Super nice people, very fair prices, they fixed my bumper and made it look flawless! They were…read moregreat and I highly recommend them!

Excellent work; very fair pricing; wonderful team, especially Eddie! I wouldn't go anywhere else.read more

March 2025 I had a minor accident at a local car wash that…read moredamaged my driver's side door and front bumper on Acura 2021 RDX I was referred to North Jersey Collision, and they did an excellent and professional job. The owner, Bobby Z, was extremely courteous and professional throughout the repair process. He promised to have my car ready in five days, and his team delivered beautifully. I don't often write reviews, but I felt compelled to share my fantastic experience with North Jersey Collision. Howard S West Caldwell

I had the most amazing experience at North Jersey Collision. Bob and Phil were so nice, helpful and…read moreall around amazing! I got rear ended and the back right side of my car was completely smashed in and scratched. I also had key marks on my car. They took care of everything and my car looks brand new. There wasn't a single scratch left and they even got it detailed for me! I had my car back in no time and it looks fantastic! The attention to detail and customer care is absolutely phenomenal! I HIGHLY recommend North Jersey Collision and will only take my car here from now on! I've never had better service in my life!

My elderly dads car was smashed in a lot. These guys picked it up, managed the insurance…read moreadjusters, the claim info, communicated well with myself and my elderly dad, did the repair expertly and brought the car back to him. How do you beat that? Guy was great. He managed my dads anxiety patiently and always was true to any promises made. This is how all businesses should run. A+++

I found Frank's because they are an authorized Allstate body shop and I'm very happy I did. The…read moreowner, Guy, and the rest of the team were very friendly and helpful, and the work they performed on my SUV was excellent. They really stand by their work. I recommend them without hesitation.

If I could do zero stars I would! I went through Metro for the convenience of not having to be…read morehassled. The beginning of the process was perfect! My Nissan Altima was delivered right to my door! It was great. Then it went to shit! My temporary expired on June 9th! Reached out to Metro that I had not received my plates or registration! Did nothing and was no help at all! So I called Hilltop Nissan directly myself which I should not have had to do! Now I've been getting the run around from Hilltop for the last six days! I will be driving to Hilltop on Monday morning to cause the scene lifetime! I do not recommend either Metro or Hilltop if you want to purchase a car!

From the owner: With over 14 years of experience servicing the tri-state area, we pride ourselves in having the…read morelowest prices - any make and model. We offer a wide array of services including a certified body shop and auto insurance. We deal direct with the manufactures' fleet department. What does that mean for you? We pass along the savings, incentives and rebates directly to our clients. We pride ourselves with a smooth and quick transaction, making auto leasing and stress-free and enjoyable experience. Metro Auto and Leasing is the leading leasing and sales company in the tri-state area. We specialize in high end automobiles. Our industry relationship allows us to be in the know. We constantly strive to offer the lowest monthly payments on all leases. We are the pioneers in introducing quotes with our very own 'white glove service department'.

Anyone know what happened to Al Emmel Auto Body? Drove in today 5/31/16 to get an estimate on a…read morefender bender and to my surprise the place was all locked up, empty and had 'for sale' / 'for lease' signs posted on the building. Thought these guys were excellent. Great work, fair price, convenient.

I just had major repair work on a brand new car that was in a collision on the second day I owned…read moreit. The work was impeccable: the car is like brand new. They worked seamlessly with my insurance company for a rapid approval and did the work as fast as possible given the constraints of part availability from the manufacturer. They kept me informed of progress throughout and made everything as easy and painless as possible. Most highly recommended.

Had my Tesla bumper replaced. Very friendly and worked with my schedule to complete the repair…read moreperfectly. Worked directly with insurance to make it hassle-free for me. I would definitely recommend them!

Very fast estimate. Carlos was very nice & explaining every step on fixing my vehicle.read more

Update: got the car back, these guys really don't know what they are doing. Interior covered in…read moreoverspray, all my carbon fiber trim feels like sandpaper, water damage on door panels, paint work was crap. Carlos lied and said he did an alignment and all suspension was good but the control arms are still bent and car drives sideways. These guys charged my insurance $8500 for an $800 job and still didn't fix anything. Car is junk now....Oh boy there's so much more I can say but I won't. Just DO NOT TAKE YOUR CAR TO NO LIMIT!!! They will tell you whatever you want to hear and will not deliver..... Hey Carlos, since you won't answer my texts and keep dodging me, how about a refund and I'll bring the car to someone that knows what they are doing. Car has been in the shop since April 15. Expected completion date was may 10. On May 14 Carlos says the car will be completed on may 15 and he will cover the cost of the additional rental days. On may 17 Carlos said the car was ready. Upon arriving to pick up the car, I noticed the car was not done correctly. Carlos agreed and said I couldn't leave with the car in that condition. Carlos claimed it would be ready in a week. On June 2nd I reached out for an updated date and received no response On June 6th I reached out again saying I just needed confirmation the rental was still being covered. Carlos stated it is and it will be ready in a week. On June 24 I reached out again for an update with no response. On July 3rd, today I called and Carlos said the car still isn't ready due to paint issues and will need two more days. Now it's August 13th and proceeding with legal action.

I brought my car to Mountain Auto Body Shop for an estimate on collision repair, hoping for a…read moresmooth and professional experience. Unfortunately, the customer service was really poor. I called ahead of my arrival to confirm some details, and the employee who answered was rude and crass, making the interaction unnecessarily unpleasant. For the value of the service requested auto body repair and painting, I expected clear communication and at least basic courtesy. Instead, I left feeling dismissed and disrespected. I wouldn't recommend this shop based on my experience with their customer service alone.

Had a great experience with Mountain Auto Body. My son crashed his car not more than a month after…read moregetting it. Mountain quoted damages almost the cost of the price of the car. DJ worked with me to come to a price based on limited fixes I requested, to basically get the car back on the road, without worrying to much about cosmetic fixes. And Mountain got the car back on the road after just 2 weeks. Recommended Auto Body shop. Great communication also, Keeping me in the loop as fixes were made.

Excellent service and repair. Joe is a personable, down to earth businessman. Easy to deal with and…read morehas the customers vehicle and the repairs, held as most important. Throughout the process Joe was informative regarding progress on repairs and the estimated time line of repairs was very accurate. I have to say, Joe and his team have carried the customer service torch my father and I instilled for years, but have taken the facility, training, and equipment to the next level. Go nowhere else but ProLine. It's that simple.

I cannot say enough good things about the customer service at proline! It is a small office and…read morefrom the get go they have been so kind and warm. I initially forgot about my appointment so I got there late but they were so understanding and still got me in! A few days later, I realized that I forgot some items in my car. They let me know that I could come grab them anytime but I happened to show up while the car was wrapped for paint. They called me as soon as it was out of the wrap so I could come pick the items up which made my day! My car went in earlier this week and is already almost done. I will definitely be coming back to proline for any future needs. Thank you!!

Mike is great having restored my faith in car mechanics. Honest, reasonable, you do yourself a…read morefavor by coming here. Avoid dealers and the chains and recognize this place is a find. Look no further.

The customer service here is so poor that it makes the whole experience frustrating and not worth…read moreyour money. We are first time customers and dropped off the car with a list of fixes needed on Sunday night after hours per Mike's direction. On Tuesday he reached out and we agreed on what needed to be fixed. I called and spoke to a girl who said I could pick up the car after hours. My husband and I live in Queens (I grew up in Caldwell) and he works 7-7, so after he got out of work we drove to Caldwell. Our car was open, but we couldn't find the keys inside. We tried to turn the push start multiple times and the car wouldn't start, so we knew the keys were not in the car. We also checked the late night mailbox and there were no keys there either. Very frustrating so we drove back to Queens as we had work the next day. Mike called in the morning and said our keys were in the car the entire time and he left it open all night. He didn't apologize and was adamant that we were wrong - even though a car with a push start always starts when a key fob is inside of it. I have had this car since 2009, if the fob is in the car, the car will start! My husband called back later and we requested this time they lock our car and leave our keys in the mailbox for another after hours pickup. After work that day, my husband drove to Caldwell and him and my neighbor went to the lot to get our car. This time the keys were not in the mailbox and our car was locked - so we could not get in for the second night in a row. Frustrated yet again, my husband drove back to Queens. Finally this morning we called out of work and drove to Caldwell to get our car. When I got there, the girl was extremely rude and unprofessional, saying that we were adamant for the keys to be left in the mailbox vs. in the car (which is their normal process) and someone came at night and opened the mailbox and moved my keys into the key drop off slot. She fully blamed us and said "it's out of our hands". I told her the least you all could have done is apologize for the inconvenience after we had to drive 4.5 hours round trip to get our car. She was insistent it was all our fault, kept saying we were wrong and she "put the keys in our car the first night" and refused to apologize. She had a very rude attitude the entire time and Mike didn't even have the decency or professionalism to come and speak to us himself. Also, one of the issues I requested he fix (tire pressure sensor) is still broken and they didn't even tell us. Regardless of the fact that this could have been a mistake, the least they could have done is apologized for an inconvenience. It takes ZERO effort to say to someone who just spent $900 at your business, "We apologize for the inconvenience this caused you and we appreciate your business" but that was impossible for this place. On top of that, they really should not leave cars unlocked with the keys inside and random people should not be touching other people's car keys !!! During this experience we spoke to other friends who've used this place in the past and all of them said recently the customer service has gotten so bad they don't come here anymore. Just wish we knew that before this ordeal! I DO NOT recommend coming here for anyone looking for a mechanic in Caldwell. You're better off finding someone who will at least be kind and where you'll be happy with your hard money being spent.