I stopped by this tire shop hoping to start a positive relationship for future auto needs, and…read moresimply asked--politely--if I could get some air in my tires. Instead of a welcoming response, I was told air wasn't free because it uses electricity, and I'd have to pay $5. This caught me off guard, especially since there's a gas station right across the street offering air for $1. The situation escalated quickly and unnecessarily. I was insulted and cursed at, and when I hesitated at the price, the owner shut the garage door on my shoulder. It became even more uncomfortable when he raised his hands as if to fight and threatened to call his son to harm me. At that point, and as a military veteran and current paid firefighter, I chose to walk away rather than escalate things further. I understand businesses need to make money, but there's a way to treat people--especially potential long-term customers. Unfortunately, this experience was hostile, unprofessional, and disappointing. This run down shop should be permanently closed.

It was closing time and Jose, the owner, still took extra time to fix my tire. I loved his…read moreintegrity and heart. Wonderful family business.

I've been bringing my truck and kids cars for about five years now big help very reasonable…read moreprices. I'm a retired mechanic and I could tell he knows what he's doing plus I'm pain in the ass and hes always willing to help me out

This t's my first car and even though a simple process, I didn't want to get screwed over. Thank…read moreyou for your services and especially for the customer service whom he have the time to explain how everything works and that I should just sit back and relax, they will take care of everything else. They even cleaned the windshield and at the end I paid what was quoted to me everything went well.

Highly recommended! Nice guys, they fixed our car for…read morereasonable price, we were in a dilemma and made our car a top priority!

Service on the spot. Extremely reasonably priced. Saved me from buying a new vehicle.read more

Great guys work here. I go here for all my auto needs. They know my car like the back of their hand…read moreand this relationship over the years helps them suggest what is best for my car. They give you options and work together for what is best. I have a high milage car and they keep it running like new. They work on all the family cars. I buy the parts I like they do the labor. Great deal!

Very HONEST guys! They gave us recommendations and advices for the other places where we could fix…read morethe car! Thx

Awesome shop and awesome owner!!! The experience, quality and attention to detail can't be beat!…read moreWent to Midas & Dodge to inquire about my exhaust rattle and was told by both I needed a new exhaust system including the catalytic converters which would cost $1200-2500. Took the truck to Bobby O and he had it fixed in 20 mins for a fraction of the cost since all that was needed was a gasket!

Shortly after I posted that review I had a check engine light. Took it to them thought all was good…read moreworse nightmare of my life. Ended up not having a car for a month and a half. They would fix it I would take it home hours later check engine light will come back on. Third time when I took it to these guys so they can figure out what it was that they did wrong, they ended up leaving my car sitting on the street for a whole week without even looking at it. Dealt with them for years but after that bad experience and hearing about other peoples bad experiences I will never go back to them.

The best combination between the father experience and the son technology makes this mechanic shop…read morethe best option to you...

*This is just my bad experience -- everyone can draw their own conclusions.*…read moreI took my car in with the check engine light on and told them to check and fix whatever was needed to turn the light off. They gave me a bill for over $2,000. The very next day after picking up the car, the check engine light came back on. I brought it back, and they told me it was something else now, and it would cost $1,500 more. Obviously, this was a bad experience. They claimed the work came with a 6-month warranty, but it was useless. Their response was that they fixed something, but now it's a "different issue" -- just one day later. I don't know much about mechanics, but the original job included a full tune-up. Very disappointing.

As a female client, I am thrilled to write this review for this mechanic shop…read more I have had vehicles all my life, and i never had an experience like at BR Auto Service. I was trates with respect, transparency and urgency. As soon as you walk you in they treat you with a smile, inspect your vehicle with videos and they show you what is wrong, not more not less, they take they time to educate the customer on the issues and the importance of taking care of it. My car was there for a few hours, my life was not impacted by the absence of my car. I appreciate the urgency that they treated me with. I met clients that came all the way from Maryland to service their cars and now I can see why, this will be my shop of preference moving forward. Great team, great environment and friendly service. Thank you BR! you guys are the best!

Justin is great. He staff does excellent work. He us contentious of his customers and charges…read morereasonably for repairs. I've had a few oil charges as well as changed my alternator not too long ago. I would recommend BTS to.any of my friends for honest and reliable service.

I'm glad I found here. I did oil change and engine filter for bmw 5series. Justin(the owner) was…read morehonest and detail oriented. I like the little sticker for the next oil change reminder. Thank you. See you next time :)