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    The Burger Den

    4.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Hop Valley Brewing Company - Burger with no name

    Hop Valley Brewing Company

    3.6(648 reviews)
    0.0 mi
    $$

    It's not just what you do, but how you do it…read more Hopvally makes great brews of different types, and they run a great tap room. I can't get their beer where I live anymore, so I picked up my brother in law and we took a long trip, the Springfield tap room was our first stop. I called ahead & talked with Randi, the general manager. When we arrived, they had my favorite Hopvalley IPA on tap as she promised. We were greeted with smiles and a handshake on our arrival. Just like the beer, the food was top quality. Made of fresh ingredients and came out quick and hot. The onion rings for our appetizer were some of the best I have ever had. The Alphadelic IPA on draft was excellent, well worth the long drive for our first round. Our dinners were well cooked and presented, me a cob salad and my brother a BLTA. He switched up to a gin & tonic (made perfectly), and I had a Cryostash for my second round, can't be beat. The service is the punch line, this is the how you do it part. Excellent all night. This was a Saturday evening, the tap room was packed. All the staff were working hard and moving fast. But the key was, they all had smiles on their faces. The took time to talk and listen to every customer, including us. This does not happen by accident, it happens by prioritizing creating a great customer experience, but ultimately comes from people truly caring about what they are doing and how they are doing their job. We had a great time the entire evening, could not have been better, but it was. They gave me a very gracious present for coming from a long distance. I mention this only to illustrate the caring that I am pointing to. We already had the best evening of our trip, and that last gesture comes from the heart. They did not need to do anything like that, and they did. It came from the general manager and all the staff with a hand signed card. This restores one's belief in simple kindness. If I was local, I would be a regular. These people no only put out great product and excellent service, but they genuinely care, and it shows in how they do their work. Thanks to Randi and all the staff for a great night, never to be forgotten.

    I have been here twice now and both time we got the same person. He was great. Great service. He…read morewas always helpful and such joy to have around. Both times we sat in the bar area. The food I ordered came out warm and super delicious. The place has plenty of seats for people. The place is pretty big. And it was clean both times we went. So I think they keep it pretty tighty. And they have specials everyday. Which I love.

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    Hop Valley Brewing Company - Beer

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    Hop Valley Brewing Company - Hefeweizen

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    Smoked Hop Wings, garlic parmesan

    The Burger Den - fooddeliveryservices - Updated September 2026

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