I recently stayed at The Langham Boston for a work trip and truly enjoyed the experience. The hotel is charming, beautifully decorated, and exceptionally clean, with comfortable rooms and an inviting atmosphere. Its location is one of its greatest highlights. Situated in a picturesque Boston neighborhood surrounded by beautiful parks, the hotel is within walking distance of many popular attractions, historic sites, restaurants, and cafés. Boston is such a charming city, and staying at The Langham made it easy to explore and enjoy everything the area has to offer. I had a wonderful stay and would gladly return the next time I'm in Boston. read more

Our stay at The Langham was incredible, and it was entirely due to the amazing team there. I was planning a 50th birthday surprise for my wife, and Jenna was an absolute lifesaver helping me get everything set up perfectly. Kevin "Bakes" was the bartender on our first night and instantly made us feel welcome. We hit a rough patch on her actual birthday when we had a horrible dinner experience at a restaurant nearby, but the hotel staff completely turned our evening around. Shenae and Lehandra were working the bar that night and were absolute sweethearts, making sure my wife felt taken care of and completely shifting the mood. It's rare to find a hotel where the staff genuinely cares this much. It was a 5-star experience from start to finish, and whenever we make it back to Boston, there's no question where we'll be staying. read more

This building used to be the Federal Reserve Bank of Boston, now they turned it into a hotel. A pretty fancy one at that. It's located right in the Financial district. Stayed here for two nights for company meeting. It was pretty pricey, but it was on company dime. So.... good for me! lol The room was nice and clean, bed was comfy, and the windows were nice and high, which gave a good view of the street. Didn't really have time to check out the restaurants and the club lounge on the eight floor, but I heard good things, so maybe next time. Overall, I enjoyed my stay. read more

We stayed for one night during our company meeting. The room was comfortable and well-maintained. For our event, they provided both breakfast and lunch buffet which were great. The staff was friendly, attentive, and accommodating throughout our stay. Overall, a pleasant experience. read more

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Excellent stay! The hotel and my room were well-appointed. In terms of the hotel, I felt more attention could have been paid to the the elevators, gym and the olfactory experience. My only complaints about the room are the non-intuitive blinds and light switches. (Lighting also wasn't ambiant enough for my liking. It's nice that there is a "night light" lighting, which is under cabinet lighting). Nice touches: Cozy color palette, clean carpet, crown and panel molding, quiet AC, good sound insulation, firm bed and chairs, marble bathroom, luxurious Diptyque bath products. Dining: Food at Grana and The Fed was good but service could have been better. I particularly enjoyed the opulence of Grana. Shoutout to the the staff - front desk, concierge, doormen/bellhop, housekeeping. read more

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Stayed here for my husband's business trip. The Langham is a 5 star hotel located conveniently in downtown. Upon entering their lobby, I was not impressed. I thought it would be grand considering the price of staying here per night. However, the staff more than made up for the underwhelming lobby area. Our room was spacious with large windows, impeccable clean bathroom and a coffee bar, which I liked the most! They have a Nespresso machine! Yey! The bed is firm yet comfortable, we definitely slept well. The hotel's location is fantastic, within walking distance of iconic spots like Faneuil Hall and Quincy Market. Overall, it's really a great place to stay if you have the budget. read more

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The Boston Langham Hotel is stunning during the holidays, with magical decorations and a cozy festive vibe. Club Lounge access is a must, but opt for a room upgrade that includes it for the best value--it's worth it for sure! All executive and suite rooms include club. Make sure to check out their gorgeous restaurant Grana for brunch and Fed for HH! Pro Tip: Book through Amex fine resorts and hotels and you get a serious amount of credits to use around the hotel. read more

The Langham - Boston - Hotels Near Me - Boston, Massachusetts

Worst "Fine Hotels" experience of my life. This was motel-level service with serious safety, cleanliness, and privacy violations. Upon check-in I was informed that employees had contacted my place of employment to gather information about me without consent. When I raised concerns about this breach of privacy, staff argued and defended their actions instead of taking accountability. We were grateful for early check-in until we entered the room. We were placed directly in front of the club entrance with nonstop door slamming, shouting, and trash removal late into the night. There was no weather stripping around the door so light and noise poured straight in. After putting our one year old down for a nap, the alarm system went off for over an hour with no warning, no email, and no communication. The room had almost no storage. About five hangers, two bedside drawers, and a large coffee station that we had to clear out just to fit our belongings. While my child was playing on the floor he reached under the coffee station and pulled out a silica gel packet and a jewelry box. When I looked underneath it was absolutely filthy. Shortly after, my son developed a rash. When I contacted the only manager on duty for the entire Thanksgiving week, I was offered a room move but no concern was expressed for my child's safety. Only after pushing did they offer a 200 dollar credit which was later never even applied. I escalated to Ella Huang Director of Front Office who took zero accountability and repeatedly dismissed the severity of the situation. She promised a deep cleaning. When we returned the room still looked unclean and the most shocking discovery was a blood stained pillow placed on the bed. We paid a significant amount for Club access. The food was bare salad, watery broccoli cheddar soup, stale pastries, two cereal options, and candy bars. No replenishment. All alcohol was locked up forcing guests to request drinks. When I complained the club manager told me I could order room service and be charged for it. I was told every complaint was documented and that everyone in the hotel knew. After that we received glares, attitude, and hostile behavior from staff throughout the property. The pool was lukewarm with a suspicious green algae color. The jacuzzi was filthy, dangerously hot, and frequently out of order. We were promised formal written acknowledgment and never received it. Nothing was comped. Management later admitted they are eliminating the club entirely. There was no welcome amenity, no guest recognition, no effort to make things right. Upper management never contacted us due to being on holiday during one of the busiest weeks of the year. As an apology for the alarm, champagne and cookies were placed in the room without warning and several Thanksgiving clothing items were left stained. I requested complimentary laundering and no one responded. Valet took over 20 minutes every time even when called ahead. The windows were filthy. Dust was everywhere. No rooms have bathtubs. Trash cans had no liners and appeared unsanitized. Carpets were always dirty and I never saw a vacuum used. We were promised the General Manager would contact us Monday with a resolution. Instead he said he needed to review the stay despite already being informed of everything. No evaluation was needed. The failures were constant and severe. We considered leaving but had a baby and relocating was not realistic. Guests should be fully aware of the lack of accountability, unsafe cleanliness standards, dismissive management, and subpar amenities. Langham corporate has been notified. This is not a luxury experience. This property does not belong on any Fine Hotels list. read more

The Langham - Boston - Blood stained pillow (AFTER the manager herself did a walk-through ) - Hotels Near Me - Boston, Massachusetts

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I had a very pleasant experience here recently for a work trip. The room was spotlessly clean and had nicer than average lighting, including thoughtful nightlights. The hotel was quiet, which helps with a good night of sleep. They also had multiple pillow options upon request. The gym and pool area were spacious and well-appointed, including plenty of complimentary water bottles and a large stretching area. I did not eat a meal at the hotel but did have dessert at the bar, which was delicious. The common areas have a nice selection of contemporary art on display. read more

I've stayed at a Langham property before so when going to Boston I knew I wanted to stay here. The location was prime, we were close to everything. Just a quick ride to and from the airport too. The rooms are gorgeous and the beds are heavenly. I am obsessed with the scent of all their toiletry products, I was lucky enough to have been gifted a few items while staying at the hotel but I also purchased a few more items to take home. I tried two restaurants on the premises and both were delicious as well as room service. The food was fresh, tasty and unique. The staff were always so friendly and checking in and out was a breeze. I can't recommend this hotel enough, it is definitely one of my favorites. read more

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Gorgeous, five star property. Had a beautiful room, perfect bed and bedding. Really nice bath predicts and truly lovely and welcoming service. The property is well taken care of, there's art and flowers, design and beautiful furniture. Really loved our stay and can't wait to come back. read more

Attended for a wedding,; location is great and facilities are very nice. Service at the wedding was efficient and every detail was attended to. Everyone had a wonderful time and food was really good. The filet mignon was excellent. Bar on ground floor was great but beware of bartenders suggesting a whisky; a single drink cost $27. read more

The Langham - Boston - Filet Mignon - Hotels Near Me - Boston, Massachusetts

I love the Langham hotel. I was stayed Langham hotel in Manhattan before and I was fall in love with this hotel. I was so happy to stay here while traveling in Boston with my friend and my dog. Great location. Easy to get anywhere downtown Boston also easy to walked with my dog too. Pretty room and super clean. But a bit small room compared to manhattan Langham hotel. Maybe I choose small room. I really enjoyed stay here and would love to stay again when I travel to Boston again. read more

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This is a beautiful and classy hotel in an old federal building in a great part of town. Nice ambiance, decor, polite staff and beautiful rooms with comfy beds and pillows. The executive lounge on the 8th floor is wonderful if you have access like I did bc they serve all meals there and you can order from the other hotel restaurants and have it in a more exclusive and private setting if you need to do work or relax. Grana and The Fed - the two restaurants in the hotel are delicious. I had wonderful breakfast and brunch service 3 days in a row at Grana trying many different things, all excellent. My husband and I had a nice, quiet Sunday dinner at The Fed. Staff are absolutely excellent. Check-in was easy, all issues handled quickly, pillows delivered to the room, turndown and their messaging app and online menus are all easy to use and find. Wi-fi was fast and easy. The gym and pool are very nice... all-in-all I was thoroughly pleased with this beautiful hotel. My main issue is the sound proofing of the rooms - which was mentioned by another reviewer. It's entirely accurate - you can hear every single thing that happens in the hallway outside... I was unlucky enough to be at the end of a hall right beside the gym on the 4th floor and directly beside the employee hallway/elevator. It was SO loud bc you can hear everything. I was there for a B.A.A. race and had to wake up early so this sucked when trying to sleep/relax. They need to do something about the doors/soundproofing. Excited to try this new chain in the cities in which it is located now - I loved it almost as much as the FS. read more

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Absolutely beautiful architecture, interior design, furniture, original artwork. We ate and drank at both the fed and grana and it was all delicious, amazing service. Hotel staff was all wonderful and kind. The bed and bedding and towels were all great and they have dyptique body lotion which I'm obsessed with. The gym has a good selection of equiptment. Walking distance from lots in Boston. read more

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Absolutely lovely hotel. Quiet, great service, good wifi and the list goes on. I would return here in a heartbeat. Can't wait to come back! read more

I was treated to a sumptuous Birthday brunch on a recent Saturday. Everything was absolutely perfect ! Flawless ! The food was delicious, the service impeccable- warm and genuine and quietly gracious -not pretentious. The room is gorgeous and comfortable. Leisurely luxurious . The manager stopped by and was very pleased that we were pleased. Again the attitude was warm and genuine which is refreshing. My only hesitation in repeating the experience would be the steep prices. But perhaps they in keeping with all other such experiences. For a special occasion with a special friend it was perfection! read more

Basically, perfect weekend. Our entire stay was a gift. I wanted my wife and daughter to feel fancy and spoiled, mission accomplished. read more

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Beautiful hotel with amazing service and in a wonderful location. We walked everywhere- North End, Freedom Trail and to the Back Bay. Hotel has a beautiful bar and dining room and the rooms are lovely . Robes and slippers and a turndown service provided , Coffee is in the room also. My only complaint ( and it isn't much of one) is I still prefer a bed with a top sheet. I know having a flat sheet is less popular in Europe- but I still prefer it. Other than that, excellent stay! And will stay here again. read more

I stayed on this property twice and both stays were excellent. It is luxurious and modern and the staff really goes out of their way to make your stay wonderful. They even make the sofa bed for you and it is as comfy as a regular bed. Loved this. Very nice hotel and I highly recommend. read more

The workers, food, gym, pool, sauna, and even the water was top notch. Thankful for the opportunity to stay.

Great lunch spot. Get the lentil soup- fabulous. Wonderful service. Beautiful room. We loved the hidden corner booth.

Magical is an understatement. From check in to check out the hotel staff was amazing. The room was impeccable and the bed was amazing. I slept so well and for me that is rare.. I loved the lighting and the closet in the room with the lights was gorgeous. The Grana was amazing and I had to have another lobster roll before I left I had room service send one up my last day before leaving for the airport. I love the chandeliers in the Grana and the original floor from the federal reserve. The cocktails at the Fed were delightful. The pool and workout room were just enough and everything was well maintained. One of my favorite parts of the hotel were the flowers and small touches like the pink pens and pink pillows on the patio. All of the little things add up and add to the experience. It was our first trip to Boston and we can't wait to come back and bring the kids for the Paddington experience. read more

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Loved our stay here. The detailed service and twice a day room service did it for me. I had some wires laying around and I came back to wire organizers and had a water refresh often. The location was great for where I needed to be downtown and walkable to touristy places. No complaints! Would love to stay again! read more

So much history in this building. Great location. Truly one of the best breakfast rooms I have ever dined in. The food over the top amazing. I stayed at this hotel for business purposes, and I was struck by the exquisite beauty of the rooms. The high-end linens, elegant finishes, and comfortable bed made my stay truly enjoyable. The front desk staff and the door attendants were exceptionally friendly. Their warmth brightened my mornings, always offering assistance and holding doors open for me. read more

Terrible service shitty room misleading pictures on line booked one room. They gave me another brought it to their attention and they did nothing about it will never stay there again please before conforming your room they will switch you to a crappy room and charge premium prices not worth it. ​ read more

The Langham - Boston - Booked room expecting and room given was handicapped small ceilings no extra room - Hotels Near Me - Boston, Massachusetts

So I'll preface by saying that luxury travel is my one favorite thing this lifetime. We work very hard to be able to afford the finer things and do enjoy splurging especially for special occasions. We've always done the Mandarin Oriental when traveling so we decided to do The Langham for our Boston anniversary trip. We were welcomed during check-in and were allowed to check-in early.We were also extended a complimentary upgrade to the Premier room at the top floor as part of our rate. The rate we paid as American Express Platinum card holders was close to $1600 for 3 nights which came with club lounge access and daily breakfast at GRANA if we wanted to. Also came with complimentary pressing of 3 items through the club lounge so that came handy. The room was great though smaller and that didn't come as a surprise seeing they had to do with what they did from the former Federal Reserve bank (which btw how cool is that?). The bathroom was small but loved the rain shower and water pressure. I wish the Chuan Spa brand of amenities were still available, instead we had C.O. Bigelow which we love anyway, we actually have some of their products at home. I personally loved the little corner chair behind the slanted windows with the beautiful skylight and personally enjoyed sitting there wrapped in I forgot if that was a merino wool sheet. So cozy. And the robes were comfortable. We loved the perfect room temperature that can be adjusted and the most incredible King bed. My husband and I slept like babies each night. Housekeeping was also on point but forgot to refill amenities one day and turndown service only happened on our last night which was a bummer, I wish they were more consistent. The Club Lounge was what made the stay better. It was great to wake up late and see what breakfast offerings were available and they had eggs, bacon, sausage and french toast. Coffee and bottles of fresh orange juice were available to. After a day of going around Boston, it was also pretty nice to just see what light snacks and drinks were available before dinner. We saw a small but quality spread of cold cuts and cheese, shrimp, and crab. Both alcohol and non-alcohol drinks were available and I enjoyed the Tattinger Champagne. I was personally pleased that they didn't compromise on the brand. There were also pretty good bottles of wine from Napa which my husband enjoyed. While it's self-service, there were a few lounge attendants and staff who made sure the place was running well. We had the pleasure of meeting Dorian, the Club Lounge Supervisor who we enjoyed talking to and took great care of us. One night when we came in later than usual and there were no more champagne available, Dorian did open a bottle for me. Loved the personal touch, he was awesome and he was kind. Also sent very nice recommendations for our anniversary dinner, some of which gives us a good reason to come back. GRANA for breakfast was quite a visual treat. The restaurant and all the artwork was beautiful. We thought they'd allocate for hotel guests so just walked in one morning and they almost couldn't sit us because they were busy on weekends. They did come through. The next time we went I made sure I reserved via Open Table and it was a breeze. We also did enjoy the pancakes here. We had a $125 property credit to use so we ordered room service. We ordered bolognese for almost $40 (so.bland and dry it practically didn't have sauce), burger (this one was decent), fries (okay), chicken tenders (better) and supposedly a freshly baked chocolate cookie (it wasn't, stale and crispy). The $7 diet coke cans were the mini ones btw and you'd think they'd at least bring you a pitcher of water. So this is the part where we felt it was subpar as a luxury brand. This is one area where I felt they should seriously improve on. In summary, I do recommend if you'd like to splurge and celebrate. Some of the staff were warm and wonderful while some couldn't be bothered lol. Either way, we wouldn't mind coming back and hopefully coming back to the same wonderful service. :) read more

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We stayed here for a weekend to celebrate our anniversary this summer and it was fabulous. The service was great in every way as was the room. They made it even more special with a massive cheese and fruit plate, wine and rose petal/turndown service. Convenient location. Highly recommend, especially if you book through Amex Final Hotels and get breakfast in the Grana restaurant included! read more

One of the best hotels I've stayed at hands down. The details in everything and the customer service is top notch. Such a kind staff. They go out of their way to go above and beyond. Anna Maria in the kitchen paid special attention to my breakfast order and made sure I received it on time one morning I had a tight schedule. The beds are so comfortable and housekeeping is great too. Can not wait to stay again. read more

Thank you for the excellent customer service I received from Joselyn at The Langham! I needed to work out some things with my reservation and she was kind, courteous, and patient as she found our booking. Thank you Langham for making us feel like valued customers! read more

The Langham - Boston - The Kim Caldwell Show - Hotels Near Me - Boston, Massachusetts

We recently stayed at the gorgeous Langham Hotel. We had an unforgettable time in the beautiful city of Boston. Our stay here (at The Langham) was just as unforgettable as the city itself. Not only is the hotel stunning, the top notch service we received from Alex in the Langham club and Michael, the manager of the Langham club was nothing we have ever experienced. We felt so taken care of and seen. We look forward to coming back! read more

Such a great experience on our Boston trip. Can't wait to visit again! Breakfast was amazing and staff just made it so welcoming. read more

The Langham - Boston - Welcoming vibes - Hotels Near Me - Boston, Massachusetts

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"Langham Hotels are excellent. My stay at The Langham in Manhattan, NY was outstanding! The Boston location was also excellent, but did not quite live up to the detailed service of the NY location. However, it was still fabulous, and if you receive the Club Dining service, it definitely makes up for the lack of complimentary water left in our executive suite. My only complaint was that every day I had to call room service for water. Housekeeping never left us water, and there was no bottled water provided in my suite upon arrival." read more

Post Renovation.!!!! Last year I stayed one night at the Hotel in a Deluxe room. With Amex Platinum benefits, I received a room upgrade, daily breakfast for 2, a $125 dining credit, and access to the Langham Lounge that I believe they are giving everyone access to. Parking: To start, I checked in late in the evening and utilized the parking garage across the street that has $9 weekend parking per day! A great alternative to the $60 Valet parking at the hotel :( Check-in / Room: Check-in was easy and the room was nice! Nothing incredible but a nicely renovated room! However, the shades for the room were not working when I arrived and that turned into a 20 minute fix by the maintenance person. The Lounge: The lounge was without a doubt the best part of my experience! The liquor selection was great and the snacks/ meals were filling. The lounge is a great place to hang out and do work. The only thing that was little bothersome was that both at night and in the morning I was asked multiple times what my room number and name was. Being in my mid-twenties the staff kind of made me feel out of place at times. To my knowledge, no one else was asked. Dinning: I used my $125 dining credit at the Fed Contail Pub. I had great drinks with friends and a fantastic burger! In the morning I ate at the lounge early and then had breakfast with my friend at Gran. Overall Grana was disappointing, the venue is very interesting yet the food/ coffee was nothing special. Also like a Larry David episode, the table they put us at had a horrible wobble and we had to move ourselves once we got our food. The waiter saw that we moved and apologized for the table, which made me wonder why they sat us there in the first place?? Overall: The renovation was needed and a good investment! The pool and gym has still not been opened which is a bummer (as of review). Overall, the hotel definitely appeals to an older crowd and I will be staying somewhere else next time. read more

I was scheduled to travel to this property for a one night stay but came down with the flu and was unable to travel. American Express, who I booked the stay through, called the hotel on the day of the scheduled stay (when I assume the hotel was not fully committed) to ask if I could receive a future credit or refund and the hotel refused. I've never had such an experience with a 5 star property for a situation outside of one's control. Never staying at a Langham property again. read more

***NO CLASS, RACIST, TRASHY, UNPROFESSIONAL HOTEL MANAGERS -- Do not go here. *** I wish I could give this establishment 0 stars. I do not recommend you dine or stay here as their customer service is absolutely disgraceful. Where do I start... Their restaurant manager, Alex is extremely unprofessional and rude. He led my party of 6 and I to an empty table that had no place settings, no menus, no silverware. He then says, "I will be right back, don't sit down yet until I wipe the table." He then disappeared and never came back. We literally just stood there waiting in the middle of the restaurant. Finally, a host comes over and instead of assisting us he rudely asks if we have a reservation. I made sure he was aware that Alex had led us here, and said he would be back. However, Alex never came back which caused a lot of confusion within their staff. Instead of resolving the matter, he had us uncomfortably stand there in the middle of the restaurant and it caused a scene that could have easily been avoided. To make matters worse. Just as we were finally seated, the host comes back over for a final time and asks us if we have a reservation... Keep in mind, the restaurant was empty. No one was dining there at "The Fed" (A restaurant in their hotel). We then kindly asked, "Do we need a reservation?" The host then rudely snapped back and said, "No, I am just making sure." The interaction was very odd and uncomfortable. It was as though our presence alone was not welcome. This completely tainted our dining experience especially since Alex, the restaurant manager is the one who brought us to this specific table in the first place. Now I am not the one to bring up the race card, as I find it to be a cop out in most arguments. However the people I had with me were all of brown skin. We are all professional Bostonians meeting for business, dressed in business attire -- and still treated as though we were not human, not welcome, not allowed. Finally, when we thought things were beginning to run smoothly, the waiter forgot to bring one of our guest's meals. We have a party of 6, and all guests were served except for one. This would not be a big deal if they quickly rectified the situation, however her meal was not served until we had all finished eating. The waiter did not even apologize at first. I had to bring this to his attention that this was unacceptable. Had I not told him we were unhappy, he would have gladly carried on knowing our guest had to watch us all eat. After our troubling experience, I called to speak with the hotel manager. He is even more unprofessional than all of the hotel staff that he governs. When I told him about our experience and how the staff was rude, forgot one of our meals. His response was, "This isn't the establishment for you." Not only that but he did not believe anything I told him. The interaction with him was quite bizarre. I personally have worked in the restaurant industry for years, and when a customer tells you they didn't receive their meal -- you believe them. He proudly did not. In disbelief I asked him for his name so I could keep record of this awful experience, he refused to provide his name. People of Boston reading this, I don't advise you spend your hard-earned money in a place where the staff cannot provide their name. How can you trust someone who is nameless? How can you eat somewhere, where the people making your food are nameless? I am repulsed. If you are looking for a place to stay in Boston that is respectful, has class, and will treat you like a human being go to the Fairmont Copley or The Four Seasons. I will be letting everyone know on all social media accounts to avoid this place at all costs. For these prices and this type of low-class service? They won't last long here in Boston... Maybe stay in London. read more

Such a beautiful, grande dame of a hotel. From the moment you walk in, you recognize the elegance and class of this established hospitality experience. And yes, it's very expensive. Friendly, if only decent service, with beautifully appointed and unique rooms. The club (on club level) was terrific, with great champagne, numerous appetizers and snacks, and friendly assistance. A few missteps, however, did combine to knock off a star. First, the water in the shower didn't get above lukewarm. We called for maintenance, which they promised to send "right up" (we had a dinner to attend), but, alas, it wasn't quick. Finally had to cold-ish shower since they hadn't shown up and time was running out. As an aside, almost no water pressure - and my wife hates low pressure showers. Second, they nicely had a bowl of fruit and a large bottle of water in our room, but no glasses? No knife to cut the fruit? Seemed a bit unpolished, which isn't like this hotel. Third, I came up from being out and found two unknown dresses - gowns - in my closet. I come to find out that the staff had delivered dresses to the wrong room. As if that wasn't enough, the next morning at 7:30am they woke us up, knocking, asking if we had ordered chairs to our room. No, we hadn't. But thanks for waking us up. Again, management should be on top of important details like these. (As an aside, they put us next to what appeared to be a bridal suite, which erupted into full-on loud talking and hair blow drying also at around 7:30 in the morning. Not good - and not sure why they would put us in that room, and not someone from the wedding party.) On a positive side, the air conditioning blew freezing cold (which we absolutely love), and the bed was warm and comfortable. The room was cozy but well-appointed, although no mini bar; a bit of a disappointment. Yes, the club has drinks, but when you're in your robe and you don't want to go anywhere, it's a nice touch to have a mini bar with drinks and snacks in your room. Overall, a richly decorated hotel with service a step below the top accommodations. read more

Overpriced given the uneven quality. Rooms vary significantly in size within the same room rate, with some bizarrely shaped. And have had hot water issues in the mornings during peak shower times (7-8am ish) resulting in lukewarm miserable showers. Sometimes it's a 5/5 if you happen to get a great room with great plumbing. But for the price, you would expect consistent high quality if you're paying around $600-$700 per night. Sheets and bed are always a 5/5. Staff is lovely and polite. read more

One of the best stays I have ever had. Came here 4 nights this past week and from start to finish it was a great experience. I really have to commend their superb service, anytime we needed something we called down and they were able to get something up to us within minutes. The turndown service is great every night, they refilled with water bottles, chocolates and set slippers near bedside. I really enjoyed the Fed which was a bar in the hotel and Grana which was the in house restaurant. read more

The langham is only 10 min from the airport. Yet it is centrally located. The impression when you come in the lobby is that the hotel is definitely a luxury property: shiny marble everywhere, staff in smart grey suits and that particular smell that indicates "upscale "( some perfume through the AC). Giovanni at the reception was great: he gave me a complementary upgrade without me asking ( nice touch and pretty rare nowadays). The room was spacious, quiet and the furniture old school but not worn out ( like some other reviews have mentioned): it does have its charm and a nice contrast to some of the funky all too common minimalistic rooms . The bathroom is large and clean and overall the room is pleasant and worth it. I definitely would recommend this hotel. read more

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