a few years prior and we were having dinner on Newbury St, so this seemed perfect. I love the contemporary, art deco style of this hotel. Super vibrant and very well maintained. The rooms are cozy, perfect for individuals or couples. We didn't have any issues with our room. We loved that the tap was drinkable and they had a station by the bar to fill your water bottle with cold water. Stunning view of Boston and the Charles River. We were also able to hook our Netflix up to the TV easily. Because my boyfriend signified on the reservation that it was for V-Day, they were kind enough to provide us with a Happy V-Day sign and some balloons, as well as two "free drink" cards to use at their bar! So thoughtful. After dinner we popped by the bar, which was pretty busy. We were served quickly and the drinks were delicious! Bar staff is super friendly, they even let us get a bottled sprite on the house. We took our drinks to another part of the common space and played some chess. To our surprise, we found another "free drink" card that the staff had hidden for guests to find! We thought it was a riot and my boyfriend was delighted to score another free drink. The next morning we just wanted a small snack to hold us over before heading out to get brunch. We stopped by their breakfast area and they let us know the full breakfast was $20/person (very reasonable). However, since we each only wanted a pastry and some juice, we asked to buy it a la carte (which was an option for pastries I believe). The staff behind the bar let us take it for free! We were so touched. The orange juice tasted freshly squeezed and the blueberry muffins are to DIE for! Clearly they care about their guests here. We had such an awesome experience in the short stay we had and we are already planning to go back for a weekend trip soon. Would highly recommend!!! read more
I went here for the bar and had a great experience! The bar is on the second floor and is attached to a lovely terrace. I ordered my drink at the bar and then took it outside with me. The terrace vibes were great and it was quite empty when I went (the bartender said it gets busy when there is a Red Sox game or convention at hynes). Overall I'd definitely recommend this spot and I can't wait until the 14th floor rooftop bar finally opens! read more
8 months ago
Where cool meets cool. I'm not even going to try and write a hip review that catches people's attention. This place is trendy and tongue-in-cheek chic. It's in the heart of the city with the art of the city. Feel like Squid Games meets a teenagers bedroom meets a neighborhood bar. Surprisingly the breakfast buffet is phenomenal. CitizenM features non-conventional check-in, in American rooms and community amenities. read more
1 year ago
DO NOT STAY HERE IF YOU HAVE A CAR!!! Otherwise, this is an amazing property! The hotel does not offer parking, and the best options are two parking garages nearby that charge $50 a night with no in-and-out privileges (one of them has "hours of operation" which will limit access to your car late night and/or early morning). Street parking is scarce and metered (took me almost an hour circling around and around to find something). The property itself is AWESOME!! They provide self-check-in stations (with an attendant). The lounge (and ouside patio) is spacious, relaxing and inviting with a late night bar (that serves a limited menu). The rooms are clean, modern and minimalistic. There are eateries all around and a decent walk to Fenway Park. I'd definitely stay here again without a car!!! read more
1 year ago
It felt like a very international experience! Plus...the views...at check in they ask which view you want! Choose the river (Newbury). I stayed for business and didn't spend a lot of time in the room. Spent 2 nights and worked from the lobby one morning. Check in is self serve! Breakfast buffet was fire. Not included but worth it. Just the lattes or specialty coffee inclusion is worth it! The rooms are tight but very functional. Reminds me of Asian cities...the iPad controls everything in your room which is very futuristic - a few glitches were annoying but worked through it. The mood settings are so fun. Definitely a different experience but once you embrace it, pretty cool. Gym was great, very airy and had options including a water based rower! Very walkable as well, about 20 minutes to back bay. read more
4 months ago
9 months ago
4.5 Stars Pros: -The staff are super accommodating and it seems like they will help you with pretty much anything. -The breakfast is amazing. I love European-style breakfast buffets. There are lots of healthy (and non-healthy) options lol, and you can even build your own lox avocado toast. -Incredible views of the city from your room. -High tech touches (room controls through an Ipad!), and awesome blackout curtains. I woke up at 8 AM thinking it was 2 AM. You can probably sleep for 48 hours without noticing. -The workspace lobby is super cool, and the decor and random books make the whole place have a fun vibe. I am pretty sure there are lots of college kids that come here just to have a nice space to study. -The location, obviously is a huge con. You can walk outside and be on Newbury street, walk across the bridge to MIT/Cambridge, or hop on the T or bus to get anywhere in Boston/Cambridge (bus and train stop are both next to the hotel). In Between: -The gym is small and can get very crowded but it's clean, the equipment is very modern, and the views can't be beat. Cons: -The rooms are legitimate shoe boxes, lol. The space efficiency is commendable, but you won't want to chill in there much especially if you're sharing. Obviously the pros here outway the cons - so if you don't chill much in your hotel room it should be an enjoyable experience for you :) read more
6 months ago
8 months ago
2 years ago
This hotel opened up about 8 weeks ago I think they said. I was excited to try it out. I had stayed at a CitizenM hotel in the Northstation area before. So I was well aware of the tiny rooms and all before staying at this one. I had no idea there was one so close to Newbury Street. One of the greatest shopping areas in Boston and it is located across from a T stop. When you walk in there is a small lobby then you take elevator to main lobby/ lounge/bar area. And wow I was blown away by this lobby/lounge. I had seen pictures before hand online of it but seeing it in person is much different. There are many little nooks that one can do work, study, or just hang. It is an open concept lounge/ lobby but they have different little areas/ sections. They have this cute/ cozy area with couches and a fire place with a Tv. There are about 3-4 tvs in the lounge area. The art and decorations are so fun too. They bring the life into this place. I could talk about the lobby and lounge area all day that is how fun/ decorated out it is. On to the rooms. As I said they are tiny as you see in pictures but they have mostly everything you need. There is a big bed that takes up half the room. Shower/toilet area/ sink and an open concept closet area. I had some issues with my first room. The deadbolt lock up top was I guess screwed in wrong and my sink did not drain properly. It took me 3 calls for some one to come up and fix it though no one came up. The third time I called down they had said that there had been in the logs that this room had a previous complaint about the lock and they do not know how it was able to be open for me to use this room. They changed my room and this room is better but the front door handle does not push down so it makes the door alot harder to open. Also, the switches for the shades are a bit wacky you have to press down on them in a certain way for them to work. Everything in the room is controlled by an ipad: the temp of room/ you tv channels/ lights and color of lights in your room. They do have a bar area that seemed nice and the staff working in this area were very nice. The guy who checked me in was nice too. The check in process took a bit long since it's all on kiosks and it's a bit confusing. There is no store in this hotel if you forgot any toiletries but they do have little toothbrush/toothpaste packages. This is a very centrally located hotel and I know it has only been open for 2 months so not everything will be perfect. But overall with my stay I would give it 3.5/4 stars. For the price that I paid for this one room for a night and with all the issues I had this is why. But I would give the lobby/lounge place 5 stars well, I would give it 10 stars if I could. It's a really awesome area! read more
9 months ago
4 months ago
7 months ago
2 months ago
10 months ago
I was severely injured; offered no help other than by another patron of the hotel; the supervisor on duty, he escorted me (female) to my room alone and awkwardly lingered. I had to make him leave...super weird. I severely injured and shattered my pinky which has resulted in 4 surgeries in 5 months....soon to be 5 surgeries. read more
6 months ago
11 months ago
2 years ago
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4 months ago
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