We had a very nice stay at the InterContinental Boston. The hotel is beautifully maintained, clean, and in a great location with gorgeous views of the harbor and the Boston Tea Party ship. It's also walking distance from the train station, which was very convenient for us since we traveled in from New York by train. We were pleasantly surprised to receive a complimentary upgrade to a suite, which was perfect for our family of four with two kids. The extra space made our stay much more comfortable. The club lounge was a highlight. The food was consistently fresh and plentiful, and the staff there were genuinely kind and attentive. Our kids especially loved making their hot chocolate every morning, and there was an Indian gentleman working there who was especially sweet--he always made sure they had marshmallows, which they looked forward to every day. I really wish I had remembered his name. We also did s'mores at the hotel, which was a fun and memorable experience for the kids. I wish we had time to use the pool, I kept hearing great things about it from other families. My only and biggest complaint was the beds and pillows. They were extremely soft, and unfortunately we all woke up with neck and back pain, including the kids. That was the one downside of an otherwise very comfortable stay. Overall, the rooms were kept very clean, the service was excellent, and the amenities were great. Despite the bedding issue, we would definitely stay here again. read more

InterContinental Boston - Hotels Near Me - Boston, Massachusetts

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Second stay in the past year. They were under construction, but it's finished now and just gorgeous. If you haven't stayed here before, do so. The location is perfect for strolls into the seaport, the north end, financial district, and to the Garden. Views from the room look at the greenway or the Boston Harbor. Plenty of paths to walk or run on. There is a $37 per night amenity fee. I believe this is for a heated indoor pool and fitness center. I wish we had time to use those. Parking is valet only and $65 a night. Normal rates for a city. It's under the hotel and run by a third party. There are garages around for slightly less if you don't need in/out access. Rooms are clean, spacious for the city, and decorated in traditional decor typical of Intercontinental. Robes and slippers are also standard in rooms. Love this amenity. It's also fairly quiet in terms of city traffic/horns/etc. After check in, we headed to the lounge as I have a lounge pass. Earn one through status or buy one with your room type. I highly recommend their lounge. They offer cocktail hour from 5-8. Delicious spread to satisfy every dietary preference. Desserts that look like they're straight from Paris. Full stocked bar. We ate breakfast here daily instead of the restaurant as it's quieter, more private, and has delicious offerings. Julien, who happened to be working in the lounge to cover shifts, is fantastic. He was gracious, informative, and fun. IHG is lucky to have this gem. Julien turned our would be regular stay into a spectacular, memorable stay. Kaitlin and Krish worked the lounge in the remaining days and were also incredible. The right people make a world of difference when you're in hospitality. This team gives five star service. read more

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Stayed here again this year for several reasons. One is clearly the location - if you want to be able to walk to almost everything one wants to do when visiting Boston, this is the place. For us, staying in Seaport is extra special because we remember when this area was one you would not set foot in decades ago. The room we had initially was really small, but my son had a larger room with a good view and we switched (such a good guy!!). The breakfast that comes with the room if you're a rewards member is outstanding. You might as well be at a wedding breakfast - it's too bad I don't have a big appetite in the morning. Pricey if you have to pay, which we did with guests at our table. Service from every front line staff member was terrific. Friendly, competent and polite. When I discovered our room had been cleaned but the door had been left open and ajar, I was not happy. I told the front desk and asked that they remind the staff to be careful with that. Nothing was taken, but it is unnerving to go up to your room and find that. We had one day that was particularly cold and rainy and we found the lobby was a comfortable place to sit and read for awhile. We had a meal in the bar late one night, and that too was enjoyable. I also want to do a shout out to Robert Solomon and the General Manager Bradford Rice for their help when I had a problem with a reservation. They were both terrific. read more

After a long flight, this is maybe one of the best places to crash in the bed. Super clean & comfortable. I loved the views & easy walkability to the seaport. The room service was nice and fast. Parking was quick around the corner. We had to ask for robes though; the rooms did not come with them. Water pressure is kind of low. Great for location. read more

Marcia was so awesome from you walk in the lobby her smile and her welcome to the intercontinental hotel Boston was just a warm feeling, she recognize me from the check in process to providing us with places to see around the area and my son was turning 16 so she recognize him and wish him.happy Bday. We had Dinner at Matria an the staff was amazing Rooms was clean and smelling good over hall it's a 10/10 stay so far and will be back again for sure. read more

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LOCATION LOCATION: near South Station (Boston). There is a free shuttle bus from the airport to South Station, (MBTA silver line 1) that takes 18 minutes. I thought this was a great location FOR US. We wanted to eat in north end, see Faneuil, Quincy market, and catch the Amtrak from south station so this worked for us during that part of our trip. We stayed in Back Bay at the end of our trip. We loved this location because it's walkable to/from North End, as well as 1-2 blocks to South Station (which is where Amtrak is). Depending on which side you face, there is a fire station right across the street, so you might hear all the sirens all night long. The front desk staff was AMAZING as you would expect from a hotel of this caliber. If you need amenities like toothbrush, razor etc make sure to grab those upon check in. We got free bottled water whenever we asked, they stored our luggage while we did one overnight trip away by train and came back. The room was small, they said I could have a rollaway on the phone, but when I got there, they said no rollaways allowed in the 2 queen bed rooms, only the king bed rooms. So I had to order an airbed to the Amazon locker nearby because my two kids can not fit on one queen bed. I don't usually stay at 5-star hotels so it was nice to feel all bougie for just a moment. Now back to our normal lives.... read more

We had an amazing stay here a few weeks ago on September 14. From the time that our car was collected in front of the hotel to meeting Leo at the front desk who promptly upgraded us to a corner suite facing the harbor, and the size of the room was 1200 ft.². We had two bathrooms lol. The room was epic, we had fantastic Room service for breakfast. We did see the club lounge on the 12th floor, but we didn't end up using it. Our room was on the 10th floor and the views were absolutely spectacular of the harbor and it was so nice to have a corner room so you could see from either side. We will absolutely be back. read more

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My boyfriend and I stayed here back on May for our anniversary. Although the weather didn't cooperate we still had an amazing time!! Everyone at the hotel was so friendly and helpful, rooms were big and beds were so comfy!! We had a nice view of the Boston tea party ship. Walking distance to the seaport and James Hook for yummy lobster rolls. We added the daily breakfast and happy hour buffet for an extra fee and the gentleman in charge of it I think he was Indian, forget his name, he was so nice and helpful!! He recommended some stuff for us to do like the Isabelle Stewart Gardner museum-we loved it! Highly recommend. Overall a great experience and we will definitely be back, we loved Boston!! read more

InterContinental Boston - Hotels Near Me - Boston, Massachusetts

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We had a really positive experience here. The staff we encountered: valet parking, front desk, concierge, were all extremely competent and warm and knowledgeable. Our room was lovely: huge bathroom with a nice soaking tub, comfortable bed, and spotlessly clean. The bar is terrific. The location was excellent: we went to a concert at the Wang Theater and were able to walk there. We'll be back! read more

Another incredible staycation at the Intercontinental! This time, I booked a massage and was able to enjoy the facilities. read more

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Was here for a business conference. Beautiful property and good location. 18 mins from North End and 15 mins to Chinatown. Rooms spacious and clean. Bathroom was large as well. read more

Great location near Chinatown and central Downtown boston but a bit of a walk from the old town/Hynes convention area. The hotel Is quiet and very well maintained as it was recently renovated. The staff are wonderful. The beds are comfortable but not necessarily plush. It was odd to me that there were no nespresso machines in the room or tea bags just keurig. This could have been better for the whopping price you pay. read more

InterContinental Boston - Bathroom - Hotels Near Me - Boston, Massachusetts

I loved my business visit to Boston in late July 2025. The room was very quiet, spacious, comfortable and upscale. The front desk staff were super sweet, kind and smart. Even the cleaning lady was nice. The location was fab as well as the lobby restaurant Matria. I was stay again in a heartbeat. And I travel all the time--so this was really something special. read more

Glorious rooms and every bit of luxury getaway in the heart of Boston. Perfect place for families too because the children's museum and aquarium are a block - two blocks away. Rooms are large for a city. Amenities are what you'd expect from a high end hotel. Modern, beautiful and amazing! Service and staff are friendly and go beyond to help. There's a pool, spa, and business center as well as a gym. The property itself is massive. If you're looking for old feel boston, this is not it.. go search back bay hotels for that vibe...but if you want modern updated sophistication, here is your best option. Everything is within walking distance but you can get a little more peace and quiet when it's time to rest. Bathrooms are generously sized with separate tubs and beds are comfortable and sheets that are oh so soft! read more

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Clean, spacious and friendly hotel. Hotel was in a great location and walkable to shops and restaurants . The bed and pillows were great and comfortable. We loved our stay and Will definitely stay again and recommend. read more

Wonderful stay here in Boston recently! This was one of the hotels we chose to stay at during our East Coast trip around the states, and after going back-and-forth between several different nearby hotels, we decided on intercontinental. We chose this hotel based on the location of it being close to some of the main attractions, such as the Boston tea party attraction and being close to the airport. This was our first time to Boston, so we wanted to be close to all of the tourist spots. We got a room with pretty great views of the Boston tea party ship & museum location as well as the rest of the city. Our room was decent and spacious. Nothing spectacular but nice. Beds were extremely comfortable which is a huge plus. House cleaning services was excellent and did a nice thorough job of cleaning up our room every day. We ordered room service breakfast several times from the restaurant Miel and everything we ordered was absolutely excellent! Presentation as well as taste! Our only real complaint would be the cost of parking per day. $65 a day! It's valet style so you give them your ticket when you're leaving the hotel and they bring you your car. Most of all the valley guys working we're very nice but I thought the $65 a day for parking was a bit much. Overall, we really enjoyed our stay here. This was our first time staying at in InterContinental and would be curious to check out another one in the future. read more

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Very, inexcusably dirty room with bugs and unidentified white powder. Comically bad view for an "upgrade" to a suite, basically cannot see anything except a rooftop covered in used cigarettes. Furniture is run down and old. Carpet is suspect. Valet basically ignored us, and absolutely no perks for IHG membership. This was a super disappointing stay, 2 nights week of 6/13/24. Room 539. Do not recommend. You'll be better off at a basic holiday inn. What a decline, this used to be a beautiful property!! read more

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Thank you IC Boston! My stay was amazing. I highly recommend this hotel if staying in the boston area. Centrally located and staff is great. The rooms are amazing. I got upgraded for my birthday stay and got to stay on the club levels. Beautiful room with views of the city. Nice pool and gym area as well. Got to enjoy the pool. I will be coming back here again on my next stay. read more

InterContinental Boston - hotel room views + Mikes pastry! good times. - Hotels Near Me - Boston, Massachusetts

The rooms here are great Location is awesome as it's right near the harbor. Great bar and views from the bar of the harbor Centrally located to a decent number of restaurants and places to drink!! I got upgraded to a suite which was great but the view sucked....kind of anticlimactic Great service and breakfast was tasty but pricey! Enjoy!! read more

My flight to Boston was canceled due to weather and all future flights were booked for the next day and a half. The hotel would not do anything to adjust my reservation because my flight was canceled. I was charged for night's I could not be there. I even called to speak to the Reservation Manager. I left a voicemail with my contact information and the reason for my call. He never called me back. Terrible customer service.​ I expected more from a hotel of this quality. read more

My first hotel since the start of the Covid pandemic. Came here for a weekend visit with my husband to support our mutual friend, whose daughter was undergoing her third open heart surgery. The hotel was super nice and very spacious. Their rooms are thoroughly cleaned and I didn't have any lingering doubts regarding the staff's dedication to their efforts on our behalf. We mainly stayed in for sleeping/shower/changing purposes. The rest of our time was spent with our friends or exploring the city of Boston. Our room had a great view of the city and was quiet and clean, everything we needed it to be. A bonus is I got to take a nice long bath during my stay. Showers are faster and baths are more of a luxury... so I am glad my stay allowed some time for me to take a moment to myself for some self care. All in all a very nice hotel room. Would 10/10 recommend and would definitely stay here again. read more

InterContinental Boston - More bath bomb action - Hotels Near Me - Boston, Massachusetts

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To preface, I booked through Traveluro since it was a couple hundred dollars cheaper. The pros: the service is wonderful. Our neighbor was playing loud music at 3am and they immediately sent somebody to deal with it. The staff are very responsive and helpful. The hotel and rooms are also beautiful, and it is very closely located to Chinatown and lots of tourist attractions. The cons: if you're staying on the side of the building facing the main road, you will hear the fire department sirens going off all day and night. They do not stop. Additionally, there are so many hidden fees. I'm not sure if it's because I booked with Traveluro, but they charged us an extra $200 in fees for our stay. Upon arrival, they ask you for a credit card for a $750 deposit. If there are no charges, they will return the money at the end of your stay. However, there is around $35-40 of fees everyday for state or city regulations. This felt extremely scammy and should have been included in the upfront cost. There is almost no space in the mini fridge for your personal items. There is only a 6x6 inch corner. Additionally, if you remove anything from the minibar, the fridge automatically detects it and charges you. I was scared that putting my personal items in would disrupt their minibar. I also noticed one of the slots was empty, and I didn't know if it had been empty since our arrival. For these two reasons, I actually went to the front desk to check if there were any charges. Sure enough, there was a charge even though we hadn't taken anything from the minibar. The staff were very kind and quick to remove this charge, but the entire situation just could've been executed better with a more transparent list of your fees and a better minibar system. read more

I stayed here for a couple days on my last trip to Boston - no pix to share but certainly top notch rooms , bar and amenities but naturally it doesn't come cheap ! Highly recommended!! read more

Staff were absolutely amazing, and we felt very welcome at the hotel. The service was also great. The service and environment is what I expect for a nice hotel like this. Will be booking again next time I come back to Boston. read more

Beautiful luxury hotel Loved the deep tub, comfortable bed, delicious room service breakfast and giant TV. Nice bar downstairs. We took our drinks outside to enjoy the view. Pricey but worth it! read more

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came with mama on her recent work trip. great hotel right on the water overlooking the boston harbor and tea party ship. nice room that we had. great central location and easily walkable to most nice bars and restaurants. outdoor grassy area is a nice touch and can keep kids occupied. read more

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With everything that's going on up here in Boston because of covid, this hotel did an outstanding job with all of our requests we made. The room was outstanding, very clean, very spacious, huge restroom, and a with water view. We had no complaints. The bed was very comfy as well. The only thing we had to ask for was a small refrigerator, and a microwave to reheat all of these leftovers, other than that it was a fabulous hotel and room. read more

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The hotel will overcharge you and then not respond to you if you follow up with them about the charges. Took a credit card charge back and an email to IHGs CEO, Investor Relations, and IHG ambassador program to finally get a response. I don't know what racket Patrick McInerney is running over there. Besmirching the McInerney name. Plenty of other nice hotels in Boston. Don't need to stay at this one and risk being over charged with no resolution until you have a credit card company back you. read more

InterContinental Boston - Email exchange between the IC Boston and I. Complete ignorance. - Hotels Near Me - Boston, Massachusetts

The hotel itself is beautiful. My room was immaculate and had a great view. I would give it a 9 out of 10. Having said that the staff is even more impressive checking in I was greeted by Tacina warm and friendly and informative. But if you want to know where all the best restaurants are in Boston, I have never met a concierge more informed than Rob Fournier. I consider myself a foodie and all of his suggestions were places that I also agreed with and then there were a few I didn't know about. Thank you, Rob & Tacina for making my stay a fabulous time I'm looking forward to returning soon! read more

Love this hotel. Lobby was full of relaxing, comfortable couches, magazines, tables for laptops and beautiful BIG fresh flowers. The spa is a full service A++, including a swimming pool, an excellent hot steam sauna in women's room, rain showerhead, new combs and other daily products in women's room. The gym is full geared. The rooms had a big bathtub, very clean. My 5.5 yr old daughter was in the bathtub while I was in the shower. Love the high-quality heavy robe! At 4pm, there's bottled water and delicious dark chocolate complimentary delivery. The location of this hotel is walking distance to Children's museum, Boston tea party museum, New England aquarium, Equinox, the two bridges, Hood ice cream, and so much more. Absolutely enjoyed my stay here and LOVE the restaurants too! read more

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I felt like Royalty today, while I was attending a sponsorship event for "Women Fighting Hunger Breakfast" this morning. We arrived at 6:30 AM and we were whisked into the hotel and we were told where to go and enjoy your special day. Once we went to the main area outside the conference breakfast room. We met all the main people and were told what to expect for the morning meeting. We went into the main room and to our table sat and drank some coffee. The waitstaff every attentive, even though they were still setting up. Our table #2 was the place to be! We sat with all the head women that spoke during this event. I had a great time and the crew was amazing I felt like a CEO. The breakfast was delicious an egg frittata with fresh asparagus, cheddar, served with tiny roasted potatoes and perfectly done bacon 4 strips. A fresh seasonal fruit plate, with black and red raspberries, pineapple, honeydew and cantaloupe melons sliced, and blueberries. This hotel was gorgeous and the service was impressive. What a beautiful event in an equally wonderful hotel. I would recommend this hotel to everyone. A #1 place to spend some time or even a night or two. read more

Nice hotel, clean room. Claims to have peloton bikes in the fitness center, but they only have one old fitness cycle in the fitness center

This lived up to every expectation one might have. The room was luxurious and the service throughout was top notch. Attentive and champions at pronouncing my name and greeting me as such, anticipating needs and checking my bags, etc. One of the best surprises was leaving for an evening out with friends and returning to a freshened room with restocked towels and calming chocolates. If I can swing it, I would definitely come back. read more

Best hotel in Boston!incredible accommodations and service. Amazing bar and restaurant as well.

This is an absolutely beautiful hotel to stay at and central to many landmarks in Boston. The hotel sits along the Boston harbor and is minutes from their central subway station. I boarded a bus directly from the Logan airport, which took roughly 20 minutes to arrive at the central subway station, followed by a 5 minute way to the hotel. The hotel is very noticeable from the outside as it is guided in glass. As you enter the hotel, you are immediately greeted by the doormen. Floral arrangements, high ceilings, and marble can be seen in the lobby. Mixture of glass, metal and wood frame the Front Desk, where I was greeted and checked in by a warm agent. Boston is a small city and so most landmarks are either walkable or a short station away by bus and subway. I chose the InterContinental Boston so that I can utilize my Ambassador membership for upgraded rooms and stay amenities. I received an upgrade to a room with a view on a high floor. Instead of receiving a sweet or savory amenity, which in the past consists of a mixture of fruit or crackers, cookies, nuts - a $20 credit is provided for food and beverage within the hotel. The room was rather spacious with a modern yet elegant design. Clean and warm colors really make a room comforting. The bathroom though, I liked the concept of sliding windows that when opened allows it to become one with the entire room. I like that newer updated hotels are bringing the bathroom one with the room either with sliding doors and in this case sliding windows; it adds a spa like experience, that and the television set can also be enjoyed. As for the bathroom amenities, this InterContinental utilizes the Gilchrist & Soames brand instead of the brand standard Agraria. Neither of which are my favorite of amenities as I have used others from competing hotel brands. However, Gilchrist & Soames did serve its purpose for my stay. As I was in Boston visiting family, the food and beverage outlets were not fully utilized during my stay. I did have breakfast at the Miel Brasserie Provencale, which is located at the back of the hotel. That is where I utilized my $20 food and beverage credit for eggs benedict and orange juice. Majority of what I ate was outside of the hotel. For some fresh air, there is an entry way at the back of the hotel just past the restaurants. From there you can take a stroll along the harbor. Staff was polite and attentive welcoming and saying good-bye as guests and myself would come and go. I enjoyed my stay here and is on my list of hotels to return to. read more

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Short review: service, amenities and prices in line with expectations of a 4 Diamond hotel. Parking on site is available ($44 per day) via the adjacent Icon Parking garage with direct access to the hotel. The staff was very polite and friendly, the room was spacious, again all in line with expectations. The buffet this morning was a bit unimpressive. Scrambled eggs, French toast, potatoes , bacon and sausage were the hot options - nothing bad but nothing overly flavorful either. If you want any juice, be sure to ask as it's included just not sitting out (possibly due to Covid). The kids menu pancakes looked tastier than anything I ate. All this might have been because of the pending hurricane and/or Covid. Enter the spa to access the gym and pool. Weights, Peleton bikes, treadmills and a rowing machine are available in addition to free weights. The pool is prob 20'50. A few chairs/ loungers are along 2 sides. There's also a shower head to rinse off after your swim. Towel are provided as you enter the spa. Location was perfect for what we needed, downtown and on the waterfront near the places/restaurants we wanted to visit. read more

InterContinental Boston - Water front view - Hotels Near Me - Boston, Massachusetts

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Lovely staff Amazing views Great restaurant and very accommodating The manager Christina is AWESOME! read more

Amazing experience!! Super friendly staff! I loved everything about this hotel and how they treat their guest. This hotel would be my first recommendation read more

InterContinental Boston - Great lighting in the rooms - Hotels Near Me - Boston, Massachusetts

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We had the best time here this weekend. Since this year has been life changing for us all, I decided to host a cute covid safe wine & onesie girls night at Intercontinental Boston and I'm so happy I did! I booked two rooms- the Superior Suite and a connecting double Queen room for our wine & onesies night. The Superior Suite was gorgeous with a corner floor to ceiling view of the city, deep jacuzzi tub (and separate shower), two bathrooms, etc. The double Queen was amazing as well with a spacious bathroom (jacuzzi tub and shower included). Let me tell y'all readers that we had thee best time evvvah! The rooms were absolutely perfect and the ice machine was right down the hall without a Karen in sight! Our masseuse had more than enough room to set up the bed and heat warmer machine for hot towels. What really made our stay A+ was the friendly service received from John upon arrival and Inilta during checkout. Thank you both for being so kind and accommodating! I will definitely stay here again without hesitation. Other notes: -No microwave or mini fridge in the rooms. The mini bar was locked (I thought it was the fridge) but when I called guest services to inquire they told me there are no fridges in the room. I read another review that stated fridges & microwaves were available upon request. Considering the money I spent on both rooms that's info I should've been privy to (hence the -1 star deduction) -Overnight Icon valet parking: $44/ 24 hours -Room keycard needed to access the floors -Lobby bar/restaurant RumBa is open -No smart TVs - we weren't sure how to hookup our phones with the usb to their TVs to watch Versuz, however it sadly was cancelled because Ashanti caught covid. read more

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Outstanding customer service. Every single family member has stayed here at some point and myself, multiple times. It's always chosen for the beautiful location and great service. Today, my room is probably my least favorite because I don't like the roof view. it distracts from the water view. Still a family favorite and we will be back. read more

InterContinental Boston - Hotels Near Me - Boston, Massachusetts