Very nice guys who went out of their way to take care if me when they were super busyread more

Guy was an A$$hole when I called to get tire replaced. super rude on the phone when asking for info…read moreon my car for no apparent reason besides that I'm a girl. Get this guy some manners and teach him customer service skills. Yikes, I'd hate to be his wife or husband.

I almost don't want to review Gil's so I can keep them a secret but Gil's is by far the most…read morereliable and genuine auto shop I've been to. My family has been going to Gil's for years. They're super accommodating and James even offered to help me out over a holiday weekend when the shop was closed! I've been having issues with my tire and tried many spots in the area. I've even tried Tire and Wheel Performance on Route 17 and they couldn't find the issue. Gil's found the leak and plugged my tire in a few minutes. Gil's is no nonsense, straight to the point and very fairly priced. I highly recommend Gil's for your auto needs.

I asked for a quote for my car and they wouldn't give me one. After I asked for a quote they…read moredidn't provide, they told me my car wasn't worth it. They said they don't replace engines even though it said online they do. Horrible customer service!

There are 2 Dave's at this location. Both were very helpful. I had a flat in a snow storm. I called…read morefor a quote, towed in and my car was worked on right away. Grateful! Thank you guys!

What a frustrating waste of time and money. Don't get me wrong- Martin and Maury were both kind and…read moretried to be understanding and helpful. Unfortunately, the attention to detail at both this and the Butler location is not sufficient. When a store screws up and damages your car or causes enormous inconveniences, some refund or retention effort should be made. I have had most of my major car service and repair done at Mavis for 5 years now. I emailed corporate about a frustrating experience at Butler- no answer. This time I made an appointment for 3 new tires (after a flat was recently replaced). I let them know when I called that I had a negative experience recently at their neighboring store in Butler. They said they'd be glad to service my vehicle and ensure it was done in a satisfactory manner. The first problem was that there was no thought to check inventory to see if they had the three matching tires I needed. So upon arrival for my appointment, I had to come back an hour and a half later, after they went to get the tires from a neighbor store. Frustrating, but not a big deal. The following day when I took my car on the highway, there was a noticeable wobble that felt unsafe. I was on my way to Long Island, so I stopped at the nearest location in Lodi to ensure the car was safe to drive. This slowed me down an hour. They let me know it was safe but after I did a visual check, I realized ONE OF THE TIRES WAS NOT A MATCH- it was a different brand than all the others and did not match what was on my receipt. I called to let Martin know what happened and that I'd expect a manager to provide a partial refund for the incredible and frustrating inconvenience of having to stop at another store AND come back to his store to get the tires I should've had in one quick visit. So, by now, I've arrived at a Mavis four times to get the tires I needed (having called ahead for the fourth visit, to ensure they had a single tire in stock- something no one at the store thought of). Martin was no where to be found and the store seemed to have a brand new manager. I was told they'd offer me 50% off the tire I was getting. HA! I already paid for the tire, and I came in to finally receive the one that was not installed. I told them I would hope for and request some retention effort for these extra hours of annoying phone calls, drive time and repeat visits to get a simple tire change. No retention effort was offered. I let them know I'd likely not be back and they'd be getting these reviews. Save yourself the pain and go literally anywhere else! UPDATE: The store was not empowered to provide any retention effort, but the Consumer Solutions team contacted me today. I'm changing my review from 2 to 3 stars since they offered me some credit on any future work done. I'm not sure I'll risk going back, but I appreciate the effort either way.

Friendly and fast service. Kind and not pushy. The waiting area was clean, restroom was clean…read more Their oil change price seemed fair. I will return here.

My go to spot for oil changes. Remember to make an appointment! Quality guys! I have been going…read morethere for 5 years now and they don't try to upsell you on other services.

The Owner Warren their at Shell station in Wayne off Alps Rd. is fantastic. He and staff are very…read moreknowledgeable at what they do , Whether it be Motors or Body work it is done with accuracy and professionalism. I had both done and could not be more happy with the results. I recommend everyone that asks me if i know a Mechanic and or Bodywork expert and say right away .. call Warren at the Shell station in Wayne Ill give you his number.

Great service! Full star rating. They are welcoming and do a great job. Fully recommend them for…read moreany service.

This shop is very clean, and the staff is very knowledgeable. They are very thorough in what they…read moredo. They communicate well the situation, and don't do anything without running it by the customer first. When fixing one thing, they report on other items that deserve attention as well. Their suggested solutions seem to err on the side of total renovation, as opposed to partial, temporary mending, which does end up costing you more. For example if you had a small hole in your exhaust I doubt they would suggest a patch, and would suggest a replacement instead. If you have a newer car and want to keep it in near new condition, then I would strongly recommend this place. If you have a clunker and are looking to squeak by without dumping a lot of money into it, then maybe this isn't the best place.

I always try to support local businesses as opposed to large corporations. Being a car guy since…read morethe 70s and seeing all the classic Vettes parked outside, I decided Bobs would be the place to take my business. So yesterday I went there to get a price on mounting and balancing four tires for my truck. $100 each was their reply. $40 each is what everyone else wants. If you don't want my business just say so, but don't try to rob me.

I have been bringing our cars here for several years now. They are always transparent and take the…read moretime to explain what is needed. Mike(s) and the team are all nice folks who do great work.

I was direct to Wayne Tire thru my fleet company for work needed on my work van. I was so blown…read moreaway by the high level of professionalism and service received, that when my personal vehicle was in need of service, there was no doubt where I'd bring it. I almost wish more sh*t would go wrong so I'd could go back. But here's the bottom line: in 2022 is refreshing to walk into a business where the people all look like me and sound like me. Great job guys!!!!

Went on Yelp and checked out the closest oil change in the area- this popped up and it delivered!!!…read more Love was long but energy and extra wait time was worth it !!! Guys were attentive s and worked well together!! They made the time go faster!! Service was gooos - they were knowledgeable and assertive!! They were alll very nice to clients and to my dog who accompanied me. My suv takes synthetic oil normally I pay close to 200.00 - this was only 125.90 with coupon on Valvoline - https://oilchangeoffers.vioc.com/core/gbranded/ Hope that helps - Take care of your car ; and it will take care of you!!!! Enjoy!!

Been a customer for over 20yrs. Went to get an oil change my skid plate was not closed correctly I…read moreended up dragging it and damaging it. I call customer service they were kind and contacted the manager Vincent. Who was unprofessional and mad at me for their mistake. A new skid plate was ordered and I went to get it put on I asked if it was done correctly Vincent assured me. Again it was not put on correctly I had to order a new one. I will not be returning who knows what else he did to my car out of spite for his mistake. Untrustworthy and Unprofessional

Thank you so much for the wash Tony Napoli was the best detailer he did a great job on my carread more

Do not go to this business. i paid for the best service…read more Roof of car dirty, three tires with tire shine, back of SUV not cleaned, inside windshield dirty and more. when I complained they handed me a coupon for a future car wash? The employees where clearly stressed out and you can tell something was off.

Arrogant assholes. I have a 2007 VW Jetta. It has over 200K miles. I've been using conventional oil…read moresince the beginning. He insisted it doesn't take that and he wouldn't change the oil because of that. Lowlife Paterson asshole.

Extremely satisfied with the service here. Staff was helpful, honest and knowledgeable which is…read morerare these days. Guess the fact the the owner is there helps keep the employees doing a great job. I've had a lot of work done here on my 2007 Nissan Murano, from brakes, window motor, control arm, fuel pump, power steering pump, etc. all work is guaranteed which is a big plus for me. I'm sure they don't want to do it more than once so I know it'll be done right. They don't try to push unnecessary work on you like other places who have duped me in the past. Great prices too(most important part) which is good in this economy. And while I pray I don't need to visit there anytime soon if anything goes wrong that is where I'll go to get it fixed.