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    The Langham - Boston

    3.9 (293 reviews)
    PriceyHotels
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    Lea P.

    Stayed here for my husband's business trip. The Langham is a 5 star hotel located conveniently in downtown. Upon entering their lobby, I was not impressed. I thought it would be grand considering the price of staying here per night. However, the staff more than made up for the underwhelming lobby area. Our room was spacious with large windows, impeccable clean bathroom and a coffee bar, which I liked the most! They have a Nespresso machine! Yey! The bed is firm yet comfortable, we definitely slept well. The hotel's location is fantastic, within walking distance of iconic spots like Faneuil Hall and Quincy Market. Overall, it's really a great place to stay if you have the budget.

    Scott T.

    The Boston Langham Hotel is stunning during the holidays, with magical decorations and a cozy festive vibe. Club Lounge access is a must, but opt for a room upgrade that includes it for the best value--it's worth it for sure! All executive and suite rooms include club. Make sure to check out their gorgeous restaurant Grana for brunch and Fed for HH! Pro Tip: Book through Amex fine resorts and hotels and you get a serious amount of credits to use around the hotel.

    Daily welcome presents
    Denisse M.

    I've stayed at a Langham property before so when going to Boston I knew I wanted to stay here. The location was prime, we were close to everything. Just a quick ride to and from the airport too. The rooms are gorgeous and the beds are heavenly. I am obsessed with the scent of all their toiletry products, I was lucky enough to have been gifted a few items while staying at the hotel but I also purchased a few more items to take home. I tried two restaurants on the premises and both were delicious as well as room service. The food was fresh, tasty and unique. The staff were always so friendly and checking in and out was a breeze. I can't recommend this hotel enough, it is definitely one of my favorites.

    Filet Mignon
    Paul M.

    Attended for a wedding,; location is great and facilities are very nice. Service at the wedding was efficient and every detail was attended to. Everyone had a wonderful time and food was really good. The filet mignon was excellent. Bar on ground floor was great but beware of bartenders suggesting a whisky; a single drink cost $27.

    Blood stained pillow (AFTER the manager herself did a walk-through )
    Jenna P.

    Worst "Fine Hotels" experience of my life. This was motel-level service with serious safety, cleanliness, and privacy violations. Upon check-in I was informed that employees had contacted my place of employment to gather information about me without consent. When I raised concerns about this breach of privacy, staff argued and defended their actions instead of taking accountability. We were grateful for early check-in until we entered the room. We were placed directly in front of the club entrance with nonstop door slamming, shouting, and trash removal late into the night. There was no weather stripping around the door so light and noise poured straight in. After putting our one year old down for a nap, the alarm system went off for over an hour with no warning, no email, and no communication. The room had almost no storage. About five hangers, two bedside drawers, and a large coffee station that we had to clear out just to fit our belongings. While my child was playing on the floor he reached under the coffee station and pulled out a silica gel packet and a jewelry box. When I looked underneath it was absolutely filthy. Shortly after, my son developed a rash. When I contacted the only manager on duty for the entire Thanksgiving week, I was offered a room move but no concern was expressed for my child's safety. Only after pushing did they offer a 200 dollar credit which was later never even applied. I escalated to Ella Huang Director of Front Office who took zero accountability and repeatedly dismissed the severity of the situation. She promised a deep cleaning. When we returned the room still looked unclean and the most shocking discovery was a blood stained pillow placed on the bed. We paid a significant amount for Club access. The food was bare salad, watery broccoli cheddar soup, stale pastries, two cereal options, and candy bars. No replenishment. All alcohol was locked up forcing guests to request drinks. When I complained the club manager told me I could order room service and be charged for it. I was told every complaint was documented and that everyone in the hotel knew. After that we received glares, attitude, and hostile behavior from staff throughout the property. The pool was lukewarm with a suspicious green algae color. The jacuzzi was filthy, dangerously hot, and frequently out of order. We were promised formal written acknowledgment and never received it. Nothing was comped. Management later admitted they are eliminating the club entirely. There was no welcome amenity, no guest recognition, no effort to make things right. Upper management never contacted us due to being on holiday during one of the busiest weeks of the year. As an apology for the alarm, champagne and cookies were placed in the room without warning and several Thanksgiving clothing items were left stained. I requested complimentary laundering and no one responded. Valet took over 20 minutes every time even when called ahead. The windows were filthy. Dust was everywhere. No rooms have bathtubs. Trash cans had no liners and appeared unsanitized. Carpets were always dirty and I never saw a vacuum used. We were promised the General Manager would contact us Monday with a resolution. Instead he said he needed to review the stay despite already being informed of everything. No evaluation was needed. The failures were constant and severe. We considered leaving but had a baby and relocating was not realistic. Guests should be fully aware of the lack of accountability, unsafe cleanliness standards, dismissive management, and subpar amenities. Langham corporate has been notified. This is not a luxury experience. This property does not belong on any Fine Hotels list.

    Grana (breakfast/brunch)
    Jac B.

    Absolutely beautiful architecture, interior design, furniture, original artwork. We ate and drank at both the fed and grana and it was all delicious, amazing service. Hotel staff was all wonderful and kind. The bed and bedding and towels were all great and they have dyptique body lotion which I'm obsessed with. The gym has a good selection of equiptment. Walking distance from lots in Boston.

    View from my room.
    Ilwoo H.

    I love the Langham hotel. I was stayed Langham hotel in Manhattan before and I was fall in love with this hotel. I was so happy to stay here while traveling in Boston with my friend and my dog. Great location. Easy to get anywhere downtown Boston also easy to walked with my dog too. Pretty room and super clean. But a bit small room compared to manhattan Langham hotel. Maybe I choose small room. I really enjoyed stay here and would love to stay again when I travel to Boston again.

    My room.
    Alison M.

    This is a beautiful and classy hotel in an old federal building in a great part of town. Nice ambiance, decor, polite staff and beautiful rooms with comfy beds and pillows. The executive lounge on the 8th floor is wonderful if you have access like I did bc they serve all meals there and you can order from the other hotel restaurants and have it in a more exclusive and private setting if you need to do work or relax. Grana and The Fed - the two restaurants in the hotel are delicious. I had wonderful breakfast and brunch service 3 days in a row at Grana trying many different things, all excellent. My husband and I had a nice, quiet Sunday dinner at The Fed. Staff are absolutely excellent. Check-in was easy, all issues handled quickly, pillows delivered to the room, turndown and their messaging app and online menus are all easy to use and find. Wi-fi was fast and easy. The gym and pool are very nice... all-in-all I was thoroughly pleased with this beautiful hotel. My main issue is the sound proofing of the rooms - which was mentioned by another reviewer. It's entirely accurate - you can hear every single thing that happens in the hallway outside... I was unlucky enough to be at the end of a hall right beside the gym on the 4th floor and directly beside the employee hallway/elevator. It was SO loud bc you can hear everything. I was there for a B.A.A. race and had to wake up early so this sucked when trying to sleep/relax. They need to do something about the doors/soundproofing. Excited to try this new chain in the cities in which it is located now - I loved it almost as much as the FS.

    Plush and fancy room
    Matthew P.

    Basically, perfect weekend. Our entire stay was a gift. I wanted my wife and daughter to feel fancy and spoiled, mission accomplished.

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    The workers, food, gym, pool, sauna, and even the water was top notch. Thankful for the opportunity to stay.

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    Great lunch spot. Get the lentil soup- fabulous. Wonderful service. Beautiful room. We loved the hidden corner booth.

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    Review Highlights - The Langham - Boston

    The turndown service is awesome, they untuck your bed, put a ruglike towel on each side of the bed with slippers!

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    The Verb Hotel - At the entrance

    The Verb Hotel

    (377 reviews)

    $$

    Fenway

    In September 2025 four us visited Boston to watch some baseball games at Fenway Park and selected…read morethe Verb Hotel. The Verb is rock n roll / music themed that includes records and record players in each room; pretty interesting and nostalgic. We had two rooms with a view of the pool without balcony. My room was clean, smelled good, and was well-decorated. The room included all of the basics. The second room had a horrible sewage smell coming from the bathroom. We reported the issue to the front desk, and the staff member claim it would be repaired upon our return from our outing. Unfortunately, it was not resolved. The included breakfast hosted next door was very good. In addition, the breakfast staff employees were excellent.

    In town for a concert at Fenway/MGM, we booked this hotel because it is an easy five-minute walk…read morefrom the venue and about $100 per night cheaper than many nearby options. The property has a fun 1960s vibe, with music front and center, turntables in every room, and a big selection of albums to choose from. Once you get past the all-black hallways, the rooms themselves are a good size, very clean, with effective HVAC, relatively quiet nights, and one of the better-designed hotel bathrooms, including actual shelf space for toiletries. Staff were solid, and the included breakfast is more substantial than the typical "free breakfast" offered by many hotels. Highly recommended; we stayed in a standard room rather than one of the converted travel-trailer suites.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (434 reviews)

    $$$

    Downtown

    So found this great little bar in the Hotel AKA lobby. Clean. Great selection of liquor and good…read moreselection of beer. Zach was an excellent bartender. He took care of us. We will visit there again for sure.

    I stayed at AKA Boston Common for 49 days (11/3-12/22, Room 808), so this review reflects a…read morelong-term experience rather than a single bad incident. On the surface, this hotel presents as polished and upscale, but over time it became clear that it is a full-on Monet--looks good at a glance, but the closer you get, the more issues appear. During my stay, I was required to move rooms three times--once voluntarily after an upgrade, and twice due to serious maintenance issues, including a sprinkler-system flood. In subsequent rooms, I experienced repeated heating failures, inconsistent hot water, and even a shower head detaching during use. The heating issues were ongoing and never fully resolved. On multiple occasions, my room dropped to 66-67 degrees despite the thermostat being set to 80. Even after maintenance visits, the room never consistently warmed beyond 75 degrees. On the morning before my departure, I woke to cold air blowing again, confirming the problem persisted through the end of my stay. Management follow-through was disappointing. Promises to check back or assist were not kept, and communication was inconsistent at best. While beverage credit was offered, it did not come close to addressing the cumulative disruption, lack of rest, and stress caused by ongoing room issues over nearly seven weeks. The saving grace of this hotel was the weekday bartender, Rebecca. Monday through Friday, she greeted my colleagues and me with genuine warmth, professionalism, and grace after very long workdays. She was consistently excellent. Unfortunately, that level of service was not present on weekends, and our group ultimately chose to avoid the hotel bar until Rebecca returned. That said, I do want to acknowledge Shirley, Wendy, James, and Nate, who were consistently kind, professional, and helpful, as well as the valet staff, who were always efficient and courteous. This hotel may work for a very short stay if expectations are modest. For long-term or extended stays, however, the operational issues, lack of follow-through, and inconsistent hospitality do not align with the image or price point the property presents.

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Residence Inn by Marriott Boston Back Bay/Fenway

    Residence Inn by Marriott Boston Back Bay/Fenway

    (97 reviews)

    $$$

    Fenway

    Stayed at this hotel while in Boston for a week. The location is approximately 25 minutes from the…read moreairport. There are a few restaurants within walking distance. It is close to Fenway Park and we were able to walk there and back. This would be a good location if that was your destination. Parking is $70 extra per night which I find excessive but maybe that's the going rate in Boston. We had a king room on the 7th floor. There's a kitchenette equipped with a refrigerator, microwave, cooktop and a nice area to eat. It had a sofa and a small flat screen tv that you can adjust on a mount. The layout was good for our needs. The issue was housekeeping. At first glance there were some crumbs in the kitchen and a few hairs in the tub , and dirty kitchen items. Later we discovered dirty sheets. We requested our entire bedding be changed the next morning and the rest of the room be serviced as well. We came back to the room and the bed was changed but none of the room was cleaned so we headed back down again to request cleaning. We were told it would be cleaned the next day. The staff were apologetic and we didn't have any issues with them. Breakfast is served downstairs and the gentleman was overseeing the area for cleanliness and refills. He did a great job. Breakfast was basic but good. We are quite disappointed with the lack of cleanliness so for that reason we won't stay here again.

    DO NOT STAY HERE - 'F' RATING ON BBB! This is the most dishonest hotel I have ever dealt with. My…read moreson was having surgery at Boston Children's so we decided to stay at the Resident Inn Boston Back Bay/Fenway because it was within walking distance to the hospital (so we could avoid the valet fee the nights he was hospitalized). We booked 12 nights because his surgeon told us he could be hospitalized up to 10 days but we knew he could be discharged early. During check-in, I asked Mo if my son was discharged early if there would be any issues and he assured me that if we told them as soon as we knew that there wouldn't be any issues. I gave the manager on shift almost 2 days notice that we were going to be checking out early. The morning we checked out the front desk attendant told me we would be charged an early check-out fee because we didn't give them 24 hours notice. After I told her I spoke with the manager 2 days prior she told me she would have to "talk with the team" before doing anything and we would get our bill via email. The next morning I received our bill and they charged us for the night after we checked out. I called the hotel and left 4 messages with the accounting manager (I never received a call back) and tried for 9 days straight (to include filing multiple claims with Marriott Corporate) and they refused to refund me for the extra night and valet for the night. Their justification was that my car was parked in their garage that night (they must have a way to manipulate the valet time stamp) so they could not refund me for the night because that means we were at the hotel. I emailed both the manager and Marriott corporate my EZPass receipts (to prove we had left Boston the day we checked out) and they have yet to resolve this case. It has been well over 2 weeks and we have never received a phone call or email response from them. Save yourself a terrible customer service experience and choose another hotel! I would've never expected this from a Marriott.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

    $$$$

    Back Bay

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    So we didn't stay at the hotel but we had breakfast there. We absolutely loved it…read more Inside is elegant and beautiful. I love coming here. Service was too notch as well as the food, you will not be disappointed. It's pricey but that's to be expected. It's worth it.

    The Langham - Boston - hotels - Updated May 2026

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